Trusted Agent profile · Kingston upon Thames
★★★★★
1,930 reviews across 3 platforms
20 Claremont Road, Surbiton, KT6 4QU, Kingston upon Thames, KT6 4QU
Dexters New Homes's office in Kingston upon Thames, at 20 Claremont Road, is rated 4.3 out of 5 across 1,930 reviews on three platforms, including 135 Google reviews rated 4.9.
135
Reviews on Google
This office
1
Reviews on Facebook
Business-wide
1,794
Reviews on Trustpilot
Business-wide
Every review we hold for the Kingston upon Thames office, from every platform, shown as written. First names only.
4/5
TrustpilotVery good service
Very good service. Cannot fault them in anyway. Have special interest in their clients.
Dear Michalis, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team
1/5
TrustpilotNo refund of deposit after a month
No refund of deposit after a month, sent a few emails without any responses.
Dear Jidong, we are concerned to read your review. I understand that our property management team have been in contact with you to get this issue resolved. Kind regards Asma Chughtai Customer Relations Team
5/5
TrustpilotExcellent service
Excellent serviceAgent follow up is close and highly reponsibility
Dear Michael, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
1/5
TrustpilotAvoid like plague!
Avoid, very bad people!
Dear James, I am sorry to read your 1 star review. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further you. Kind regards, Asma Chughtai, Customer Relations Team
1/5
TrustpilotThey can cause a lot of unnecessary…
They can cause you a lot of unnecessary stress.
Dear Giulia, Thank you for your feedback, we are sorry to hear what you have experienced. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. Many thanks. Kind regards, Asma Chughtai, Customer Relations Team
1/5
TrustpilotRude agent
Rude agent , poor customer service, lack of clarity and accountability
Dear Mary. We are sorry to hear that your experience with us didn’t go as planned and would be eager to hear more so that we can rectify this for you. If you could please email me further details at customerrelations@dexters.co.uk, I will make sure this is dealt with. Kind regards Asma Chughtai Customer Relations Team
5/5
TrustpilotSold my property with Chris
Sold my property with Chris, professional and quick on closing the deal!
Dear George, thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Asma Chughtai Customer Relations Team
5/5
TrustpilotThey go way above the standard to give…
They go way above the standard to give Excellent Service
Dear Frank, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai Customer Relations Team
5/5
TrustpilotI am writing this review to highlight…Gareth Davies, Lettings Manager Surbiton Branch
I am writing this review to highlight the good work of Surbiton Dexters Lettings team.Under the management of Gareth Davies, the team recently helped me secure a good flat.Highly recommended
5/5
TrustpilotDexters Cricklewood Moritz
Dexters Cricklewood Moritz, great experience!
Dear Julio, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
4/5
TrustpilotSelling experiences
Though I lost my original buyer the team at Hampton Re-marketed quickly and found me a new one almost immediately. This enabled me to still be able to buy the apartment I wanted.
5/5
Trustpilotpurchase via Dexters, Isleworth
good experience purchasing from Dexters, Isleworth.
Dear Ruth we are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards Asma Chughtai Customer Relations Team
5/5
TrustpilotExcellent job West Hampsted branch…
Excellent job West Hampsted branch (Felix)
Dear Leonardo. We really appreciate all feedback and I am delighted to hear that we have achieved our objective of delivering a 5* service. Kind regards Asma Chughtai Customer Relations Team
5/5
TrustpilotSold my flat via Dexters Tooting…
Sold my flat via Dexters Tooting Office. Gaz and Michael. They sold quickly as they promised. They were friendly professional always there when I had a question.I recommend this branch.
5/5
GoogleGreat service provided by Nikola
Dear Sam, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team
5/5
TrustpilotI been with Sonia de abru in kingston…
I been with Sonia de abru in kingston branch for a long time she is excellent and very helpful very good customer service thank u Sonia for every thing
5/5
TrustpilotExcellent service
Dexters have been very proactive throughout the sales process, communicating well with all parties in the chain and supporting both buyers and sellers. Overall an excellent service.
4/5
TrustpilotAll good
..............................
Dear Craig, thank you for your 5* review. Kind regards Asma Chughtai Customer Relations Team
1/5
TrustpilotShoreditch branch is awful
Shoreditch branch is awful. As soon as they have you hooked they stop replying. They lied about processing our deposit and took ages. Would not go with this company again, con artists.
5/5
TrustpilotHampton Lettings
As a landlord of a property managed by Dexters, I have always been impressed with the service from Tobi who patiently resolves all matters arising. This helps to make the tenancy a successful one for me and for the tenants.
5/5
TrustpilotFrom a Solicitor's point of view
From a Solicitor's point of view, rather than chase, chase, chase, Dexters were helpful and assisted when requested.
5/5
TrustpilotHouse sale
Professional, considerate and had excellent understanding of the trials of house moves and the difficulties of sellers & buyers fixing dates.
5/5
TrustpilotFantastic Service
We work with Dexters a lot and always a fantastic help to keep the transaction moving.Pleasure working with you.Kind regards
5/5
TrustpilotAlistair it’s amazing.
Alistair it’s amazing. He always do his best to make the process quicker and easier. Thank you!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Dexters New Homes's Kingston upon Thames office has 1,930 reviews across three platforms: 135 on Google, 1 on Facebook (across the whole business), 1,794 on Trustpilot (across the whole business).
Dexters New Homes Surbiton is rated 4.3 out of 5 across all 1,930 reviews, and 4.9 out of 5 on Google from 135 reviews.
Dexters New Homes Surbiton, 20 Claremont Road, Surbiton, KT6 4QU, Kingston upon Thames, KT6 4QU.
