Dexters Surbiton reviews in Kingston upon Thames

★★★★★ 1/5

Trustpilot

Really poor service from property management

Worst property managemnt team you can find. We deal with them for a few proerties and every time communication is poor and delayed. You need to chase them for updates for the most basic requests and clearly the team of majority women are there to window dress as they clearly do not know their job. Please rather recruit for experience and knowledge as to window dressing with women who are rude and have no idea what they are doing. USELESS on every level

Chatgpt · 24 June 2024

★★★★★ 5/5

Google

Lottie, Andy and the team at Dexter’s Surbiton were absolutely fantastic throughout our sale process. Their tenacity and proactivity helped ensure a smooth sale process for us and our buyers. They kept us in the loop and offered lots of helpful advice throughout. Would definitely recommend!

Alex · 21 March 2025

★★★★★ 5/5

Trustpilot

Huge thanks to Jessica- Joy

Huge thanks to Jessica- Joy. We were struggling with a broken fridge and she was quick to get service out to us. Great communication when letting us know what was happening and getting in contact to set times for fridge delivery. Thanks so much!

Gabriela · 11 October 2023

★★★★★ 5/5

Google

I had an amazing experience with Dexters. Amaan Monaf, in particular, is professional and reliable. He exhibited great knowledge about the area. He is also able to answer any queries I had regarding the viewing/area. His proactive approach to ensuring he provides an open-minded environment as well as listening attentively to my requirements when making suggestions about a property is appreciated. Thank you. I will highly recommend getting in touch with this team.

Ariza · 16 October 2024

★★★★★ 5/5

Trustpilot

An Excellent Property Manager: Jessica-Joy Beau-Wright

Jessica is one of the best property managers I've seen, who does her job very well, providing convenience in every aspect to her followers and customers! Dexters and Jessica should be your choice for both rentals and sales in the real estate business!

Serhat · 3 November 2023

★★★★★ 5/5

Google

We recently bought through Dexters Surbiton and Sam was exceptional in his communication throughout the process, nothing was too much trouble and we had a fantastic experience! Would highly recommend!

Jo · 25 July 2024

★★★★★ 5/5

Trustpilot

Property Management Dept 👍

Handing over management of my portfolio to Viraj and Charlotte was one of the best decisions I have made in my 20 year buy-to-let career. Approachable and professional with ready access to some excellent contractors I would encourage others to do the same.

Simon · 2 November 2023

★★★★★ 1/5

Trustpilot

The agent will ask you for bank account details

The agent will ask you for private information and also your bank account details including your CVV. If you don't give it to them, they won't present your offer to the landlord.They will run the auction and let you bid. Since they have taken your bank account to make the offer, if they don't reject you, or let you know you are rejected, you cannot be sure if landlord will later accept your offer or not, so you lose your time to look for other flats in the markets, and have to join the bid and make them happy. It is really annoying. Full of skills to squeeze your pocket, without any care and sincere attitude in the business.

Sheryl · 18 June 2024

★★★★★ 5/5

Trustpilot

I dealt with Alistair Mclean at Dexters…

I dealt with Alistair Mclean at Dexters and he was very helpful throughout the process, as a solicitor acting to have great team work makes the transaction a dream for all parties involved. I very much hope to work with Alistair again as the clients are very happy with the process which is our main objective

Sarah · 23 September 2022

★★★★★ 5/5

Trustpilot

Lee Porter is amazing

Lee Porter is amazing, she has helped me with all my requests. She is professional, empathetic and thorough. I am happy to have Lee in my corner when it comes to day to day management/maintenance of the property.Steven Hewitt is also good.

Ayo · 21 November 2023

★★★★★ 5/5

Trustpilot

Dexters have managed my properties for…

Dexters have managed my properties for over 20 years and I’m very happy with their management service. Sheikh Moksin and his team are great and I value their advice.

Aileen · 6 August 2024

★★★★★ 5/5

Google

Dexters have given us an excellent service while selling our apartment. Joshua Smith has been very proactive in assisting with the solicitors and the buyer to ensure a smooth sale. He was always friendly, helpful and professional in every aspect of the sale which I am quite sure wouldn't have gone so smoothly without him.

Jayne · 24 October 2022

★★★★★ 5/5

Trustpilot

Excellent communication at the end of…

Excellent communication at the end of our tenancy. Everything is resolved and agreed incredibly quickly with no deductions or anything. They even helped us sort out the problem with the cleaners who failed to clean the property adequately. Thank you Olivier Babylone

Ascherl · 15 November 2023

★★★★★ 5/5

Trustpilot

Purchased a property through the…

Purchased a property through the Surbiton sales office and this was handle by Joshua as the sales negotiator and Nina (sales progression). Both were helpful, courteous and persistent in ensuring the sale went through smoothly through to completion. Always contacts or and reliable in returning calls, I would recommend them both to buyers and vendors alike. Thank you

R · 11 June 2022

★★★★★ 5/5

Trustpilot

On point

Petros was always on top of any enquiries we made throughout our tenancy. Dexters as a whole was always accommodating and communication was thorough and swift. This was also down to Petros as well

Craig · 3 May 2024

★★★★★ 5/5

Trustpilot

Amazing people and human interactions

Amazing people and human interactions. Suzy Salah is a credit to her team and always there when we need her. Dexters really know how to choose their people and it goes to show with the great team behind her. Thank you all

Mahmoud · 10 November 2023

★★★★★ 5/5

Google

I had a fantastic viewing experience with Amaan He was punctual, well-prepared, and had an excellent understanding of the property and surrounding neighborhood. He patiently answered all my questions and gave me plenty of time to look around without rushing or pushing for a decision. Their professionalism and friendly demeanor made the entire process stress-free and enjoyable. I would definitely recommend them to anyone looking for a smooth and pleasant property search!

Amad · 16 October 2024

★★★★★ 4/5

Trustpilot

Letting our property...

We are letting our property and our property manager Shazia Khan has been great - she is organised, responsive and friendly. We feel that any issues with our property are dealt with quickly and effectively, which gives us peace of mind.

Steph · 27 November 2023

★★★★★ 5/5

Trustpilot

Excellent estate agent…

I had the opportunity to work with Alistair Maclean concerning a sale transaction. He was consistently excellent throughout the matter and we managed to exchange contracts soon. I have no hesitation in recommending Alistair and his team to anyone

Sanjee · 8 January 2024

★★★★★ 5/5

Trustpilot

Fantastic experience

Really fantastic overall service from Dexters with quick engaging responses to all our needs. Particular thanks to Jhodi Fisher and Annie Hagon, for expert communication and services. Used a few letting agents before and Dexters has surpassed all of them for my Fiancée and I! Very pleased!

Jake · 19 June 2023

★★★★★ 5/5

Trustpilot

Petros and Angelo have both been…

Petros and Angelo have both been exceptional throughout our experience with Dexters as tenants. Always helpful, welcoming and available to provide immediate and efficient support to any enquiry we have had. Both assets to the agency. Keep up the good work guys!

Katia · 17 October 2025

★★★★★ 5/5

Google

Andrew Fildes has been fantastic through the whole process and been a perfect mediator between the buyer and seller. I highly recommend the Dexters team in surbiton.

Joe · 24 August 2024

★★★★★ 5/5

Google

Dexters' exceptional team of agents in Surbiton has demonstrated an unwavering commitment to finding a suitable tenant for my property. Their proactive approach and relentless efforts have gone above and beyond my expectations. The team's professionalism, friendliness, and extensive knowledge of the local rental market have been instrumental in securing a reliable tenant for my property. I want to extend a special acknowledgment to Maddie for her extraordinary dedication and exceptional communication throughout the process. Her responsiveness, attention to detail, and willingness to accommodate my requests have made the entire experience seamless. The team's ability to effectively advertise my property, generate high-quality leads, and conduct thorough tenant screenings has resulted in a successful and stress-free outcome. I am immensely grateful for their hard work and would highly recommend Dexters to any landlord seeking a reliable and efficient property management solution.

Tee · 26 May 2024

★★★★★ 5/5

Trustpilot

Louis Preston - Property Manager

Louis Preston is the property manager for the flat I have lived in for the past 2 years. Diligent, responsive and always willing to help. Great experience so far!

Yana · 13 July 2024