Every review we hold for the Kingston upon Thames office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe are in the process of buying our first home and cannot recommend Connor Marney enough. Connor has been on hand (from first viewing) to talk us through the process and has kept us updated at every point in the journey. Connor is very responsive, great communication, professional and a credit to KFH. Thanks for a really positive experience and for making it so easy. We would also throughly recommend Kevin Hurley and Heather Froment Jones as brokers, on the ball at every stage and made the process of getting a mortgage painless. Josh and DaniPositiveResponsiveness, Quality, Professionalism
Josh · 26 October 2021
★★★★★ 5/5
GoogleI have had the pleasure of dealing with Jack for the rental of my Kingston property. The whole process has exceeded all my expectations. It went smoothly, quickly, and he listened carefully to my requests for the kind of tenants I was looking for for a long tenancy, and within less than a week found just the perfect couple, who made a very good offer. I will not hesitate to recommend Jack to deal with renting a property, and look I forward to meeting him again in the future. I am delighted.PositiveQuality, Professionalism
Lise · 26 October 2021
★★★★★ 5/5
TrustpilotGreat professional service
We recently sold our two bedroom flat via the Acton branch. Through the whole process, Rossen was professional and knowledgeable. He always provided timely updates and was able to smooth communications between buyers, sellers and solicitors. We would not hesitate in recommending KFH.
SM · 1 October 2024
★★★★★ 5/5
TrustpilotA helpful and happy house buying experience
I found the process of purchasing a property with KFH smooth and relatively easy. Especially as we were relocating back to the UK. We therefore had a few extra needs and requirements but they were handled professionally and personally by John and the team to help get everything over the line in a timely manner.
Jit · 24 February 2024
★★★★★ 5/5
TrustpilotOutstanding
Outstanding! Danica Macnab is everything you wish for in an estate agent: friendly, high professionalism and experience, kind and caring approach. Her expertise and knowledge put me at ease during the renting process. She has been amazing from start to finish. Couldn't recommend her highly enough! Danica and her team at Kinleigh Folkard and Hayward Muswell Hill branch. Thank you so much!!!
Lumi · 15 September 2023
★★★★★ 5/5
TrustpilotKFH got me the best price for my property.
I sold my property at the beginning of February through the Highgate branch of KFH and have nothing but praise for Shaun Cunningham and his team. They were professional and helpful throughout and also got me the best price for my property. I would definitely recommend KFH to anyone looking to sell their property.
Carl · 14 March 2024
★★★★★ 5/5
GoogleKFH were absolutely Brilliant! Will & Toby & Richard were so professional in every way during the whole process. I would rate them as Excellent Estate Agents and I would definitely use them again! They really made the whole process a pleasure- Well Done- Exceptional Service.
Teracy · 27 July 2024
★★★★★ 5/5
TrustpilotI would like to say a big thank you to…
I would like to say a big thank you to Victoria and Natalie who, as usual, have bee very helpful and professional helping to find tenants. Also, if I have needed advice on anything they have always been there with up to date legislation rules and regulations and general advise. The staff at KFH always go the extra mile to help. I have been dealing with KFH for 20 years and have never been disappointed with their work ethics.
Teresa · 15 October 2021
★★★★★ 5/5
TrustpilotSold my house through KFH Balham
I sold my house through KFH Balham. The team were polite, presentable and knowledgeable. Viewings were conducted efficiently with plenty of notice. Joel, who found me my buyer was excellent at keeping on top of the transaction and seeing it through to a successful conclusion.
PW · 11 August 2024
★★★★★ 1/5
TrustpilotRianna Watson is very rude
Rianna Watson is very rude, she does not respond to emails or assist those who ask for help, she was horrible over the phone and lacks basic manners. Why hire someone who can’t even communicate with clients. We’ve had a horrible experience.
Unknown · 26 September 2024
★★★★★ 5/5
GoogleHolly Witherington was amazing in helping me through the process of renting my first flat. I’m inexperienced but she was so polite and easy to approach. She kept in frequent contact with us and took us through the process step by step. She made the whole experience feel so smooth and easy. I’m super happy and 100% recommend her.
Abigail · 26 October 2023
★★★★★ 5/5
TrustpilotKFH was very clear and supportive…
KFH was very clear and supportive throughout our rental process. Letting agent Paul Johnson was equally clear, efficient and helpful throughout the procedure also! Communication was very strong throughout and continues to be now that we're all moved in :)
Catherine · 21 October 2024
★★★★★ 5/5
TrustpilotStephen Akinlusi is the best agent…
Stephen Akinlusi is the best agent ever! Like OMG. Stephen took the time and dedication help me and my family getting our flat. we were first time buyers and his help was crucial, always checking, communicating, providing guidance even helping us out with our solicitors.Stephen is a true asset to KFH Lordship Lane and I’m EXTREMELY THANKFUL he was my agent!!!! 100% recommended.
Maria · 24 June 2023
★★★★★ 5/5
TrustpilotBayswater office and Mimi Wilkinson
My experience with the agency and especially Mimi Wilkinson of the Bayswater branch was above and beyond expectations.Patient and hands on with anything needed, from finding the perfect property, till completion -despite difficulties we encountered with the process. I would work with her again anytime and the office was overall very helpful.
Jessica · 14 March 2024
★★★★★ 5/5
TrustpilotSupportive every step of the way - Lucas
Lucas supported us through the process of being first time buyers, explaining everything we needed to know and going above and beyond to ensure we had all of our questions answered in a timely manner. We felt confident that Lucas helped us pick a mortgage product best suited to our needs. We would recommend Lucas to anyone looking for a mortgage. Thanks so much!
Candice · 21 May 2023
★★★★★ 5/5
GoogleWe are renting a property from FKH, and it went very smoothly. The team, especially Holly and Alex, are very helpful. They provided us clear instructions and recommendations promptly when we have any queries. Highly recommend to anyone if you are looking for a property near the area.
Parco · 28 May 2024
★★★★★ 5/5
TrustpilotLucas Matta Mortgage Advisor
Lucas has been consistently communicative and professional throughout the mortgage arrangement process and has provided an efficient and complete service throughout. I would recommend his services to anyone looking to arrange a mortgage and I have nothing negative to say about my experience. Excellent.
Richard · 5 August 2024
★★★★★ 5/5
TrustpilotThe service we received was amazing
The service we received was amazing. Hannah and the team went above and beyond. We had a bit of a rough time trying to sell our flat in the current market, but Hannah didn't give up on us and ended up finding us the perfect buyer.I would highly recommend KFH!
Michael · 16 April 2024
★★★★★ 5/5
GoogleGreat service from the super hard working Linnea Matseke at KFH in keeping us informed of candidate properties to rent and arranging viewings.
Robin · 11 November 2025
Agent replied · 11 October 2026
Thank you for your kind words, Robin. We are delighted to hear that Linnea provided you with excellent support and kept you well-informed about rental properties. Our knowledgeable team is committed to delivering reliable results that align with our clients' goals. If you need further assistance, please don't hesitate to reach out to us.
★★★★★ 5/5
TrustpilotI purchased my property via the…
I purchased my property via the Southfields branch.Grant the manager was friendly, helpful, efficient and listened to my needs. Nothing was too much trouble, Grant even helpedme to navigate extending my lease. Well done and thank you Grant .The staff in the branch were also friendly and efficient .
Pete · 1 May 2024
★★★★★ 5/5
TrustpilotI used the Clapham brand of KFH to sell…
I used the Clapham brand of KFH to sell my Flat and had Aarti Chohan as my agent and sales progresser, who was fantastic. The sale was littered with issues from the buyer but Aarti was always on hand to speak to, was very quick at coming back to messages & emails and I felt that she really trusted agent throughout.
Rob_ · 27 July 2023
★★★★★ 5/5
TrustpilotExcellent Service
We had a positive experience with KFH in particular Chris Hulme who provided a great service. Everything was done so fast. He was always available and efficient. It was a pleasure doing business with him. We would not hesitate to use KFH again in the future.
Ms · 18 June 2024
★★★★★ 5/5
TrustpilotVery positive experience
Without a doubt one of the most positive experiences I've had with an estate agency. We had a very stressful end of tenancy and looking for a rented property - but KFH Acton were incredibly helpful, patient and kind. Specifically Peter B.,who was very supportive of me and my partner during a very difficult time. I hope I get to use KFH again on the future!
Joey · 16 February 2023
★★★★★ 5/5
GoogleI am very satisfied with the support I receive from the KFH team, and especially Jack Parsons. They helped me during the entire process of the documentation, procedures, and communications in a professional way and kept me informed about the current status and next steps, which made my shifting into my current apartment a very swift process.
Gopichand · 26 October 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.