Every review we hold for the Kingston Upon Thames office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleK Singh our agent, was super awesome!! Precise from the start, responsive and helpful till the completion of the deal.PositiveResponsiveness
Agnelo · 25 August 2022
Agent replied · 24 August 2024
Dear Agnelo
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
★★★★★ 5/5
GoogleFound a tenant very quickly.
Very efficient service
Abbad · 25 August 2023
Agent replied · 24 August 2024
Dear Abbad
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleMy experience was very good with Leaders.It was smooth and handled very professionally especially by Kismet.Totally recommended.PositiveResponsiveness, Quality, Professionalism
Tanzilaa · 25 August 2022
Agent replied · 24 August 2024
Dear Tanzilaa Hilal,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
★★★★★ 4/5
GoogleVery helpful and good service. Joel was helping us finalise our rental property and he was excellent.
Irum · 26 August 2019
★★★★★ 5/5
GoogleGreat experience of letting a property. Louis was really helpful and efficient and the flat is wonderful!
Claire · 26 August 2019
★★★★★ 1/5
GoogleUn professional
Very bad experience
Asma · 29 October 2023
Agent replied · 24 August 2024
Dear Asma Zoheb Zafar,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleThe Leaders team lead by Kismet really eased the stress of this move for us. We moved in on-time and thanks to Leaders very happy.
John · 25 August 2021
Agent replied · 24 August 2024
Hi John Stainforth,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Kingston. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleI rented a new apartment through Leaders Kingston. From day one the service was excellent and responsive. My personal contact Joel would be there to answer any questions I had. But even on his off days, there would always someone else from the team to follow up.
I've dealt with a number of estate agents over time, but so far Leaders outshines them all.
Hans · 26 August 2019
★★★★★ 5/5
GoogleI have recently rented a flat and had a great experience with Leaders from start to finish. Very friendly staff and accommodating. Will definitely be using this Agency for the foreseeable future.
James · 26 August 2018
Agent replied · 24 August 2024
Hi James, We appreciate your positive review about your recent experience with the team at Leaders Kingston. I am so pleased that the staff had been so helpful and accommodating throughout the rental process. if there is anything we can do to help in future then please do not hesitate to get in touch. Kind Regards Joe Gilliland Customer Care Manager
★★★★★ 5/5
GoogleHad a great experience working with Leaders through the entire process of purchasing my property. Adam Latter, the rep assigned to my case was extremely helpful and answered all my questions and requests promptly. He even took the time to show us the property again when we were unsure to help us make our decision. I would highly recommend their service.
Benish · 26 August 2019
★★★★★ 5/5
GoogleI have been renting in London for a few years now and Leaders have been my absolute best experience so far. From the viewing, to getting the keys and then sorting any maintenance queries, it has been an overall pleasure to work with this branch - top top stars as far as I'm concerned. Keep it up guys!
Ruxandra · 25 August 2020
★★★★★ 5/5
GoogleVery professional and nice staff, made this proceess for us smooth and easy! Great service and timely response from Kismet!PositiveQuality, Professionalism
Marin · 25 August 2021
Agent replied · 24 August 2024
Hi Marin, thank you so much for your positive comments about Kismet and our team at Leaders Estate Agents Kingston!
Kind regards
Customer Care Team
★★★★★ 4/5
GoogleI have been using Leaders for more than 14 years to manage a couple properties. I always find them to very professional and quick to resolve any issues.
Bruce · 26 August 2019
Agent replied · 24 August 2024
Hi Bruce, thanks for taking the time to leave a review about your experience with the Leaders team at Kingston. We are so pleased to read that you have found the team to be so professional and helpful throughout your 14 years with them as a Landlord. We hope the team can continue to provide such a great level of service moving forward. If there is anything further we can do to help then please do not hesitate to get in touch. Kind Regards, Leaders
★★★★★ 5/5
GoogleI have been using this lettings agent for the last 16 years and they have always been a pleasure to deal with and very efficient. I would not hesitate to recommend them.
Robert · 27 August 2015
Agent replied · 24 August 2024
Many thanks for your review Robert. We look forward to working together for many more years to come.
★★★★★ 5/5
Googlethanks Leaders
you always do a great job at finding me tenants
keep up the good workPositiveResponsiveness, Quality, Professionalism, Value
Steve · 25 August 2021
Agent replied · 24 August 2024
Hello Steve Lloyd
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Customer Relations Team
★★★★★ 5/5
GoogleThis branch is the best Kısmet is very kind and polite Thank you very much all Leaders Kingston team👏👏👏PositiveQuality
Ibrahim · 25 August 2021
Agent replied · 24 August 2024
Hi Ibrahim, thank you for taking the time to let us know how we did at our Leaders Kingston branch did and appreciate your comments. We hope you have a great day!
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleThe support and quick communication has made renting through Leaders an easy experience. A special shout out for Kirtan , plus Larissa and Annabel from the property management/ maintenance side. Would recommend
Rebecca · 25 August 2023
★★★★★ 5/5
GoogleCannot recommend the letting team highly enough. They have been absolutely fantastic in dealing with all my queries swiftly and to my full satisfaction. Joel in particular has gone out of his way to ensure everything went smoothly, no ask was too big and this had led to a very positive experience overall.
Rafiah · 26 August 2019
★★★★★ 5/5
GoogleA very prompt and smooth process re-letting our property. Nick and Kirtan at Leaders Kingston office were responsive and helpful throughout, thank you for a great service.
Maureen · 25 August 2023
★★★★★ 5/5
GoogleExcellant service
Everyone in this branch is helpful, friendly and accommodating, its a pleasure to go in the shop.
Xlz · 26 August 2019
Agent replied · 24 August 2024
Thank you for taking the time to leave us such a great review about your experience with the team in Kingston. We're really happy to hear you found the team to be so helpful, friendly and accomodating. If there is anything we can do to assist moving forward then please feel free to give us a call or stop by. We hope you have a great day! Kind Regards, Leaders
★★★★★ 5/5
GoogleAn excellent service !
Victor · 25 August 2022
Agent replied · 24 August 2024
We appreciate your positive review about your recent experience with us!
★★★★★ 5/5
GoogleFriendly, competent staff; always ready to help when needed; we liaise with Fiona; she is just great
Federico · 26 August 2019
Agent replied · 24 August 2024
Hi Federico. Thank you for taking the time to let us know how we did. We hope you have a great day! Kind Regards, Leaders
★★★★★ 5/5
GoogleWe have just moved into a flat and we were really happy with the service that Louis and the lettings team provided. The renting process was smooth and efficient and there were no problems whatsoever. We definitely recommend this agency for anyone looking for a property in this area.
Mateusz · 26 August 2019
★★★★★ 4/5
GoogleMy tenancy was handled professional and speedily in the midst of the C19 outbreak.
Floyd · 25 August 2020
Agent replied · 24 August 2024
Hi Floyd Briscoe,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Kingston. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Leaders Estate Agents Kingston
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