Trusted Agent profile

Irlams reviews

★★★★★

1,678 reviews across 3 platforms

103 King Street, Knutsford WA16 6EQ

Irlams's Knutsford office at 103 King Street is rated 1.8 out of 5 across 1,678 reviews on three platforms, including 152 Google reviews rated 4.8. The 1,513 Trustpilot count is for the whole business. It won Trusted Agent in The Trusted Agent 2026 awards. Checked 9 October 2026.

Google logo

4.8 / 5

152

Reviews on Google

This office

Facebook logo

5.0 / 5

13

Reviews on Facebook

This office

Trustpilot logo

1,513

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Irlams. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Knutsford office, from every platform, shown as written. First names only.

5/5

Google

Can’t recommend Irlams highly enough. Efficient and supportive throughout the whole experience - that’s the whole team but especially Dan Hutchings who has gone well above and beyond to get us to a satisfactory conclusion. I am very grateful, thank you so much.

Linda · 13 December 2024

Agent replied · 27 December 2024

Hi Linda, thank you for the lovely 5* review. It's been a bit of a rollercoaster but Dan and the team are so pleased we achieved the end result. All the best in the new house. Irlams

1/5

Trustpilot

Caution

Caution: Facebook will send you undeclared Childporn and then Delete your account when look at it. I don't recommend this Pervert Platform. The childporn is located in their Reels section. Crappy Company can't even keep people from posting their naked children. The Company will also send you porn advertisements. Just saying Trashy Company.

Jjordan · 21 September 2026

5/5

Google

We recently sold our house with Irlam's and would highly recommend them. We had 2 buyers pull out during the process and both times Dan Ardern jumped straight on the case, organised viewings and had another offer on the table within a week. We really appreciated the focus given to customer service and Dan's support through what was a fairly stressful time was truly fantastic. Thanks so much Guys.

Laura · 25 February 2025

5/5

Google

Irlams sold our apartment in knutsford during the lockdown which obviously made the whole experience more testing. They were professional and kept us fully informed all the way. The marketing was first rate and the flat sold reasonably quickly. In particular Declan was amazing and went above and beyond during the extremely stressful sales period to get it over the line liaising on our behalf with the solicitors and other agents. I was pulling my hair out and he always managed to make me laugh and feel better. I am sure I was his most persistently annoying client!! 🙈🙈🤣🤔 but he was always very professional and compassionate. Thank you again Declan, Anthony and all at Irlams. I recommend them highly and if you want an agent to sell your house they are 5*. 👍👌

Mel · 18 June 2022

Agent replied · 17 June 2024

Good morning Mel, Thank you for the fantastic review. I'll pass on your comments on to Declan and you know where we are if you need any further assistance! Best regards, Irlams

5/5

Google

Dan from Irlams was very helpful throughout our purchase process of our home. Very approachable and informative right through the first viewing towards eventual completion of the purchase, Dan always stayed in touch and answered all the questions we had. Have always received prompt responses. Thank you Dan and Irlams for making the purchase process very simple of what is an otherwise very stressful business of home buying. I will highly recommend Irlams Estate Agents if you are looking for a property to buy in and around Knutsford.

Akshay · 18 June 2022

Agent replied · 17 June 2024

Thanks Akshay, your comments are much appreciated! I’ll pass on to Dan who I know enjoyed dealing with you. Always here if you need any help. Best regards, Irlams

5/5

Google

Emma Cathie at Irlams has been the most reassuring, confident and helpful agent. I couldn’t recommend her enough. The service we received has been outstanding - quick replies to emails, very approachable & comforting throughout. This was a first time buy experience for us which came with nerves but rest assured Emma made it smooth, answered any questions we had and was at the end of the phone whenever needed. Thank you Emma, you deserve a medal for this job!

Sophie · 18 June 2022

Agent replied · 17 June 2024

Hi Sophie, thank you for the fantastic review and glowing report re Emma. She's a little star! Really pleased all went so well and Emma made it such an enjoyable experience. Let us know when you are ready to sell! Best regards, Irlams

1/5

Trustpilot

Terrible company

Facebook is a terrible platform !! Tried to make an account yesterday and they disabled it for no reason !! I was given no e-mail explaining why they made this decision ! Avoid at all cost !! Фейсбук - ужасная платформа!! Вчера пытался создать аккаунт и они отключили его без причины!! Мне не дали никакого электронного письма, объясняющего, почему они приняли такое решение! Избегайте любой ценой!! Facebook est une plateforme terrible !! J’ai essayé de créer un compte hier et ils l’ont désactivé sans raison !! Je n’ai reçu aucun e-mail expliquant pourquoi ils avaient pris cette décisionالفيسبوك منصة رهيبة !! حاولت عمل حساب أمس وقاموا بتعطيله بدون سبب !! لم أتلق أي بريد إلكتروني يشرح سبب اتخاذهم هذا القرار फेसबुक एक भयानक मंच है !! कल एक खाता बनाने की कोशिश की और उन्होंने इसे बिना किसी कारण के अक्षम कर दिया !! मुझे यह बताते हुए कोई ई-मेल नहीं दिया गया था कि उन्होंने यह निर्णय क्यों लिया فیس بک ایک خوفناک پلیٹ فارم ہے !! کل ایک اکاؤنٹ بنانے کی کوشش کی اور انہوں نے بغیر کسی وجہ کے اسے غیر فعال کر دیا !! مجھے کوئی ای میل نہیں دی گئی جس میں وضاحت کی گئی کہ انہوں نے یہ فیصلہ کیوں کیا۔ఫేస్ బుక్ ఒక భయంకరమైన ప్లాట్ ఫాం !! నిన్న ఖాతా చేయడానికి ప్రయత్నించారు మరియు వారు ఎటువంటి కారణం లేకుండా దానిని డిసేబుల్ చేశారు !! వారు ఈ నిర్ణయం ఎందుకు తీసుకున్నారో వివరిస్తూ నాకు ఎటువంటి ఇ-మెయిల్ ఇవ్వలేదు

Issy · 28 August 2024

1/5

Trustpilot

Ive been suspendid after my acc was…

Ive been suspendid after my acc was hacked by someone called dennis a big musle guy from fb dating pretended to be a freind' ive had to provide photo id and apparently i have been doing things thats not allowed' theres only 1 me out there and ive not been able to put over my side' also i reported this p..ck many times and a pic of my Daughter was used under a differant guys name tyler james which is fkn illegal int it?? and a freind saw another woman with my name n i saw that aswell' c tbh fb is a load of p..h n i dont need it so if i dont get my account back it wont affect me in any way n the amount of kids under 13 thats on it and the porn' jist makes for a total bunch of tw..s is a bloody joke.

Izzy · 26 August 2024

1/5

Trustpilot

Never trust Facebook or Instagram for safety.

I have had my Facebook account for over 15 years now, recorded a lot of my life experiences on it, my son growing up travelling to different parts of the world. Recently I was deceived into giving a code out to a person pretending to be a friend on Facebook. Now my Facebook has been taken..and a few days ago my Instagram was taken. I didn't realise how bad Facebook and Instagram was if you had an issue. There is no one to help! It's all just links! And they all say reset your account, I can't as they have changed my email and phone number. Use previous device, as in an older one which you used to access Facebook. I recently changed my laptop and phone. So all new. I wouldnt recommend Facebook or Instagram to anyone now. I feel so angry knowing some stranger is looking through my pictures, listening to my voice messages on my account. And also trying to scam my friends and family asking them to use bitcoin. Just worried what they will do next. Disgrace.

Ian · 26 August 2024

1/5

Trustpilot

Facebook is fascist propoganda

Facebook continually puts posts in my feed that I don't want to see. I've blocked hundreds of pages and they keep showing me all this leftist woke garbage anyway. People consistently bully and threaten me on these pages and when reported Facebook does nothing because it agrees with their POSITION despite their threatening and harassing comments. Any time I dare exercise MY opinion or stand up to these fascist bullies Facebook restricts my account.Facebook is a Democrat propoganda company supporting the destruction of democracy and freedom of speech. They specialize in election interference to stop elections from being free and fair. They are an ENEMY of the USA. They support hatred, bigotry, and terrorism and they fight AGAINST American patriots every day.

Bill · 24 August 2024

1/5

Trustpilot

Suspended without any reason

While FB for sure is good way to contact friends and run small business, please take into account that FB can suspend your account without your notice and you will not have even a possibility to dispute it. FB Support is so complex that you will look for ways to contact FB without any success. Never use FB to log in into other services as this access will go away with FB erasing YOU. While I will make a new account my attitude towards this social network has changed completely.

Normunds · 23 August 2024

1/5

Trustpilot

False accusations of a account not yet even set up

Finally decide to make a Facebook account and didn't even post anything or set it up completely, and they banned the account for activity not suitable to for the community standards, and still figuring out if I am suppose to post something within the first 15 minutes or it gets closed, either way, they allow marketing on the depression of teenage girls but won't someone set up a account In a reasoned time before closing, you can see where they stand. Dou ke standards and Predatory marketing at its peak

Ter · 21 February 2026

1/5

Trustpilot

Facebook has an agenda

Again Facebook is selective. Ususally I am local, once in a while I write something. I wrote my opinion on the VP selction by the Democrats. Nothing real radical, just the influence and threats from the far left. Boom Off went my account. They send me these lies about appealing their decision to delete my account. but REFUSE to send me the 6 digit code via my phone. yet the S.O.B's keep sending me group suggestions.... I can't set up another account becuase they base it on my IP address.No customer service anywhere Too demanding, too "loudmouth Jew" to want a fluent English speaker?

Shu · 19 August 2024

1/5

Trustpilot

Banned for getting scammed and not allowed to complain

I listed several items on marketplace and was immediately flooded with scammers sending near identical messages which asked for my bank details and email address. After a few days of trying to navigate these scammers I got fed up and deleted the listings. Despite this there was a persistent woman who would not stop messaging me and calling me about one of the items even though the listing no longer existed. I believe this person reported me and shortly after I was suspended from marketplace. There is absolutely no way to appeal this decision or understand why it was made. I find it ridiculous to be banned for having to deal with the ridiculous amount of scammers that Facebook are clearly not banning. After several months I decided to make a new facebook account as the only reason I use the platform is for marketplace. My account was immediately suspended. There is no way to get any help or assistance and no avenue of complaining. Zuckerberg is running a totalitarian hell hole website which gives free rain for scammers to pray on the boomers that are the only ones left using this pathetic app.

Georgina · 15 August 2024

1/5

Trustpilot

If I didn't have valuable communication…

If I didn't have valuable communication here, I would've surely removed my presence from Facebook. Is it really one of the biggest social platforms? Trying to get help from "support" (which is basically non-existent) is literally impossible. The closest thing I've found so far is to send feedback about an issue. I have a slim hope that I can get a reply, but I don't expect it. Edit: Haven't gotten a reply from the feedback and it's the 12th of August now. Also, my issue is regarding the account (in Meta, apparently). I want to change to my most recent email, but I'm experiencing issues, which I don't think will be resolved, unfortunately. This is actually a major security concern. It feels like Facebook is abandoned and operated passively, and just continues functioning on user input and data centers.

Erlend · 12 August 2024

1/5

Trustpilot

Facebook - you have no 'community standards'

Facebook is a real eye-opener. I don't want it on my phone, or Messenger, so I log in via desktop a few times a week; unfortunately Messenger is the platform of choice for one of my kids' sports team. Firstly it posts scam ads on my timeline. They pretend to be BBC ads, with shock-tactic, misleading headlines using images of celebrities. Obviously fake, I've clicked on a couple to see what the scam entails: BBC-branded fake content that is actually trying to get you to invest in crypto. At the bottom there is a fake comments section full of gushing praise. So I reported it as a scam, and for misleading content. Facebook replied that it doesn't violate their policies. What the actual...?Worse still, Facebook has its stories - video content that I assume is regurgitated Instagram posts. Yesterday there was one which is simply footage of a daytime scene in a London borough where everyone is predominantly non-white. It's clearly there to stir the racists. I opened the comments and, sure enough, just streams of racism, hatred and even threats of violence. I reported 18 racist / hate-speech comments, most of which I'd assume are illegal certainly by UK law. All 18 complaints were rejected. Apparently none of these comments violated Facebook's community standards. It's no wonder this country is going to the dogs, with Facebook feeding half the population a steady stream of bigoted, racist hatred. Facebook needs to be held to account for its role in inciting the growing levels of xenophobic and racist aggression we're seeing on our streets.

Dave · 2 August 2024

5/5

Google

We had a great experience selling our house with Irlams. Communication was excellent throughout the process, and the sale went through very quickly. Peter in particular was great, professional, helpful, and always available to answer any questions. We couldn’t have asked for a smoother or more efficient service and would highly recommend them.

Lydia · 19 December 2025

Agent replied · 26 December 2025

Good morning Lydia, thank you so much for the lovely review. Peter was so pleased the sale went through so smoothly and all worked in the timescales. We wish you a fantastic Christmas in you new home and all the best for 2026, Irlams.

1/5

Trustpilot

Why is everybody leaving facebook for…

Why is everybody leaving facebook for other social media platforms? Ever since bowing down to the stronghold of corrupted government influence, they have created a disenfranchise campaign to undermine & restrict your human rights such as social equality & justice for all. ""WE" the people must not condone this type of treatment by any corporation, big tech company or corrupted government officials. I encourage the people of nations to stand up against these entities and fight for what is right & learn more about any companies ethical practices before making an investment.

Brian · 26 July 2024

5/5

Google

Daniel Arden has handled our sale with excellence and all went through super smoothly. Couldn't ask for a better service. Daniel Timblin has been brilliant helping us with management of the property too. All round perfect! Thanks Irlams!

Emma · 20 December 2024

Agent replied · 27 December 2024

Hi Emma, thank you for the fantastic review. Both Daniels have been brilliant on this and glad it has worked out so well for you. I'll pass your comments on. Have a lovely Christmas and will see you in the New Year. Best regards, Irlams

5/5

Google

I am very very suspicious of estate agents.I have never ever given one a recommendation ever. I have been dealing with Irlams in Knutsford (Katie has been my contact). I have found them very friendly,helpful,great communicators and very,very professional.I have dealt with all the others in Knutsford and Irlams/Katie are head and shoulders above them.If you are buying/selling/renting then you need to go with these people.

Carl · 18 June 2023

Agent replied · 17 June 2024

Hi Carl, thank you so much for your kind words. I'm glad Katie was able to help, I'll be sure to pass on your comments. Anthony Leach, Branch Manager

1/5

Trustpilot

Really not a platform to use anymore, Hacked, Spam, Scams, No Support...

Really not a platform to use anymore. Hacked Account, Ad paid for with my money (not by me), Admin Account taken over and no support what so ever. Spent from the 12th - 14th trying to get it sorted, I just don't have the energy anymore. If you were to cover my hourly rate, seriously!!! Do me a favour and keep the account locked I don't need it anymore really! I certainly cannot trust you with security. After a call with "Facebook support" they tried to get me to install an app for remote access to help me... Seriously. I hung up the call realising it was not Facebook. Seems the scammers and hackers are keeping Facebook on their toes. Either way, Groups are not what they use to be either, just a bunch of spammers. Sad that Facebook is what it is today. Oh well, time to move on. Very Disappointed after so many years! :-( But it is what it is!

JM · 14 July 2024

1/5

Trustpilot

Facebook and Instagram promote misogyny and gender wars

As a woman its becoming mentally draining to go on facebook or instagram and seeing usually these vile redpill accounts throwing bait with a misogynistic image or meme, then an avalanche of swines in the comments articulating their unfiltered vitriolic hatred in the most disgusting way possible. And that is somehow allowed on facebook. Instagram too. Just today I saw a lady on Insta talking about her own preferences in dating, well guess what she was assaulted by a bunch of comments telling her shes used goods etc. How is this permitted?? My mild slightly snarky comments that contain no insults or vile words get removed all the time, my account on fb got restricted once for 24 hr for telling a bully to look in the mirror, but this is somehow permitted ? Shame you Zuckenberck, you vile reptilian bast@rd. It makes you wonder about FBs bias and political stance here. I think we women should come as a collective and boycott these websites since they hate us so much and dont care about your safety, and see how long they survive. Especially instagram.

Anon · 13 July 2024

5/5

Google

We recently sold our house through Irlams and I couldn't recommend them higher. Emma Cathie was an absolute star throughout the whole process - responsive, professional and made the entire process so much easier. Any issues were resolved immediately and every conversation was a positive one. Even when the process got stressful towards the end I felt that Emma was able to assist and advice us in every way possible, thanks again for all your help!

Craig · 18 June 2022

Agent replied · 17 June 2024

Good morning Craig, Thank you for taking the time to review and for such a glowing report. I’ll pass on your kind words to Emma and if we can be of any help in the future then don’t hesitate to call. Best regards, Tim Irlam

5/5

Trustpilot

Facebook is the best in terms of uniting families and friends around the world.

Hello, my name is Ayanda Tiyani, i am the person who loves family very much. in the previous year my brother went to Northern Cape Province in South Africa to look for work, unfortunately he got robbed and disappeared and therefore we could not get hold of him, however, by using facebook and posting him to get help in looking for my brother, I got assistance from people who use to see him around Northern Cape. Facebook is the best in terms of uniting families and friends.

Nozuko · 11 July 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Irlams's Google reviews

Questions about Irlams

How many reviews does Irlams have?

Irlams's Knutsford office has 1,678 reviews across three platforms: 152 on Google, 13 on Facebook, 1,513 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Irlams's rating?

Irlams is rated 1.8 out of 5 across all 1,678 reviews, and 4.8 out of 5 on Google from 152 reviews, checked 9 October 2026.

Has Irlams won any awards?

Yes. In The Trusted Agent 2026 awards: Irlams, Knutsford won Trusted Agent.

Where is Irlams's Knutsford office?

Irlams, 103 King Street, Knutsford WA16 6EQ.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.