Every review we hold for the Kingswood office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThe best team!
Eva & Kerry worked tirelessly when we had challenges & delays. They were impeccable when it came to keeping in touch & making me feel comfortable reaching out when I needed. As with thier job they get the brunt of clients disappointments, but they kept me optimistic, cheerleading me when needed but professional throughout.
Thank you again!
Billie · 19 November 2024
Agent replied · 21 December 2024
Thank you so much for your review Billie, it's much appreciated. Hope you're settled and enjoying your new home!
★★★★★ 5/5
GoogleGood experience selling with CJ Hole. The team were professional throughout the process. Valuations were honest and marketing photos to a high standard. I believe this helped my property to stand out and sell in a tough market, particularly combined with the friendly agents showing people around.
The office assigned a sales progressor to the case, Kerry helped keep me in the loop and was pro-active in following up various parts of the chain to push towards completion.
Also a big shout out to the rest of the staff at the office, who we met at visits to other properties, they were always unpushy and well-briefed.
Thanks again Donna, Eva, Vickie, Kerry, Isacc, Jodie and Jeni!
Chris · 5 November 2023
Agent replied · 28 November 2023
Thank you so much for such a detailed review Chris. Our priority is a smooth process for our clients and we're so pleased this was achieved!
★★★★★ 5/5
GoogleC J Hole have been brilliant from the start of the sale of my mums house to completion.
We were kept informed throughout the process.
A friendly team, who were all very professional.
Just a special thanks to Vicky who was very compassionate at the start of the sale of my mums house.
We would recommend C J Hole Kingswood, a great team, helpful, great communication, professional and friendly.
A big thank you Julie Keith and family
Julie · 3 January 2024
Agent replied · 27 February 2024
Thank you so much for your review Julie & Keith, it was a pleasure working with you in the sale of your mums house. Best wishes for the future.
★★★★★ 5/5
GoogleThanks to everyone at CJ Hole Kingswood! The team have helped us so much throughout our house buying journey as first-time buyers and have been incredibly supportive a patient with us! Marc helped us thoroughly giving us advice on our mortgage and I would really recommend him. The rest of the staff at CJ Hole Kingswood were really helpful particularly Kerry who managed our sale with great attention and was always on hand to offer advice and explanation on what was happening.
Tom · 11 October 2023
Agent replied · 31 October 2023
Thanks so much for your amazing review Tom, we really appreciate your kind words and are so pleased you've been happy with the service!
★★★★★ 5/5
GoogleKerry and the team were incredible with our house purchase, quick to reply and very helpful throughout the whole process. Highly recommend them!
Tiffany · 3 January 2026
Agent replied · 13 April 2026
Thank you for the review Tiffany, we really appreciate it!
★★★★★ 5/5
GoogleEveryone at CJ Hole have been absolutely fantastic, from Donna the initial contact, to Isaac, Kerry and Eva who have all been so been so helpful and given me sound advice and guidance all the way. They are all excellent at communicating and keeping me up to date with how things are going and patiently explaining anything I didn't understand. I wouldn't hesitate in recommending CJ Hole to anyone wishing to buy or sell a property. Thanks everyone!
Sue · 18 November 2023
Agent replied · 28 November 2023
Thank you so much for your lovely review Sue. It was quite the journey and we're so pleased you've been happy with the service along the way. Best Wishes from all the team!
★★★★★ 5/5
GoogleI wanted to start by thanking Kerry for all her hard work and professionalism throughout the post sale. Truly feel the year of ups and downs wouldn’t have been achievable without her. Also to Lois, Jodie and the other sales team for handling the viewings and offers so well. Excellent team and couldn’t recommend enough!
Thank you all!
Braden · 23 November 2025
★★★★★ 5/5
GoogleKerry at CJ Hole kept us up to date with everything that was happening with our sale. They advised us on the best way to put our house up for sale and the price we should be asking for. The house was under offer within a week and the sale was completed in 11 weeks. Could not have asked anymore from an estate agent.
Thank you.
I would recommend CJ Hole to anyone planning on selling their house.
Morag · 2 November 2023
Agent replied · 28 November 2023
Thanks so much for your lovely review Morag, we're so pleased you were happy with the service!
★★★★★ 4.7/5
View Agents SellerExcellent sales team from start to finish
I recently sold my house with CJ Hole Kingswood, and I cannot recommend them highly enough. From start to finish, they were professional, efficient, and proactive. The initial valuation was thorough, with a clear explanation of market trends and realistic expectations. Throughout the process, I was kept well-informed with regular updates, which helped manage my expectations and reduced stress.
I had previously used CJ Hole’s lettings service and was already familiar with their high standards, but this was my first experience with their sales team. I was just as impressed. They handled all viewings seamlessly, notifying me in advance and managing them independently, which was incredibly convenient. Their marketing efforts were extensive, ensuring my property had great exposure. The sale itself was handled extremely well, but a special mention must go to Kerry Ray, who managed the sales progression.
Kerry was an unexpected bonus who made the entire process wonderful. She went above and beyond to keep everything on track, liaising with my solicitors, the buyer’s solicitors, and even the solicitors further down the chain when complications arose. The sale was delayed due to issues with my buyer’s buyer, who was selling a flat (which involved extra legal red tape). Without Kerry’s persistence, regular communication, and problem-solving, I might have pulled out of the sale altogether. She provided weekly phone updates, regular emails, and constant reassurance, answering every question promptly and thoroughly.
I have always been impressed with CJ Hole’s professionalism, industry knowledge, and dedication, and this experience confirmed that their sales service is just as strong as their lettings. The service I received was well worth the commission, and I would not hesitate to recommend them to both buyers and sellers.
Beyond their exceptional property services, CJ Hole has also been involved in delivering aid to Ukraine since the start of the war, which is a true testament to their company ethos. Their commitment to both their clients and wider humanitarian efforts is truly commendable.
Christine · 19 March 2025
★★★★★ 5/5
FacebookI recently sold my house with CJ Hole Kingswood, and I cannot recommend them highly enough. From start to finish, they were professional, efficient, and proactive. The initial valuation was thorough, with a clear explanation of market trends and realistic expectations. Throughout the process, I was kept well-informed with regular updates, which helped manage my expectations and reduced stress.
I had previously used CJ Hole’s lettings service and was already familiar with their high standards, but this was my first experience with their sales team. I was just as impressed. They handled all viewings seamlessly, notifying me in advance and managing them independently, which was incredibly convenient. Their marketing efforts were extensive, ensuring my property had great exposure. The sale itself was handled extremely well, but a special mention must go to Kerry Ray, who managed the sales progression.
Kerry was an unexpected bonus who made the entire process wonderful. She went above and beyond to keep everything on track, liaising with my solicitors, the buyer’s solicitors, and even the solicitors further down the chain when complications arose. The sale was delayed due to issues with my buyer’s buyer, who was selling a flat (which involved extra legal red tape). Without Kerry’s persistence, regular communication, and problem-solving, I might have pulled out of the sale altogether. She provided weekly phone updates, regular emails, and constant reassurance, answering every question promptly and thoroughly.
I have always been impressed with CJ Hole’s professionalism, industry knowledge, and dedication, and this experience confirmed that their sales service is just as strong as their lettings. The service I received was well worth the commission, and I would not hesitate to recommend them to both buyers and sellers.
Beyond their exceptional property services, CJ Hole has also been involved in delivering aid to Ukraine since the start of the war, which is a true testament to their company ethos. Their commitment to both their clients and wider humanitarian efforts is truly commendable.
Crizzy · 19 March 2025
★★★★★ 5/5
GoogleCannot recommend Donna and the team highly enough. They took over the sale of my home from another agent that I wasn’t happy with and they really did an incredible job of getting my sale over the line. It was an especially difficult time to sale a home with the increase in interest rates and the unknown but managed to achieve the price I wanted for my family home. If anyone needs an estate agent I would 100% recommend Donna and the team from kingswood.
A big thank you for making the process easy and seamless ⭐️⭐️⭐️⭐️⭐️
Amie · 7 March 2025
★★★★★ 5/5
GoogleGreat experience using CJ hole Kingswood for the second time when selling our property. The team are kind, attentive and genuine. There were a few bumps along our journey in terms of our chain and Kerry the Sales Progressor worked really hard to keep up with the communication amongst all solicitors and sellers/buyers. 1st class service and would definitely recommend if you are selling your home, or looking to buy :)
Rachel · 29 February 2024
Agent replied · 13 March 2024
Thank you so much for your lovely review Rachel. It was a pleasure working with you again and we hope you're settling into your new home well.
★★★★★ 5/5
GoogleThe team in the Kingswood branch all worked seamlessly to provide an excellent experience for us when selling our house. Donna was the first person we met and out of three different estate agent visits she impressed us the most, with her professionalism and enthusiasm.
Special thanks to Eva, Vickie, Isaac, Jodie & Jeni who were all involved in our house sale.
One more person who deserves a special thank you is Kerry, who went far beyond her role as Sales Progressor. Kerry kept us up to date right to the completion and beyond.
We would highly recommend C J Hole
Vince & Ann Poolman
Vince · 2 August 2023
Agent replied · 23 September 2023
Thank you so much for your lovely feedback Vince & Ann. It was such a pleasure to help with your move and we're so pleased you were happy with the service from all the team. We hope you're settled in and enjoying your new home!
★★★★★ 5/5
GoogleThe team at CJ Hole have been fantastic in supporting our search for our new home. As first time buyers, things can get confusing but the team went above and beyond to guide us through the process whenever we had questions or had spoken to them. Nothing was too much trouble and we knew very quickly that they were our favourite estate agents we had dealt. Everything from the choices of properties available to the professionalism and personalised approach from the team, they know exactly how to help. Special shout outs to Isaac, Jodie, Vicky and Eva who were all absolutely brilliant! We now have an offer accepted on our beautiful first home through CJ Hole and can’t thank the team enough! ✨ 🏡
Erinn · 14 July 2023
Agent replied · 13 July 2024
Thank you so much for your review, it means so much to the whole team :)
★★★★★ 5/5
GoogleThe team at CJ Hole have been fantastic in supporting our search for our new home. As first time buyers, things can get confusing but the team went above and beyond to guide us through the process whenever we had questions or had spoken to them. Nothing was too much trouble and we knew very quickly that they were our favourite estate agents we had dealt. Everything from the choices of properties available to the professionalism and personalised approach from the team, they know exactly how to help. Special shout outs to Isaac, Jodie, Vicky and Eva who were all absolutely brilliant! We now have an offer accepted on our beautiful first home through CJ Hole and can’t thank the team enough! ✨ 🏡
MeMak · 10 July 2023
Agent replied · 23 September 2023
Thank you so much for your review, it means so much to the whole team :)
★★★★★ 5/5
GoogleMe and my partner were renting for the first time and that can be a scary process, especially when you don’t know how any of it works! We ended up viewing 2 different properties with the same agent (Madison) and she was extremely helpful and very patient with us and our bombard of questions. A massive thank you to Madison and the team at CJ Hole for all of the help and advice they’ve given us!
Olivia · 17 October 2023
Agent replied · 31 October 2023
Thanks so much for your review Olivia, Madison and the team really appreciate it!
★★★★★ 1/5
TrustpilotThis company has placed a 'to let'…
This company has placed a 'to let' board outside of our flats, the sign relates to a flat at the other end of the street, leaving us with the eyesore. We have made 4 requests for them to relocate it but all have been totally ignored. They have been told that we will remove it ourselves but still no response. I hope they won't be too upset when they come to get it back and find it has gone. No more than they're ignorance deserves.
Nigel · 26 May 2026
★★★★★ 5/5
GoogleI recently had the pleasure of communicating with Tilly from CJ Hole, and I must say, she exceeded all my expectations as a letting agent. Tilly showed me a stunning 2-bedroom property, and her professionalism, punctuality, and enthusiasm made the whole experience truly remarkable.
From the moment I reached out to the letting agency, Tilly was responsive and attentive to my needs. She promptly scheduled a viewing for the property, and I was pleasantly surprised by her punctuality. Tilly arrived ahead of time and had everything prepared, ensuring a smooth and efficient viewing process.
She showcased its features with great knowledge and showcased its potential as a perfect living space.
Throughout the viewing, Tilly maintained a friendly and approachable demeanor, making me feel comfortable and at ease.
Thank you, Tilly, for your outstanding service and for making the property viewing an enjoyable experience.
George · 20 June 2023
Agent replied · 23 September 2023
Thank you so much for such a lovely detailed review George, it means the world to Tilly and the whole team!
★★★★★ 5/5
GoogleGreat first time experience working with CJ Hole Kingswood to find a property to rent and looking forward to securing one. Booking a viewing is prompt, I have had challenges with others who never get back to you. I got a confirmation for the booking on the same day it was listed and they called a day before to confirm booking for a viewing in Kingswood. The letting negotiator Tilly Ryan was already onsite, ready to take me through on the viewing, I value punctuality. All the information on the property was on hand and she was patient and accommodating to allow me to check everything. I look forward to working with them more in finding a perfect home to rent.
TATENDA · 20 June 2023
Agent replied · 23 September 2023
Thank you so much for your review Tatenda
★★★★★ 5/5
GoogleMadison has been amazing! Super friendly & has made everything so easy for us so far whilst choosing our property! Thank you for all your hard work and making this a positive process for us 😊
Emma has also been absolutely fantastic! Nothing is ever too much trouble for her, and she has made this process stress-free for us! Thank you Emma 😊
Maisie · 21 June 2024
Agent replied · 21 June 2024
Thanks Maisie! Madison really appreciates you taking the time to write this lovely Five Star Review!
★★★★★ 5/5
GoogleThis is the second time working with CJ Hole but the first time as a seller. The local Kingswood branch did a wonderful job. Providing much needed information as the process unfolded, easy to follow viewing notifications and keeping everyone updated. Even chasing information from all sides to help progress the sale. Definitely would highlight the stellar work done by Kerry to progress the sale!
Peter · 3 August 2025
★★★★★ 5/5
GoogleCJ Hole Kingswood assisted us with a probate valuation for a house. When we came to sell it following renovations we tried several estate agents for valuations and to get a feel for the market. The valuation we had from Donna at CJ Hole Kingswood was more realistic than others and we had excellent service and communication from her while viewings were ongoing. After accepting an offer, Kerry helped us get the sale over the finish line despite the buyers solicitor being very difficult to deal with. It was a top class service and we were very thankful for the professional and personal service provided.
Arran · 18 May 2023
Agent replied · 1 June 2023
Thank you so much for your lovely review Arran. It means a lot to us and we're so pleased you've been happy with the service when selling! Best Wishes for the future :)
★★★★★ 5/5
GoogleThanks Isaac for the sincere and enthusiastic during the viewing even he was busy to serve numbers of customers on that day. After I made the offer to the seller, Isaac had given me some important advices on how to make the deal success as well as the deal with the source of funds issue. Also, he monitored my offer closely in oder to ensure that I am in the first priority.
Special thanks to Lindsay, who she is a very diligent and responsible staff to do my case till night before the bank holiday.
Truly thanks again to both! I glad that I am luck to have very good experience in my first property in UK and look forward to have their service again in future!
Anson · 4 May 2023
Agent replied · 7 May 2023
Thank you so much for your lovely review Anson, so pleased that you've been happy with the service from the team and we're looking forward to handing over your keys in due course!
★★★★★ 5/5
GoogleEva and her team provided a superb service throughout the sale of my property. This was not straightforward: the property is old, and several issues emerged during the sale process. This was compounded by me living abroad and not being available to assist.
The CJ Hole team set a realistic selling price, which attracted a large number of offers. All through the selling process Eva provided friendly, clear and professional advice. Her chivvying of the buyers and their solicitors helped to keep things moving. Her regular communication helped to allay any uncertainties and was always pitched at the right level of detail.
All in all I couldn’t have asked for better. Thank you!
Ralph · 21 January 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.