Every review we hold for the Lambeth office, from every platform, shown as written. First names only.
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5/5
YellBest letting agency ever!
I've been letting for a few years now and They are the best agency I've dealt with so far. At the beginning I thought it was too good to be true, but it's true!They always reply very quick and try to fix or deal with any issues.I'd recommend them as agency 200%!!
OrianaB-1 Β· 12 January 2021
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5/5
GoogleI rented a flat with Emma's for 4 years. Great service and professional agents, strongly reccomanded.
Antonio Β· 24 October 2021
Agent replied Β· 23 October 2024
Dear Antonio, thank you so much for your kind review! It was a pleasure to be your agent for the last four years and we wish you the very best of luck. If you ever need us you know where we are!
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5/5
GoogleEmma's team was efficient, quick, and helpful throughout the whole of our one year tenancy. We had a friendly and respectful working relationship.
ZD Β· 26 December 2018
Agent replied Β· 24 December 2024
Dear Zephira, Thank you so much for taking the time to leave us a review. It was a delight to be your agent during your time in London and we wish you all the best in your future endeavours!
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5/5
GoogleEmma's team was efficient, quick, and helpful throughout the whole of our one year tenancy. We had a friendly and respectful working relationship.
Zephira Β· 25 October 2018
Agent replied Β· 23 October 2024
Dear Zephira, Thank you so much for taking the time to leave us a review. It was a delight to be your agent during your time in London and we wish you all the best in your future endeavours!
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5/5
YellExcellent
Rented a flat through Emma's Estate Agents for a couple of years in Fulham. Excellent to deal with, and always really responsive to calls and emails. Best agents I have dealt with. Edward
EdwardK-99 Β· 28 March 2023
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1/5
YellGuarantor or pay 6 months upfront
Since I was moving from abroad to the UK the agency required that I had a guarantor or that I paid 6 months upfront. Would not agree on any other solutions like setting the security deposit to x3 or x5.Not very friendly or flexible at all. Would not recomment.
RebeccaD-336 Β· 27 August 2020
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5/5
YellPolite and Professional Agency
I rented a property through Emma's Estate Agents on during 2016 and was very pleased with the service they provided. Not only were they polite but they were very quick to respond to any queries or issues I had. Having recently bought a house I am now using their management services. So far so good..
JohnP-344 Β· 1 December 2016
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5/5
Yellgreat independent.
i used Emma's in streatham to find me a tenant and they were super professional and carried out every check for both parties with speed, ease and complete success. a great independent. they found us 2 lovely tenants and have been a great help in every aspect to a first time landlord.
StephenE-169 Β· 10 June 2019
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5/5
YellAmazing, friendly and professional !
Me and my flat mate have been with Emmaβs for nearly 6 months now and they have been so quick to respond to any questions or problems and helped a lot. Theyβre very friendly and weβve had no problems so far, would definitely recommend !!
AaratiS Β· 8 December 2020
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5/5
YellRental property
Great Estate Agents- dealt with queries/issues in a quick & timely manner. Always friendly & helpful- would definitely use them again. Rented a property with them for 3 years- very happy π
DonnaC-665 Β· 25 November 2022
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5/5
YellThe most supportive and friendly Estate agency
Emma s is one of the agencies that helps you to find a place according to your needs. They are supportive and 100% focused on your queries. All the process of check in was exactly as they said and after their help was and still is valuable. Thank you for everything.
GabriS Β· 21 April 2017
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5/5
YellGreat estate agent!
Great experience from start to end purchasing my new flat with Emma's. All the staff were super helpful and friendly right from my first viewing. They responded to any queries quickly and efficiently. Made my first house purchase simple and pain free. Thanks all!
AmyH-453 Β· 14 March 2020
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5/5
YellWonderful service
Had a wonderful experience with Emma. Cannot thank her enough for her patience, the time she took to respond my question was noticable in her responses, always kind, informative and respectful no matter how silly or little the inquiry was. Would highly recommend working with Emma.
LaurenR-86 Β· 24 December 2018
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5/5
YellExcellent service
Our experience with Emma's estate agents has been amazing through out our whole process of moving into our new flat. They really communicative people with a lot of effort to resolve questions and help you when you need it.Definitely people to trust!
AakashK-2 Β· 9 February 2020
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5/5
GoogleDuring my tenancy, they were very helpful and very professional.
Aytac Β· 25 October 2019
Agent replied Β· 23 October 2024
Thank you so much for the kind feedback Aytac. It was a pleasure working with you and we wish you and your family all the best in your future endeavours!
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1/5
GoogleVery poor service from very rude people, avoid at all costs.
Mohammed Β· 25 October 2018
Agent replied Β· 23 October 2024
Hi Mohammed, we're sorry not to have responded until now - we have only just worked out how to do this! We're very sorry to hear that you had an unpleasant experience with our office - we don't have a record of you being a tenant or client of our office so we are not sure where our paths crossed. Regardless we'd love to hear from you as to how we can improve the services we offer, if you have a moment to contact us on 0208 677 6608 or mail@emmasestateagents.co.uk we'd really appreciate it.
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1/5
YellPlease find someone else
Really, the worst estate agents in the country. Possibly the world. Rude, incompetent, unhelpful. Nightmare to deal with. Once the contracts are signed, you have no rights.Please, please, please, please do yourselves a favour and find someone else. You will regret signing with them.
JohnnyV-1 Β· 27 June 2016
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1/5
Googlevery rude staff member. I would not bother dealing with them.
Erin Β· 25 October 2017
Agent replied Β· 23 October 2024
Hi there, we're very sorry to hear that you had an unpleasant experience with our office - we don't have a record of you being a tenant or client of our office so we are not sure where our paths crossed, and looking at your post history your reviews seem to be linked in some way with the reviewer who has posted beneath you. Regardless we'd love to hear from you as to how we can improve the services we offer, if you have a moment to contact us on 0208 677 6608 or mail@emmasestateagents.co.uk we'd really appreciate it.
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5/5
YellFantastic estate agents
Tenant for 18 months. Emma's are great estate agents and I would highly recommend. Emma in particular is extremely helpful, professional and kind. Their administration is fair, clear and quick. All flat issues and handyman work dealt with immediately upon notification.5*
LukeW-158 Β· 16 August 2018
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5/5
YellFantastic experience.
Emmaβs estate agents were friendly and supportive throughout our move. They were easily contactable, happy to answer any small questions we had. Iβve never had such an easy experience with an estate agent. Thanks again Emma and team!
SuzyL-17 Β· 18 October 2019
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5/5
YellAmazing
I would recommend this agency, we have been tenants with them for the past 4 years and we have been treated always very well.When needed, always punctual to response and professional. We felt like big family.Thank you
GerardoB Β· 29 April 2019
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5/5
Yellrecommendation of Emma s estate agency
I used in 2009/2010 Emma s estate agency and I was very happy with their services.They are very good, very professional.I will definitely recommend them to anyone who are looking for a place to live.Kind regardsChristophe Jacquinrating 5 stars
ChristopheJ-20 Β· 18 October 2016
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5/5
GoogleSuper helpful and transparent!
Caroline Β· 25 October 2018
Agent replied Β· 23 October 2024
Dear Caroline,
Thank you very much for your kind review!
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5/5
YellExcellent, Very Helpful
Emma's were extremely helpful and proactive in helping me deal with issues (blocked drainpipe) arising from a neighbouring property that they manage. The problem was sorted within the day without issue and I would highly recommend them.
RezaN Β· 18 May 2017
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.