Dexters Surbiton reviews in Kingston upon Thames

★★★★★ 5/5

Trustpilot

We have used the services of Dexters for a long time

We have used the services of Dexters Kingston for over 20 years initially buying properties and later letting them. Overall, we have been pleased with the service provided. The staff are professional and friendly. Sonia is efficient and fast acting as well as charismatic. Normally they let our properties pretty quick.

MRS · 27 January 2023

★★★★★ 5/5

Trustpilot

Louis Preston - Property Manager

Louis Preston is the property manager for the flat I have lived in for the past 2 years. Diligent, responsive and always willing to help. Great experience so far!

Yana · 13 July 2024

★★★★★ 5/5

Google

We recently had our house valued by Dexters and were very happy with the service. Jo Gale was so friendly as well as professional. She gave us an honest and realistic target price for our house, which we really appreciated. Not qualities you always find with other estate agents.. would definitely recommend Dexters.PositiveProfessionalism

Amy · 11 November 2022

★★★★★ 5/5

Google

Ryan was very good today he told me all the information I needed to know and helped me on my house hunting journey!

Abbie · 19 October 2024

★★★★★ 1/5

Trustpilot

100% DO NOT TRUST THIS LETTING AGENCY

We struggled immensely with an unscrupulous, fraudulent and absentee landlord (who resides in Dubai, literally a different continent) and had a litany of serious issues with our properly. None of these were remedied and relationships broke down with the landlord who claimed he was struggling to manage the property. We had toxic mould, plumbing and dangerous electrical issues which were only worsening. When raised with the letting agent, appealing for their help, our concerns were ignored and they sided completely with the absentee landlord. This led to us being forced to end the tenancy early and we are now facing issues with getting our deposit back and dexters have been incredibly unhelpful and combative in their nature. They have shown zero care for their tenants and only care about putting money in their own pockets. DO NOT TRUST THIS LETTING AGENCY.

Sophia · 17 May 2024

★★★★★ 1/5

Trustpilot

Really poor organisation

Really poor organisation around a new tenancy agreement. They were slow to reply, mixed up payments and withheld deposit returns. We are left with an unsigned tenancy agreement despite living in the house for 5 weeks. Utterly useless.

Louis · 18 November 2025

★★★★★ 5/5

Trustpilot

Dexter's Letting Review

I have been renting my flat for a dozen years with Dexters and overall they are good at what they do, and generally get rents in on time. My flat is agent-managed so the team is generally responsive and get things done well. ParWhen things are amiss, the management of Dexters come into play and they solve problems which is great. I've most recently been working with property manager Bailey and she's been great at finding the right contractors at the right prices to get things done to a satisfactory level.I intend to continue to let my flat with Dexters.

Roger · 16 May 2024

★★★★★ 5/5

Trustpilot

Jessica- Joy Beau- Wright and Donalina Gargrupe - Property managers

Many thanks to Jessica- Joy Beau- Wright and Donalina Gargrupe - Property Managers who are always extremely helpful and responsive. We know that any issues with our property are dealt effectively and quickly. Thank you ladies for your professional service!

Customer · 29 November 2023

★★★★★ 5/5

Trustpilot

Excellent Property Management

I can't recommend Dexters Property Management highly enough thanks to Tallulah. She has been absolutely fantastic: incredibly efficient, always fast to respond, and always got a solution. She's made the stress of moving into a new place with several teething problems so much better. Superb service.

Edward · 27 June 2023

★★★★★ 5/5

Trustpilot

Dexters Property Management

I have been using the property management services of Dexters (previously Fields) for twelve years now. I have been impressed with the service that I have received, hence still being with them after so many years. I am very happy with the service that I am receiving from Jamilah Al-Sahar who is very responsive to both my tenants and to me. She is pro-active in getting things done in a timely, professional and friendly manner.

Mike · 13 August 2024

★★★★★ 5/5

Trustpilot

Thank you to Georgina and the team at Dexters

I wanted to say thank you to Georgina McConnell and her team at Dexters for their excellent service over the last few years. It's great to have a team I can rely on to manage my properties while I am living abroad

Garry · 10 October 2023

★★★★★ 5/5

Trustpilot

Responsive and proactive so far!

Since moving into a new rental property in recent weeks Caitlin and Donalina from the team have been very responsive and proactive in getting in the contractors to assess works needed. Looking forward to hopefully resolving issues speedily from here!

Dariush · 23 November 2023

★★★★★ 5/5

Trustpilot

Shout out to Lorelle and Ashley

Shout out to Lorelle and Ashley. Thank you both for helping me to navigate the sometimes perplexing world of rentals. Your professionalism and kindness are a rare and super combination. Keep doing what you do. Couldn’t do it without you. Whoop, whoop!

Bee · 4 October 2023

★★★★★ 5/5

Google

A great experience received at dexters Surbiton. Thank you Archie for providing a great service and helping my renting all run smoothly

Zoe · 27 October 2024

★★★★★ 5/5

Trustpilot

HOWARD COWLER - Dexters

We’ve been looking for a house for over a year. It’s been difficult to find the perfect fit for our family. Most agents just send random emails but Howard at Dexter’s curated the search for exactly our needs. He checked in over the year and understood exactly what we were looking for. He was on top of it and anything that got our profile - he made sure to make us a priority. Howard finally found us the perfect home and the experience we had to close was wonderful. He made it stress free, he was honest, he made us feel secure and confident in our decision right to the end. There are not many agents like him. Howard from Dexter’s is a gem! Would absolutely use him again and again!

Consumer · 7 May 2024

★★★★★ 5/5

Trustpilot

Could've been homeless without her.

Could've been homeless without her.Nadia is very competent, kind, and has a warm-heart. I was very impressed that she even replied late at night and early in the morning. Thanks to her, I was able to get a good property at a reasonable price

하윤승 · 9 August 2023

★★★★★ 5/5

Google

We successfully exchanged and completed recently. It would not have been possible in the timelines we were pushing for without the support and attention of Sam at Dexters. He chased consistently in our interest. Not only that but was also happy to show us the property again during the exchange process so we could assess what furniture to be lining up in the background. I would definitely recommend Dexters and Sam in particular for any property support you need

Sam · 26 May 2024

★★★★★ 5/5

Google

Had a really great experience with Jordan helping me find a property to rent. Very thorough and had fantastic communication. Thank you Jordan!

Clare · 9 October 2024

★★★★★ 5/5

Trustpilot

I would like to say huge thank you to…

I would like to say huge thank you to Dexter’s , Especially Khadija & her east team 3. I would highly recommend this company as they are extremely helpful, friendly and provide a amazing service. You won’t be disappointed x

Masuma · 15 November 2023

★★★★★ 5/5

Trustpilot

We completed a purchase with Dexters as…

We completed a purchase with Dexters as the selling agent.There were several legal hurdles to overcome during the process and Dexters were extremely good at informing us of progress at all stages. They were very proactive in keeping the sale moving and substantially helped in us achieving completion before the stamp duty holiday deadline. We can thoroughly recommend them. Andy & Alison

ANDREW · 1 July 2021

★★★★★ 5/5

Trustpilot

Excellent Estate agency

Excellent Estate agency. I want to thank Josep, he was very polite and helped us a lot. I definitely recommend this agency.

Ricardo · 22 October 2024

★★★★★ 5/5

Google

We had a great experience both buying and selling through Dexters. We worked closely with Charlotte Hope and Archie Watts in the sales team, who were great. Andy Fildes (Sales Support Manager) was particularly brilliant, he was supportive, informative and professional. He was the real driving force behind getting us to completion.

Nancy · 15 April 2026

★★★★★ 5/5

Trustpilot

Nabil Subhani help with 43 Gothic building works

I would like to write a thank you to Nabil Subhani for his assistance in helping during renovations to my property he was a great help in communication with my tenant and was also very prompt in dealing with my calls to him . He has a good approach to his work .

Ray · 5 November 2024

★★★★★ 5/5

Trustpilot

Highly recommend Dexters

Dexters are an exceptional estate agents, who put their tenants and future tenants first and are rapid with responses and getting things done. We would like to say a big thanks to Paul (Hendon) who was extremely excellent at getting us our lovely home.

SA · 29 July 2023