Every review we hold for the Knutsford office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotVery poor experience with Facebook
Very poor experience with Facebook, having had my profile account hacked and then suspended due to the hacker activity on the hacked account. Everything happened so quickly I couldn't secure the account in time. No appeal allowed so all of my work of years in my profile, my originated pages and my groups was all wiped away in a moment by Facebook. I'm unsure exactly what got posted to my account resulting in account suspension as evidently I wasn't in full sole control of the account for some time leading up to then. I acted too slow to attempt account recovery myself by going in to secure the account by password change to stop the hacker who had obtained access into the account. Likely my pin wasn't sufficient as I'd possibly inadvisably used the same PIN code for a long duration of time and in a few different places online. I'd become aware in the past week of friends locally phoning me saying there were other accounts pretending to be me contacting them by their messenger. I told them to ignore as definitely wasn't me contacting them and asking for money loans etc. I should have thought to secure account then really. I assumed it was just a cloning of account in Messenger somehow or other so that my contacts were hacked. Then I began to realise there were postings mostly not noticeable immediately as were not to my page but into my groups pages, supposedly looking like me posting it. But things that I definitely hadn't posted. And wouldn't have posted. Lots of spam picture posts especially promoting brands and items looking like China made goods.That's when I realised I'd been account fully compromised and hacked into. I went immediately then in urgency to my page to try to change passwords on the account. To try to regain control of the account. And was met with a suspended account message giving me no access to try to even attempt to change passwords to secure the account. It invited me to appeal, which I did do, and which was the only thing I really could do in the situation immediate. As the suspension effectively closed off any access otherwise to the messenger, my account profile page and into any groups I was in. So I was unable to warn anyone else friends or group members wise of what had happened. And obviously due to account suspension I couldn't relay what was happening to Facebook. This has just all happened too quickly for me to counter the account hack. I'm unsure if there's anything I can do to contact Facebook to relay to them what had happened in the hacking of account. Very upsetting and depressing experience, first targeted by the hacker then felt like Facebook attacking me too also.I won't ever trust them again.
Trevor · 10 July 2024
★★★★★ 1/5
TrustpilotBig Issue ❌ / MetaPay company ❌
Hi,Recently, my friend experienced an unauthorized withdrawal of 90 dollars from her bank account. The transaction was made to a company called MetaPay without her consent !!!!Despite multiple attempts to contact Facebook support, we received no assistance. I find it alarming and unacceptable that such a transaction could occur without any authorization.I have officially submitted all the necessary documents from the bank and screenshots to both Facebook and MetaPay. However, I am yet to receive a satisfactory response. I specifically asked if this transaction was related to MetaPay and Facebook, but my queries remain unanswered !!!!!It’s frustrating that despite providing all the necessary evidence, I am not receiving any clear answers. My bank has confirmed that the money was indeed transferred to MetaPay company.Why was money withdrawn from the account without any permission? This is a serious concern that needs immediate attention.It’s disappointing that these companies lack basic customer support facilities like online chat or phone support. I believe such companies should be held accountable for their actions.I hope this issue will be addressed promptly and effectively. We need someone to provide a clear explanation for this unauthorized transaction.
Armin · 10 July 2024
★★★★★ 5/5
GoogleAs a house purchaser I was very impressed with my dealings with Peter Bailey at Irlam’s. His communication from the outset was brilliant. He worked very hard with both parties to ensure the sale/purchase went through as smoothly as possible but without the pressure that you often find with estate agents. Highly recommend Irlam’s.
Jane · 19 March 2024
Agent replied · 17 June 2024
Hi Jane, thank you so much for the lovely review, it really does mean a lot. We will pass your comments along to Peter and we wish you all the best in your new home. Irlams
★★★★★ 5/5
GoogleVery honest estate agents! Dan Hutchings what can I say? A very pragmatic individual, who had a solution for every hurdle we faced, kind of chap you need to get things over the line, thanks Dan & Irlams.
Andrew · 13 December 2024
Agent replied · 27 December 2024
Hi Andrew, thank you for the lovely review and kinds words about Daniel. He is a star! Wishing you all the best in your new home, Irlams
★★★★★ 1/5
TrustpilotMy husband's Facebook sccount is still…
My husband's Facebook sccount is still floating, I cannot get closure, trying to memoriablize the Facebook acct it's hard when all of our Facebook accounts were all hacked, try seeking help I was kicked around like a ball to no avail, meanwhile our Facebook are used by others, Shame on Facebook, every other face book created to get help is as of 2024 is flagged as violation ! There is no ! Its been a painful journey, reminded of my husband and my daughter that went missing all because some idiot hacker is using our identity. Truly upset.
Maria · 7 July 2024
★★★★★ 1/5
TrustpilotA horrible, overwhelming, lonely experience
All I want, primarily, is to see my friends posts, to see my people, and to talk to them. I'd love to go back to seeing my people easily. I kind of also miss using Facebook to explore events and groups, and to find out about the world, and music and all sorts of things.But now I am not exploring, I am being force-fed a constant firehose of groups and people and stuff. It doesn't matter that it is often stuff I would enjoy finding for myself. It is constant, overwhelming, and the experience is intensely unpleasant. Ive tried blocking all the recommendations and I just can't keep up. I'm not even sure the block or hide functions even work, to be honest.Facebook is now a horrible, frustrating, overwhelming, lonely experience. One star.
Jamie · 29 June 2024
★★★★★ 1/5
TrustpilotFacebook - an ally for a depowered society
Since Facebook merged with Meta services, the customer's treatment in behalf of the service itself has taken a classism based on living standards (so, double standards). In less words, if you pay their adverts system, you may be even a verified, upfront service but they will never syndicate about the possible dark side. The paradox is that scammers that sell things like courses on how make money to become bilionaire, OnlyFans profiles full of half-naked girls and so on are never questioned and put on a serious verification. This company should take the motto "pecunia non olet" (money doesn't smell) very seriously. Also, compared to a more professional and serious standard like LinkedIn, they ask you a monthly payment for a verified identity.Minors, but not less important issues, are on general security concern. As IT Hardware and customer care specialist I would like to keep on guard the consumer telling to systematically avoid all the integrated game apps system inside the platform, all the games that collects your data through the personal e-mail and date of birth. The algorithm and possible AI implementation also are very limited: they will never catch the context of phrases, critical thinking and comparisons because they simply focus on the single words, and if they are in their black lists, they will automatically tear down your content in the section "tell me what you are thinking". A very subtle way to control our personal and different way of thinking. There is no escape from that, only real people, real personnel can manage this, decently and with something called "lifetime based experiences". In fact, this company doesn't know what customer's fidelity is, until the very bones. Question is: who they are to be in charge on digital identities and decide to even make money out of it, implementing a new way to express ourselves? We don't want our brain and mouth covered but their policies - that changes like chameleons when things may go bad for them - put them tight and steady on the privileged and entitled clubs. The professionals, freelancers and all the independent businesses should seriously consider that and migrate to better platforms. They had too much power simply based on popularity raise from 2007.One of the worst (after Google) companies on ethical policy and civil rights because they do their own rules bypassing the constitutions, included their HQ where the plague originally came from. Their strong cooperation with questionable "fact checkers" and pharmaceutical business (see OMS) in the last 4 yearsshould be the definitive whistle, the bell of the bells with so much strings attached. Independent journalism advised because their (even if in good faith) roles are systematically limited by the platform itself. Like Youtube with Google (the worst policies ever made). So,why keep on using it? You can't base your profession and ethics on a popular platform, a social platform that perpetrate the darkest side of social engineering. It doesn't surprise me that is full of trolls, payed or not just over there to make mess and deconstruct the critical thinking aimed to make evolutionary phases. So, beware from "revolutions". In conclusion, I suggest to anyone to suspend the account in sign of protest. It is the only way to deal effectively with those dangerous clowns at the insane side of the capitalistic rampage.
CSonTP · 26 June 2024
★★★★★ 1/5
TrustpilotIt is impossible to get any assistance…
It is impossible to get any assistance when a page is taken down for reasons that Facebook cannot even explain. There is no way to appeal or get help. After speaking with Facebook associates (which takes weeks), no one has been able to tell us what has caused the page to be unpublished to begin with. You get a list of things that could have "possibly" have happened but not detail and no suggestion as to how to fix the issue. Poor customer service all the way around.
Flora · 24 June 2024
★★★★★ 1/5
TrustpilotSuspended Account
Went to send a message on messenger only to find it gad been suspended .When I went to NY Facebook account it said it was under review. Said it was associated with ab account that was closed because it went against community standards. I have no way of contacting them to let them know that if an account that is associated with my credentials that it wasn't me. I have had two accounts hacked and until recently I could not even get into them. As it was when I got into one of the accounts I thought I had deleted it ,but after reading some of the reviews I am not sure. So if either of them did go against community standards I had nothing to do with it. I don't know how they can say community standards from what I can tell there standards are non existent. I have been scammed out of hundreds of dollars. Most of the gaming sights are scammers.along with most of the market place.. Yet meta doesn't do anything about that. They leave them on there and take profiles of regular users off.Unlees that is what they against community standards .They don't want honest people .There standards are to let scanner steal your money and personal info make fake accounts .Scammners are the only ones there protecting .Meta as social media giant need to be investagated. They only care about people who are scamming people.Facebook is a joke since Meta took over. They were told my numerous people that my account had been hacked and the hackers were still using it yet they dud nothing . They hackers had control over my account for a couple of years . They were contacting my family and friends asking fir money..They even contacted my husband and son. I believe they even sold one of my accounts to someone because it was my account My cover photo was not even changed just the profile picture had changed so they were definitely using it I now have been having trouble verifying any account online .Meta let it happen did nothing didn't even suspend the account. Now they Suspended my account and I was the victim. I hope the government steps in and shuts the whole thing down. Because nothing on Facebook can be l trusted .Wirst social media sight ever. I only use it for my casinos promotional contests and to get to some of the different webinars. I am tired of being made to look like I the one that us bad when I am the victim in all this.while the real scamners get to do whatever they want and nothing or nobody does anything to stop it. If I hadthe money I would take them to court fir not doing something when about 20 or 30 different people reported that someone other then me was using my account. So I can't imagine what community standards there talking about because I haven't seen any yet..
Juanita · 23 June 2024
★★★★★ 1/5
TrustpilotDISCRASFUL WEBSITE
WHAT THE HELL HAS HAPPENED TO FACEBOOK???????? BRING BACK THE OLD FACEBOOK!!!!! THE THINGS THEY ALLOW ON THERE NOW IS DISGUSTING!!!!!YEARS AGO I found such joy using Facebook back in the day, catching up with friends, sharing good times, good memories and experiences with friends & family. NOW just trying to upload pictures is difficult especially in the order you want to do it in and you can't upload more photos when you edit it. Facebook is also now full of horrible, judgemental people so instead of sharing good positve things where you can share support and guidance it's just full of horrible people who have nothing better to do than to put others down and judge!!! The society today is disgusting!!!! LASTLY which is a HUGE deal breaker for me is FACEBOOK ALLOWING ALL THESE DISCUSTING VIDEOS ON THERE!!! PORN, ANIMAL SLAUGHTER & ANIMAL ABUSE!!! WATCHING ANIMALS GET SLAUGHTERED AND ABUSED, FARM ANIMALS, PETS & ALL THESE VIDEOS OF MONKEYS BEING ABUSED AND KILLED SO THAT THESE DISCUSTING PEOPLE CAN MAKE MONEY FROM PEOPLE WATCHING IT!! WHAT IS WRONG WITH YOU!!!! ALSO VIOLENT VIDEOS, I JUST SAW A VIDEO OF A MAN ABUSE HIS WIFE AND TAPED UP HER MOUTH!!! WHY ARE YOU ALLOWING THIS??????? I have reported so many inappropriate videos and nothing has been done about it! All I get back it "we couldn't find anything wrong with it" well if you couldn't find anything wrong with it then there is definitely something mentally wrong with you! I get it, the world isn't pretty, there's alot of bad things going on in this world that is unfortunately out of our control, BUT SHAME ON YOU FACEBOOK FOR SUPPORTING IT AND ALLOWING IT! THANKS TO YOU MORE AND MORE SICK VIDEOS ARE BEING MADE!! ABSOLUTELY DISGUSTING!!!!
Carley · 21 June 2024
★★★★★ 1/5
TrustpilotFacebook is turned into a garbage dump
Facebook is turned into a garbage dump. It's full of scammers at every turn. You got scammers on the advertising you got scammers in the marketplace and you got tons of scammer profiles. Let's not forget all the women and tits and ass they're now showing and all the links to sex sites that women are putting links to. I've sent them reports on several of these but Facebook keeps saying they don't go against their guidelines and leave these sites up and these ads up. Facebook obviously doesn't care about what's on just just as long they're getting the money. Mark Zuckerberg has no morals and doesn't care about anything but his cash. Something wrong with that guy.
Frank · 16 June 2024
★★★★★ 1/5
TrustpilotFacebook its social media who not allow…
Facebook its social media who not allow you say what you want. They strongly controlling what you say, if they dont like your opinion they not just delete your post, they will put on your account restriction, will also limit your app functionality. I did recently test, I wrote a post about Biden and Zelensky and facebook didnt like it, they put restriction on my account, then I left exactly same post about Putin and they never blocked or delete my post, and didnt put restriction on that other account. Post was about my disagreement regarding what happens today in a world and how Biden Usa president is not right in his politician hegemony game. From this time facebook always put all my post on very bottom, no one can see them, also dating app disappeared as well. So I would say anything on this social media, and also would’t trust anything saying from this social media, as you only can see what is allowed to post from them. Avoid them
Vitaly · 14 June 2024
★★★★★ 1/5
TrustpilotFacebook account got hacked and account recovery is trashy
Got hacked. Facebook had no security at all for someone getting into your account and changing the password and the email address. I had 2FA set up, which ironically, stopped me from entering into my account on a different device. I used Facebook to set up a business and now it's all gone and deleted. I'm over Facebook. This is the third time this has happened and I can't be bothered anymore. There's a reason Facebook is dying and I can't wait for META to crash in the stock market. Just endless loops for the account recovery and requesting messenger codes that don't get sent.
Oona · 13 June 2024
★★★★★ 1/5
TrustpilotA network run by a terrorist vermin…
A network run by a terrorist vermin, shoving round the clock, day by day violence, garbage and smut across ~n number of Sponsored posts and affiliates, with the intent of provoking strong reactions and collating the data.Tailors all the nasty, ugly and deplorable propaganda that he can curate from extremists around the globe, while censoring any and all factual reporting, user objections within those reactions or normal user activity.Facebook is intended to be a source of aggravation, disgust and woke militant hub of agitation, with constant violence and verbal assault at every corner. And if you are NOT part of that rabid crowd or one to applaud it, if you object in the slightest, you will be unable to:- post- comment- admin(and thus clean up) groups- use groups- make or join calls- and your posts will be moved down the feed...... so that the owner may dismantle any sort of normal networking you're engaged in, independent of his terrorist activities.
Karl · 12 June 2024
★★★★★ 1/5
TrustpilotIF I could give "minus 5 stars"
IF I could give "MINUS 5 stars", I WOULD !!WHY?- non-existing Customer-Support 1 - (formular-requests & -questions)(for 7½ months, Facebook has NOT even bothered to get back to me - not even with a "auto-reply")- non-existing Customer-Support 2 - (no phone-number & chat-channels):(is embarrasingly missing, as written!)- STRONGLY BIASED(Facebook claims to "be neutral" - but, this we continue to experience to be A VERY BIG LIE! ... since october-7-2023 SO MANY (including me) has been BLOCKED (typically 6-days, xx times, that is then "time-streched" (in order to teach the customer to comply)) for supporting the palestinians).(in my case: 8 times, since oct-7-2023)- Plus independent Reports-etc - concluding upon Facebook!(fx. a report from Human Rights Watch, with serious critics of Facebook! - that all-in-all exactly reflects, what I and other customers have experience IRL with Facebook !!)(a report, that Facebook has denied the contents of - despite the report mirroring what I and others have & are still experiencing)--To my experience:Facebook strikes me, at being a "the-more-profit-the better" influence- & money-machinery - and NOT anything like what Facebook claims to be!!!Which is SO VERY SAD - and full of double-standard!- beautiful neutral words, and a deeply biased reality!---The Consequence, Facebook:- you are asking for it!- and we will leave you (Facebook etc) to die, like an old obnoxious Dinosaur! - because we cannot in ANY WAY accept your systematic manipulations & discriminations, and your prohibition of Free Speech at "your company-construct: that you call Facebook",- so, bye bye! Facebook is history!
Jan · 5 June 2024
★★★★★ 1/5
TrustpilotFACEBOOK? MORE LIKE FARCE-BOOK
Have had a profile on there for 10+ years. Lots of memories on there. Less than a month ago, they suspended my account - claiming breach of rules. How can sending someone a "Happy Birthday" message be a breach of rules, if they are on my friends list?
Ignitus · 10 September 2026
★★★★★ 5/5
GoogleIrlams helped us with our Knutsford house sale, they were great overall, from viewings to completion. In particular Peter was very good prodding the sale along. Well done Irlams!
Joalina · 18 March 2025
Agent replied · 13 April 2025
Thanks Joalina, we much appreciate the lovely review. Peter was very pleased it’s all gone through. All the best, Irlams
★★★★★ 1/5
TrustpilotMy account has been hacked can't use…
My account has been hacked can't use the dating side can't talk to friends scammers talking to me as friends girls on the dating app over and over again all scam all fake and no way to contact anyone to report this company iv reported countless times with no response , this social media platform needs removing , shut down deleted from existence, mark Zuckerberg is the biggest fcuk up in human history ,dating app is nothing but prostitutes and only fans girls no real people wanting to date at all all used for sales absolutely disgusting
Martin · 30 May 2024
★★★★★ 1/5
TrustpilotDO NOT MAKE AN ACCOUNT
DO NOT MAKE AN ACCOUNT This website DEMANDS that you upload SEVERE personal information to 'prove' who you are. Even though they are filled with fake businesses, scammers and bot accounts whom NEVER get flagged. This website is WELL KNOWN to collect and sell your information, you've got no choice but to do it if you want to have an account with them. Twitter is no better, with their nonsense Authenticate bug annoying multiple accounts for no reason. Just communicate with people via WhatsApp or something more trustworthy, this website has become the definition of Trash.
Pandora · 29 May 2024
★★★★★ 1/5
TrustpilotFacebook is overrun by Ai bots posting…
Facebook is overrun by Ai bots posting fake Ai images of celebrities, passing them off at the real thing and then telling fans to contact them, assumably to scam them. You report the fake accounts and Facebook finds in their favour. Then there are the hackers and if you ignore all of that then you get the bot posting Amen 🙏 and happy birthday to all the fake images of deformed woman and children and since the bots are inflating the post interactions they’ll soon show on your timeline and unless you spend hours a day blocking each and every one of these fake accounts, you get bombarded with more since Facebook bots are pushing this content. It’s like scammers and spammers paradise on steroids and you can’t beat the Ai 🤖 it’s quicker and more faster than you block em or object. Some have resorted to posting x rated adult content and you report it and again Facebook keep it up including gore images.It’s time to uninstall and admit defeatGood luck out there.
Fenton · 24 May 2024
★★★★★ 1/5
TrustpilotHacked And Disabled - No Customer Service.
Hello,I’m a celebrity chef here in United Kingdom, my account was hacked and disabled last month. This is an update, to my previous experience, I have still had no customer service and it seems that they really do not care at all. They do not care, that I have my business page attached and that I’ve lost all my connections. All my personal data has been stolen and it took several years to build up. I’ve tried contacting Facebook/Meta and received nothing back. There is no customer support and they have completely left me in the dark. I’ve written to their legal department and Fraud Police are now investigating.If this has happened to anyone else, I feel your pain and I am truly sorry this has happened to you. It is not fair that we must suffer and have no customer support for our pages.Kindest regards,Theodore Chana.
THEODORE · 24 May 2024
★★★★★ 1/5
TrustpilotCustomer Service - Absolutely Awful.
My Facebook was hacked and disabled. I’ve written 475 e-mails and spent over 34 hours on the phone. I have had no resolution and the internal team keep saying I wasn’t compromised. Whenever I speak with Meta Pro, they all tell me, they can see I’ve been hacked. I don’t understand why I am paying for Meta and they cannot help me. This situation is horrible and I wish it on nobody. I lost my business and family connections from several years ago. Facebook, if you are reading this, you must start doing something, this is destroying peoples lives.Kindest regards,Theodore Chana.
Theodore · 20 May 2024
★★★★★ 1/5
TrustpilotA disgraceful company that sides with hackers.
My account was hacked, and Facebook ignore all my reports, and the hundreds of reports from my friends. They just offer to send a login code to the scammer’s email address. There is zero help from them - despite all the reports, they have now allowed the hackers to open an Instagram account on my name; what’s worse is that many of my friends have now been hacked. They absolutely don’t care. They also allow all sorts of racist and homophobic content - nothing I’ve ever reported has ever been removed. What a despicable platform.
Jacinta · 15 May 2024
★★★★★ 1/5
TrustpilotFacebook is a propaganda social media that doesn't care about freedom of speech
If Facebook could simply go bankrupt and stop existing at all, that would be good for everybody.There are many points which tell us why Facebook is a cancer.1. No privacy, they will take all the data from you and selling it for profit, bad.2. They will censor and ban you for whatever that doesn't get in with their agenda, heck even having a opinion on something is badly seen, nevermind telling the truth.2.1. Politics, if you're not from the extreme liberal left, you have to shut up. 2.2. If you say facts such as "Quarantine durid Covid wasn't legal, it was in fact, against humans laws" it will be deleted and you will be censored, no matter what you say, "masks are bad and there were lot of studies that proved it until they decide to change everything", censored!2.3. Nevermind about christianity, Facebook hates christianity as they know where that will bring them if they do not repent. If you say that homosexuality is a sin but just like any other sins and that you can be saved nonetheless, all of that while being super respectful, you will be banned! Awhile there are LGBT and other toxic people who are being super hateful but we do nothing to them.If we say there are only two genders and while giving alll the proof respectfully, you will be banned!3. There are many, many, many other reasons to not use Facebook as it is rotten to the core.It's time to switch for something else that has actual freedom of speech and ideally that cares for the truth instead of denying the truth.Seriously, it feels like this site is managed by clowns with an IQ no more than 5, but in fact, they have an agenda and they want to shove it up everywhere.I couldn't care less about Facebook but they are misleading people, lying to people, censuring people, banning people over nothing, they are hateful, they are incompetent, they are hypocrites, they are toxic, they are simply bad.
Anonymous · 11 May 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.