Hamptons Kingston Sales reviews in Kingston upon Thames

★★★★★ 5/5

Trustpilot

I would like to provide feedback for Danish Ashraf from Hamptons

I would like to provide feedback for our Property Manager Danish Ashraf who we have worked with for over 8 months. He has a very friendly open manner , is easy to get hold of, very responsive and is very understanding of a landlords needs and perspective. He is very professional and experienced in his field. He remains calm under pressure, can be assertive when necessary, is very organised and you can rely on him and trust that he will get things done. He takes control of things for you , is constructive in finding solutions and making helpful suggestions in order to get things done. He is a good communicator keeping you informed on what’s going on at all times , and has a great sense of humour!

Louise · 12 July 2026

★★★★★ 1/5

Google

Absolutely appalling experience with this agency. We were asked to give a £5,000 reservation fee for a new build property, with no relevant paperwork offered. Eventually after the matter being escalated, we received the correct paperwork. Paid the fee into a BRIP8 account, which we have since been told is ‘irregular’ for this type of transaction. The money has gone missing, and continues to be missing some 6 or so weeks later. Hamptons have had proof from our bank that it has left the account but rather than making any attempt to trace it, they have done nothing. Between Hamptons and the builders (Kidbrook Homes) solicitor, the evidence we gave them has clearly not been shared. The 3 members of Hamptons staff that we had dealings with, one being the Head of Residential Development, Surrey & Southern, has been stressful and pointless. They are rude, condescending and arrogant. They clearly have no interest in representing their client in securing what was a full asking price purchase. To date, we are still £5,000 out of pocket, and have no hope of Hamptons making any effort (along with Kidbrook) to trace the whereabouts of this money. They could not care less, and that is the attitude we’ve endured for weeks before we finally pulled out of the process.

K · 11 July 2026

★★★★★ 5/5

Google

We lived in our home in New Malden, Surrey, for over 50 happy years. Deciding to downsize and move out was a huge decision for us. Finding an affordable helpful Estate agent was not easy. There are many agents in the area. Hamptons came out tops for affordability- they arranged the photos used in our sales info. They made helpful suggestions as to where & how rooms should be photographed. They were very pro -active throughout the time in which our details were passed to prospective purchasers. The sale of our house has been completed, helped by the fact that they assigned one person to deal with many of the enquiries regarding our home. Thus ensuring that they had all of the house details at their fingertips. we have no hesitation in giving Hamptons Kingston 5 Stars *****.

Christine · 11 July 2026

★★★★★ 5/5

Trustpilot

Great experience overall

I had a great experience overall. Any questions or issues I had were dealt with quickly, and communication was always prompt and helpful. Thank you to Danish Ashraf for the support throughout the process.

Rashed · 26 June 2026

★★★★★ 5/5

Trustpilot

I have been a client of Hamptons in Reigate for many years…

I have been a client of Hamptons in Reigate for many years renting out my semi furnished property. I am extremely satisfied with the service. Their staff are very attentive. Athena and Jessica do an outstanding job at finding the best tenant for the property and ensuring the whole rental process goes smoothly. And similarly once rented property management presently handled by Conny has been really excellent, making sure that any issues are promptly reported and then get fixed. So all in all I can highly recommend Hamptons.

Graham · 12 March 2026

★★★★★ 4/5

Trustpilot

Removal of Canting Tree Close to Shed and Fence

We had struggled to find someone capable/willing to remove a large canting tree at the very end of our garden, next to a shed and a fence. Mandy Dorta thought outside the box and managed to achieve this through someone, quite rightly, she thought could achieve this. If the tree had come down it would have caused serious damage but Mandy Dorta was proved right as the chosen person did a very difficult job very well, especially given the lack of parking outside the house. Thank you Mandy.

Sandra · 12 March 2026

★★★★★ 1/5

Trustpilot

Hamptons Kingston upon Thames

Absolutely appalling experience with this agency. We were asked to give a £5,000 reservation fee for a new build property, with no relevant paperwork offered. Eventually after the matter being escalated, we received the correct paperwork. Paid the fee into a BRIP8 account, which we have since been told is ‘irregular’ for this type of transaction. The money has gone missing, and continues to be missing some 6 or so weeks later. Hamptons have had proof from our bank that it has left the account but rather than making any attempt to trace it, they have done nothing. Between Hamptons and the builders (Kidbrook Homes) solicitor, the evidence we gave them has clearly not been shared. The 3 members of Hamptons staff that we had dealings with, one being the Head of Residential Development, Surrey & Southern, has been stressful and pointless. They are rude, condescending and arrogant. They clearly have no interest in representing their client in securing what was a full asking price purchase. To date, we are still £5,000 out of pocket, and have no hope of Hamptons making any effort (along with Kidbrook) to trace the whereabouts of this money. They could not care less, and that is the attitude we’ve endured for weeks before we finally pulled out of the process.

DjD · 25 June 2026

★★★★★ 5/5

Google

I found this branch of Hamptons excellent. From search to eventual handover etc. the team were always prompt, efficient, proffessional and friendly. They seemed to go the extra mile at every stage and I was really happy to deal with them, in particular Ellie and Zoe. Thanks!

Darrio · 7 October 2026

★★★★★ 5/5

Google

We had been looking for a house for a while and had had some very mediocre experiences with other estate agents until we met Zoe. We were very impressed with her proactive attitude, and she went above and beyond to find us the right house and we felt like she genuinely cared, which was refreshing! We would highly recommend Zoe and Hamptons.

G · 11 October 2025

★★★★★ 5/5

Google

The team at Hamptons has been fantastic. I cannot recommend them highly enough. Right from the initial valuation through to completion, the entire team was very professional, knowledgeable, and incredibly supportive. Zoe, who led on the sale of our property, went above and beyond to market the property effectively and kept us updated after every single viewing. Selling a house can be stressful, but Zoe's excellent communication and proactive approach with the solicitors made the whole process as seamless as possible. A fantastic service from a great team.

Derek · 11 June 2026

★★★★★ 5/5

Google

Kelly recently helped me with two attempted property purchases, the first of which fell through, the second I’ve now moved into. Kelly went the extra mile to keep both transactions alive, managing a very challenging seller and solicitor in one case, and helping drive an expedited timeline in the other. Kelly was easy to reach and kept me updated throughout. A friendly, responsive and professional service - I could not have hoped for much more!

Charles · 29 April 2025

★★★★★ 5/5

Google

Melissa was incredibly helpful during our property search. She went above and beyond to try and find a home with a downstairs bedroom and bathroom, and stayed in touch throughout, showing genuine care and concern. She’s a real credit to the company, and I’d happily work with your organisation again because of her. Thank you Melissa. Thanks for calling earlier and catching up. Have a lovely day.

Aitzaz · 23 July 2025

★★★★★ 5/5

Google

Melissa, Victoria and the team at Hampton's have been fantastic at helping us navigate the lettings market to let our apartment and we couldn't be more pleased with the result. Their knowledge of the market is unparalleled and they have been happy to answer any queries we have had. Would highly recommend!

David · 17 December 2025

★★★★★ 1/5

Trustpilot

Very bad experience

Very bad experience. Incompetent staff who don’t listen and try to fob off repairs. The property we were given is so badly built whereby there’s massive gaps in doors that Hampton came and put some cello tape to stop the cold drafts. Absolute joke of a company. An emergency toilet repair was reported and Hamptons said to manage with buckets of water down the toilet till office opens after bank holiday. A washing machine provided with property was left for over 3 weeks until somebody bothered to respond to my constant reports almost everyday. No apology just absolute incompetence from staff who simply don’t care about repairs just collecting rent. We are a family which includes vulnerable tenants yet completely ignored and almost bullied not to report repairs

Sim · 24 May 2026

★★★★★ 5/5

Google

We sold our flat recently and even though emotional and stresful, the easiest part of this process was being guided by Zoe Gray and the team at Hamptons in Kingston. They are extremely professional, experienced and friendly; we couldn't have done it without them!

Mia · 17 February 2026

★★★★★ 5/5

Google

Zoe at Hamptons was fantastic during our move. Although not the estate agent for our sale (she was facilitating our purchase) it felt like she was incredibly supportive throughout- managing the chain and ensuring it all went through. Not an easy task at times. She was approachable, calm and focused. We wouldn’t hesitate to recommend her as a result. Thank you!

Tamsin · 27 September 2026

★★★★★ 5/5

Trustpilot

I have been using Hamptons to help me manage a property

I have been using Hamptons to help me with the rental of my property since they moved to Blackheath. I recently have upgraded to their management service and I couldn’t be more delighted with the service I’ve received from the entire team there. My point of contact there is Abida Tasnim who is simply superb. Her response time is immediate and her attention to detail and professionalism second to none. I feel in very safe hands there with her and Alan Van and could not rate this Blackheath branch highly enough.

Ailish · 15 May 2026

★★★★★ 5/5

Trustpilot

Selen has been our property manager for…

Selen has been our property manager for several years and she always provides an excellent and responsive service when we raise issues with the flat with her.

Ryan · 16 June 2026

★★★★★ 5/5

Trustpilot

Danish is always supportive to me.

Danish is always supportive to me. Thank you very much!

Gaku · 6 October 2026

★★★★★ 1/5

Trustpilot

Unprofessional and costed me more money . Avoid !!

Very disappointing and unprofessional service despite taking so much money for fully managing the rental of my apartment. Hamptons property in charge mismanaged payments on the property on multiple multiple occasions leading to damages being paid out and most recently Hampton’s completely washed their hands of any accountability on debt from non-payment of a service charge despite managing the property at the time forcing me to make payments of several hundreds to close the case. During the rental period services such as routine inspections that were handled by Hampton did not notice and report a massive leak and mould which again led me to spending a lot in maintenance and replacement costs. This could’ve been avoided if the inspection service was thorough. All in all Hampton has costed me a lot of money when managing my apartment while taking a lot of money for nothing. Avoid at all costs. I will certainly not be listing my apartment again with Hampton’s.

Krupa · 7 May 2026

★★★★★ 5/5

Trustpilot

Thank you to Danish

Danish has been very efficient and reliable in managing matters during our tenancy. We recently had an issue in the apartment, and he immediately contacted the landlord and proposed a practical solution. Thanks to his sound judgment, the landlord accepted his suggestion without hesitation, and the problem was resolved within three days. He also follows up to ensure matters are properly resolved and has made the process straightforward for us as tenants. His support as a property manager has been much appreciated.

Ada · 22 December 2025

★★★★★ 5/5

Trustpilot

Danish is an exceptional professional…

Danish is an exceptional professional who I would highly recommend. Very good service!!

Nicolas · 5 September 2026

★★★★★ 5/5

Trustpilot

Patryk has been our property manager…

Patryk has been our property manager for nearly two years. Every issue is dealt with quickly and communicated well, even if the resolution isn’t in our favour.

Dan · 27 May 2026

★★★★★ 1/5

Trustpilot

Sale and rental experience

I have used Hamptons both for a sale and rental. The sales team In Alton Hampshire were awful. They disregarded my instructions, were patronising and rude to me and liaised with the buyer without informing me. Some of their actions behind my back almost collapsed the sale. I felt pressurised to accept an offer. The whole experience was something I never want to repeat. In terms of the rental, they refused to problems with the property despite repeated requests and then charged me for the repairs from my deposit. Absolutely dishonest.

Consumer · 5 December 2025