Trusted Agent profile Β· Kirklees

Martin Thornton Estate Agents Kirklees reviews

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

1,479 reviews across 2 platforms

Unit 5 The Mall, Huddersfield, HD3 3XA, Kirklees, HD3 3XA

Martin Thornton Estate Agents's office in Kirklees, at Unit 5 The Mall, is rated 4.7 out of 5 across 1,479 reviews on two platforms, including 251 Google reviews rated 4.7.

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4.7 / 5

251

Reviews on Google

This office

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1,228

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Kirklees office, from every platform, shown as written. First names only.

5/5

Google

I can only heap praise on this agent as from day one they controlled the whole process of selling my house, they advertised well and kept me informed at all stages of the sale, Ava was very professional and knowledgeable in her role if there was an issue she did not know about there was no guesses she went away and found out the details required and brought it back to me, The sale of the house was not straight forward with issues from the past causing problems with the sale late in the process, Sam picked the problem up and took the time to research similar issues and bring a solution to the table. I would recommend the whole team with their professional outlook around house sales.

Russ Β· 26 February 2024

5/5

Google

Can not recommend Martin Thornton more. Bailie in particular worked tirelessly to help us while we were buying our first home from one of their listings. Truly went above and beyond what we would’ve thought was entailed in his job description. Everyone in the office answered promptly to phone calls and emails alike and tried to make the process as simple as they could. I wouldn’t hesitate to use them for sales and purchases again. Thank you Bailie and the rest of the team! Mrs & Mrs Watson

Keira Β· 26 February 2024

5/5

Trustpilot

The Professionalism of all the staff…

The Professionalism of all the staff starting with the Valuation and Presentation by Alice Rimmer right the way through to the staff dealing with organising viewings and the updates provided. (Zoe, Kirsten, Amber and Georgia). The thoroughness of all the information providided at the outset and throughout the whole process. Geraldine Marsden was extremely helpful and particularly Instrumental in helping to move things along quickly Totally happy with our choice of Estate Agent.

Nancy Β· 2 July 2024

5/5

Trustpilot

Arrived on time

Gabrielle was knowledegable in determining the rent we would achieve in renting our property. She arrived on time and was very professional. I feel confident that we will find the right tenant for our property which is very important to us.

Mrs Β· 27 June 2024

Agent replied Β· 22 October 2024

Thank you for leaving a review of our service, I am pleased that you are happy with the service provided. Kind Regards,Gabrielle Wray MARLALettings Valuer

5/5

Trustpilot

Had fantastic service from Catherine

Had fantastic service from Catherine, from start to finish, great communications and although things went wrong along the way she helped push us through and see light at the end of the tunnel. Thanks Catherine !!!

Markus Β· 19 September 2024

Agent replied Β· 22 October 2024

We're so glad to hear you had such a positive experience with Catherine. It's wonderful to know she went above and beyond to ensure your satisfaction. We're proud to have such dedicated team members who are committed to providing excellent customer service.

5/5

Trustpilot

I would like to thank Jade and all the…

I would like to thank Jade and all the staff at the the Royton office for making the purchase of our new home as easy as possible. I have now got the keys, this is were the the hard work starts.

Andrew Β· 23 August 2025

5/5

Google

We bought a property through Martin Thornton Estate agents in February. We were working to quite a tight turnaround time and had several requirements throughout the transaction and we must say that Elisha handled them superbly and we got the purchase over the line exactly as we needed. Also the house is great πŸ‘πŸ» …

Andrew Β· 11 June 2026

5/5

Trustpilot

Geraldine marsden was my estate agent…

Geraldine marsden was my estate agent and I cannot say how excellent the service she provided was. She was efficient and speedy. And was very helpful. Cannot show her enough gratitude for all her help.

Nahidah Β· 16 September 2024

Agent replied Β· 22 October 2024

We are so pleased to hear about your positive experience with Geraldine. It's wonderful to know that she went above and beyond to provide you with excellent service! πŸ˜‡ - Tony and the Oldham team

5/5

Trustpilot

Just wanted to say a huge thank you to…

Just wanted to say a huge thank you to Sarah and Alex as been absolutely amazing during our move!! Fantastic service & customer experience from start to finish!! Nothing was too much trouble ! Thank you again

Robyn Β· 13 August 2024

Agent replied Β· 22 October 2024

Thank you for your 5 Star review. I'm glad that you were pleased with the service that Sarah and Alex have provided, making the process smooth. Enjoy your new home.Many ThanksGemma HornApplications Team Leader

5/5

Trustpilot

Jade and Michaela from the Royton…

Jade and Michaela from the Royton branch.. went above and beyond.. they kept me updated with everything that went on to the viewings and throughout the sale .. these Ladies was not only doing the job they were understanding and compassionate as the home that was sold was that of a love one and was my last connection to them .. I was emotional and I was looked after in the branch .. highly recommend

Nichola Β· 26 April 2024

5/5

Trustpilot

Good experience

Staff were always on time, friendly and informative on viewings. Maybe they need a little longer though as I occasionally felt rushed.I liked having a dedicated team member after making an offer. Mine was always helpful and kind throughout the purchase period.Everyone that I spoke to were polite and efficient.

Susan Β· 29 November 2023

Agent replied Β· 22 October 2024

Thanks Sue we hope you will be happy in your new home

5/5

Trustpilot

Good professional service

Good professional service . Excellent customer service from marketing to sales process . Geraldine Marsden was very good in keeping us updated and dealing with our queries. Well done to the entire Oldham team

Junaid Β· 20 September 2024

Agent replied Β· 22 October 2024

Thank you for your kind words! We're so pleased you had a positive experience with our Oldham team ⭐

5/5

Google

I used Martin Thornton earlier this year to sell my first home, and I am so glad I chose them. Our sale was an absolute dream, and the house sold within 4 days of putting it on the market. Sadly our related purchase and chain was not as smooth, however Elisha who oversaw my sale went above and beyond throughout the 6 months to help me close our chain, keep my buyer engaged and happy and finally complete! I was so grateful for her throughout the process, she was so friendly and professional and is a credit to her team!

Emily Β· 9 November 2025

5/5

Google

A fantastic service from Martin Thornton Estate Agents, beginning to end. It was my first time selling a property and I can't imagine being in better hands. Great communication throughout and a real sense of them having my back throughout. A special thanks to Ava who was assigned to the property, keeping me informed throughout as well as Nicole, Baillie and Luke who were always easily able to pick up on queries and provide necessary information as required. A really friendly and engaged team. Highly recommended!

Deepak Β· 28 December 2023

5/5

Trustpilot

Geraldine- Move Manager has been…

Geraldine- Move Manager has been absolutely amazing. There was a lot of issues with probate and conveyancing she kept me updated throughout the whole lengthy process. The service she provided was excellent very professional, she kept me reassured and well informed throughout the process, she was brilliant in ensuring I got over the last hurdle to purchase the property. I am very grateful to have had her support.

Kimeisha Β· 13 August 2024

5/5

Trustpilot

Made everything very easy and kept me…

Made everything very easy and kept me informed all the time. Jenny was an amazing person to deal with she was very helpful throughout the whole process until completion, she always spoke to my solicitors to make sure everything was fine on their side.

Zain Β· 15 March 2024

Agent replied Β· 22 October 2024

Thanks for the 5 star review!

5/5

Trustpilot

House Sale

Geraldine was extremely helpful from the second the sale of my property was agreed. Geraldine expedited step by step with my buyer & their solicitor which made the whole transaction process through to completion a great customer experience.

STEPHEN Β· 26 June 2024

Agent replied Β· 22 October 2024

Thank you for the great review ⭐

5/5

Trustpilot

Great property management service!

Moira is the Property Manager dealing with my property and she is always very efficient and professional. She ensures that any tenant issues are communicated to me promptly and arranges contractors as required. Recently Moira has gone above and beyond while dealing with some maintenance issues that had to be resolved between a change of tenants. She even visited the property out of hours to check on progress and to help ensure that the length of time my property was empty was kept to a minimum. Thank you!

Julie Β· 5 December 2023

5/5

Google

I used Martin Thornton to sell and purchase a new house and the service from start to finish has been fantastic!!!! I highly recommend Martin and his fabulous team! Special thanks to Ava, Kyra and bailie and also to Stephen for showing us multiple houses! The whole process has been very stressful but the team have kept us updated and advised and nothing has been too much trouble! Thank you all so much for this outstanding service! Leanne xxx

Leanne Β· 28 December 2023

5/5

Trustpilot

I spoke with several agents during my…

I spoke with several agents during my property search before Lauren. I don’t usually leave reviews, but I noticed a huge difference working with Lauren compared to agents that made me feel like an inconvenience. A house purchase can be very stressful, so It was a huge relief be supported by a professional knowledgeable in their field who made effort to walk me through the process. Lauren Coomber is a very welcoming and diligent agent. I am very grateful. Thank you for all your support!

Nicole Β· 5 December 2023

5/5

Trustpilot

Geraldine has been great!

Geraldine has been a great help whilst I have been buying my first home and always kept me updated at every stage.I was never afraid to ask a silly question or reach out to ask for updates and always got a quick friendly response.

Nicola Β· 29 February 2024

Agent replied Β· 22 October 2024

HI Nicola, Thank you for your review. There are no such things as silly questions, only sensible questions that need an answer! May we wish you all the best for the future. Alex & the team at Saddleworth office.

5/5

Trustpilot

I was a purchaser, great service throughout legal procedures

Amy Heaton was my negotiator that helped through the whole process till completion. Amy is friendly, answers my questions for I was a first time buyer with many questions. She also coped with solicitors’ works. I really appreciate Amy with all her works.

Macy Β· 15 March 2024

Agent replied Β· 22 October 2024

Thank you for the review! Great to hear you were pleased with our sales negotiator Amy - she's a star ⭐

5/5

Trustpilot

Purchase of a property

Laura was very helpful, kept us up to date with our purchase of the property and answered any queries we had. It was a pleasure to meet her and the staff at the Oldham office. Laura was very professional and easy to deal with.

Cezary Β· 22 February 2024

Agent replied Β· 22 October 2024

Thank you for taking the time to leave us a review - Laura is great at what she does! We hope you enjoy your new home πŸ˜ƒ

5/5

Trustpilot

Good communication during selling process

I worked with Freya and Jenny and they supported me in the sale of my home in Woodleigh. They made the process much easier and the communication from them was always good.

James Β· 24 September 2024

Agent replied Β· 22 October 2024

Hi James, we're so glad to hear you had a positive experience selling your home. We appreciate you taking the time to share your feedback. We're proud of our team and their commitment to providing excellent customer service and wish you all the best for the future. Kind regards, Alex & the whole team at Uppermill.

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