4/5
GoogleProfessional services
Agent replied · 24 August 2024
Dear Chow We are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team
Trusted Agent profile · Kingston Upon Thames
Leaders Sales Kingston Upon Thames reviews
★★★★★
290 reviews across 1 platform
49 Fife Road, Kingston Upon Thames, KT1 1SF
Leaders Sales's office in Kingston Upon Thames, at 49 Fife Road, is rated 4.5 out of 5 across 290 reviews on 1 platform, including 290 Google reviews rated 4.5.
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Reviews
Every review we hold for the Kingston Upon Thames office, from every platform, shown as written. First names only.
Google1/5
GoogleThe worst experience I ever had. Never ever deal with Leaders, very unprofessional, no reliable, the most expensive. Cancelled agreement 4 days before moving date because someone offered higher. Was waiting for refund administration fees for 2 weeks, after calling and emailing every day. Just avoid this agency.
5/5
GoogleHelpful and attentive service, consistently deliver.PositiveResponsiveness, Professionalism
Agent replied · 24 August 2024
Dear Jeremy Perl, Thanks for taking the time to leave us a review , we appreciate your feedback All the best, Customer Relations Team
1/5
GoogleThe worst letting agency ever...they have no respect for their clients.
Agent replied · 24 August 2024
Hi Andrei we're saddened to read your comments about us here at Leaders and our team in Kingston. We pride ourselves on providing exceptional service so its really disappointing for us to read your comments and hear that you feel we haven't been able to supply you with this. Fiona the Manager of the branch would would really like to speak with you regarding this matter to get a better understanding of what has gone wrong, if you're happy to do so then please reach out to her on 020 8546 6300, this will give hr the chance to address this with you directly and where possible she'll try to turn your experience with us around. Kind Regards, Leaders
5/5
GoogleThanks for Adam and all team, very helpful and professional!PositiveProfessionalism
Agent replied · 24 August 2024
Hi Steve Yang, Thank you for the great review of our Leaders Estate Agents Kingston team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Leaders Estate Agents Kingston
5/5
GoogleEvery tenancy has its challenges and we can say that the Leaders team have dealt with all of them in the most professional way possible. We don't have the slightest hesitation to recommend Leaders Kingston to both landlords and tenants alike.
5/5
GoogleI highly recommend Leaders Kingston. The staff are always very helpful and professional. My main contact was lettings negotiator Louis Nichols who was excellent. He really understood my requirements and actively searched for and found me an ideal property.
5/5
GoogleI use Leaders for two properties. They have the outstanding customer service and their staff is very friendly. For the property move in, Louis shows us the new place and answers all the questions we asked. Highly recommend company and staff.
5/5
Googlegreat staff and very kind a professionals.
Agent replied · 24 August 2024
Hi Alvaro, thank you for taking the time to let us know how we did. We are so happy to read that the team were so great throughout your experience! If there's anything further we can do for you please do not hesitate to get in touch as we are happy to help! Kind Regards, Leaders
5/5
GoogleAs a first time buy the whole process was quite daunting, but Adam at leaders was very informative, had great communication and very helpful through out. Glad I bought my first property with Leaders
5/5
GoogleI have rented and moved in to a new flat through Leaders. Thanks to the team especially to Louis who was so accommodating and prompt in answering all my queries. Keep up the good work.
5/5
GoogleKirtan Patel at Leaders did a great job.
5/5
GoogleVery helpful team at this branch. Joel in Kingston helped my wife and I to find a good rental property quickly. Communication was prompt and the agreements were completed swiftly. Overall very helpful.
5/5
GoogleWe received a five star service from Louis at the Kingston branch. Love the property and hope to be here for many years. Thanks again to Louis and Leaders
3/5
Googlea very mediocre feedback service
1/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Dear Uranoascendente, we appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleA good and honest agency I would recommend to every friend moving into Kingston. Good agents, like Louis, proactive and helpful!
5/5
GoogleExcellent service from Louis.He was really accommodating and promp inanswering all my queries. I appreciate all his hard working.
4/5
GoogleFriendly and professional service
5/5
GoogleRating only, no written review.
Agent replied · 10 December 2024
Dear Sara-katie Fayed Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
4/5
GoogleAdam at leaders was very helpful and informative all through the process . Thank you.
5/5
GoogleAlways quick responses and friendly staff, very happy with the service!
5/5
GoogleNice team sold our house very quickly.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Leaders Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Kingston Upon Thames.
