Trusted Agent profile · Knutsford
★★★★★
1,763 reviews across 3 platforms
103 King Street, Knutsford, WA16 6EQ
Irlams's office in Knutsford, at 103 King Street, is rated 1.8 out of 5 across 1,763 reviews on three platforms, including 169 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.
169
Reviews on Google
This office
13
Reviews on Facebook
This office
1,581
Reviews on Trustpilot
Business-wide
Every review we hold for the Knutsford office, from every platform, shown as written. First names only.
1/5
TrustpilotFIX MESSENGER
Bring back the ability to search in Messenger chats. Bring back the ability to see your shared media in Messenger chats on all devices you sign into.Bring back the ability to see if your message was sent or delivered on desktop. Bring back the ability to export Messenger messages/data. Give people the option to export their messages as a PDF.Allow users to choose.
1/5
TrustpilotFacebook support couldn't give a shiiit about anyone.
Facebook support couldn't give a shiiit about anyone.Two months I've been hounding them to fix my Facebook ad account. Two fecking months!!It seems no one in the company gives a shiiit"Yes it'll be sorted soon"Yes we'll get back to you within 24 hours""No worries sir we'll fix it"Fecking lies! I fecking hate them!Facebook couldn't give a shiiit about small businesses. They are one big bloated dogturd of a company.
1/5
Trustpilotscam and scammers…
scam and scammers and facebook should be held responsible for letting their platform to be widely used by scammers. Facebook is dead.
1/5
TrustpilotFB encouraged people to set up a…
FB encouraged people to set up a business accounts that their livelihood depends on, then suddenly with no reason the personal account and business account are wrongfully suspended after placing an approved marketing campaign with fb, no explanation given nor a way to speak to anyone to appeal. The suspension is due to IG link by a hacker thru Facebook.
1/5
TrustpilotUse to be fairly good but now it wont…
Use to be fairly good but now it wont even let me allow to post a link to hearthis for dj sets I've done. I use the review which is useless. What I post is not spam as I post on my own wall and group I have and some other groups that want people to post sets on.
5/5
GoogleIt was great experience while buying a property. Anthony and all from the team helped a lot as I was a first time buyer. they provided all the guidance, answers and support promptly. i would definately recommend. they had been extremely responsive and professional in all aspects specially considering the covid-19 situation. thanks a lot Guys.PositiveResponsiveness, Quality, Professionalism, Value
Hi Nandu, thank you so much for your kind and detailed review. I'm glad Anthony and the team were able to provide you with all the assistance you needed. Enjoy your new home! Tim Irlam, Managing Director
5/5
GoogleThanks to the Irlams team in selling and purchasing a house over the past 6 months. All of the team played a part in taking away as much of the stress as they possibly for a move with a 5 house chain and were very professional and responsive throughout. Would definitely use again if needed in the future.PositiveResponsiveness, Professionalism
Hi Ed, thank you for the review and your kind words. So pleased we managed to make it work for you and the rest of the chain. If you need any help in the future you know where we are. Best regards, Irlams
1/5
TrustpilotAbsolute shower of you know what ,
Absolute shower of you know what ,, posts with illegal people braking the law and I suggest a remedy to it and you get me banned , leftist spineless money grabbers , as long as you get hits on it that’s ok then ? , pathetic, useless wasters …. Hopefully failure comes your way soon , 🤡s
1/5
TrustpilotFull of scammers and Facebook won't do…
Full of scammers and Facebook won't do anything about it. And not to mention Facebook even allows people to. Post sexual content. On Facebook which is wrong I got fed up and deleted my Facebook. And I won't be going back on Facebook ever again. I have enough emotionally. And I also noticed that there are more fake accounts. And Facebook won't remove them .
4/5
TrustpilotVery good
Facebook Review: Amazing Experience at [Business Name]I just had the most fantastic experience at [Business Name], and I couldn't wait to share it with everyone! 🎉From the moment I walked in, I was greeted with warm smiles and a friendly atmosphere. The staff at [Business Name] are incredibly professional, attentive, and knowledgeable, making me feel right at home. They truly go above and beyond to ensure their customers' satisfaction, and it definitely shows.
1/5
TrustpilotWhat an Awful thing Facebook is
What an Awful thing Facebook is. They let scam companies advertise. I was scammed. Facebook should be ashamed
5/5
GoogleIrlam handled the sale of my flat and did a brilliant job. They always accompanied the people who viewed the flat and presented themselves very smartly. They always did a quick check and turned the lights off when they locked up and left. They never allowed the customer to visit the flat unaccompanied. Overall, a great job and I would not hesitate to recommend them.
Good afternoon Mr Elbeik, thank you for your kind review. It's great to know when we're doing things right, I'll be sure to pass your comments on to the team. Regards, Tim Irlam
1/5
TrustpilotMy account was suspended because…
My account was suspended because someone connected another account to it and posted things. I had no way to get in touch with support because it requires me to log in to the accountto submit an appeal. I sent emails toFacebook hoping for someone to help, but nothing. All my memories for the past 10+ years are just gone.
5/5
GoogleIrlams were great through the process of buying our house! Emma who dealt with our sale, communicated with us regularly, updated us as and where needed and also helped to us to resolve enquiries and general help! We will definitely recommend Irlams and use if need again in the future.PositiveResponsiveness, Quality, Professionalism
Thanks Danielle, your comments are much appreciated and you’re more than welcome. I’ll pass on to Emma and wish you all the best in the new place. Irlams
1/5
TrustpilotYou can post as long as you are woke
You can't post the news unless it's news against anybody except Democrats or you get a warning. I turn in constantly fake pages made by guys from other countries claiming to be widowed army people and they say it doesn't go against the rules. Very one sided and you have no way to contact anybody. I even snail mailed them a letter and it does no good.
2/5
TrustpilotFacebook was good several years ago
Facebook was good several years ago but it has gone very bad. It's full of fake profiles and scammers.
1/5
TrustpilotFacebook is the epitome of everything…
Facebook is the epitome of everything wrong with society in this day and age. What an awful awful invention.
1/5
TrustpilotTotal waste of time the only good thing…
Total waste of time the only good thing about this site is it's free. Nobody likes to reply or chat even if it's to say your not my type I've sent hundreds of messages even to people who are not my type or ten years older but no response maybe most of the profiles are fake.
1/5
TrustpilotWell now that almost every company out…
Well now that almost every company out there is nothing more than a danger to society I should be allowed to have my comment . My FB was hacked , they created a fake profile using my pic but fb says its fine , no its not fb it's fraud your commtiming fraud. But it's OK right? Another pos company stealing your info and money
1/5
TrustpilotFacebook is now just an advertising…
Facebook is now just an advertising revenue reel application, if you don’t have it don’t get it.
1/5
TrustpilotTechnically redundant
I have been forced to use Facebook as I now live in SE Asia and it is still very popular. I was absolutely amazed at how outdated the technology is and does not work well. It is useless, antiquated and not worth bothering with. I won’t even mention the constant scams that are advertised all the time.
1/5
TrustpilotMy Facebook account was disabled
My Facebook account was disabled, I never violated the community guidelines. Please open my closed Facebook account. This is my account that I have been using since 2009. I have a suggestion for you. Facebook Meta teams please have your customer service phone number, it would be better if there is a live chat to solve users' problems faster. I would be glad if you consider this suggestion. Username caferalparslann.bal Please open my account.
1/5
TrustpilotBecame politicaly involved pushes up…
Became politicaly involved pushes up predominatly left winged propaganda up and does not keep anny posibilty to free speech anny more if you post somthing one of there admins dont like they block instand ime looking for a alternatieve couse this social media is everything but not fun anny more couse the constand push of left winged and lgbt idiologies its discusting and i dont want to see it anny more
5/5
GoogleMoving house is always stressful but Anthony and all of the team at Irlams couldn't have been more helpful. Always available and always going the "extra mile". Whenever I needed them they were always available to help. I can't recommend them highly enough. 5 stars is not enough. They get a 10 from mePositiveResponsiveness, Quality, Professionalism, Value
Hi Colin. Thank you very much for taking the time to leave a review. I'm delighted we were able to impress you with our service, I'll be sure to pass your words on to Anthony and the team. Best of luck in the new home. Tim Irlam, Managing Director
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Irlams, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Irlams Knutsford is among EA Masters 2026 winners.
EA Masters winner in three years: 2026, 2020, 2019.
EA Masters by year, 2020 to 20192020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Irlams Knutsford won awards at The British Property Awards in five years, most recently 2025.
British Property Awards winner in five years: 2025, 2024, 2023, 2022, 2021.
British Property Awards by year, 2025 to 20212025 2 Gold The British Property Awards 2025 winners
2024 2 Gold and 1 Silver The British Property Awards 2024 winners
2023 2 Gold The British Property Awards 2023 winners
2022 2 Gold The British Property Awards 2022 winners
2021 2 Gold The British Property Awards 2021 winners
Source: The British Property Awards winners lists, as published, linked by year.
Tell us what you need and we'll put you in touch. Irlams hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Knutsford.
Yes. Irlams won Trusted Agent in The Trusted Agent 2026 awards. It also won Gold for Best Estate Agent Guide 2027, Lettings at EA Masters 2026, and 13 other industry awards since 2019.
