Every review we hold for the Kirklees office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJenny was so helpful the whole way through, she was quick at replying and provided regular updates, we managed to complete within 10 weeks of offers getting accepted! Really professional and amazing service!
Molly · 3 October 2024
Agent replied · 24 October 2024
Thanks Molly for posting this lovely review and I know Jenny was as happy as you to get the sale through quickly and glad she was on hand to help smooth the process. Enjoy your new home.
★★★★★ 5/5
GoogleWe initially asked James for advice on the housing market. His knowledge and understanding of the local market was invaluable and the reason we decided to sell our house. With guidance from James we sold our house within 24 hours. His staff, especially Lisa, were extremely professional and responsive to our requirements and helped us through the whole sale process making the move much less stressful. I highly recommend them.PositiveResponsiveness, Professionalism
Tim · 26 August 2021
Agent replied
Really appreciate you posting this Tim and glad you were happy with our service.
★★★★★ 1/5
GoogleI'd give them zero stars if I could.
Please avoid these cowboys.
I've recently vacated a property that they manage and I've received nothing but threatening emails from Kate, Alex and Gail saying they are going to apply for a CCJ against me, yes I admit that I was owning some rent when vacating however offered them a repayment plan as they stated they were unable to take this from the deposit however I have now had then claim this from the deposit, and they seem to think I'll still be paying the £40 a month offered, not a chance your not getting double from me.
The property I vacated was deemed as not fit for human inhabitation due to the dangerous loft and the roof needing a major repairs.
I will be taking legal advise and will fight them the whole way as they have new tenants in the property now
EDIT in response to the reply from yourselves, notice wasn't given for rent arrears, the rent owed is for the last month and I have emails to prove this and also the threat of a CCJ.
The property has been re let as I've been informed by a number of neighbours and for for you saying it needed cleaning, the property was left in the state it was given, I admit I forgot a chair in the small room but that doesn't warrant you trying to claim over £2000 from myself, I will be speaking to my solicitor
Nicholas · 3 October 2024
Agent replied · 24 October 2024
We’re really sorry to receive this Nicholas as it is obviously not our aim to upset people. This should really have been posted on the Rentals page but we will look into your complaint and come back to you. However when rent arrears are due we have to protect our client who is owed the monies otherwise they can fall into arrears with their lender.
Nicolas, we have now looked into this and we will contact you direct to try and resolve the matter. We do however dispute your review as we have not threatened you with a CCJ, the house has not been re-let as it needs cleaning, the rent is owed to the landlord and he gave notice because of this.
★★★★★ 5/5
GoogleRobert Watts were amazing throughout! From my first meeting with James the whole team were professional and efficient every step of the process. Amy and Jenny were so helpful, friendly and knowledgeable they made selling my house painless.
Ben · 27 May 2024
Agent replied · 25 August 2024
What a super review thank you Ben. We’re delighted Amy and Jenny were there to help make the selling process easier. Thank you for using us.
★★★★★ 5/5
GoogleFantastic Service! We have just sold our house with the Cleckheaton Branch and the team at Robert Watts made the whole process easy & hasslefree. James gave us clear, honest advice when valuing our house and we appreciated his and Jenny's guidance throughout the sale. Jenny kept us updated and was great with any questions we had.
We can't recommend them enough!
Tom · 30 July 2022
Agent replied · 30 July 2023
We really appreciate you taking time to post this great and comprehensive review Tom and glad our service could help you sell.
★★★★★ 5/5
GoogleWe recently bought our first home and I was very impressed with the service from Robert Watts. They were always willing to help and were available when needed, we had trouble getting updates from our solicitors but Nicky was fantastic and went above and beyond to put us at ease and keep us in the loop. I would definitely recommend Robert Watts.
Maisie · 30 July 2022
Agent replied · 30 July 2023
Thank you Maisie, we so pleased Nicky and the team could help you on your first house purchase as it can be stressful at times. Good luck in your new home.
★★★★★ 5/5
GoogleOutstanding service and systems in place! As a landlord, having the support of Kate and Robert Watts Lettings really makes a difference to running our property business. I have used many other agents and NONE have been as knowledgeable or structured as the Watts team. Highly recommended! Dan Dalton - ALTO Homes
Dan · 26 August 2025
Agent replied
Thanks Dan - much appreciated your review for our rental team
★★★★★ 5/5
GoogleJust completed a recent house sale with Robert Watts, we were kept updated every step of the way by Rachel she dealt with everything quickly & efficiently.
Thank-you for everything.
Dean · 13 March 2026
Agent replied · 13 April 2026
Thank you Dean we really appreciate you posting this and were delighted the communication from Rachel was so efficient. Thank you for using us and good luck with your future plans.
★★★★★ 5/5
GoogleA big thank you to Jenny and the staff at Robert Watts Cleckheaton.We received a first class professional service from the initial valuation through to completion.We found the property tracker to be an excellent tool,simply log on to check the progress of your sale at any time.
We have no hesitation in recommending this company to anyone requiring the services of a local Estate Agent.PositiveResponsiveness, Quality, Professionalism, Value
Michael · 26 August 2021
Agent replied
We really appreciate you posting this super review Michael and glad we could help get you moved.
★★★★★ 5/5
GoogleTop class service!
All members at Robert Watts Estate Agents were amazing in sorting out the purchase of my first home. It couldn't have gone any smoother. A special mention to Lisa Hewitt who dealt with nearly everything to the highest quality.
The communication throughout was top class and the overall service was definitely worth 5 stars!
Would very much recommend! Thank you so much.PositiveResponsiveness, Quality, Professionalism
Rishi · 26 August 2021
Agent replied
Thanks Rishi we really appreciate you posting this review and glad Lisa and the team could get you into your new home - enjoy
★★★★★ 5/5
GoogleWe dealt with James initially and then Amy at Robert Watts to sell our property. They were both great to work with and communication was excellent to make sure that everything went smoothly. I would definitely recommend Robert Watts for property sales.
Andrew · 24 January 2024
Agent replied · 25 March 2024
Thank you so much Andrew for posting this and we’re really pleased James and Amy were so helpful in selling your house.
★★★★★ 5/5
GoogleReally great experience dealing with Jenny and her colleagues. Communication was clear and straightforward, and they responded to all our questions, concerns etc. Would recommend.
Chris · 7 April 2026
Agent replied · 13 April 2026
Thanks Chris we’re so pleased Jenny and the team made things easy and keep you in the loop. Good luck with your future plans.
★★★★★ 5/5
GoogleI used Robert Watts to sell my house and they provided a great service. Robert Watts marketing was excellent, were able to find a buyer and we agreed on a price. The service continued through the sale process and I was kept informed at all stages.
I was very impressed by the whole process and big thanks to Jenny for all her help.PositiveResponsiveness, Quality, Professionalism
Adrian · 26 August 2021
Agent replied
Great feedback Adrian, thanks for the full and comprehensive review
★★★★★ 5/5
GoogleRobert watts were amazing with selling my property. The house was on the market in a timely manner and had 13 viewings in less than a week before the house was sold.
They couldn’t have been more helpful and prompt with any contact that was made and I couldn’t have asked for better. We used Robert watts as we wanted to put money in a small business pocket rather than a large corporate organisation and so glad that we did.
Rebecca · 26 June 2024
Agent replied · 25 August 2024
We really appreciate you posting this super review Rebecca. We are delighted we could help the process be a smooth as possible and grateful that you support local businesses as this means a lot to us. Good luck with your future plans.
★★★★★ 5/5
GoogleWe dealt with Amy at Robert Watts regarding our purchase of her clients property. She was lovely to deal with and worked hard to make sure that everything went smoothly. I would definitely recommend Robert Watts and Amy if you are selling your house.
Justine · 28 September 2023
Agent replied · 29 October 2023
Thank you Justine we’ll pass on your lovely comments to Amy and we’re so pleased you were happy with her service. Good luck in your new home.
★★★★★ 5/5
GoogleWe used Robert Watts Cleckheaton for the sale of our home and the team were brilliant. They made the process really easy and straight forward and were really supportive throughout the whole process. Lisa was our contact and was fantastic, she went above and beyond and was really cheerful every time we called her. I couldn't recommend the team enough.PositiveResponsiveness, Quality, Professionalism, Value
Chris · 26 August 2021
Agent replied · 30 July 2023
Thanks Chris we’re really pleased you were happy with our service and we’ll let Lisa know her efforts were appreciated
★★★★★ 5/5
GoogleWe recently sold our property with Robert Watts. I cannot undervalue the service we received, from initial valuation (thank you James), throughout the process, to completion. Jenny was invaluable in following up any necessary details, being both professional and reliable. She made a stressful time as painless as possible. I would not hesitate to use their services again - thank you so much!PositiveProfessionalism
Cat · 26 August 2021
Agent replied
Thank you Cat we really appreciate you posting this great review and we are really pleased we could help you throughout the process.
★★★★★ 5/5
GoogleIf you're selling a property Jenny and the team are a real asset and will go the extra mile for the vendor. If you are buying a property marketed by Robert Watts they will also aim to help you through the process. I was unfortunate enough to have a poor solicitor and Jenny's advice about dealing with them was invaluable.PositiveResponsiveness, Professionalism
J · 26 August 2021
Agent replied
Thanks JC and we’ll pass your comments onto Jenny. It’s tough getting sales through at the moment so we’re glad we could help.
★★★★★ 5/5
GoogleWe used Robert Watts for the sale of our house. They was very efficient from start to finish. Lisa was our sales negotiator and always went above and beyond . This made the sale side of our move practically stress free as Lisa was always updating us on progress. Would definitely recommend Robert Watts if you are thinking of selling.PositiveQuality, Professionalism
Melanie · 26 August 2021
Agent replied
Thanks Melanie we really appreciate your great feedback and glad Lisa was there throughout the whole process
★★★★★ 5/5
GoogleWe purchased a property through Stephen, who was very friendly and responsive. He was very pleasant and helpful with the daily questions.
When finally meeting he was really interested in the property and the works we were undertaking, it was a positive personal experience 👍🏼 …
Nateshe · 3 August 2025
Agent replied · 2 September 2025
Thank you Nateshe it is great to get feedback from buyers as well as sellers and we're delighted Stephen took time to help including an active interest in your future plans. Good luck in your lovely new home.
★★★★★ 5/5
GoogleWe used Robert Watts Cleckheaton for the sale of our home and the team were brilliant. They made the process really easy and straight forward and were really supportive throughout the whole process. Lisa was our contact and was fantastic, she went above and beyond and was really cheerful every time we called her. I couldn't recommend the team enough.
Chris · 30 June 2021
Agent replied
Thanks Chris we’re really pleased you were happy with our service and we’ll let Lisa know her efforts were appreciated
★★★★★ 5/5
GoogleAlthough Robert watts were not our estate agent in the chain, they were the estate agent of the vendors we were buying from.
We were in a large chain and having a number of issues with the lower end of the chain. Jenny was really good in helping things move along and was very supportive with the process.PositiveResponsiveness, Professionalism
Katie · 26 August 2021
Agent replied
Thanks Katie we really appreciate you taking the time to post this, especially as you were not actually our client. Glad we could help our buyers aswell and we’ll let Jenny know. All the best in your new home.
★★★★★ 5/5
GoogleRobert Watts were fantastic from start to finish. I was selling this house for my mother in law due to her husband being terminally ill. All the staff were brilliant; every email was answered more or less immediately, viewings were coordinated with ease and always confirmed by email, and we even had to take the house off the market for a while due to medical issues but nothing was a problem for them. I cannot fault Robert Watts and all their management and staff, absolutely superb service.
Ned · 10 March 2024
Agent replied · 25 March 2024
Thanks Ned what a really super review on all aspects of our service. It was a difficult time for your family and we’re so glad we could make it easier for your mother-in-law. Good luck with all your future plans.
★★★★★ 5/5
Googleexcellent service from first contact through to exchange of contracts, always responsive and super helpful.
Highly recommend
Kevin · 10 April 2026
Agent replied · 13 April 2026
Thank you Kevin that’s a lovely review. We’re know it was a stressful sale at times but we got there in the end. Thanks for using us and good luck with your future plans.
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