Hamptons Kingston Sales reviews in Kingston upon Thames

★★★★★ 5/5

Google

We bought a house with Hamptons Estate and Letting at Kingston. Paul M. was leading the deal and he went way beyond what one could expect. The deal was incredibly complicated and involved two sellers that didn't want to work together. If it wasn't for Paul would probably still be in process of purchase! I admire how he was constantly pushing different parties and communicating effectively so that we can progress. Thank you very much Paul and the team!

Mykyta · 15 May 2024

★★★★★ 5/5

Google

We have just completed on a house in Surbiton. We were looked after by Paul who was amazing from the first viewing to completion. Paul took our poor perception of estate agents and turned that on its head. We cannot recommend Paul and Hamptons more highly. Our purchase became difficult and complicated with some issues, not connected to Hamptons, that could never be forseen. The issues should have caused us some real stress, however, Paul took them all away and ensured the process was as painless as possible. We are so grateful and thankful to Paul and Hamptons for everything they have done for us.

JagroopJasmeen · 15 April 2024

★★★★★ 5/5

Trustpilot

recently moved into a property

I have recently moved into a property managed by Hamptons, my property manager Danish Ashraf has been very attentive in helping address some minor issues at the property. Danish is always prompt in responding to emails and phone calls. I am very pleased with the service provided by Hamptons.

Virginia · 28 April 2026

★★★★★ 5/5

Google

I wanted to thank Jodie for her great support for finding the superbe flat. Always available to help with quick responses. Thanks for the swift process. All went great.

Fernando · 17 January 2026

★★★★★ 5/5

Google

Excellent experience with Hamptons for our sale process. Highly recommend as they were very transparent with pro-active communication throughout. Everything was professionally managed from viewings to completion. We were updated on progress continually and advised appropriately. Special thanks to Paul for his professionalism and diligence to support the sale through to completion. Thanks to Gene, Paul and the team for all your efforts. Would not hesitate to recommend.

Ian · 28 October 2024

★★★★★ 5/5

Google

Fantastic experience from Peter, Zoe and the team at Hamptons Surbiton and Kingston. We found our dream property on the coast in Wales and had just 2 weeks to sell our property in Kingston or the house would go back on the market. Luckily we were given great advice on the pricing strategy, an open day arranged and we managed to secure a proceedable buyer in time 😄 we received great post offer support and advice as we moved through the sale. The team did everything they could to ensure we made it through to completion in a tough sellers market! We now called Wales home and it would not have been possible without the team helping us to achieve our dream! Thank you so much Peter, Zoe, Paul, Beth and the team! ( and thank you for all the candle lighting and cushion plumping!)

Katie · 16 March 2024

★★★★★ 5/5

Google

I cannot rate Hamptons highly enough. We have recently sold our house and although it took a little time we got there. Not one week went by without viewings and the whole team were outstanding. If you are thinking of selling your property I cannot think of a more professional agent to use. Peter you should be very proud of your harding working dedicated team Kelly, Zoe, Gene and Nadia hope I haven't missed anyone. Thank you everyone at Hamptons very very grateful.

Lesley · 11 December 2025

★★★★★ 5/5

Google

Thoroughly impressed by Hamptons throughout the sale of my property. You might find a slightly cheaper commission rate elsewhere (1.25%+VAT) but you're very unlikely to find the excellent level of customer service and professionalism. It's definitely worth paying the bit extra. In particular thank you to Paul Marchant and Gene. Paul even drove to me to pick up the keys near the completion date to save me having to reorganise meetings to get to the Hamptons office - well above and beyond.

Ollie · 15 February 2024

★★★★★ 5/5

Google

I can thoroughly recommend Hampton's Estate Agents. We dealt with Paul Marchant from their Kingston Branch and he was very helpful in guiding us through the various stages of moving home after 39 years living at our previous address. Nothing was too much trouble for him, and as we were downsizing from a house to a flat, he was able to organise numerous visits to the flat during the purchasing process to enable us to carry out quite detailed measuring up. We moved in on 28th September 2023 and he still rings up to see how we are settling in. Really good service.

Peter · 16 January 2024

★★★★★ 5/5

Google

Moving home is a big challenge and needs professionals who understands this. Would like to thank Hamptons Kingston team who understood our requirements and guided us all the way. Special mention of Jodie, she is excellent in her suggestions and follow ups, made this process less worrying for us, listened and dealt very patiently. Another person we spoke in absence was Luke, he is amazing to talk to. Victoria and the team is highly recommended to consult, if looking for a new property. Thank you guys!

Abhi · 16 January 2024

★★★★★ 5/5

Google

Moving home is a big challenge and needs professionals who understands this. Would like to thank Hamptons Kingston team who understood our requirements and guided us all the way. Special mention of Jodie, she is excellent in her suggestions and follow ups, made this process less worrying for us, listened and dealt very patiently. Another person we spoke in absence was Luke, he is amazing to talk to. Victoria and the team is highly recommended to consult, if looking for a new property. Thank you guys!

Abhi · 15 January 2024

★★★★★ 5/5

Google

We recently used Hamptons to list and sell our house for us. Two other agencies had been unsuccessful getting people through the door, and we'll never know if Hamptons could have got us more people, as the first person they showed round bought the house! What we can tell you is that from that point forward Zoe's comms were outstanding, and when it came to the crunch at the end, Zoe really put the extra effort in to make sure we got the sale over the line. They are lovely people and we highly recommend

Rik · 11 November 2025

★★★★★ 5/5

Google

Reliable, Professional, and willing to walk the extra mile. Hamptons has helped us both in purchasing and managing our property. Their service is Professional. They are systematic, well structured and organized, yet accommodative and patient. They respond in good time and are always willing to be engaged with clients for other options to resolve problems. Willing to walk the extra mile to get results. Good management. We are deeply thankful to Victoria Beckett and her team of staff Grace, Anna, Molly and others who have all ably helped us to solve all our problems since 2021.

Andy · 17 December 2023

★★★★★ 5/5

Trustpilot

Very efficient

Very efficient and responsive to requests from our tenants and sourcing the correct tradesmen to sort issues in a quick and timely manner and at a competitive cost. Particular mention to Mandy and Patryk who are superb

Anna · 30 September 2026

★★★★★ 5/5

Google

Lauren was very friendly and helpful on the phone. She quickly sent us a property to view and mentioned she will keep us updated with more options. We really appreciated her warm approach and clear communication.

Salih · 17 September 2025

★★★★★ 5/5

Trustpilot

A Positive Experience as a Tenant

For many years I continue to have a positive experience with Hamptons. My property manager (Danish Ashraf) has always been responsive, professional, and helpful, particularly when recently dealing with a leak and arranging the replacement of a boiler and shower. Communication has been excellent throughout, and I would happily recommend their property management services.

Emel · 1 June 2026

★★★★★ 5/5

Google

Zoe is an amazing estate agent. Her excellent communication and negotiation skills helped us land our dream family home. She is fair, experienced and professional. It was a pleasure working with her.

Richard · 17 October 2025

★★★★★ 5/5

Google

Looking for a new home is daunting - endless viewings, uncertainty, and stress. However, when we finally found a house we loved and were shown around by Zoe, it was an immediate relief. We instantly felt she was someone we could trust, and that made all the difference. Throughout the process - despite the inevitable ups and downs of chains and solicitors - Zoe’s professionalism and commitment never wavered. She handled everything with incredible understanding, skill, and patience. Always supportive, always communicative, and consistently going the extra mile to get the sale over the line. It genuinely felt like she cared about achieving the best outcome for everyone involved. We’ll be recommending her wholeheartedly to friends, family, and colleagues. Thank you again for everything, Zoe!

Laura · 11 October 2025

★★★★★ 5/5

Google

My husband and I have had impeccable service from Zoe at Hamptons, her communications has been consistent and we always feel heard and understood for our needs for our next property purchase. She has a brilliant way of making her service personalized as well as make you feeling valued as a client. She is super knowledgable about every property we viewed and she was transparent throughout the whole process. We would definitely recommend her and Hamptons for their selling and buying expertises!

Dimitri · 11 October 2025

★★★★★ 5/5

Trustpilot

The very fast and efficient response I…

The very fast and efficient response I got from Max Barnes when my boiler broke down leaving me with no hot water or heating was first class. Max was quick to act and to keep me informed of what was happening with the repair. Great service.

Ian · 17 March 2026

★★★★★ 5/5

Trustpilot

Brilliant Service Throughout

We worked with Mel, Callum, James and the team at Hamptons to sell our house in Dulwich. Despite the market being a bit slow at the time, their access to high quality buyers ensure a quick sale at the price we wanted.

Dodd · 17 April 2026

★★★★★ 5/5

Google

Our decision to obtain services from Hamptons Kingston / Surbiton Lettings was proved to be the wisest. Jodie was super professional and cheerful, always offered advice at the best timing and attended to our case like it was her own. The entire experience was fabulous, Hamptons and Jodie made the should be stressful house searching totally stress free.

Debby · 12 October 2024

★★★★★ 1/5

Trustpilot

Hamptons Letting Agents APALLING

Hamptons Letting Agents are absolutely apalling. Our entire 4 year tenancy was a struggle, with Hamptons being endlessly inefficient at resolving any issues, particularly in regards to property maintenance and upkeep. Eventually we were unceremoniously told we had to leave the property unexpectedly as the landlord was selling, in a very rude and blunt manner with no sympathy or empathy for the fact that they were removing someone's home from under them, completely without warning. To make it worse, the return of the deposit has been a nightmare from start to... well I'm not sure it will ever finish. We've chased continuously from the end of tenancy and it has now been 2 months and still no return. The deductions listed are utterly absurd (95% of the deposit), with absolutely no acknowledgement of fair wear and tear, the numbers clearly plucked out of the air (£60 for a £5 polyfilla job for example, and an attempt to charge us for an issue which is clearly visible in an image of the property from 11 years ago) and a blatant disregard for rental standard and wear and tear. in addition to this, 2 months later and the landlord is randomly creating issues to add on to the deductions, which were not present at check out nor previously mentioned. Whenever we request the money back or ask that the return of the deposit be treated with some sense of priority or urgency we are simply told "There is no legal timeframe in which we need to return the deposit." We have now instigated the TDS dispute service as at least we will have the legal time frame Hamptons are so concerned about. Absolutely unbelievable, if you have any choice in the matter, do everything you can not to rent with Hamptons. I extend this advice to landlords too, if you want happy tenants and positive recommendations - choose someone else.

Laurie · 3 July 2023

★★★★★ 5/5

Trustpilot

Excellent Property Manager.

David Whiting has been the Property Manager looking after both my Tenanted Properties for the last 10 years and over that time has provided a friendly efficient service. Nothing is too much trouble and problems are solved quickly and without fuss.

Mr · 22 March 2026