Every review we hold for the Kingston Upon Thames office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleLouis was quick to respond to our queries about potential flats and set up appointments the next day. He was very professional and dealt with our queries efficiently.
He also anticipated our needs by finding properties without needing anything more than basic information. Thanks to him, we found a home we're very happy with.
Since moving, the rest of the team have been absolutely fantastic in making sure we're happy in our new home. Thank you to all. :)
Stacey · 26 August 2019
Agent replied · 24 August 2024
Hi Stacey, we are so happy to read such a great review about Louis and the Leaders team at Kingston. We're really pleased to hear that Louis was able to offer so much assistance to you in your property search helping to find you a home you are happy with but are also delighted to hear that since moving the rest of the team have been so fantastic by making sure you are happy with everything. We will pass your thanks onto Louis and the rest of the team at Kingston. We wish you all the best moving forward and if there is anything we can do to help then please do not hesitate to get in touch. Kind Regards, Leaders
★★★★★ 1/5
GoogleBeware of them. We moved out of one of their properties, they refused to do a walk through the day that wr handed over the keys and now want to charge us for another 4 weeks after we gave the keys back. And they didn't do their inventory till 5 days after key handover and want to deduct money for a few leaves in the drive! Now, during a season where falling leaves and wind are normal!
Dani · 4 December 2024
Agent replied · 10 December 2024
Dear Dani Hassan,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleAs first time buyers, the prospect of buying our first place was very daunting. We met with Adam from Leaders quite early on in our search and he was very patient with us constantly, attentive when we had questions, and helpful throughout and beyond the sale too (ensuring we had all the keys for the mail box etc). We were kept informed at every step and our Solicitor also agreed he and the team were great to work with. Where other agencies were pushy and impersonal, Adam and everyone we dealt with at Leaders were professional, friendly, and maintaned the excitement in the process of buying our first place. We couldn't reccomend them highly enough for any first time buyers or purchasers in general. Thanks Adam, and all the team at Leaders.
Adam · 26 August 2018
Agent replied · 24 August 2024
Hi Adam, thank you for your wonderful review! We are really glad you had such a great experience with us.
★★★★★ 5/5
GoogleI recently bought a flat and sold my previous one through Leaders and they were brilliant throughout.
I offered on a property they were selling without having a buyer for our own, but by listing ours with them all parties involved had the confidence the team were doing everything they could to progress both sales. They also showed excellent communication skills and let us know when viewings were happening, then followed up with clear feedback. They also continued to work with us and our solicitors to progress the sale through to completion, handling queries and any issues that came up professionally and quickly.
I wouldn't hesitate to work with Ryan, Adam, Chris and the team again.
Christian · 26 August 2018
Agent replied · 24 August 2024
Hi Christian, we are so happy to read such a great review about your recent experience with Leaders. We recognise how complicated the process can be when buying and selling property and we are so delighted that the team were so supportive throughout your experience. We will pass your comments onto the team. Thank you for taking the time to leave us a review. If there is anything we can do to help in future then please do not hesitate to get in touch. Kind Regards Leaders
★★★★★ 5/5
GoogleKirtan Patel has been amazing.. always on top of getting back to us about new properties and went above and beyond to help us try find a new home.. would definitely use again!
Micah · 24 September 2024
Agent replied · 24 October 2024
Dear Micah Johnson
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleMy husband and I have recently sold our flat through Leaders in Kingston. We spoke to several agents in the local area before deciding which to go with them and are so pleased we went with Leaders. We chose Leaders because Chris, who managed our sale, was fantastic and clearly really knew his stuff. He was always at the other end of the phone to guide us, and offered great advice and support and throughout the process. Chris organised an open day for people to view the flat and we sold it immediately! We had several offers which was fantastic. I cannot recommend Leaders and in Particular Chris Dribble enough. We would definitely use them again in the future.
Isabel · 26 August 2017
Agent replied · 24 August 2024
Hi Isabel, many thanks for taking the time to share your review. We are delighted you have been happy with the service Chris has provided and that he was able to guide you through the process of selling your property. We will be sure to pass your kind words onto Chris.
★★★★★ 5/5
GoogleRecently spent the past year renting with Leaders, and throughout the year specifically Kirtan and Nick made the process very easy, answered all questions and replied quickly when needed. Would highly recommend.
Ross · 24 September 2024
Agent replied · 24 October 2024
Dear Ross Whitlock
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleDan and the team were friendly and helpful throughout the tenancy application and move-in process. They responded to my questions quickly and clearly, and went out of their way to make sure things went smoothly.
Felix · 25 July 2024
Agent replied · 24 August 2024
Dear Felix Pollock
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleA hassle-free set up of the management of our flat, which worked around our absence abroad for some of the crucial time, and a super-quickly sourced tenant. Kirtan and Nick were very helpful and always available for the inevitable questions. Highly recommended.
Simon · 26 February 2024
Agent replied · 24 August 2024
Dear Simon Fisher
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleKirtan was excellent, prompt responding to any issues that I had and made the whole process of renting a property very smooth. There were a few bumps along the way, however, I felt Kirtan dealt with them really well, kept me informed and was overall incredibly helpful. Thoroughly recommended.
Clive · 25 August 2023
Agent replied · 24 August 2024
Dear Clive
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI have had many communications with Vicki Harbor who manages my flat. Vicki has been very proactive and extremely efficient. She responded very promptly to emails and phone calls and managed to sort out all issues in a short period of time. I was very impressed by her professionalism.
Theo · 25 August 2023
Agent replied · 24 August 2024
Hi Theo,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleLeaders have managed my buy to let flats for over 15 years. They have also been responsible for selling three of them in the last couple of years. I have always found the team to be professional, efficient and good humoured. I especially want to thank Chris and Michael for their hard work and patience over the last year.
Charlotte · 25 August 2022
Agent replied · 24 August 2024
Dear Charlotte,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleKirt was great and swift to respond to any enquiries while being friendly and professional
RiceTheLizard · 18 March 2025
Agent replied · 12 April 2025
Dear Ricethelizard
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleGreat service from the best lettings team in Kingston, I am an overseas landlord and have used Leaders for many years, they have always had good tenants in the property and any work needed has been done with no fuss.
Thanks to Larissa Hall and the team.
Henry · 25 August 2023
Agent replied · 24 August 2024
Hi Henry, we are so happy to read such a great review about Leaders Kingston and are so pleased to read of the high level of service that Joel, Lucy and the team have been able to offer to you in your time with us as a Landlord. We will ensure your comments are relayed onto the team. If there's anything further we can do for you please do not hesitate to get in touch as we are happy to help! Kind Regards, Leaders
★★★★★ 4/5
GoogleLeaders were the letting and management agent for our property for 8 years, and provided a sterling service. We found that their service actually improved whenever we faced a tricky situation and they were diligent, available and always easy to get hold of and deal with. Tim in Lettings knew the market well and was always calm and efficient, while Fiona in Property Management was simply first-class: capable, thorough and very knowledgeable. Highly recommended .
Nick · 26 August 2017
Agent replied · 24 August 2024
Hi Nick, thank you for taking the time to leave a review. We are delighted to hear you have had such a positive experience whilst dealing with our Kingston office for the last 8 years, and that you would highly recommend us. We will be sure to pass your kind words along to the team.
★★★★★ 5/5
GoogleMegan took over as my property manager last year, and she’s been nothing but helpful and always there if I have a question or problem. Thank you to her and everyone at Leaders
Dave · 16 January 2026
Agent replied · 16 April 2026
Dear Dave Beck
We greatly appreciate your 5-star review and the time you took to share your experience with Megan. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleKirtan and Leaders Agent Kingston were 5 stars. They help us through the whole process. We end up in the most beautiful house we have lived in London. I recommended Kirtan and the Letting team. Thanks a lot for everything, really glad I found you.
Gianni · 25 August 2023
Agent replied · 24 August 2024
Dear Gianni
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleNikesh the property inspector visited today 25.11.25 and just would like to say he is very professional and lovely to meet on his visits, he has been visiting now for several years and always impeccable
Christian · 16 December 2025
Agent replied · 16 April 2026
Dear Christian Di Giulio
We greatly appreciate your 5-star review and the time you took to share your … More
★★★★★ 5/5
GoogleA very special Thank You to Kismet and Fiona in the Kingston office that helped us move into our dream flat last month! They have been both so helpful, professional and kind, going above and beyond to help us with any issues that we had from our side. Fantastic & quick service, couldn't recommend them more!
Gabi & LizziePositiveResponsiveness, Quality, Professionalism, Value
Gabi · 25 August 2021
Agent replied · 24 August 2024
Hi Gabi Williams,
Thank you for the great review of our Leaders Estate Agents Kingston team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Relations Team
★★★★★ 5/5
Google"I would like to extend my gratitude to Dan Leaders agency personnel for your exceptional service in helping me find a wonderful rental property. Your professionalism, responsiveness, and knowledge of the market made the entire process smooth and stress-free. Highly recommended.
Dennis · 13 October 2025
Agent replied · 12 November 2025
Dear Dennis Omune
We greatly appreciate your 5-star review and the time you took to share your experience with Dan. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI had an excellent experience moving into the Kingston area through Leaders. They were always on top of things, replying to our emails promptly and were always accommodating when we visited the branch in the town centre. Joel was our agent and he did especially well with helping us with our search for a house to rent and then finalising the deal. Overall it was a smooth process.
Richard
Richard · 26 August 2019
Agent replied · 24 August 2024
Hi Richard, we are so pleased to read how friendly and hardworking Joel and the team at Kingston have been throughout your dealings with them and we are delighted that they have been able to provide you with such a positive experience. We will ensure your comments are relayed onto the team. If there's anything further we can do for you please do not hesitate to get in touch as we are happy to help, we hope you have a great day! Kind Regards, Leaders
★★★★★ 5/5
GoogleWe recently used Leaders in Kingston for our first property purchase. From the initial viewing through the final sale, Lilly and Chris were phenomenal. Lilly in particular was extremely responsive, helpful, and a pleasure to work with.
Felicity · 28 December 2023
Agent replied · 24 August 2024
Dear Felicity Johnson
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleGreat service from everyone, most notably Ayesha, Nick and Kismet. All were extremely helpful and ensured that everything went through on time despite us making life difficult for them and leaving things until the last minute. Lots of the stress that came with this being a first time move was alleviated thanks to their very professional service, would absolutely recommend.
Cameron · 25 August 2021
Agent replied · 24 August 2024
Hello Cameron Poore
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Customer Relations Team
★★★★★ 5/5
GoogleNick and Mariam at Leaders were excellent in sourcing an available flat in kingston for me. As a first time renter they really went out on a limb to help with all the admin as well. But would also like to praise James from Leaders Guildford who is the Property Manager of the flat that I was in. He is a first class person who cares about the people who are in the flats/houses that he manages. I had issue with my flat and he was very quick to contact the landlord and get assistance out to me and on other occasions with the communal area he got sorted within a day!
Niall · 27 March 2024
Agent replied · 24 August 2024
Dear Niall Watt
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.