Every review we hold for the Kingston Upon Thames office, from every platform, shown as written. First names only.
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5/5
GoogleHolly has been excellent, from sending us potential properties at the start of the search to guiding us through the offer and contract process. Sheβs made it really simple and been on hand to answer any questions weβve had, would highly recommend.
James Β· 10 November 2023
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5/5
GoogleI honestly can't thank Will at KFH enough the last few months. Without his support selling my property it wouldn't have got over the finish line. I will be forever grateful to him! Hugely recommend his services and KFH for everything. It's been a pleasure. Thank you again <3
Grace Β· 30 April 2023
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5/5
GoogleSimon Jermak has been helping me since the new year, in my search for a one bedroom flat. I find him to be sincere, reliable and most important of all, remember my special needs in finding the right apartment with regard to my mobility limitations. I feel reassured and confident that in time, he will find an apartment suited to my needs. Well done Simon and KFH.
Zahra Β· 29 July 2020
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1/5
GoogleI called to ask if a property had a dish washer. Their response was, because I called yesterday and asked if I can sublet a room, I can't rent that property. It was like I shouldn't ask them questions.
Eventually, after I clarified I wasn't planning on subletting a room if they don't let me..., they told me they didn't know if it had a dish washer. I think they should about properties they've listed.
Anyway, they didn't bother contacting me about the dishwasher, so here's a review from me π.
1 star.
Ben Β· 24 May 2024
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5/5
GoogleLinnea gave as the best service any estate agent could have ever done!
My mother was looking for a flat recently as she wanted to downsize and Linnea and KFH were the only estate agents that took their time out and actually suggested properties based on her requirements. All other estate agents never followed up with us but her. We were very happy with the way she communicated with us and how Linnea took care of the process End-to-End. I really recommend and would love to work with her again soon!
Many thanks to the KFH and Linnea for accommodating or family and my elderly mother!
Mo
Mohsin Β· 22 May 2024
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5/5
GoogleI had the pleasure of having Matilda help me in my search for a flat. She helped me to understand the rental market here because I was not familiar with it. I appreciate how she remembered my specifications, always followed up to find out what my thoughts were and answered all of my questions. I definitely recommend her as an agent who really listens to her clients and acts on it.
Nebiat Β· 18 October 2024
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5/5
GoogleHolly was proficient and professional throughout the rental process. A great help!
Nicole Β· 20 March 2025
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1/5
GoogleNot a very detail oriented agency. Lacking relevant and important information right up until I was given a contract for a flat. Realised very quickly I was tricked into paying a holding deposit for a property and promises which were never met, and problems I knew not about until after making the mistake of securing a contract.
Sad Β· 22 April 2025
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5/5
GoogleSuch a great experience using Pippa and her team at KFH in Kingston. I had lost a buyer through another agent but Pippa and Mohammed quickly and proactively found me a new buyer, then drove the process forward so that I wouldnβt lose my onward purchase. Their attention to detail, and their customersβ needs, really makes them stand out. I would highly recommend them - and already have!
Amy Β· 27 November 2019
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5/5
GoogleHolly has been really supportive and responsive throughout our whole process of looking for a student flat, considering it was our first time going through such a process, she answered all our questions efficiently. Also, before finding our flat she always kept us in mind whenever new properties were put out. Thank you so much!
Angel Β· 29 July 2022
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5/5
GoogleI would like to say big thank you to Holly who helps my family to fing a home. Brilliant service and brilliant team.I Would highly recommend this company to my friends
Anfisa Β· 22 May 2024
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5/5
GoogleLinnea was super helpful in our hunt for a 5 and 4 bedroom house. She was so lovely throughout the whole process and couldnβt be more brilliant!!
Devon Β· 27 July 2024
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5/5
GoogleAs first time buyers, my partner and I didnβt really know what to expect. What I can say is Connor and the team in KFH Kingston from the get go were fantastic, from communication to being proactive on our asks, I canβt thank Connor and co enough for making the experience seamless.
Charlie Β· 1 November 2022
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5/5
GoogleLinnea was a massive help to me, 5*
Christian Β· 22 April 2025
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1/5
GoogleThis is the worst Estate Agent I have ever seen in my life. Specially, Agent named Shanai is the worst agent i have ever seen in my life. Unprofessional, Unresponsive, and Totally Unhelpful to Tenants. The worst agent with horrible attitude ever. Do not engage with her, if you are a tenant.NegativeResponsiveness, Quality, Professionalism, Value
Sam Β· 22 June 2022
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5/5
GoogleItβs my first time came to the UK to rent a flat, I had a lot of problems that I hadn't encountered before. Thanks to Sam for answering my questions quickly and patiently. Sam is efficient and takes good care of the needs of his clients. I would highly recommend him to my friends.PositiveResponsiveness, Professionalism
J Β· 22 June 2022
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4/5
GoogleWe were able to find the right tenant for our flat within 10 days. Thanks to Alex for screening and shortlisting the prospective tenants and to Megan for her relentless effort in showing the flat to the so many who were interested and finally finding the right tenant
Vasantha Β· 1 March 2023
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5/5
GoogleWe used KFH for the purchase of our first house in Kingston. Kaylee Humphrey was our main contact and she was absolutely brilliant. Nothing was ever too much trouble, always getting back to us quickly on our endless queries. She was personable, professional and super efficient. Thank you to Kaylee and the team at KFH for making our move so seamless and stress free. Laura and Nick
Laura Β· 27 August 2019
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5/5
GoogleI highly recommend using KFH if you are selling. Ross was outstanding, he definitely got the job done during some stressful times and I felt I was in very capable hands. The team were also excellent and my property sold within a few days of being on the market. Thank you very much for all your hard work. I couldnβt have done it without you. Nicola.
Nicola Β· 29 July 2019
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5/5
GoogleI had a fantastic experience with Linnea at KFH. From the very beginning, she was incredibly professional and attentive. She took the time to understand my needs and preferences, and her knowledge of the local market was impressive. She was always quick to respond to my questions and provided valuable insights throughout the process.
Murad Β· 22 April 2025
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5/5
GoogleHolly was great, very responsive and kind. Thanks!
Eliott Β· 20 March 2025
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5/5
GoogleThe team at KFH have been truly incredible with providing an accessible, easy and simple experience. Being new to the UK and all the procedures here, they walked me through each step of the application process and handled all the key steps for me with the utmost understanding of my circumstances and my needs. I am especially grateful to Linnea and Alex who were just brilliant in facilitating the whole process. I absolutely recommend KHF to anyone looking for a properly accessible and supportive organisation.
Kristina Β· 23 February 2024
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5/5
GoogleWhat can I say other than wow!
Simon who looked after me was the most amazing, caring and honest person I have ever dealt with always finding time to answer questions I needed answers to.
Was so so helpful throughout the process with the massive understanding of the subject and the Kingston area!
Couldnβt ask for more! Would definitely recommend Simons services to anyone
David Β· 27 December 2019
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5/5
GoogleThe team at KFH were a fantastic help with the purchase of our first home, would highly recommend Connor Marney our sales negotiator who was always on hand to help us navigate the purchase. If he didnβt have the answer right away heβd work quickly to resolve, leaving us feeling assured.
Holly Β· 29 July 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.