Trusted Agent profile · Knutsford
★★★★★
1,762 reviews across 3 platforms
103 King Street, Knutsford, WA16 6EQ
Irlams's office in Knutsford, at 103 King Street, is rated 1.8 out of 5 across 1,762 reviews on three platforms, including 169 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.
169
Reviews on Google
This office
13
Reviews on Facebook
This office
1,580
Reviews on Trustpilot
Business-wide
Every review we hold for the Knutsford office, from every platform, shown as written. First names only.
1/5
TrustpilotWish 0 was an option
Wish 0 was an option. You cant even open Facebook anymore without imidiatly being met by fake ads, fake news, fake profils, animal abuse videos, scam porn ads/ videos/ profils. A lot of Facebook groups are not functional due to the heavy load of fake profiles and ads and so on. It's disgusting. I have stopped using Facebook. Date for experience? Well every single day.
1/5
TrustpilotFB Marketplace a scammers paradise.
FB Marketplace a scammers paradise.I'd say more than half of the adds are scams in Marketplace. Many have clearly created fake profiles, use google stock images as their pictures, fake jobs and history. I did try and flag a particular seller to FB and an automated response (Probably some AI nonsense) said that it was genuine despite the individual not existing, fake profile pics, fake job, fake location etc etc. BUYERS BEWARE
1/5
TrustpilotFacebook is a very bad company.
Facebook has a built in App, and because of this, and two other reasons I got scammed by some of this company clients, and it been about five years, and five months since then, and I still haven't been able to get that money back, and nor have I been able to get a goodwill gesture for it, and nor have I been able to lay criminal charge on those that scammed me of it, and the reasons are that my local police hasn't forwarded my report to the police service of the destination that I sent that money to but, they haven't done so because that police service is a criminal, and my report contains some of personal information so I can't blame them for deciding to keep my report instead of forwarding it to that police service, and that I used the Wire Payment option to send those payments (Banks don't consider Wire Payments scam so when one or, more clients file a Fraud Claim with them for one or, more Wire Payments they decline those people Fraud Claims. Wire Payments are expensive to send but, back then they were the only way I knew for sending international transfers), and that it been more than 90 days since I sent them (once it is more than 90 days since a payment has been sent banks can't investigate them, and because of this I can't appeal my bank decision of declining my Fraud Claim), and it been sometime that my facebook account isn't working well, and it not getting better at doing so either. The date that I've picked for my experience for this review is when my Facebook account stopped working well, and I believe that it approximate.
1/5
TrustpilotPlease everyone stay away from Facebook
Please everyone stay away from Facebook it will you permanently scared for life so many fake accounts with woman's phones from Instagram impersonating models tik tok stars everything asking for s** its disgusting and disgraceful most are women some are men behind a woman's profile picture and they let 15 to 14 girls on Facebook its disgusting and disgraceful meta needs to be in court thank you for listening
1/5
TrustpilotMy wife's account has been hacked and…
My wife's account has been hacked and the passwords changed along with the email address and I have tried and tried to recover it with their stupid automated help responses to no avail,worst of all not even a help call line to call, what a pack of azzholes. So now we are trying to make contact with everyone we know to delete her off their accounts, si frustrating. I'd give zero 0 if it was available
1/5
TrustpilotFacebook Is A Hub For Scammers
The social media platform has a serious problem with scammers, they will work in a organized manner to lure victims into offers, for advice or rewards through posts.These criminals would instruct people who are interested by telling them to go to different platforms to have a further discussion one-on-one. They will ask for any sensitive information to get unwanted access.Honestly, this is deeply rooted in the algorithm that it's hard to avoid from a mere search or link. Definitely a bad place for marketing purposes and interaction with ads.
1/5
TrustpilotMarketplace is a joke never keeping to…
Marketplace is a joke never keeping to your own rules as listed on your selling rules
3/5
TrustpilotI use FB marketplace often and i’d Like…
I use FB marketplace often and i’d Like to see them develop a better way to keep history of items purchased. My attempts to find seller info, prices, item descriptions, etc has not been easy. I request that this info be on the method of payment and under my name and account. I also would like to see facebook make it possible to combine accounts. By mistake, I have 4 accounts and have to visit each one to find my info. Please make it possible to have 1 account, be able to combine friends into one, all info consolidated.
5/5
GoogleIrlams were fantastic to deal with, they were great communicators and updated me all the way through the transaction. A great team, thanks especially to Dan Arden. 👍🏻 …
Hi Jill, Thank you for the lovely review. I've passed your comments on to the team and Daniel. Here for you if you need anything. Enjoy the new property! Best regards, Irlams
1/5
TrustpilotRIDDLED WITH SCAMMERS
FB marketplace is RIDDLED with scam postings: electric bikes, hi-fi's, furniture; you name it. All over the country, different IDs, often all using the same photos, stupidly cheap. I used to report them but gave up. The ads reappear in minutes. It's a full-time job, and FB does eff all about it, despite their being v easy to spot. There MUST be easy-to-apply algorithms to stop this. Irresponsible from a site owner...
1/5
TrustpilotCensorship, strict rules, psycho!
Censorship, strict rules, limitations, you are literally used as a product and they don't care about you!You cannot say or do anything without risking being suspended or banned because of their corrupted leaders.Use it only to chat with your friends, and if you can find a better alternative, GO FOR IT.An awful social media ruled by a psychopath, simple as that!
1/5
TrustpilotFakebook more like!
Fakebook more like!! It’s got bad over the year check the other reviews we can’t all be lying!!!! I’ve reported neo nazi propaganda got told doesn’t go against their guidelines I’ve reported child sexual exploitation once again got told doesn’t go against theirs guidelines..I’ve even reported a clip about terrorist and still got the same response!fakebook doesn’t care regardless if it’s against the law they believe the law doesn’t apply to them!!The end of the world os coming why don’t we have no laws and we can do what we want clearly fakebook thinks that
1/5
TrustpilotSupport useless and untrained
I spend 1000 euros per month and i still chat with beginners on the support team.Support is totally useless, they never solved any of my issues.
1/5
TrustpilotThee worst customer service ever
Thee worst customer service ever. Laggy, data collecting and just a pure POS. There's 100% no reason to use this app or website, its absolute rubbish and doesn't even have good servers anymore, it's lag city and the customer service is just Bots that look for key words. Not real people. This site is filled with scam pages, fake business pages and more Internet-AIDs nonsense.
1/5
TrustpilotProtect your users
I’ve never really had a problem with them but recently a family member used their platform and clicked onto a link which we now know is a scam. You need to do more as a company to protect your users from removing all these ads and fake links to websites. If you permit the scammers to advertise on your platform then you are indorsing their business.
1/5
TrustpilotWow so much for free speech 😂 the…
Wow so much for free speech 😂 the company is a complete joke, you can't even swear indirectly and they put that down to bullying and harassment when it's just part of my own language. The people reviewing all the stuff that flags up are just soft as crap and afraid of a bad word... Entirely pathetic
1/5
TrustpilotMy account logged out during the outage…
My account logged out during the outage this week.It comes up with a message that I have done wrong, which I haven't. There are no means to communicate with them in anyway. this is terrible customer service (or the lack of) I am furious as I cannot log back into my account. I would have given no stars for a rating if that was possible.
1/5
TrustpilotI reported a scammer 10 times who took…
I reported a scammer 10 times who took over a friend page I even shared sms with the real person saying that he is not in control of his page.All 10 times they decided leave it as it is.Also I reported a drog dealer who openly sell drugs on Facebook 3 weeks ago, page still up and running.
1/5
TrustpilotThey continue to impose their sick…
They continue to impose their sick ideologies (lgbt, vegans-and anything else that can lead to division) through this abject application pretending that they care about your rights when in reality all they want is to create hatred, division, misery, discord. Mind your own business and stop trying to manipulate the world that does not have a good predisposition to cheap manipulation.
1/5
Trustpilotfacebook full of scammers
facebook full of scammers, Birmingha is a scammer so is Temu and nothing is being done about these people.Facebook is getting worse all the time !!!!!!!!!
1/5
Trustpilotfalse narra tive surpres ing 1st and /…
false narra tive surpres ing 1st and / congress fined META 3.5 billion in fines ! senator josh Hawley ! for evil ungodly practices ! federal suits also human trff / sex workers etc / scumbag f mark b nigg suckerberg aka the devil ! for the record / boycott f/b evil ! woke bs!
1/5
TrustpilotBlocked my ads account with no reason
Took 3 months to reply. Blocked my ads account with no reason. Ads were a waste of money.
1/5
TrustpilotHello everyone we should boycott…
Boycott boycott boycott Hello everyone we should boycott against Facebook they blocked my id without reason I can't find any reason also they didn't even mention any one can make false complaints and they will block ur id I had to make very important call. But unfortunately I'm blocked unbelievable please help each other do boycott
1/5
TrustpilotFIX MESSENGER
Bring back the ability to search in Messenger chats. Bring back the ability to see your shared media in Messenger chats on all devices you sign into.Bring back the ability to see if your message was sent or delivered on desktop. Bring back the ability to export Messenger messages/data. Give people the option to export their messages as a PDF.Allow users to choose.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Irlams, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Irlams Knutsford is among EA Masters 2026 winners.
EA Masters winner in three years: 2019, 2020, 2026.
EA Masters by year, 2019 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Irlams Knutsford won awards at The British Property Awards in five years, most recently 2025.
British Property Awards winner in five years: 2021, 2022, 2023, 2024, 2025.
British Property Awards by year, 2021 to 20252025 2 Gold The British Property Awards 2025 winners
2024 2 Gold and 1 Silver The British Property Awards 2024 winners
2023 2 Gold The British Property Awards 2023 winners
2022 2 Gold The British Property Awards 2022 winners
2021 2 Gold The British Property Awards 2021 winners
Source: The British Property Awards winners lists, as published, linked by year.
Tell us what you need and we'll put you in touch. Irlams hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Knutsford.
Yes. Irlams won Trusted Agent in The Trusted Agent 2026 awards. It also won Gold for Best Estate Agent Guide 2027, Lettings at EA Masters 2026, and 13 other industry awards since 2019.
