Trusted Agent profile

Irlams reviews

★★★★★

1,678 reviews across 3 platforms

103 King Street, Knutsford WA16 6EQ

Irlams's Knutsford office at 103 King Street is rated 1.8 out of 5 across 1,678 reviews on three platforms, including 152 Google reviews rated 4.8. The 1,513 Trustpilot count is for the whole business. It won Trusted Agent in The Trusted Agent 2026 awards. Checked 9 October 2026.

Google logo

4.8 / 5

152

Reviews on Google

This office

Facebook logo

5.0 / 5

13

Reviews on Facebook

This office

Trustpilot logo

1,513

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Irlams. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Knutsford office, from every platform, shown as written. First names only.

1/5

Trustpilot

Facebook/Meta impeding sales of my small business

Zero stars and impeding sales of my business. My small business's Facebook Page and Business Portfolio were taken over by an unauthorized third party after a phishing attempt. Despite following every official recovery process Meta publishes, including their own AI support chat confirming the unauthorized access occurred, I was repeatedly told "we cannot resolve this at this time" and given the same broken links in a loop. There is no functional path to a human agent for this kind of business account fraud. Weeks later, the issue remains unresolved. The hackers are still actively using the account under my name, and I am now disputing new fraudulent charges to my card daily. I've provided this evidence, including Meta's own admission of the fraud, to an attorney handling a class action related to this exact pattern of Meta failing to help hacked account holders regain access.

Gabi · 20 September 2026

5/5

Google

We’ve had an absolutely amazing experience with Dan at Irlams Estate Agents from start to finish. Our house has gone through within just eight weeks, and Dan has been incredible every step of the way. He was always at the end of the phone, no matter the hour ready to answer any questions we had. He’s so on the ball, everything was handled professionally, and he even arranged second viewings for us at short notice, which we were so grateful for. Thank you, Dan, for everything you’ve done. We genuinely couldn’t have asked for better support and can’t wait to get the keys in a few days!

Lucy · 11 December 2025

Agent replied · 12 December 2025

Hi Lucy, thank you so much for taking the time to review and for the 5 stars. Dan really enjoyed helping you through the process and we wish you all the best in your new home. Here if you need us for anything at all, Irlams

1/5

Trustpilot

I was a recipient of the recent…

I was a recipient of the recent FaceBook settlement and the amoint received for what I have to experience is definately not worth it.I am miserable, lack a social life,and now refuse to ever download FaceBook ever again due to the experience.I hope Mark Zuckerberg is truly happy at how he has made a good person's life miserable.Good luck with your future endeavors with your other sttlement winners.Some of which were on my friends list.

Gucci · 7 September 2026

5/5

Google

We had such a great experience selling our house with irlams from start to finish we were always kept up to date with any progress and always got feedback from viewings A special mention to Dan who was especially helpful as we hadn’t sold a house before so made the process a lot less daunting and was always on the end of the phone if needed

Gemma · 16 March 2026

Agent replied · 16 April 2026

Hi Gemma, Thank you for the lovely review and kind words. It was a pleasure helping you through the process and we wish you all the best in your new home. Warm regards, Irlams

2/5

Trustpilot

Facebook is swarming with scammers

Facebook is swarming with scammers, including some adverts! especially those backed and supported by a company called Digistore24! I was recently scammed by one with a fake "pope', which was backed by them! My Bank confirmed that this was a scam, but Paypal havn't understood this..also all these so-called 'manifestation programmes' are scamming, taking unauthourised money from me without my consent! It's unbelievable how they trick us like that..

Janina · 10 September 2026

5/5

Google

Dan was absolutely brilliant. We lost our initial buyer (through no fault of Irlams) and Dan managed to get our house remarketed and sold within 10 days so we didn’t lose our onward purchase. He was incredibly supportive through the sale process, communicating effectively with all parties and being available at all times. Without Dan I’m certain we wouldn’t be sitting in our new home right now! I wouldn’t hesitate to recommend Irlams, you 100% get what you pay for!

Emma · 13 September 2025

Agent replied · 12 November 2025

Hi Emma, thank you for the fantastic review! Glad it all worked out and we managed to keep the chain together for you. Enjoy the new house and we look forward to seeing you around and about! Irlams

1/5

Trustpilot

from Facebook to Scambook

From an initial good idea, Facebook has gone so greedy it has lost its attraction. However, the biggest issue is how they have opened themselves up to every scam and con there is. You cannot trust any of the adverts, though I am sure there will be some that are legitimate, there are far too many fake products and scam subscriptions that you do not know about until they start taking cash from your bank 2 months later. You can threaten them with legal action and they do give the money back as they do not want you going through the bank. Facebook will let anyone advertise for a price. There is even porn adverts.

David · 25 May 2026

5/5

Google

Huge thanks to Irlam’s Estate Agents in Knutsford, especially Dan Hutchings, for making our house sale so easy. Dan was supportive, proactive, and genuinely great to work with. He kept us updated the whole way and took so much stress out of the process. We couldn’t have asked for better, highly recommend!

Craig · 5 December 2025

Agent replied · 12 December 2025

Hi Craig, thank you for the fantastic 5* review. It was a pleasure helping you along the way and Dan particularly enjoyed making it happen. Wishing you all the best in your new home, Irlams

5/5

Google

This was my first time using Irlams to sell a property. I wouldn't hesitate to use them again, and would highly recommend them to anyone looking for an Estate Agent with great personal service. Fabulous service from everyone involved, especially Peter.

Karen · 16 February 2026

Agent replied · 16 April 2026

Hi Karen, Thank you for the fantastic 5* review, it really does mean a lot. Peter is really pleased for you and we wish you all the best moving forward, Irlams.

5/5

Google

We would highly recommend Irlams, in particular Dan H who was absolutely amazing in both helping us sell our home and purchasing our new home, he totally engaged with us, kept us up to date regularly, liaised with all parties to solve problems, kept things on track and nothing was too much trouble to help us all get over the line before Christmas. It was a pleasure to work with Dan, his high energy, positivity and encouragement was infectious and helped us address some complexities by corralling all parties- thank you Dan

Deborah · 20 December 2024

Agent replied · 27 December 2024

Hi Deborah, thank you for the fantastic review and kinds words. Daniel really enjoyed working with you and sorting through the issues of the chain. So glad we were able to make it happen before Christmas. Enjoy the new home! Best regards, Irlams

1/5

Trustpilot

Scams all over even said I posted…

Scams all over even said I posted Sexual content what a load of horse sh1t! Thus is and was always a nasty site with scams and spam all over. It's Spyware not social. Avoid this company all they they care about is money, siding with know scam advertising they never see an issue ...How convenient. They are liars always were!

Daddy · 23 May 2026

1/5

Trustpilot

My experience with Facebook has been…

My experience with Facebook has been extremely frustrating. The account review and recovery system appears to rely heavily on automated processes, and when something goes wrong, it can be very difficult for a genuine user to reach a real person for help.

Nishina · 20 September 2026

5/5

Google

I have recently sold my house in two weeks with Irlams estate agency in Knutsford. The service from the start to completion has been superb, Peter and his colleagues simply were on top of everything the whole way through. I was given feedback on each viewing, during the sale process I was told of every development. If you are selling a property in the Cheshire area I would look no further than this company. A very personal and professional company and a big thank you to Peter for your hard work. Keep up the excellent work. Tristan (Chelford)

Tristan · 5 December 2024

Agent replied · 8 December 2024

Thank you Tristan for the fantastic review, I know Peter has enjoyed working with you. We shall pass on your comments! Very happy we provided such a good service and all done within 2 months of valuation to completion. Best regards, Irlams

5/5

Google

I can’t recommend Irlams Estate Agents highly enough! From start to finish, their service was nothing short of incredible. A special shoutout to Dan, who went above and beyond by coming out on a Sunday to take photos because the weather was better, such dedication to getting things just right. And Peter? He was the absolute star of the whole process. His diligence and expertise were outstanding, and he took charge of the entire chain, ensuring everything stayed on track. Despite the inevitable challenges, Peter remained incredibly friendly and professional throughout, going the extra mile to make sure we exchanged earlier than expected (it genuinely would not have happened without Peter!!) If you’re thinking of selling your house, my advice is simple: use Irlams.

Kirsty · 1 December 2024

Agent replied · 8 December 2024

Thank you so much for the glowing review Kirsty! It's been a pleasure dealing with you throughout the sale and we are so pleased it all worked out perfectly for you. I'll make sure to pass your comments on to Peter and Dan. Wishing you a fantastic Christmas and many happy memories in the new property. Best regards, Irlams

5/5

Google

I couldn’t be more pleased with my experience selling my home through Irlams. They sold it super quickly and kept me updated every step of the way. I was part of a chain that came with its fair share of complications and Dan Hutchins was …

Jodie · 16 November 2025

Agent replied · 12 November 2025

Hi Jodie, thank you so much for taking the time to review the business. It has been a pleasure dealing with you and Simon throughout the transaction and I know Dan is so pleased with the outcome for you. Wasn't easy but well worth the effort! We wish you many happy years in your new home. All the best, Irlams

5/5

Google

Thank you to all at Irlam’s for helping my Mum, Jane, sell her property. From the start, Tim Irlam has offered confidence to initially list with the team by putting my Mum at ease to help guide a successful sale. They have been a professional, honest and helpful team offering advice at each step in the process. They have been invaluable at setting a reasonable, fair price for the property which attracted interest as soon as they’d listed it. Their help generated more attention to a property that had spent nearly 4 months on the market prior to securing a much needed viewing, which resulted in a sale. Dan Hutchings’ communication at each step has been invaluable, allowing a WhatsApp group to keep me informed along the way. This approach allowed us to navigate the selling process much easier, as Dan offered a crucial service of filling us in when communication was lacking from the solicitors. I couldn’t recommend them enough for the professional manner which secured a much needed, fair sale for my Mum. Thank you all. Eric

Eric · 16 March 2026

Agent replied · 16 April 2026

Good morning Eric, Thank you for taking the time to provide such a thorough and fantastic review. Your words are greatly appreciated and it was a pleasure helping your mother through the process after not receiving the care and attention with another agent. So pleased you can now all move forward. Wishing you all the best, Irlams

1/5

Trustpilot

Freedom of expression is lacking on Facebook

It sells your data and serves it on a silver platter to any entity. There is no privacy, and there is no freedom of expression. This website exists solely to serve the Zionist entity, to the extent that they have even frozen the accounts of American citizens for the sake of Israe

Ahmad · 22 May 2026

5/5

Google

Highly Recommended! I highly recommend Irlams Estate Agents after recently selling 2 properties with them, led by Dan Hutchings and Peter Bailey. Dan, Peter, and the entire Irlams team were consistently professional, friendly, helpful, and responsive. Their communication was excellent, always clear, timely, and proactive, and they truly went above and beyond to resolve challenges when both sales encountered some exasperating issues (through no fault of Irlams). It was a pleasure working with them, and I wouldn’t hesitate to recommend them to anyone looking for a professional, trustworthy, and genuinely helpful estate agent with excellent knowledge of the local market.

A · 16 February 2026

Agent replied · 16 April 2026

Hi Ailsa, Thank you for the lovely review and kinds words about the staff. It really has been a pleasure helping you through with both sales and although not without their issues we got there in the end! Wishing you all the best in your new home, Irlams.

5/5

Google

Thank you to all at Irlams who helped with a recent property sale, particularly Dan Hutchings. Very efficient service and pleasure to deal with. Would definitely recommend and would use Irlams again for future property sales. Thank you!

Katharine · 19 December 2025

Agent replied · 26 December 2025

Good morning Katharine, thank you so much for the fantastic review. It was a pleasure helping you with the sale and we wish you and the family a lovely Christmas and all the best for 2026. Kind regards, Irlams

5/5

Google

We recently bought a house via Irlams and cannot recommend them enough! We dealt with Peter throughout and, from showing us the house to the final moving in day, he was so helpful and professional. He is really passionate about his work and …

Julie · 16 October 2025

Agent replied · 12 November 2025

Good afternoon Julie, Thank you so much for the fantastic review. We shall pass on your lovely comments to Peter who I know enjoyed working with you on the purchase. All the best in your new home, Irlams

1/5

Trustpilot

facebook is totally impossible tried to…

facebook is totally impossible tried to log into my account came up with id verifacation after turning the camera on it finally did it. still have to wait for an hour as too see what the decision is. other times i have had to put the whats app on my phone to get a code to log in you use to log in as normal with email and password. as for market place key words taking listings off and having to get an administrator to fix it. just to mention marketplace the tobbaco adds and alcahol adds on market place which are illegal facebook does not remove them it is not up to me or anyone else to remove them as i dont get paid for it. so facebook no stars bad communication and get rid ai. @!#$^^*&&*(^#%$#%^^&^*&*(*)()_((+_)(%#$%@#$

Chas · 20 September 2026

1/5

Trustpilot

Seriously Don't Get It

Why on Earth on the America's Got Talent Facebook page and let me remind you which is a complete family show type allow a complete frontal nudity foreign female touching her breast exposed front and center in the comments? It was one of them posts that had a link or bubble like a long horizontal link(not sure technically what it's called) attached. Granted, even though the comment was posted close to the bottom of the thread I had reported it for sexual content and actually I was very surprised that it actually was allowed to stay so all I could do was just hide the comment!

Heidi · 19 September 2026

1/5

Trustpilot

Would not bother

Would not bother. Older lady manager is rude and abrupt when she moves your feet and does it dismissively with disrespect. Made bookings with a specific staff member and they werent honoured and kept getting given to the the rude old lady. Also tried to get away with not doing a top coat. Then tried to say they didnt do top coats at all as nails were wet. Then she apparently didnt understand english. What a cheek! Will not go back for bad service.

A · 13 September 2026

1/5

Trustpilot

Facebook is the slimy-ist !

Facebook is the slimy-ist !! Or them all!!! They advertise porn!! When I click why am i seeing this, it says because of my age!! I don’t know what my age has to do with a porn advertisement, when I don’t like or watch or check out porn!!! After all Facebook started initially from a controversy!!! Facebook is the worst!!!

J · 21 February 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Irlams's Google reviews

Questions about Irlams

How many reviews does Irlams have?

Irlams's Knutsford office has 1,678 reviews across three platforms: 152 on Google, 13 on Facebook, 1,513 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Irlams's rating?

Irlams is rated 1.8 out of 5 across all 1,678 reviews, and 4.8 out of 5 on Google from 152 reviews, checked 9 October 2026.

Has Irlams won any awards?

Yes. In The Trusted Agent 2026 awards: Irlams, Knutsford won Trusted Agent.

Where is Irlams's Knutsford office?

Irlams, 103 King Street, Knutsford WA16 6EQ.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.