Every review we hold for the Kirklees office, from every platform, shown as written. First names only.
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5/5
TrustpilotGreat customer service!
Great customer service! My chain was very slow due to having to wait for tenants to vacate my property, but Fleur kept in touch with me even when we were just waiting. And when everything finally started happening she was an invaluable point of call to get the other sides actually moving (they were definitely not as proactive). She always came back to me with updates and helped navigate any problems. She always put me at ease. The welcome gift with tea/coffee/biscuits etc was a really nice touch. Thanks you so much saddleworth branch.
Anna Β· 20 October 2024
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5/5
TrustpilotCatherine was amazing
Catherine helped support us throughout the whole journey of selling and buying our homes. She was a huge part of making the process run as smoothly as she could do with a few obstacles along the way, however Catherine handled everything so professionally. I would like to express my gratitude to Catherine for everything.
Jessica Β· 25 September 2026
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5/5
TrustpilotGreat customer service
Amanda and Lucy were extremely helpful in moving in process. Lucy was easy to contact and made the application seamless. Amanda was very helpful in getting our move in sorted and a pleasure to have in the process of getting everything sorted in our new home! Would highly recommend for those looking to rent/buy a property!
Corey Β· 6 June 2024
Agent replied Β· 22 October 2024
Thanks for your 5 star review for Amanda & Lucy and all the best in your new home.Gareth HuntHead Of Lettings
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5/5
TrustpilotExcellent service!
Geraldine and Veda were excellent and helped no end in ensuring my entire chain got over the line. Thanks very much!
Richard Β· 15 June 2026
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5/5
GoogleThe whole process was made exceptionally easy by this really friendly team. From the moment of the valuation visit I knew they were right for the job. Everything was explained clearly and I had real confidence which put my mind at ease given it was the sale of my mums house after she was moved into a care home.
Emails were always answered quickly, usually within a matter of minutes, which was great given I live over 90 miles away from the property being sold.
Could not recommend Martin Thornton and the team highly enough and would definitely use them again if I was selling a property in the Huddersfield area.
Rob Β· 16 October 2024
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5/5
TrustpilotExcellent Service from Catherine Salisbury
Had a fantastic experience working with Catherine Salisbury! She made the whole purchase process so much smoother, kept things moving, and was always quick to respond. Super friendly, knowledgeable, and a pleasure to work with. Highly recommend!
Cha Β· 15 June 2026
Agent replied Β· 23 June 2026
We're so glad to hear your purchase process was smooth and efficient. We appreciate your kind words about Catherine's friendliness and knowledge!
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5/5
TrustpilotAda was very helpful.. highly recommendπ
Ada was very helpful highly recommendπ
Steven Β· 23 September 2026
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5/5
TrustpilotI cannot thank Gemma Horn and Joshβ¦
I cannot thank Gemma Horn and Josh Sidding enough for going above and beyond to get me a flat sorted out so quickly. Gemma, especially, has been amazing at getting all the paperwork sorted out for me, helping and guiding me with all I have needed to do during the process. Thank you seems inadequate.
Ann Β· 18 June 2024
Agent replied Β· 22 October 2024
Thank you for your lovely review Ann, much appreciated. I'm really pleased we could get you sorted so quickly.Many Thanks, Gemma (Applications Team Leader)
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5/5
GoogleElisha was great, she kept us up to date and really tried to move the sale forward when there were a few sticking points, I would definitely recommend her.
Emma Β· 11 April 2026
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5/5
TrustpilotAs first time buyers we were new toβ¦
As first time buyers we were new to EVERYTHING. Catherine was amazing for us throughout the whole process, I must of harassed her more than the usual buyers and she never once came across anything less than professional. Even after collecting the keys and the sale was complete she still was in hand to help me with some problems. Cannot thank her enough for helping us!
Jazz Β· 19 October 2023
Agent replied Β· 22 October 2024
Ah thank you so much! Massively appreciate the lovely words, we wish you all the best! From Ryder and Dutton. Heywood.
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5/5
TrustpilotMade Selling Easy
Great assistance and support from Elizabeth and Bryony, made the whole selling experience straightforward, took prompt action, kept things moving, gave regular updates on progress, honest and friendly communication. Would recommend.
Satisfied Β· 17 July 2026
Agent replied Β· 11 October 2026
We're so glad to hear your selling experience was straightforward and that you received regular updates. We appreciate your kind words about the prompt action and friendly communication!
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5/5
TrustpilotI had a very positive experience withβ¦
I had a very positive experience with my recent viewing. The property was lovely, and the viewing was well organised. The staff were friendly, professional, and welcoming, and they provided all the information I needed. Overall, it was a great experience, and I really appreciate the excellent service. Thank you!
Patrick Β· 9 October 2026
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5/5
GoogleWe used Martin Thornton to sell our house a few months ago and cannot thank them enough for making it a seamless process. Each and every staff member we dealt with was friendly, approachable and knowledgeable, from the initial valuation right through to completion. When researching estate agents, I'd heard people complain about some companies being difficult to contact, but this was absolutely not the case with Martin Thornton, they always answered the phone and if our negotiator was not available they would always call back promptly. Special mention goes to Bailie, who was our allocated negotiator and was excellent throughout, and managed to sell the house for asking price within 8 days of it going on the market. Moving house is unbelievably stressful, but Martin Thornton (and Bailie in particular) made this as easy as possible. I wouldn't hesitate to use them again.
Dave Β· 11 March 2026
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5/5
TrustpilotBrilliant conveyancing service e would like to thank all the staff atβ¦
We would like to thank all the staff at the Heywood branch for all their help and support during the selling process.In particular Catherine for being so understanding and her guidance.I would Highly recommend their service to anyone wishing to sell a property very professional and empathetic
Mrs Β· 4 October 2024
Agent replied Β· 22 October 2024
Thank you for your kind words. We are so pleased to hear that you found the team at the Heywood branch to be professional and empathetic. We strive to provide our clients with the best possible service and we are delighted that you had a positive experience.
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5/5
TrustpilotPositive experience
After a poor experience with another local estate agent, I received a significant number of viewings and a positive offer in a short period of time. Although there were delays due to third parties, special thanks to Nancy for keeping me informed and helping to push for a quick conclusion to my sale and purchase.
Graham Β· 7 May 2024
Agent replied Β· 22 October 2024
Thank you for leaving us a review. Really pleased to hear you had a good experience with us!
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5/5
TrustpilotGreat team
The team is great and they did assist us promptly for evereything during the purchase process. Also, we did choose to have all the other services they offer from their partners, like the solicitor and conveyancer (Niki has been great!) and we had a very fast purchase. Thank you to Julie that showed us the house and Catherine for assisting us. I do really recommend this team.
Elena Β· 1 August 2023
Agent replied Β· 22 October 2024
Thank you for the wonderful review, we really appreciate you taking the time. All the very best for the future, from all at Ryder and Dutton
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5/5
GoogleMartin Thornton and especially Zoe did a great job during the process of selling my property. Thank you
David Β· 11 June 2026
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5/5
TrustpilotI will greatly thank you Jenny for yourβ¦
I will greatly thank you Jenny for your support and understanding, most of all,kindness that you have towards my experience throughout the period of mortgage you were so supportive, may God richly bless you and I hope to do more business with you again . Thank you so much for everything .
Darlington Β· 10 June 2024
Agent replied Β· 22 October 2024
Thank you so much for this review, Darlington. It was a pleasure helping you get your new home. Best wishes!- Jenny & the Chadderton team
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5/5
GoogleWhile our purchase was complicated and long, Ava was brilliant all along. She kept us updated on progress and responded to our many queries π β¦
Beatrice Β· 11 April 2026
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5/5
TrustpilotFrom the moment Catherine took over ourβ¦
From the moment Catherine took over our booking she was amazing. She was so helpful and knowledgable, I didnβt have to chase as she constantly kept me updated even if it was to say sheβs still waiting to hear back. It felt like she prioritised us as buyers as well as the seller, even after the sale she was so responsive I would definitely recommend.
Sarah Β· 16 June 2026
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5/5
TrustpilotMichaela Hewson dealt with our houseβ¦
Michaela Hewson dealt with our house purchase. She was supportive from the initial conversation to view the property right up until completion took place. Thank you
Sarah Β· 2 August 2026
Agent replied Β· 11 October 2026
We're so happy to hear about your positive house purchase experience and appreciate you sharing your kind words.
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5/5
TrustpilotEfficient and Friendly service
Samantha and Neil were great during the tenancy application process. The communication from them was good, which put me at ease, and they were happy to answer any questions or concerns I had. Overall this made the tenancy application process very smooth and efficient.
Ben Β· 11 October 2024
Agent replied Β· 22 October 2024
Thank you for your 5 Star Review. Its great to hear that both Samantha and Neil were able to make the process smooth and provide such good service to you throughout.Many ThanksGemma HornApplications Team Leader
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5/5
GoogleI have recently used Martin Thornton estate agents to market and sell my late mothers property. I cannot recommend them highly enough, from the suggested selling method given by Martin, through to the service provided by Zoe and the other members of the team throughout the sale process.
Matt Β· 4 October 2026
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5/5
TrustpilotMilly Newall has supported me onβ¦
Milly Newall has supported me on purchasing a property. She was efficient and always kept me in the loop through the process.
Lousie Β· 25 August 2026
Agent replied Β· 11 October 2026
We are so pleased to hear about your positive experience with us. We appreciate you sharing your kind words.
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