Trusted Agent profile · Knightbridge

Benham and Reeves Knightsbridge reviews in Knightbridge

4.5

★★★★★ Excellent

481 reviews across 2 platforms

285 Brompton Road, Knightbridge, SW3 2DY

Part of Benham and Reeves, see every office.

Benham and Reeves's office in Knightbridge, at 285 Brompton Road, is rated 4.5 out of 5 across 481 reviews on two platforms, including 79 Google reviews rated 4.8.

Google logo

4.8 / 5

79

Reviews on Google

This office

Trustpilot logo

402

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Knightbridge office, from every platform, shown as written. First names only.

5/5

Trustpilot

Dinesh has done a great job helping me…

Dinesh has done a great job helping me with purchasing by chasing the solicitors on both sides!

Yanting · 21 September 2023

Agent replied · 23 February 2024

Hi Yanting, thanks very much for sharing a five star rating here. We are very pleased to hear your property purchase was handled well by Dinesh.- Emily, B&R

5/5

Google

Excellent service. Would highly recommend.

Michael · 3 June 2024

Agent replied · 23 February 2024

Thank you Michael, we appreciate your praise and are very pleased to hear you've had such a positive experience working with our lettings team. Good judgement has come with experience and its great to hear you recommend us! kind regards, Emily Taylor, B&R

5/5

Trustpilot

I am very satisfied with Kyle and…

I am very satisfied with Kyle and Veronica's help during my renting. The service is very good, thank you!

Xinran · 21 July 2023

Agent replied · 23 February 2024

Hi Xinran, thanks very much for sharing a five star rating here, we're pleased to hear you are happy with the lettings and management service.- Emily, B&R

5/5

Trustpilot

Slick experience renting a property…

Slick experience renting a property through Abbie. She was kind helpful and pleasant to deal with. I would highly recommend.

Toby · 23 June 2023

Agent replied · 23 February 2024

Thank you Toby. Abbie and the Hampstead team are very pleased to hear this and we appreciate you sharing a five star rating here with the Trustpilot community.- Emily, B&R

1/5

Trustpilot

Benham & Reeves hidden fees

My home was managed by Benham & Reeves for 6 years. Little to no service, always changing contacts and a ton of hidden charges. Definitely the worst Lettings agent I’ve ever been with. Highly recommend NOT to go with them.

Assous · 28 August 2020

Agent replied · 23 February 2024

Hi Jeremy, thank you for telling us about your experience but we dont manage the property you rented so have no control over the maintenance aspect. I believe we assisted you with a tenant update earlier this year and everything went smoothly so I'm sorry to hear of your disapointment here. If you would like to get in touch for further dialogue, kindly email me, Emily Taylor at info@benhams.com

5/5

Google

Satisfied - Lisa-Jane Stratton

Anthony · 3 June 2024

Agent replied · 23 February 2024

Thank you Anthony for sharing your five star rating here for our Knightsbridge estate agente, Lisa Jane appreciates this. - Ruth, B&R

5/5

Trustpilot

Customer experience

Property manager Claire DeVantier is a very considerate, hardworking, and responsible person whom I greatly admire.

Consumer · 14 September 2023

Agent replied · 23 February 2024

Thanks very much for your kind words which Claire and our property management team are very pleased to see here. We're glad everything is working out as expected, this is great feedback.- Emily, B&R

5/5

Trustpilot

Excellent service

Excellent service. Tan Pham and Jeffrey Boateng have always give us very prompt response when we had any questions and our property hunting and shifting was very smooth.Would definitely recommend them!!

Sonal · 31 March 2022

Agent replied · 23 February 2024

Thank you Sonat, we really appreciate your five star rating and lovely feedback about our Canary Wharf lettings team. Jeff and Tan are very pleased to hear you've had a good service experience with us.- Emily, B&R

5/5

Trustpilot

Great service

Great service. Always very quick to deal with any issues.

Maivand · 25 January 2024

Agent replied · 23 February 2024

Hi Maivand, we're pleased to see your five star rating here and glad to hear you're happy with the service. Thanks for your custom.- Emily, B&R

5/5

Trustpilot

Wonderful experience

Wonderful experience!

Bryant · 25 June 2024

Agent replied · 24 August 2024

Hi, many thanks for leaving a five star rating here. We are very pleased to hear you've had a wonderful experience with the services we've provided. Thank you!- Ruth, B&R

5/5

Trustpilot

A great service and never have any…

A great service and never have any problems.

Richard · 19 January 2024

Agent replied · 23 February 2024

Thank you Richard, it's great to hear you're happy with the service and never have any problems. This is music to our ears! We appreciate your custom.- Emily, B&R

5/5

Trustpilot

Wesley Ramsay has done a good job

Wesley Ramsay has done a good job. Many thanks for the wonderful service!

Sally · 22 September 2023

Agent replied · 23 February 2024

Thank you Sally, we appreciate you sharing a five star rating here for the service provided by Wesley at our Hammersmith lettings branch. - Emily, B&R

5/5

Trustpilot

Smooth process

Jomar has helped me throught it all since the day I arrived. He is a smart, helpful and efficient lad! Thanks alot Jomar

Omar · 18 November 2022

Agent replied · 23 February 2024

Thanks very much Omar, it's lovely to hear you've had such a good service experience from Jomar at our Canary Wharf branch. We're particularly glad to hear you found him helpful. Thank you for sharing a five star rating too. It's really apprecaited.- Emily, B&R

5/5

Trustpilot

I am very pleased with the professional…

I am very pleased with the professional service provided by Abbas Efir. He handled all my queries promptly and followed through well. He has been most responsive and helpful and represents B&R well. Thumbs up, Abbas!

Annie · 6 October 2020

Agent replied · 23 February 2024

Thanks Annie for the five star rating and for taking the time to review our property management service. Its great to hear you are getting a prompt and efficient service. Kind regards, Emily Taylor, B&R

5/5

Trustpilot

Professional team

Rent a studio in Limehouse. Jeffrey, Maria and Francesca are all very helpful to help me settle in. Thanks.

Kin · 15 March 2023

Agent replied · 23 February 2024

Thanks for your five star rating Kin Yu, our lettings team were glad to hear you've had a good experience renting with us.- Emily, B&R

5/5

Google

For the attention of landlords and tenants. LJ and her team are truly marvellous and they go over and above the call of duty!

Petar · 22 August 2022

Agent replied · 21 June 2024

Thank you Petar, it's really kind of you to give LJ and our Knightsbridge lettings team this wonderful service feedback, we really value your custom and were delighted to assist you. - Emily, B&R

5/5

Trustpilot

Great experience with Krystal and…

Great experience with Krystal and Maria. Prompt and helpful responses throughout the letting process

Rosie · 7 July 2023

Agent replied · 23 February 2024

Hi Rosie, thank you for sharing a five star review here which Krystal and Maria are very pleased to see. We're glad you found the service great and we wish you well in your new home.- Emily, B&R

1/5

Google

Used this letting agency for 1 year. They made multiple errors including charging the landlord for services which were never provided or were actually services at a different property. …

Terry · 22 August 2021

Agent replied · 23 February 2024

Hi TC, we haven't had any boiler installations at any of our Knightsbridge branch properties lately so please can you mail to me your property address and contact details and I will investigate this further for you. Perhaps your property … More

5/5

Trustpilot

We have been using Benham and reeves…

We have been using Benham and reeves for our properties for several years now. They have been very helpful and responsive. I would highly recommend them.

Christine · 31 March 2022

Agent replied · 23 February 2024

Thanks Christine, we're really pleased to know you find us helpful and responsive. We really value your custom and five star rating shared here.- Emily, B&R

5/5

Trustpilot

Very good service

Very good serviceFrom Simon Sobeh

Lau · 22 January 2024

Agent replied · 23 February 2024

Hi Lau, thanks very much for sharing your five star rating for service you've received from Simon in our Wapping lettings team. We value your custom.- Emily, B&R

5/5

Trustpilot

Professional and friendly staff

Professional and friendly staffVery good communication

Mr · 20 December 2023

Agent replied · 23 February 2024

Hi Mr Haboubi, we're pleased to hear you've found our staff professional and friendly, these are important attributes we value too. Thank you for your custom.- Emily, B&R

5/5

Trustpilot

It was a great easy experience

It was a great easy experience, they helped me with almost everything, and they also gave me a quick answer for all of my questions.

Turki · 30 March 2022

Agent replied · 23 February 2024

Thank you Turki, our Nine Elms team are very appreciative of your five star service rating. We're pleased to hear you had such an easy experience with us.- Emily, B&R

5/5

Trustpilot

Excellent Always BR by Mr. Barrak & Mr. Ahmad, on behalf-Amutha

The service as lending manager and the other related services are really very supportive and continuous.Thanks

AMUTHA · 20 February 2023

Agent replied · 23 February 2024

Thank you very much for your kind feedback which has been passed on to our Nine Elms lettings & management team, they will be very pleased to see this service appreciation.- Emily, B&R

5/5

Trustpilot

Great work

Great work from Shanghai office, always help at the right time.

Yi · 14 July 2023

Agent replied · 23 February 2024

Thank you Yi, we are are very pleased to hear you are happy with the service and receiving timely help when you need it. - David M, B&R

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Benham and Reeves's Google reviewsLeave Benham and Reeves a review

Questions about Benham and Reeves Knightsbridge

How many reviews does Benham and Reeves Knightsbridge have?

Benham and Reeves's Knightbridge office has 481 reviews across two platforms: 79 on Google, 402 on Trustpilot (across the whole business).

What is Benham and Reeves Knightsbridge's rating?

Benham and Reeves Knightsbridge is rated 4.5 out of 5 across all 481 reviews, and 4.8 out of 5 on Google from 79 reviews.

Where is Benham and Reeves's Knightbridge office?

Benham and Reeves Knightsbridge, 285 Brompton Road, Knightbridge, SW3 2DY.

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