1/5
Biased Facebook
My account was restricted because I critized a person that attacked and was disrespectful to women,

Trusted Agent profile · Knutsford
★★★★★
1,760 reviews across 3 platforms
103 King Street, Knutsford, WA16 6EQ
Irlams's office in Knutsford, at 103 King Street, is rated 1.8 out of 5 across 1,760 reviews on three platforms, including 169 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.
169
Reviews on Google
This office
13
Reviews on Facebook
This office
1,578
Reviews on Trustpilot
Business-wide
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The Trusted Agent 2026 results for Irlams, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Irlams Knutsford is among EA Masters 2026 winners.
EA Masters winner in three years: 2026, 2020, 2019.
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Irlams Knutsford won awards at The British Property Awards in five years, most recently 2025.
British Property Awards winner in five years: 2025, 2024, 2023, 2022, 2021.
2025 2 Gold The British Property Awards 2025 winners
2024 2 Gold and 1 Silver The British Property Awards 2024 winners
2023 2 Gold The British Property Awards 2023 winners
2022 2 Gold The British Property Awards 2022 winners
2021 2 Gold The British Property Awards 2021 winners
Source: The British Property Awards winners lists, as published, linked by year.
Every review we hold for the Knutsford office, from every platform, shown as written. First names only.
1/5
Biased Facebook
My account was restricted because I critized a person that attacked and was disrespectful to women,
1/5
More worse then any social network
More worse then any social network I tried to report fake account but Facebook claim that fake account do not violated there stupid gudieline I do not have recommendations to any one who wanna get friend if you wanna get friendgo to MySpace and go to linkedin but not Facebook it is totally play ground for scammer even I tried to report porn video uploaded by Indian they say it do not violated there guideline and when yoh post good knowledge stuff it say i violated community guideline worse experience not recommendations to any of other
1/5
I got restrict many times after I got…
I got restrict many times after I got false report. I feel Facebook treat me not very fair. I do not break any rule. So I notice FB does not very careful with review videos and post. And do not check what's date is. FB tends to believe in lairs rather than see evidence. I feel so confused and want to know why why. I noticed FB keep add 24 hours and 2 days. I am not very happy with FB. So watch out for false report. If you sent support message. they will NOT reply back to you. It is not freedom of speech.
5/5
After a very bad experience with a private sale falling through, I contacted Irlams to sell my house. From day one of contacting them I wish I had gone down this route at the beginning when I decided to sell. Tim, Declan and all the team have been exceptional having done everything to take away all the stress of selling my house. I can't thank them enough for the way they handled my sale keeping me up to date with everything, always responsive to any queries I had. Thank you to you all I am now getting settled into the place I thought I had lost but with your help, guidance, knowledge and professionalism I am now in my dream home. Definitely the go to Estate Agents in Knutsford would highly recommend to anyone.
Good afternoon Maureen, Thank you very much for you review and kinds words. It was an absolute pleasure dealing with you and sorting out your sale and purchase. All the best in the new place! Irlams
1/5
No way to recover hacked account
Facebook account recovery is a joke. Endless loops and nothing works. I have all the evidence to recover an account but can’t do anything with them. The moment I try to “secure my account “ or create a new password it just loops back or doesn’t work. The most frustrating thing is that there is not a single form or an email address where you can escalate these matters that can cause really harmful consequences for the hacked account and for all people who are “friends” with said account. Disgraceful
1/5
They need to stop locking people out of…
They need to stop locking people out of their accounts for no reason !!! I was looking at cars on fb and I got locked out !!!! This is rediculous ??? Did nothing wrong !!! I am sick of fb as they are taking into their own hands that all people are doing wrong !!!! But whay about the scammers on fb do they get thier account locked ? No!!! Innocent people do !! Maybe if I paid fb to scam like the scammers do then I wouldn’t get locked out!!! I will no longer go on fb !!! It’s not worth being treated like a criminal when I the victim !!! They like the scammmers they can go f&$!?$&themselves it’s not worth the stress !!! I don’t care how many people are on here but I won’t put up with it !! And I don’t think everyone who is locked out should put up with it ?!!!!’
1/5
Facebook won't delete my dead sisters account it's hurting me so much
I have begged for help several times to get my account sorted out , I keep getting posts in Italian even thought it's set for English. I have left posts on their Facebook page, in their help section, twitter page but still no reply but what hurts the most when my sister died over 5 years ago I tried to delete her account but it wouldn't let me. I couldn't find no where to report a death. Every time her name comes up with her photo I cry my eyes out we were super close being her carer for 25 years . It's like stabbing me in the heart when it happens but Facebook won't delete her account they are hurting me so much I am really depressed
1/5
A photograph that is copyrighted to me…
A photograph that is copyrighted to me a holiday photo has been used by another Facebook user, I have sent them all the details but they don’t understand they are a complete waste of time
1/5
Facebook is tragic company
1. They steal money from me. They told me to pay the money of the hackers to open my account and they will refund me. After one year, I was losing too much effort and money to get refunce they end up that they won't refund me. I have the documents from them.2. On my friend was charged much more money than what she invested on fv ads.3. The blocked me 3 times in one year4. They disabled my account permantly without justify itSearching to find solutions I discovered that thousands of people experiencing huge issues with Facebook. The worst think is that all of them are entreprneurs. I wish to a lawyer company to collect all the compalints and go Facebook to court. They steal money.
1/5
What a joke of a site.
Asking for email or mobile then next page asking for the other so you have to give both along with a selfie. To prove who you are. A selfie proves NOTHING unless the selfie is a given shape or note to include in the selfie. This is just a way that Facebook can try and control everyone in a scamming sense and affect everyone's mental health. The government should be looking innto all social media websites and putting out serious fines for improper conduct by these manipulative adults who are going to ruin the children of the world and therefore bring lots of destruction and lots and lots more senseless killings across school, colleges, university campuses. DISGRACEFUL
1/5
A Costly Battle Against Bots and Poor Support
Advertising on Facebook for business purposes is a waste of money. Facebook (Meta) charges per hit, but 90% of the hits are from bots, bots that visit your site for one second and then leave. Despite this, Facebook still charges for these hits.Competitors do this to eliminate competition, and Facebook (Meta) does nothing about it even though they are aware of the issue.If you want to reach Facebook (Meta) for support, forget it. It is extremely difficult to get in touch with them, and many help articles are not useful, often leading you in circles.We just want support and for something to be done about the bots.
1/5
New account created, instant ban and no way to resolve
Account verification is not fit for purpose and AI / inability to talk to a human/email to resolve this is just ridiculous.I created a personal account in order to create a business page for the company I am the operating / digital marketing director for, I created a business page and before I had done anything else my FB account was disabled and business page restricted.I had broken no terms or policies and previously only used other forms of social media. I appealed and it asked for a selfie, I supplied and it was banned forever with no recourse. How can they verify my image and name of the personal profile is genuine, if they don't have my I.D? It's ridiculous they do not provide you the ability to upload your I.D against your personal name to verify and prove the account is genuine and you're a real person. This is a case of where AI is just ban happy and gets rid of legitimate accounts and then you have no way to rectify the issue as it's all dealing with robots. If this is how Facebook works these days, I can see why they are a dying platform.
5/5
I just had the most amazing experience…
I just had the most amazing experience at [Name of the Place]! From the moment I walked in, I was greeted with warm smiles and excellent service. The ambiance is cozy and inviting, perfect for a casual hangout or a special occasion.Let's talk about the food - absolutely delicious! Each dish was a masterpiece of flavor and presentation. Whether you're a meat lover, vegetarian, or have dietary restrictions, there's something on the menu for everyone. And don't even get me started on the desserts - pure heaven!The staff here deserves a special mention. Not only are they attentive and friendly, but they also go above and beyond to ensure your dining experience is nothing short of perfect.Overall, I can't recommend [Name of the Place] enough. It's a gem in [Location], and I'll definitely be returning soon!
1/5
STOP USING FACEBOOK....
ZERO STARS. I'VE HAD 3 OR 4 ACCOUNTS HACKED, WHEN I REPORTED THIS, THEY SAY THEY'VE LOOKED INTO IT & FOUND NOTHING WRONG!!! SO I GUESS I'M FULL OF IT?? MY PICTURES, MY FRIENDS LIST, MY POSTS, BUT NOT MINE ANYMORE. POSTED A FEW THINGS TO SELL, ONE WAS A NAME BRAND BATHING SUIT, I KNOW VERY WELL IT WAS NOT REAL, I INCLUDED THIS IN THE POST, THEY BANNED IT OR WHATEVER THEY DO. SO I APPEALED IT. NEVER HEARD ANYTHING BACK. LAME. WHENEVER I TRY TO LOGIN USING A NEW DEVICE, I'VE GOTTA GO THROUGH SECURITY HOOPS!!! BUT YET SOMEONE WHO'S NOT ME TAKES OVER MY ACCOUNTS!!! SCREW FACEBOOK.
1/5
Facebook Harvey Norman Laptop Scam
Facebook Harvey Norman cheap laptops is a scam that will swindle you out of your money and nothing can be done about it because there is no contact phone number or chat support to contact Facebook Australia and make a formal complaint about Facebook Marketplace and their lack of protection for everyday Australians. Facebook and Gumtree need to be held accountable and their owners need to suffer financial penalties and be sent to prison as a deterence for all these Facebook and Gumtree Scams that swindle the Australian people. The federal government needs to take action immediately
1/5
FB account deleted, but my MP posts are still there
Presumably there are millions of people who enjoy having a FB account, but I am not one of them. A couple of weeks ago FB deleted my FB account, without explanation, and in my opinion without justification. To date FB has not responded to any of the several emails that sent to various FB email links including: appeals, support, or service. It appears that my issue is not unique and is essentially normal. Bad enough that my FM account was deleted, but even worse is that my MP listings are still there, thus punishing both me and account holders that FB apparently likes. So if a FB account holder responds to one of several of my still existing MP posts, they will never know that their response had gone into cyberspace, and neither will I, thus punishing both me (the apparent guilty party) and account holder that FB likes. 15,000 FB employees reporting to a single algorithm? Hopefully not.
1/5
They allow animal cruelty videos and…
They allow animal cruelty videos and videos of animals getting eaten or tortured. When I commented after seeing such horror they first of all took no action saying the videos don't breach guidelines and then banned for my language. Facebook is ran by ******
1/5
Facebook - Shame On You.
Hello Facebook,I regret to inform, I have had a Facebook account for over ten years, used it for business and working on television. Recently been hacked and disabled. Had to open this account to find some support and I have had no customer service since. I have now contacted my solicitor and mailed their legal department. Been over three weeks and heard nothing back. I have been treated like I’m non-existent and left in the dark. I will hopefully recover my personal account and business page soon.Kindest regards,Theodore Chana.
1/5
Most Unsecured, Dumbest Time Wasting Platform
I have never encountered a more unsecured and frustrating platform than Facebook. Despite having two-factor authentication enabled, someone still managed to hack my account. To make matters worse, Facebook removed my account without any valid reason. When I tried to appeal this decision, they rejected my appeal and permanently deleted my account.The entire process was incredibly frustrating and time-consuming. It's clear that Facebook doesn't prioritize user security or provide adequate support for account recovery. I highly advise against using this third-class app, it's a complete waste of time and not worth the risk. Stay away from Facebook if you value your security and peace of mind.For so many years their system did not even know which one is a hacker and which one is a real person trying to get back his account. I have provided my IDs and other information but no luck. I did not even use the Facebook app on my phone, because its a time wastingBut I am a digital marketer and I have so many business pages to manage in this account and run ads but now see all the pages gone.I want to give you minus feedback but there is no option here so I have to give one star but you guys didn't deserve this too.And I am sure one day this company will be wiped from the world because of their third-class services and no contact support.
1/5
No help from support
My Facebook got suspended because someone connected a Thai Instagram account to it and posted things that got my account locked, and there's no way for me to get in touch with support because it requires me to log in to the Instagram account (that isn't even mine) to submit an appeal. I've sent emails to all kinds of Facebook related adresses hoping for someone to be able to help, but to no avail. All my memories for the past 10+ years are just gone.
2/5
Poorly designed data protection measures drive (decent) users away
While well-intentioned, Facebook's recent data protection steps have resulted in a frustrating user experience that leaves much to be desired. The constant requirement for two-factor authentication (2FA) PIN entry upon every login across all devices, even when accessing from a trusted home network, is a significant inconvenience. This excessive security measure disrupts the user flow and adds unnecessary friction to the login process.Moreover, the chat's end-to-end encryption feature is poorly implemented, requiring a separate PIN that is different from the 2FA PIN. This confusing design choice led to me being locked out of my account after entering one of my generated PINs for standard access. The lack of clarity and consistency in PIN usage is a significant oversight on Facebook's part.Ultimately, Facebook Messenger offers no unique features compared to other popular chat apps like Telegram and WhatsApp. Given the frustrating user experience caused by these poorly designed data protection measures, I have decided to switch to alternative platforms that provide a seamless and user-friendly experience while still ensuring the security of my data.Facebook must streamline its data protection processes and prioritize user experience to retain its user base in the face of growing competition. Until then, I bid farewell to Facebook Messenger and embrace more user-centric chat applications.
1/5
Was banned from groups for posting a…
Was banned from groups for posting a nude photo even though I didn’t they should rename this Wokebook it’s awful you can’t even have a joke Zuckerberg is a first class CxxT
1/5
F-ck Facebook
F-ck Facebook. I have never once had a motherf-cking seemless easy login with this app. Every f-cking time I log in it takes 20 minuets to reset the password 3 times because the other 2 didnt work (also noted i use a password manger so no i didnt forget it). Then it makes me veryify with another device or some b-llshit that either im on or just doesnt work. F-ck facebook never used without 20 issues and will not be ever using again.
1/5
Shameful platform they dont respect peoples rights
Disgraceful platform.I am currently facing harassment from an old man who was preying on me and who managed to steal my photos from my smartphone. This person has created explicit and offensive photo montages using my pictures and has shared them on various social media platforms, including Facebook. Despite reporting this violation of privacy and providing evidence of the seven videos created by this individual, the platform claims that the content does not breach their privacy rules. It is deeply concerning that my photos, full legal name, and location are being exposed, along with defamatory statements made by this individual. Facebook's indifference to this matter is alarming, especially when local laws clearly state that such actions are criminal and punishable by imprisonment and fines. It appears that Facebook prioritizes protecting criminals rather than their users. Consequently, I am left with no choice but to pursue legal action against this platform for their complicity in enabling this mentally disturbed individual. What makes this situation even more distressing is the fact that I do not even have a Facebook profile. Therefore, it is utterly unacceptable that someone who is not me can freely use my photos and share my personal information without my consent, while Facebook turns a blind eye to such behavior. This is truly disgusting.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Irlams won Trusted Agent in The Trusted Agent 2026 awards. It also won Gold for Best Estate Agent Guide 2027, Lettings at EA Masters 2026, and 13 other industry awards since 2019.