Bridgfords Knutsford reviews

★★★★★ 5/5

Trustpilot

Very happy with sale via Bridgfords Swinton

Very please with the service and result of selling my mother’s house via Bridgfords Swinton. Mike was knowledgeable and efficient. His sale price estimate was 20% higher than another local firm but he managed to achieve it. He also arranged to visit mum in her care home to complete the paperwork. Happy to recommend.

R · 24 March 2025

★★★★★ 5/5

Google

We had a great experience renting a property with this branch, special shout out to Lian Butler as well who was super professional and friendly and was quick to answer any and all questions we had. Thanks again!

Saskia · 26 July 2024

★★★★★ 2/5

Trustpilot

Branch staff good, conveyancing beyond horrendous

Started the journey of selling my flat with Bridgfords well, great listing, quickly found a buyer, then Bridgfords conveyancing service took over and was incompetent at every turn. 6 months on from accepting an offer I’ve had to end the sale as my mental health couldn’t handle anymore of the misleading, lies and gaslighting from their conveyancers. Was so bad even the branch staff said they were embarrassed at how bad it was.

Andy · 16 January 2026

★★★★★ 1/5

Trustpilot

If I could put 0 I would

If I could put 0 I would. My cousin gave notice that he was giving up the flat due to family and health issues. Before he was able to remove his things (within a week) they have taken his belonging and given only some clothing back. They have stolen a family air loom watch (Rolex) , cash that was for Christmas, not given back any expensive trainers .. they have drip fed some things back since like the tvs and yet to receive the Xbox, they have photos of his stuff on their report which they haven’t given back. They are not to be trusted . They are proceeding to trade non ethically and illegally. Reports to police have been made. They prey on vulnerable people

Olivia · 10 November 2025

★★★★★ 5/5

Google

After trying to contact multiple local estate agents to find a property to rent, I finally had the pleasure of coming across Bridgfords. A week after viewing and I am now in a property that is perfect. This wouldn’t have been possible without the help of Lian. He has been great throughout the whole process and I couldn’t be happier with the service provided. 100% would recommend to anybody who is trying to find a property in the rental sector, you will not be disappointed with the level of service and care shown.

Mistie · 11 October 2024

★★★★★ 5/5

Google

We rent a property with Bridgfords Knutsford and can't be happier with the service they provide. They have been very good in handling queries and communicating with us. Zaneta as our Lettings Negotiator made the journey went smoothly until we moved in and Nathan our Property Manager is very responsive in dealing with repairing request within our property. What a great team to deal with!

Gaby · 13 June 2022

★★★★★ 5/5

Google

I would 100% recommend using Bridgfords Knutsford to let your house. I was new to renting and Lisa at Bridgfords made it so simple and easy for me to do. I spoke to a number of letting agents before signing with Bridgefords, and none of them gave me the same feeling of confidence. If you are new to being a land lord or tenant, I would recommend them because they actually care about the people, not just the money.

James · 11 October 2024

★★★★★ 5/5

Google

I have recently started letting out a property using Bridgfords and they have been fantastic from the start. Lisa Storey has been brilliant and has made the whole process a lot simpler than i thought it would be. She has a wealth of knowledge has been keen to help at every stage. I would highly recommend Lisa and the team at Bridgefords Knutsford.PositiveResponsiveness, Professionalism

Emma · 13 June 2022

★★★★★ 5/5

Google

I have recently sold my property through Bridgfords Knutsford and the service I received from Amy was nothing short of first class. As soon as I contacted her, she was eager to help and absolutely delivered on all her promises. I have already referred a number of friends to Amy and wouldn't think twice about employing their services in future. Thank you for making it so easy and painless.

Jimmy · 13 June 2021

★★★★★ 5/5

Google

I have used Bridgford's in Knutsford as my letting agent for three properties this year. Each time Lisa and the team have found great tenants and minimised the length of time the property was empty. I have been grateful for their pragmatic and honest approach, their advice and guidance proving very helpful. I would highly recommend them for lettings.PositiveResponsiveness, Quality, Professionalism, Value

Richard · 13 June 2022

★★★★★ 1/5

Trustpilot

I wrote an email to one of their sales…

I wrote an email to one of their sales colleagues about a viewing who wouldn't open the door to me. The sales colleague never responded back to my email. Plus they've not bothered to notife me about a property I was interested in but is now sold!

Rachel · 27 June 2026

★★★★★ 5/5

Google

Had the pleasure to be shown around a property that I'm now renting by Lian. He was courteous and well informed about the property and the area, even bringing up why the property had been on the market as long as it had unprompted, super job!

Alex · 11 October 2025

★★★★★ 1/5

Trustpilot

Bridgfords Gosforth

Bridgfords Gosforth - categorically the worst letting agents I have ever dealt with. They were very efficient at getting credit checks completed and the rent and deposit organised. After that though the service was appalllng. We picked up they keys a few days before we moved in and noticed a wash basin in the ensuite was smashed, and the premises was generally dirty (not mentioned on the inventory). Rang and advised - and said they could access the property to repair if necessary. It was not repaired when I moved in and I was advised this was because I needed to report through their portal. In the first week I had to report repairs - washing machine not plumbed in, broken toilet seats, kitchen cupboards so dilapidated the drawers fell out when opened, gas fire not working, thermostats missing/broken on radiators, ventilation fans not working plus the smashed basin. It took them 7 weeks to get some of the repairs done, the remainder were outstanding when I left 6 months later. I chased and chased but just got told they aren't priority repairs (repairs on white goods are supposed to be prioritised). Once I handed my notice in they were super efficient at arranging viewings to get some other poor fool to pay £850 to live in a cold badly maintained property.Although I have seen a copy of the check out report which mentioned lots of issues, all of which predated my tenancy, I have never had confirmation that the Land Lord is happy ( They brow beat me into taking a zero deposit arrangement which was very expensive so I don't have a deposit to come back) All in all swift to take your money slow to respond to issues and communications demonstrate how little they care about their tenants. I cannot recommend highly enough that you avoid this business like the plague.

Sally · 5 August 2023

★★★★★ 5/5

Trustpilot

A cheerful professional that brightens up your day...

I am the director of GLY UK Immigration Support Services Co. Ltd. which serves our HK clients in finding ideal homes here in the UK. Over the years of our operation, we learned to value true professionals in the estate agencies, who are, like Louise Coghlan of Bridgfords, very enthusiastic, responsive, and very patient to answer questions and resolve issues we encountered during the renting process. Louise is also one of the most cheerful estate agents I have ever met…so pleasant to talk to and to work with!.I am always pleased to recognize a true lettings professional who demonstrates knowledge, passion and commitment to her work. And me and my team are grateful for the support Louise has given us!Jonas FungDirectorGLY UK Immigration Support Services Ltd.

GLY · 12 July 2023

★★★★★ 5/5

Google

I’ve just moved into a rental property through Bridgfords in Knutsford and what an incredible team they have! I met Heather at the property and within a week she helped me move into my new home, updating me every step of the way. She was very organised and such a friendly lady. Thank you so much Heather & the lettings team at Bridgfords Knutsford!PositiveProfessionalism

Sally · 13 June 2021

★★★★★ 5/5

Trustpilot

The Best Professionals in Property Management & Client Relations

I met the best professionals in Bridgfords since my entry into the UK. They followed every step with us and concluded the deal professionally.Lisa McNamara was exceptional and pragmatic, Lucy Dagless was following up in ensuring we made no mistakes as we progressed through the stages. We assured them of our utmost cooperation and will ensure we keep the asset in good shape and won't let them down for trusting us.Thank you Lisa. You are an asset to Bridgfords. Please accept our kindest regards.

Edward · 12 May 2023

★★★★★ 5/5

Google

We have recently sold a property through Bridgefords Knutsford and would definitely recommend using them. They could not have done more to facilitate the sale on our behalf as we live in a different part of the country. In addition We would like to say a huge thank you to Amy who has gone above and beyond to bring the process to a successful conclusion. Thank you

John · 13 June 2020

★★★★★ 5/5

Trustpilot

You're a star Ellie

Just wanted to mention the first Class service received by Ellie in the Tynemouth office. She is more than helpful every time I speak to her. I am a Landlady and despite the extremely expensive charges Bridgefords have for every aspect of Letting, it is Ellie who is polite, extremely efficient, always pleasant and a delight to deal with. Service like this needs to be recognised ...Ellie should run the office as nothing is ever too much trouble. I was visiting recently from London and Ellie was off, sadly. Other staff were on the phone and didn't even acknowledge I was there! so rude considering the money I pay them. I am in the Property business myself, so know how people expect to be treated. Well done Ellie, you are an asset to Tynemouth!

Pamela · 28 April 2023

★★★★★ 1/5

Trustpilot

Never contact me after numerous call…

Never contact me after numerous call and direct messages. As a landlord I find this appalling. I have tried since may to contact them but to no avail. I am thinking of leaving breaking my contract and go with court action if needed.

Brian · 22 June 2026

★★★★★ 5/5

Google

Liz and her team at Bridgfords in Knutsford provided a brilliant service when selling my Mums house in Knutsford. They were proactive, communicative, helpful and professional and I would have no hesitation in recommending Bridgfords to anyone buying or selling in the Knutsford area. Thank you Liz and team for your excellent service and good humour!

Chris · 13 June 2022

★★★★★ 5/5

Trustpilot

Lee Johnson from Countrywide…

We met Lee Johnson from Countrywide without any knowledge about house buying or what is needed to make it happen. He enabled us to create our credit profile as we had never had credit before and needed this to get a mortgage. He told us everything about getting the maximum we can afford from our salaries, making sure we had the best mortgage provider/rate and also ensuring that if anything bad was to happen, the house and our earnings would be covered and the house would be paid for! Lee I cannot thank you enough for enabling me and my wife go from renting to homeowners with peace of mind. Especially during a time of mortgage uncertainty (late 2022). Fantastic work! I highly recommend Lee to anyone who is either new to buying/selling or is seeking advice on what to do! THANK YOU! You have made our journey effortless.

BuckeyZS · 23 March 2023

★★★★★ 1/5

Trustpilot

I had an appointment booked for today…

I had an appointment booked for today at 2.p.m with the view to put my house on the market so I would be in a position to make an offer on a viewing tomorrow. I received a call around 1.30 to inform me that the agent is running 30 minutes late, making the expected visit for 2.30. 3.15 came. I rang the agents to be told she's not attending. To rub salt in the wounds furthermore I was told she couldn't come to me because of traffic and she would make the visit after me late. Viewing cancelled as I had wasted my day off waiting round for nothing.

Lily · 17 July 2025

★★★★★ 5/5

Trustpilot

Outstanding Customer Service!!!!!!!!

Samantha Hyde - What a gem!!!!!!!!What an absolute treasure and the epitome of true customer service!!!!! Sam is very efficient and nothing is too hard for her even if it’s outside her job description- she will find someone who can help and I don’t know what I would have done without Sam in the last few months leading to my purchase!!!!!!!! what a credit to the business her name deserves to be in shining lights!!!! Thank you Sam for an amazing service and for ongoing support. You have gone above and beyond the call of duty, Bridgfords is very lucky to have someone of your calibre as an employee!!!!! Wow!!!!

Carol · 27 February 2023

★★★★★ 5/5

Google

Special thanks to Lewis. He provided excellent services for our mortgage. He chased every detail and handled the process smoothly. He arranged a great mortgage deal for us. He was very responsive and always kept us informed. The purchase concluded on time and all tasks happened exactly how he initially explained to us. Professional & meticulous! Well done!PositiveResponsiveness, Professionalism, Value

Bilge · 26 August 2021