Every review we hold for the Kingston Upon Thames office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleA really good experience; Alice and Kim are that rare mix of highly professional and warm. Easy to contact, clear with their answers and recommendations. I would not hesitate to recommend Snellers.
Genevieve · 10 January 2021
Agent replied · 9 January 2025
Dear Genevieve Landricombe, Thank you so much for the fantastic feedback, the team at Snellers Kingston are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Hayley Marner Customer Relations Team
★★★★★ 5/5
Trustpilotfive STAR service
Ayca & Amy, were amazing finding me a new home. Super responsive and so helpful with the whole process. Can’t thank them enough for making it so easy.
Lucy · 5 October 2021
Agent replied · 15 June 2024
Dear Lucy, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Teddington office. Kind Regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent service from Holly
Holly is always very prompt to respond and always resolves queries brilliantly and quickly. She is an excellent Property Manager.
Matthew · 31 July 2019
★★★★★ 5/5
GoogleHannah really helped with any queries I had and was really helpful in helping me secure my first rental property
Mahee · 24 October 2022
Agent replied · 23 October 2024
Dear Mahee, Thank you for taking the time to write such a wonderful review. We are happy to hear that you have had a positive experience at our Kingston office. Comments such as yours will offer such encouragement to the team to keep providing a great service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotAs many have said Bella is great asset…
As many have said Bella is a great asset to the Snellers team, who are all very helpful also.
Gavish · 6 September 2019
★★★★★ 5/5
TrustpilotVery helpful with property maintenance…
Very helpful with property maintenance issues.
Louise · 14 November 2023
Agent replied · 15 June 2024
Dear Louise, Thank you for leaving a 5* review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleHad a fantastic experience here and even managed to find our dream home for the wife and kids! Kudos to Hope for helping us out!PositiveQuality, Professionalism
Fergus · 24 October 2021
Agent replied · 23 October 2024
Dear Fergus. Thank you for taking the time to leave a review regarding your experience with our Kingston office. Feedback is greatly appreciated by the teams and comments like this makes all their hard work worthwhile. Enjoy your new home. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotSophie Sheppard
Sophie SheppardProfessional and knowledgeable
David · 18 December 2023
Agent replied · 15 June 2024
Dear Sophie, Thank you for your lovely words and for leaving a 5* review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotSnellers is an easy to reach company…
Snellers is an easy to reach company with great and helpful stuff, Special thanks to Kristie Barker.
Darius · 14 November 2019
★★★★★ 5/5
TrustpilotExcellent service
Excellent service. Bella went above and beyond to help us. Thank you Bella for all your efforts!
Shelley · 26 July 2019
★★★★★ 5/5
TrustpilotWas super helpful and speedy with any…
Was super helpful and speedy with any questions we had! Would highly recommend to others who is finding a new property.
Nick · 17 March 2022
Agent replied · 15 June 2024
Dear Nick, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service. Kind Regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotBella Murton has been great
Bella Murton has been great. Timely responses and follow up to all questions. Thank you.
James · 9 October 2019
★★★★★ 5/5
TrustpilotStress free letting and maintenance
Since I took over a number of properties and ask Snellers to fully manage I cannot overstate how smoothly things have been run, most importantly the level of prompt communication as well as very pleasant and professional manner. Bella Murton in particular has been very enthusiastic to ensure that service has been to the standards I have grown to expect from Snellers.
Marky · 2 September 2019
★★★★★ 5/5
TrustpilotExcellent good company to let with
Excellent good company to let with. Very reliable and efficient. Always easy to get hold of which is rare
Edward · 10 March 2022
Agent replied · 15 June 2024
Dear Edward, Thank you for your review.Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotGreat customer service
Great customer service! Isabella Murton is very professional and I fully recommend her!
Andreea · 6 November 2019
★★★★★ 5/5
GoogleVery happy with the service provided by Kimberley at Sellers Kingston. Just moved into our new home following helpful and friendly service at all times. A great experience all round
Dustin · 11 January 2019
Agent replied · 9 January 2025
Dear Dustin, We are really pleased to read your positive review regarding the service from our Kingston Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
TrustpilotGreat help
Thank you Mr. Marcos Arellano for your professional and kind help. Precise, quick and up-to-date, we are grateful.
Eszter · 16 March 2022
Agent replied · 15 June 2024
Dear Eszter, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Sarah Tranter Customer Relations Team
★★★★★ 2/5
TrustpilotDisappointing
A supposedly easy house sale made difficult by the complete lack of communications from Aaron, after having signed agency agreement, and then Charlie who was meant to manage the process.Required continuous work and effort on our part, until the closing when suddenly regular contact resumed. Must have been the sight of a big commission fee…
Catherine · 27 April 2021
★★★★★ 4/5
TrustpilotHonest support
I viewed a studio flat and Marcos provided me with honest support and information. thanks for that.
Mehrdad · 8 April 2022
Agent replied · 15 June 2024
Dear Mehrdad, Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Good luck with your move and we look forward to working with you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 4/5
TrustpilotBella Murton is very responsive
Bella Murton is very responsive, kind, and easy to work with.
Debbie · 2 October 2019
★★★★★ 5/5
TrustpilotMatt is personable
Matt is personable, professional and engaging. A credit to Snellers!
Julian · 5 August 2019
★★★★★ 5/5
TrustpilotHad a great experience with Snellers…
Had a great experience with Snellers and their agent Charlie when selling my house, can’t recommend enough.
Jono · 17 September 2021
Agent replied · 15 June 2024
Dear Jono, we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotThey were top draw for me
They were top draw for me. Always polite and chasing up enquiries. Gabriel especially!
Morgan · 19 January 2022
Agent replied · 15 June 2024
Dear Morgan, Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Good luck with your move and we look forward to working with you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotWe had an excellent experience with our…
We had an excellent experience with our agent (Matt) and would recommend this company to anyone:)
Dog · 16 September 2021
Agent replied · 15 June 2024
Thank you so much for leaving such a great review. Having a positive experience is extremely important to us and we are so happy we have managed to achieve this for you. Thank you again for your great review and we hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
