Every review we hold for the Knutsford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe are currently renting for the first time with Brigfords as our letting agency. Zaneta was our negotiator and she provided outstanding service to us, she was very approachable and personable, certainly a breath of fresh air following other less pleasant experiences with other agencies and negotiators. Also Nathan our property manager is swift in handling any maintenance issues that we report, this is an area where other agencies quickly let themselves down, but not this Brigfords crew in Knutsford.
Marlowe · 13 June 2022
Agent replied · 12 June 2024
Thank you for taking the time to leave us this tremendous 5* review and your kind words. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleAn amazing team of people! They were very helpful with any questions and were always quick to respond to any queries especially Wendy :)
Tommy · 15 July 2025
Agent replied · 12 November 2025
Thank you for taking the time to leave us this great 5* review Tommy. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleThe Knutsford office has a great team, efficient, friendly and professional - it provides a great service. Will use again.
John · 11 September 2026
Agent replied · 11 October 2026
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleBeing a relatively new landlord I didn’t know what to expect but Nathan guided me through the process making it much more straightforward than I thought it would be . Thank you Nathan for your help and service.
Fraser · 27 December 2024
Agent replied · 9 December 2024
Hello Fraser, thank you for your wonderful 5* review! We're delighted to hear that Nathan was able to guide you through the process and make it straightforward. Your kind words are greatly appreciated. Best regards, Lucy, Customer Relations Team
★★★★★ 1/5
TrustpilotWell what I can say! SHOCKING SERVICE.
Well what I can say!! After 7 years we have had enough and made the decision to move after countless problems. I am now having to move away from the area I grew up in and also I have to let my pet dog go after all the problems and YES BRIDGFORDS YOU ARE TO BLAME!!!! When we moved into the property it was just about habitable, it should not of been presented in the way it was but we were desperate. Over the years we improved the property ourselves and made it a nice home and we genuinely felt at home. Problems included heating pump problems, shower problems, we were left without a gas hob for 6 weeks, had to live practically off ready meals. Roof leaks, boiler problems which take weeks or even months to resolve. The penultimate decision to move was made when we were left without heating over the Christmas period, the house ended up like an ice box to the extreme causing massive distress to us and our young children, but they just don't care, waiting days and days for quotes to be accepted. Money comes before Health and Safety with these guys and to top it off we are being harassed to arrange viewings for new tenants, absolute joke. Unlucky for them is that I know property law, probably better than them and I have the right to refuse access to them until tenancy agreement ends. No one from the agency has ever been out to inspect the property in 7 years but they are willing to show people around, for they all know the property could be trashed. Absolutely unprofessional, some staff should be nowhere near the business of real estate. I think they think that payment of rent is just for the property, its not you pay rent for a service to which you do not get! DO NOT RENT A PROPERTY FROM BRIDGFORDS. Its just a shame it has come to this but they are to BLAME FOR IT ALL!! SIMPLE. GOOD LUCK TO WHOEVER MOVES IN!!
REECE · 5 February 2026
★★★★★ 5/5
GoogleWendy and Debbie were so helpful with the process in sorting our home out! Would reccomend 100%. Thanks for everything.
Lauryn · 26 July 2025
Agent replied · 12 November 2025
Thank you for your excellent 5* review, recommendation and kind words of our dedicated team. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 1/5
TrustpilotAbsolutely shocking
Absolutely shocking , no chase ups , no progress or updates for my purchase, no follow up , consequently a £400 k purchase failing at the last minute , not qualified to sell houses correctly, , complete garbage im afraid , cost me thousands in abortive fees , totally lied to & lead down the garden path. A waste of 8 months of my life , totally in shock upset & devastated
Melanie · 8 April 2026
★★★★★ 5/5
GoogleWe have been extremely impressed with the excellent service provided by Liz and her team at Bridgfords during the selling of our property. We engaged with several Estate Agents prior to inviting Liz along to value our property and she was like a breath of fresh air with her approach and the way she engaged with us. The quality of photography and the brochure produced for our house was superb and the photographer took his time to get perfect images. Once we had decided to progress we were introduced to Amy and she was absolutely marvellous. She has been there for us every step of the way, helping smooth things along and always with a cheery disposition and eager to help. We have absolutely no reservations in recommending Bridgfords at Knutsford - they are a great team and will look after you!PositiveResponsiveness, Quality, Professionalism, Value
Lynda · 26 August 2021
Agent replied · 12 June 2024
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFantastic service! They sold our house in 8 days in a very challenging market. Great communication throughout and lovely people to deal with. Particular thanks to Leah who has always acted in our best interests and ensured a smooth sales process.
Matt · 11 October 2024
Agent replied · 12 June 2024
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotHolly & Nathanial @ Stockton Heath
I’m so grateful to Nathanial, Holly and Sam at Bridgfords Stockton Heath. They’ve helped me through two moves during one of the hardest times in my life, and their support has genuinely meant the world. They were kind, patient and completely on top of everything.
Thank you for going above and beyond for me.
RL · 4 August 2026
★★★★★ 1/5
TrustpilotAvoid
Unfortunately, i read these reviews quite late and I am in agreement with all the negative opinions about Bridgfords Withington. We tried to buy a flat, but when we told them that we have our own mortgage advisor, the communication stopped. When we tried to get updates, they would try to discourage us to continue. They went on making an offer for our maximum budget, despite only having 1 additional buyer who offered 25k less than us. Dishonesty/ lack of transparency and totally unprofessionalism, especially Richard/ Hammad. I am happy I did not use their services, and I now select properties which are not in their portfolio. Quite sure the seller has received a lower offer as well, which is a shame as the flat was superb. Avoid!
Horia · 4 June 2024
★★★★★ 5/5
GoogleWe can't recommend Liz and the team at Bridgfords in Knutsford highly enough.
Right from the outset, we received an amazing professional service which went way beyond our expectations. They got to know us and our needs very quickly and were always on hand should we have any queries.
We will definately use their services again in the future when the need arises.
Ruth · 13 June 2023
Agent replied · 12 June 2024
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSavannah was an incredible guide while I was viewing the property - always responsive and truthful when answering questions, responsive to emails, and did not put any pressure on me to feel as though I had to apply. Thanks to that, I finally managed to find a property to rent after months of trying. Can't recommend her enough.
Nadia · 11 October 2023
Agent replied · 12 June 2024
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleLian made our whole process stress free and easy he went that extra mile to help finalise and get us the house we wanted, couldn’t have made it any easier for us. Nothing was too much trouble. Thankyou
Matt · 11 October 2024
Agent replied · 25 August 2024
Thank you for taking the time to leave us this great 5* review Matt. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe had a great experience renting a property with this branch, special shout out to Lian Butler as well who was super professional and friendly and was quick to answer any and all questions we had.
Thanks again!
Saskia · 11 October 2024
Agent replied · 11 October 2026
Thanks for the excellent 5* review Saskia! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRecently went through a remortgage with Lewis which should have been straight forward but ended up being a little more complicated. Lewis was fantastic throughout the whole process and was always there at the end of the phone or email. Would 100%, without doubt, recommend Lewis to anyone looking for a mortgage advisor. Straight talking, no fussing or messing around , got the job done and for that, I'm extremely grateful. If he's still there at the time of my next remortgage, I will be asking for Lewis!
Becky · 13 June 2020
Agent replied · 12 June 2024
Thank you for your 5* review and kind words! It is great to see that you are happy with the service provided by our local team and as such, I will of course make sure your feedback is passed onward to them. Kind regards, Scott.
★★★★★ 5/5
GoogleA big applause to Bridgfords, especially for Lewis as my favourite mortgage advisor. Our adventure started for buying our first brand new house, using services of another mortgage advisory firm, which indeed seems to be a quite popular one. However, after 10 days of hassle, we asked help from Lewis to save us. He managed to get our AIP from one of the big four banks within less than two days, which the previous firm failed to get in 10 days. From the start until the exchange of contracts, he has always made us feel comfortable, filled with trust. He is a real problem solver with his kind and calm manner, having a win-win approach to the benefit of all parties. He is super communicative and highly responsive. I can’t recommend him enough. We will definitely seek for his first class service in the future. Thank you Lewis! Thank you Bridgfords!
BD · 13 June 2020
Agent replied · 12 June 2024
Thank you for taking the time to leave us such a positive 5* review! I will of course make sure your Kind words are passed onward to our local team and Lewis. Best wishes, Scott
★★★★★ 5/5
GoogleWe have recently remortgaged through Lewis and received a fantastic service. He was very professional, efficient, extremely personable and always at the end of the phone if we needed to speak to him (or would ring straight back if he wasn't available). Lewis managed to get us back with a High Street lender (eternally grateful, thanks Lewis) and it was all completely painless. I would have no hesitation in recommending Lewis to anyone and when our fixed rate is up, we will definitely be back (so make sure you don't go anywhere Lewis!), thanks again D&D.
Debbie · 13 June 2020
Agent replied · 12 June 2024
Thank you Debbie for taking the time to leave us this great 5* review! It's great to see that the professional and friendly approach taken by the Bridgfords branch made this a excellent experience for you. Thank you for the recommendation. Kind regards, Lucy.
★★★★★ 5/5
GoogleRecently dealt with Lewis for my mortgage as he came highly recommended from a work colleague - I have to say he certainly did not disappoint, he totally simplified what I expected to be a really complex transaction and made sure I understood at all points as well as keeping me updated on the progress throughout. Super efficient service and I will most definitely be recommending him myself now also! Thanks again and see you in 2 years when my remortgage is due. Malcom
Malc · 13 June 2020
Agent replied · 12 June 2024
Thank you for your superb 5* review of the great service you received from the local team and it is a pleasure to read that you would thoroughly recommend the team. Kind regards, Donna.
★★★★★ 5/5
GoogleWendy has been so helpful in making our move smooth and easy! Thank you
Sophie · 15 July 2025
Agent replied · 12 November 2025
We are thrilled to have been a part of your smooth and easy move! Our team takes great pride in providing exceptional service to our customers. Thank you for choosing us and for taking the time to leave this wonderful review. We appreciate your support! Kind regards, Lucy Mawer, Customer Feedback and Support Team
★★★★★ 5/5
TrustpilotWe are letting
We are letting - our Main contacts have been Through Megan M . She has proven knowledgeable around the new legislation. Flexible in her dealings with us . Most importantly easy to communicate with and responsive.
Grace her colleague appeared friendly and focused and a team player. It’s early in the process but we are impressed
David · 13 June 2026
★★★★★ 5/5
GoogleLian has been an
outstanding member of the Bridgefords team. His commitment and strong work ethic have made my renting experience smooth and stress-free. I highly recommend him for his dedication and excellent customer service.
Talya · 11 October 2024
Agent replied · 25 August 2024
Thank you for your glowing 5* review and recommendation Talya. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThis is the first time I have purchased a house, and all I can say is that I have had a fantastic experience with Bridgfords in Knutsford. Amy was my point of contact throughout and she was brilliant from the start to the finish. She was in constant communication and sorted out any issues that arose. I could not recommend both Bridgfords and Amy more highly. Thank you for a smooth transaction.PositiveResponsiveness, Quality, Professionalism
Naveen · 13 June 2021
Agent replied · 12 June 2024
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards Lucy, Customer Relations
★★★★★ 5/5
TrustpilotVery happy with sale via Bridgfords Swinton
Very please with the service and result of selling my mother’s house via Bridgfords Swinton. Mike was knowledgeable and efficient. His sale price estimate was 20% higher than another local firm but he managed to achieve it. He also arranged to visit mum in her care home to complete the paperwork. Happy to recommend.
R · 24 March 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.