Trusted Agent profile · Kingston upon Thames

Hamptons Kingston Sales reviews in Kingston upon Thames

4.3

★★★★★ Great

1,673 reviews across 2 platforms

40 High Street, Kingston Upon Thames, KT1 1HL, KT1 1HL

Part of Hamptons, see every office.

Hamptons's office in Kingston upon Thames, at 40 High Street, is rated 4.3 out of 5 across 1,673 reviews on two platforms, including 254 Google reviews rated 4.9.

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4.9 / 5

254

Reviews on Google

This office

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1,419

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Kingston upon Thames office, from every platform, shown as written. First names only.

5/5

Google

I write this review from our new home and I genuinely don't think I would be sat here if not for the efforts of Zoe Gray at Hamptons in Kingston. People say buying a property is (one of) the most stressful things you can do, and I didn't believe it, our first property was a breeze, but as first time buyers you have that power. I was not prepared for what was to come. From the start, Zoe coached us as buyers on how to get our dream home. I sought advice, I hate not being able to control everything, and was given options and insights on how I could influence the outcomes. Later in the process, everything started to fall apart, stemming from our buyers, with a different estate agent. They had valid concerns, not helped by a difficult management company, and extremely slow solicitors, but Zoe stepped in and stepped up, again. Communication, escalation, advice - any time of day. Reassuring the chain, supporting us; she was doing the role of solicitor and two estate agents. Every single day we moved the needle on getting it closer to the exchange and completion, right down to the final day. If we ever wanted to move, or wanted to recommend anyone looking to buy/sell in the area, I'd recommend Hamptons, in particular Zoe, but the professionalism is clear across the entire Kingston branch (additional special thanks to Peter Knowles and Paul Marchant).

Mark · 15 November 2024

Agent replied · 22 November 2024

Thank you for your wonderful review Mark. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!

5/5

Google

We recently let our house through Hamptons letting team led by Victoria and were very impressed with the service. Victoria is highly knowledgable and was extremely helpful throughout the whole process. I really valued her opinion and advice. Her team took over once the house was let and both Jodie and Melissa are super helpful and pleasure to deal with.

Valentina · 26 July 2025

Agent replied · 11 October 2026

We are so glad to hear of your positive experience with our team! We strive to provide excellent service and are thrilled Victoria, Jodie, and Melissa were able to assist you with the letting process. Kind regards, Lucy Mawer, Customer Feedback and Support Team

4/5

Trustpilot

Old Listed Country House

Very friendly and approachable team. Willing to adapt to our requests, listen and respond. Very good brochures printed. Online advertising constantly up dated and feedback. We were told about viewings in good time and also given ideas regarding what we could do to improve the house. They were all very diligent and hard working. Hamptons in Headington lead by Heather were extremely good estate agents and they all Genuinely wanted to sell our house and were extremely professional.

Claire · 6 December 2025

5/5

Trustpilot

Fabulous experience - thank you to our Property Manager!

We have recently become tenants in a rental property of Hamptons. We’ve only got good things to say about the service. Our property manager, Mandy, has been brilliant in answering any questions we might have and arranging people to pop in should any small issues arise at a prompt speed. Thank you so much!

Flora · 28 September 2026

Agent replied · 10 October 2026

Thank you for taking the time to leave such a lovely review. We're delighted to hear that you've had such a positive experience since moving into your new home. It's great to know that Mandy has been so helpful and responsive, and that she's been able to quickly assist whenever you've had any questions or needed support. I'll be sure to pass your kind comments on to Mandy, who I'm sure will really appreciate the recognition. We wish you all the best in your new home and hope you continue to enjoy your tenancy with us

5/5

Google

Fantastic experience throughout my sale process with Hamptons. One of the reasons I chose Hamptons was how transparent they were with my expectation setting about the sale unlike some other agents who promise you the moon. The sale process was professionally handled right from the viewings to completion. I was kept informed of the progress pro-actively and advised appropriately. Special mention to Zoe for her professional conduct and diligence once offer was received right through to completion. Thank Gene, Zoe and Paul for all your effort on this. Much appreciated

Reenav · 14 October 2024

Agent replied · 11 November 2024

Thank you for taking the time to leave us a review Reenav. We are so pleased to know that the team provided you with a high level of service!

5/5

Google

We recently rented a flat through Jodie at Hamptons Estate Agents in Surbiton, and the entire experience was fantastic! From the very first interaction, Jodie was incredibly professional, friendly, and attentive. She made the entire process seamless, from arranging the viewing to answering all our questions with clarity and patience. Jodie truly went above and beyond to ensure everything was handled smoothly, and her knowledge of the local market was invaluable. She kept us informed at every step and made what could have been a stressful process feel completely effortless. We highly recommend Jodie and the Hamptons Surbiton team for anyone looking to rent. Their service is top-notch, and we couldn't be happier with our new flat!

Andrew · 12 October 2024

Agent replied · 11 November 2024

Thank you for taking the time to leave us a review Andrew. We are so pleased to know that the team provided you with a high level of service!

5/5

Trustpilot

Outstanding Service

Mel and her team at Hamptons in North Dulwich were outstanding throughout the sale of our property. Even during a period when selling was far from straightforward, they worked tirelessly and ultimately secured the price we were hoping for on our home in Herne Hill. Their professional service and commitment truly impressed us, and we would highly recommend them for any property sale or purchase in the Dulwich or Herne Hill area.

Markus · 5 January 2026

5/5

Google

We had an amazing experience moving home with Hamptons with a special shout out to Pahul who was always attentive and available to answer any questions and help us through the process. 10/10 would recommend.

Sanchith · 4 October 2026

5/5

Trustpilot

So pleased I chose Hamptons to manage my cottage

I am only too willing to say I have been so pleased over the last 20yrs to have Hamptons manage my Wiltshire thatched cottage. I have been particularly impressed over the last year by the most professional, kind and thoughtful attitude of my Manager Mandy D’orta and her team colleague Anna!

Hazel · 3 October 2026

Agent replied · 10 October 2026

Thank you for taking the time to share your experience and for your continued trust in Hamptons over the past 20 years. We are delighted to hear how pleased you have been with our property management service, and especially with the support provided by Mandy and Anna. Delivering a professional, thoughtful and reliable service is something we strive for, so it is wonderful to know that Mandy and Anna have made such a positive impression and have helped make your experience such a successful one. Your kind words mean a great deal to us, and we will be sure to pass on your feedback to Mandy, Anna and the wider team. Thank you again for your recommendation and continued loyalty to Hamptons.

5/5

Trustpilot

Big thanks to my Property Manager: Nikki Cullen

Big thanks to Nikki Cullen who has been my Property Manager for a few years now and during that time has been proactive and reliable meaning I rarely need to get involved which for any landlord is exactly what you want. Issues are dealt with swiftly and I always have complete confidence that my property is in safe hands.

Richard · 13 April 2026

5/5

Google

We recently bought our house through Hamptons in Kingston upon Thames. The whole team were incredible, collaborative and were part of the journey right till the completion. We were super lucky to have Zoe Gray on our property buying. She was very quick with providing answers, tracking and follow up across different parties was awesome and was key in completing on time. We thank Peter as well as he pitched in on a specific issue and got that sorted out as well by involving himself into the same. I now know where to go for selling my other property. They are reliable and efficient. Hats off to the team for the best service and hope you keep up the same high standards ever!!

Prashanth · 13 August 2024

Agent replied · 11 November 2024

Hi Prashanth, we are delighted that you enlisted Hamptons Estate and Letting Kingston and Surbiton and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!

5/5

Trustpilot

Great Property Management

Great experience with Hamptons and our property manger Danish Ashraf. We’ve been renting for years and have dealt with quite a few property managers, but this was by far the best experience we’ve had. Danish was always incredibly responsive, quick to resolve any issues that came up, and consistently friendly and professional throughout our tenancy.

Ellie · 22 April 2026

5/5

Trustpilot

Incredibly happy with Hamptons Balham

We have been incredibly happy with our experience of selling our house through Hamptons Balham. Tom and Jack were the main estate agents we worked with. Also loved their photographer Bo who spent over an hour and a half getting excellent photos and a detailed floor plan (a lot of estate agencies won’t spend that type of money and time on the house marketing). Davina was also fab.

Rowina · 23 December 2025

5/5

Google

We recently sold our house through Hamptons in Kingston upon Thames. The whole team were knowledgeable, supportive and full of optimism throughout. This was our first move in many years and hopefully we will not be moving again but we would not hesitate to suggest Hamptons to anyone embarking on house selling and purchase. Peter leads a great team and a special shout out to Zoe and particularly Paul who kept us updated every step of the way!

Sheila · 14 July 2024

Agent replied · 11 November 2024

Hi Sheila, we are delighted that you enlisted Hamptons Estate and Letting Kingston and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!

5/5

Google

Big thanks to Jodie for supporting me with with finding an apartment in Kingston. It was such a pleasure working with her and the process from start to end was super smooth and allowed me to move in within days of securing the place, which I really appreciate!

Merethe · 17 August 2025

Agent replied · 11 October 2026

Thank you for choosing us to help you find your new apartment in Kingston! We are thrilled to hear that Jodie provided excellent service and made the process seamless for you. Welcome to your new home! 🏠 #customerfirst #movingmadeeasy Kind regards, Lucy, Customer Feedback and Support Team …

5/5

Trustpilot

Juan Elkington

Juan Elkington, based at the Maidenhead office has been an excellent Property Manager: professional, approachable, and highly responsive. He communicates clearly, deals with issues promptly, and makes everything as straightforward as possible. A pleasure to work with and a real asset to the team."

G · 5 October 2026

Agent replied · 10 October 2026

Thank you for taking the time to leave such a wonderful review. We are delighted to hear about your positive experience with Juan and the Maidenhead Property Management team. Providing a professional, responsive and approachable service is incredibly important to us, and it's fantastic to know that Juan's clear communication and prompt handling of matters have made managing your property as straightforward as possible. Your kind words about Juan being a real asset to the team are greatly appreciated, and we will be sure to share your feedback with him and his colleagues. Thank you again for your recommendation and for choosing Hamptons.

5/5

Trustpilot

Hamptons have been the letting and…

Hamptons have been the letting and managing agent for our studio flat in Kensington for 17 years, they have always been very focused, helpful and attentive. They have overseen the change over of tenants smoothly and swiftly, as well as any re-decorating and building works. I cannot rate the service too highly especially the staff who are currently managing the flat for us at the moment.

Frances · 7 May 2026

Agent replied · 24 June 2026

Thank you for your lovely review. We are so pleased to hear that you were satisfied with the service you received. Providing a professional and positive experience for our clients is extremely important to us, so it is always encouraging to receive such kind feedback. Your comments are very much appreciated and will be shared with the team. Thank you again for taking the time to leave your review.

5/5

Trustpilot

Property management

Hamptons have been acting for our let properties for several decades. They have always proved to be efficient, professional and competent. We are very comfortable in leaving our properties in their capable hands. Constance has been dealing with the day-to-day management and she is a delight to deal with. Thank you to both Constance and Hamptons.

Peter · 18 March 2026

5/5

Trustpilot

Very pleased

We’ve been renting a flat for over a year with Hamptons and I’m very pleased with the management. Any issues that have come up I was in direct contact with the property manager Patryk L. He would always respond promptly and was very thorough with getting issues resolved.

Andreina · 3 September 2026

Agent replied · 24 September 2026

Thank you for taking the time to leave such a fantastic review. We are delighted to hear that you have enjoyed such a positive experience during your tenancy with Hamptons. It's especially pleasing to learn that Patryk has provided prompt, thorough and reliable support whenever issues have arisen. Providing responsive property management and ensuring concerns are resolved efficiently are key priorities for us, so it is wonderful to know that Patryk's service has had such a positive impact on your experience over the past year. We will be sure to pass your kind comments on to Patryk, who I know will be very pleased to receive this recognition. Thank you again for your feedback and for choosing Hamptons.

5/5

Trustpilot

Hamptons - Excellent Tenant Experience

Hamptons look after the rental property I have occupied for 4 years now. I mainly engage with Daniel, who is extremely responsive and and courteous, but I have to say that every touch point with Hamptons, from the initial viewing, to the contract, and the annual property checks has always been handled with a high degree of professionalism.

Michael · 26 June 2026

Agent replied · 24 September 2026

Thank you for taking the time to leave such a positive review. We are delighted to hear that you have had such a consistently positive experience with Hamptons throughout your four-year tenancy. It is particularly pleasing to know that Daniel has been responsive, courteous, and supportive whenever you have needed assistance. We are also grateful for your comments regarding the wider team and the professionalism shown throughout the tenancy, from your initial viewing and tenancy agreement through to the regular property inspections. Your feedback is greatly appreciated

5/5

Google

We bought a house with Hamptons Estate and Letting at Kingston. Paul M. was leading the deal and he went way beyond what one could expect. The deal was incredibly complicated and involved two sellers that didn't want to work together. If it wasn't for Paul would probably still be in process of purchase! I admire how he was constantly pushing different parties and communicating effectively so that we can progress. Thank you very much Paul and the team!

Mykyta · 15 May 2024

Agent replied · 11 November 2024

Hi Nikita, we are delighted that you enlisted Hamptons Estate and Letting Kingston and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!

5/5

Trustpilot

recently moved into a property

I have recently moved into a property managed by Hamptons, my property manager Danish Ashraf has been very attentive in helping address some minor issues at the property. Danish is always prompt in responding to emails and phone calls. I am very pleased with the service provided by Hamptons.

Virginia · 28 April 2026

5/5

Google

We have just completed on a house in Surbiton. We were looked after by Paul who was amazing from the first viewing to completion. Paul took our poor perception of estate agents and turned that on its head. We cannot recommend Paul and Hamptons more highly. Our purchase became difficult and complicated with some issues, not connected to Hamptons, that could never be forseen. The issues should have caused us some real stress, however, Paul took them all away and ensured the process was as painless as possible. We are so grateful and thankful to Paul and Hamptons for everything they have done for us.

JagroopJasmeen · 15 April 2024

Agent replied · 11 November 2024

Hi JagroopJasmeen! Thank you for the great feedback. We are so happy that we are able to provide you with a remarkable experience and we wish you many happy years in your new home!

5/5

Google

I wanted to thank Jodie for her great support for finding the superbe flat. Always available to help with quick responses. Thanks for the swift process. All went great.

Fernando · 17 January 2026

Agent replied · 17 April 2026

Thank you for taking the time to leave a review, we're thrilled to hear that Jodie provided fantastic support in finding your dream flat. We pride ourselves on excellent service and smooth processes, so we're glad everything went great. Best Wishes, Lucy, Customer Feedback and Support Team

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