Trusted Agent profile · Knutsford

Irlams Knutsford reviews

★★★★★

1,762 reviews across 3 platforms

103 King Street, Knutsford, WA16 6EQ

Irlams's office in Knutsford, at 103 King Street, is rated 1.8 out of 5 across 1,762 reviews on three platforms, including 169 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

169

Reviews on Google

This office

Facebook logo

5.0 / 5

13

Reviews on Facebook

This office

Trustpilot logo

1,580

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Knutsford office, from every platform, shown as written. First names only.

1/5

Trustpilot

The support is totaly useless

The support is totaly useless, and they only send links and tell you to click on different spots, and it took me 2 weeks only to find a real person to talk to because my account was hacked and ask if I could take away the cards that they told me not to do, and of course because it started to steal money from my account, I took down my card so it stopped taking money from me, but now that it's been over 2 months, my ads account is still closed, and I'm still waiting for money back. monopoly is dangerous because a normal company would never survive this way

Martin · 19 June 2023

1/5

Trustpilot

Do not buy anything from Facebook ads…

Do not buy anything from Facebook ads it will be a scam. Facebook is just making money from the advertisers without any verification or liability

Keith · 12 December 2023

1/5

Trustpilot

TOTALLY UNFAIR…

out of the blue just blocked my account with no explanation have tried to solve the problem but it is impossible. what right have they got to do this without any reason,i think they are totally unfair and even irresponsible very upset about the whole thing.it happened some time ago but i tried again to rectify it today with no luck.

Mrs · 5 August 2024

1/5

Trustpilot

You can not contact to support

I can not contact to their support or get any help regarding my page. My page was banned because my marketers are from India and they made account from there and now I take control on that account and once I put my UK information's in accounts they blocked that account and now there is not any way of recovering them. Very bad from meta and Zuckerberg's company

James · 26 March 2024

1/5

Trustpilot

It was a great idea that got hijacked…

It was a great idea that got hijacked by idiocy and money grubbing and now it's a worthless platform that spreads bile.If I post something that is meaningful to me, it gets no traction. If I post an inflammatory garbage opinion, it gets a ton. The platform makes everyone who uses it miserable and does little to nothing to actually create real connections.It's entire existence has become predicated on getting information from you and selling it to advertisers.

Joseph · 2 August 2023

1/5

Trustpilot

This is ridiculous

This is ridiculous. Been logged out from Business Page account and now FB says my email is not associated with any accounts and support, when you can get to it, absolutely rubbish and sending us in circles. Nobody knows anything. The whole site is falling to bits. I can't see it surviving for a lot longer, going the way of Dodo and MySpace...

Alex · 26 June 2024

5/5

Google

Dan Timblin at Irlams was extremely helpful when we recently rented a property through the company. He communicated well, dealt with all our queries promptly and was very supportive when things got a bit stressful! We were very grateful for all his hard work.

Catherine · 21 September 2023

Agent replied · 17 June 2024

Good morning Catherine, Thank you for the glowing review. Daniel was very pleased to hear your feedback and wishes you all the best in the new property. Many thanks, Irlams

1/5

Trustpilot

Rubbish

The ethos is a great idea but it is totally ruined by adverts. Advert preferences and you can adjust what you want or do not want to see….. it doesn’t matter, Facebook never changes or adjusts toyour request and continues to bombard you with rubbish. Example - 60 yr old veteran and gets adverts for PRIDE and Fitness. ….. I’m disabled because of my military service and I’m not gay. FFS

Ozzie · 16 January 2024

1/5

Trustpilot

Locked me out of my IG account when I…

Locked me out of my IG account when I was critically ill in hospital when trying to verify wont send my email the code and then have now allowed my account to be hacked when I was logged into it,. done with this hopeless company.Was considering paying for advertising for my new clothing company I'm setting up.Like I'd go near them, was going to fund about £40k, will go elsewhere now.

Jeremy · 15 January 2024

1/5

Trustpilot

This is a horrible company

This is a horrible company. They blocked my account for no reason, so I can't help my clients now with their social media, and that's one of my main jobs. I have to create a new account. I can't verify for some reason, even though I tried with various IDs their crappy systems just keeps asking the same questions in an infinite loop.

Robert · 20 June 2024

1/5

Trustpilot

My Facebook account has been hacked and…

My Facebook account has been hacked and I have followed all steps to contact Facebook which have been unsuccessful.I’m distraught because I have over 16 years of cherished memories and pictures on it and my account is not disabled and I am unable to get into it.If you are Facebook and reading this please advise how you can correct this for me.I have provided all IDs and proofs with no success for a response

Hunz · 31 October 2023

1/5

Trustpilot

A friends account was hacked and the…

A friends account was hacked and the hacker was pretending to be them trying to scam people and despite reporting the posts, account and messages, Facebook doesn't care and it continues. Another friends account was cloned, same thing, Facebook doesn't care. On the other hand I post an opinion or some facts and get restricted, what an absolute joke.

Julie · 25 August 2024

1/5

Trustpilot

SHAMELESS, INJUSTIFIABLE, HIGH-HANDED, ROTTEN PEOPLE

NOT ONLY DO THEY ABRUPTLY CLOSE DOWN ACCOUNTS ASKING FOR IDENTITY CARDS TO BE ABLE TO RESTORE ACOCUNTS BUT EVEN AFTER SUBMITTING THEM, THEY DON'T NOTIFY THE FACT THEY WILL NEVER RESPOND AND GET BACK TO US ABOUT THE STATUS OF OUR ACCOUNTS, HENCE LEAVING USERS IN THE DARK!THIS IS SUCH A HORRIBLE SITE, THAT I DON'T EVEN KNOW WHERE TO BEGIN.THERE IS NO WAY TO DELETE ALL PHOTOS. WE HAVE TO ONE BY ONE DELETE THE PHOTOS WHICH WE UPLOADED!

A · 20 May 2023

5/5

Google

We recently used Irlams to purchase our first home. Irlams made everything very clear and easy to understand from start to finish. Very professional, and used a common sense approach to iron out any minor issues. We were coincidentally renting through Irlams previous to our house purchase. Never had any issues during this time, and the transition between the 2 houses was seamless and stress free. Faultless and much recommended.

James · 19 June 2019

Agent replied · 17 June 2024

Hi James, thanks for your review. We're delighted to hear you're happy with the service received as both tenant and buyer. We look forward to hopefully working with you again in the future! Regards, Tim

1/5

Trustpilot

Are these criminals that run facebook …

Are these stupid that run facebook legally allowed to run this company they way they do my account was hacked by this chinese firm I reported it and they said it doesn't go against our standards so I said we'll that's stupid and guess what the word stupid does so these biased criminals then banned me for complaining that they allowed for my account to be hacked to,@@ers

Mark · 7 March 2024

1/5

Trustpilot

7 years of using that website

7 years of using that websiteuploaded all my memories and photos and made it private and they just closed my account for no any reason asked them tried to restore it and they told me that it was against their community or society rules !!! when i insisted to call them they just sent me an email saying don't call us anymore and if you called us we will ignore that calls !!!!!!!!!!unprofessional greedy horrible company

Yaser · 2 September 2023

1/5

Trustpilot

There are 2 or 3 active sites on…

There are 2 or 3 active sites on Facebook that are illegally promoting upskirt photos of girls and women (which is a criminal offence in Great Britain) the sites have been reported many times and Facebook say they are happy to keep letting the sites post more illegal photos which is a disgrace FACEBOOK AND META need to be prosecuted

DAVID · 2 August 2024

1/5

Trustpilot

Censored ,adverted, left leaning controlling .bad for you

Full of adds, usually scams, marketplace vehicles is 50% scams prob , .adverts everywhere, politicaly censored ,specially in usa,way too left leaning and woke, full of links to porn due to the reporting of things never being looked at correctly.. probably the reason youth is unhappy ,suicidal and getting stupider ,only ticktok surpasses facebook in the dumbing down of brains

Dave · 30 July 2024

1/5

Trustpilot

They should be banned

These morons use crazy bots and non sense algorithms to block your accounts and have 0 human support, the real issue is they are getting too much business and money so they are out of their Skin and mind and don’t care for anything, they lick customers boot when they are small and start doing this when they become a big company

Tanweer · 22 June 2024

1/5

Trustpilot

What a load of rubbish this platform…

What a load of rubbish this platform has become. Too many fraudulent profiles and scams on marketplace which Facebook seem to be unable or probably not bothered to control. Constantly bombarded with advertisements not at all relevant to me. An utter waste of people’s time. Do yourselves a favour and put your phones and iPads away and do something productive instead!!!

Neil · 9 July 2024

1/5

Trustpilot

Protecting counterfeit sellers

I have notice for a very long time there is a huge surge on counterfeit designer and football shirts on facebook marketplace and selling groups supplying brands such as hugo boss nike northface all uk football club shirts.How can you call yourself a respinsible orgonisation allowing this you are making money on the back of counterfeit black market.I look forward to one of these brands taking out a liability case against fakebook.❗AVOID AVOID AVOID❗

Anthony · 7 October 2023

1/5

Trustpilot

Account hacked.. No care

I would give less than one if there is an option! My business facebook page has been hacked and email changed. I sent all proofs with ID.. Emailed Facebook few times.. No reply.. How bad is that! It is really ridiculous.. We worked so hard to get likes for our page.. We paid amd boosted many posts but at the end been taken and when contacted Facebook they didnt care a touch!! Really sad i was expecting better service and was hoping that my page will be back to us... But last few daya i lost hope! It is a shame!

Wafa · 20 April 2023

1/5

Trustpilot

The biggest load of toss pots i have…

The biggest load of toss pots i have ever come across first they steel your data and sell it which is fact, plus its full of filth flirting with you in your feed some are just scammers and some are AI but when you call them out and tell them to 🤬🤬🤬you are the one who gets banned or reported probably by simps.

Stephen · 28 May 2024

1/5

Trustpilot

Full of perverts fake girls with men…

Full of perverts fake girls with men hiding behind profile picture mostly instagram models celebrity's scammers absolutely shocking and disgusting and disgraceful meta should been in court room infront of a judge and jury and they let 10 to 15 year olds on here American people and turkish people are weirdos and nuts need to be put in jail permanently

Luna · 15 July 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Irlams's Google reviewsLeave Irlams a review

Awards

The Trusted Agent 2026 results for Irlams, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Irlams Knutsford is among EA Masters 2026 winners.

EA Masters winner in three years: 2019, 2020, 2026.

EA Masters by year, 2019 to 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

The British Property Awards

Irlams Knutsford won awards at The British Property Awards in five years, most recently 2025.

British Property Awards winner in five years: 2021, 2022, 2023, 2024, 2025.

British Property Awards by year, 2021 to 2025

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about Irlams Knutsford

Has Irlams won any awards?

Yes. Irlams won Trusted Agent in The Trusted Agent 2026 awards. It also won Gold for Best Estate Agent Guide 2027, Lettings at EA Masters 2026, and 13 other industry awards since 2019.

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