Trusted Agent profile · Kirklees
★★★★★
1,485 reviews across 2 platforms
Unit 5 The Mall, Huddersfield, HD3 3XA, Kirklees, HD3 3XA
Martin Thornton Estate Agents's office in Kirklees, at Unit 5 The Mall, is rated 4.7 out of 5 across 1,485 reviews on two platforms, including 251 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. Martin Thornton Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Kirklees.
Every review we hold for the Kirklees office, from every platform, shown as written. First names only.
5/5
TrustpilotClaudette was amazing from start to…
Claudette was amazing from start to finish. It wasn’t the easiest of sales but she went above and beyond after the sale to help the buyers and ourselves get everything completed and kept us reassured and up to date. All the office staff were really helpful as also dealt with Lisa who knew everything about the sale and where we were up to can’t thank everyone enough.
5/5
TrustpilotFinding a property to let.
From first enquiring about a property to let to the final hand over of keys I experienced nothing but professional courteous service from Josh at the initial viewing, and Alex and Freya from the Lettings team. They made the whole process stress free and it was a pleasure to deal with them. My queries were answered promptly and I was kept informed of progress at all times.
Thank you for your kind words. We are thrilled to hear that you had such a positive experience with our team. We strive to provide excellent customer service and we are delighted that our team members were able to make your experience stress-free. We appreciate your feedback and will share it with Josh, Alex, and Freya.Gareth HuntHead Of Lettings
5/5
TrustpilotFantastic Service
Wendy Robertson has been extremely professional and supportive with the management of my property. I couldnt be happier with the service provided.
Thanks for your lovely review for Wendy. I will be sure to pass this on to her.Gareth HuntHead Of Lettings
5/5
TrustpilotWELL DONE MISS GERALDINE MARSDEN
I have bought property through these guys.they are brilliant and keep you updated all the way through the process. Specially MISS GERALDINE MARSDEN,she know what she is doing,spot on customer service and professional in the field....thank you to the whole team ....
5/5
GoogleExcellent, friendly service from Ava and the team throughout the sales process. I would highly recommend them.
5/5
TrustpilotGeraldine Marsden dealt with our recent…
Geraldine Marsden dealt with our recent sale. She kept us updated throughout the process via weekly or fortnightly emails. Our house sold in less than 6 weeks.
5/5
Trustpilot10 out of 10
10 out of 10, Amy Heaton has been supportive and very professional throughout. She also has strong knowledge of the local area, and I've bought my dream home. Recommended!
Thank you for the review! We're absolutely delighted we have helped you secure your dream home and hope you enjoy it!
5/5
TrustpilotGreat friendly service from start to…
Great friendly service from start to end. Constant updates provided via email and telephone calls.Thank you to Fran Catherine and Megan from the Heywood branch.
We are so glad you were happy with our service, we wish you all the very best moving forward from all at Ryder and Dutton Heywood.
5/5
TrustpilotFantastic estate agent @ Matt
Matt was absolutely unfaultable all through my buying process.Kept me updated on progress with my purchase. Very professional, honest and well informed. Matt was a pleasure to deal with. Thank you!
Thank You for your 5* review It's great to hear Matt was great throughout your purchase. All the best in your new home, Kind Regards.
5/5
TrustpilotAda Grundy
Ada has been really helpful and had great communication throughout our process!
5/5
TrustpilotHouse Move Manager - Dependable
We recently had the pleasure of being assigned to a move manager, called Elizabeth Powell, during our house move, and their support made a real difference throughout the entire process. They worked hard to ensure that communication between both parties remained consistent and that progress continued smoothly at every stage.
5/5
TrustpilotFirst Class Service
The service from Gemma Horn was first class throughout the whole process, professional, courteous and helpful I cannot recommend highly enough
Thanks for your review and pleased to hear that you were happy with the service provided.Gareth HuntHead Of Lettings
5/5
TrustpilotAbsolutely superb and great support…
Absolutely superb and great support throughout. Royton Oldham staff Conor, Michaela and Jade was fantastic and gave me full support throughout the process of buying my new home. Chased up on solicitors, kept me informed on all aspects. Don’t know what I would have done without them at times. What a great, caring supportive team. Would fully recommend. Thank you once again.
5/5
TrustpilotBank Statements
Guiding us through the process of downloading bank statements and being very professional .We wish to thank Jade and Michaela.
it was a pleasure, wishing you all the best.
5/5
GoogleI have used Martin Thornton’s to sell 2 properties. The service is brilliant. The staff are very friendly and very helpful throughout the whole selling experience. Nothing is too much trouble for them. Also where they are based at Salendine Nook is very convenient. There is plenty of parking and there are no steps into the building. Thank you to all.
5/5
GoogleI recently sold a property with Martin Thornton Estate Agents Ava was my main point of contact, she was brilliant throughout, really responsive, kept me updated, acted as a great go between, answered any questions I had. I would recommend their services and would use again myself in the future Thanks for everything
1/5
TrustpilotPoor Communication
I use R & D as my letting agent for my one property. I had to chase my rent from them last month and they explained how this had happened. I didn't expect the same thing to happen the following month. And when I've phoned and emailed them I've not received a reply. I would not recommend using them due to the difficulties I've had communicating with them
I would appreciate if you could contact me directly so that I can look into and understand what has happened here. Unfortunately we don't have a Landlady called 'Poppy' that we deal with from our Rawtenstall office.ThanksGareth HuntHead Of Lettings
5/5
TrustpilotFantastic team
What a fantastic team you have, Catherine and Tom we're brilliant from start to end. They both supported me through the highs and lows from buying my house and to finally moving in. I really didn't think I was going to get in the house at one point. I highly recommend Catherine and Tom.
5/5
TrustpilotRecently puchased a house
Recently puchased a house, was very smooth from the agents side, having an assigned move manager was extremely helpful - thank you so much for all your help Catherine and Geraldine!
2/5
GoogleA disappointing experience of selling a property that they over valued by them - approx 25%- and no acknowledgment or response to a complaint
5/5
TrustpilotGreat to deal with
Great to deal with from start to finish, Geraldine was very proactive and informative throughout.
We are so pleased to hear that you had a positive experience. We appreciate your kind words about Geraldine.
5/5
TrustpilotGabrielle was great from start to…
Gabrielle was great from start to finish. She was there for everything I needed and responded so quickly as wellHighly recommend
Thank you for your review Francesca, I'm pleased you have found the process to be smooth, good luck with your travels!Kind regards, Gabrielle Wray MARLALettings Valuer
5/5
TrustpilotAwesome 👌
My experience was nice
We are so glad you had a nice experience! Thank you for your wonderful feedback.
5/5
TrustpilotAda has been brilliant with us
Ada has been brilliant with us, and so has Jamie.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Martin Thornton Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Kirklees.
