Trusted Agent profile · Kingston upon Thames

Dexters New Homes Surbiton reviews in Kingston upon Thames

4.3

★★★★★ Great

1,965 reviews across 3 platforms

20 Claremont Road, Surbiton, KT6 4QU, Kingston upon Thames, KT6 4QU

Dexters New Homes's office in Kingston upon Thames, at 20 Claremont Road, is rated 4.3 out of 5 across 1,965 reviews on three platforms, including 135 Google reviews rated 4.9.

Google logo

4.9 / 5

135

Reviews on Google

This office

Facebook logo

1.0 / 5

1

Reviews on Facebook

Business-wide

Trustpilot logo

1,829

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Kingston upon Thames office, from every platform, shown as written. First names only.

5/5

Trustpilot

I am very satisfied with Nadia's…

I am very satisfied with Nadia's service, she is so professional and efficient

מאור · 6 September 2023

Agent replied · 25 October 2024

Thank you for taking the time to leave such a great review, your comments are really appreciated. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Had a viewing with Nick, friendly professional and knowledgeable. Recommend Dexters

Charlotte · 23 October 2023

Agent replied · 22 October 2024

Dear Charlotte, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

4/5

Trustpilot

Talullah at Dexters

Talullah at Dexters has always been really prompt at responding to issues, no matter how small, and she is friendly, and helpful on the 'phone.

Fiona · 2 August 2022

Agent replied · 25 October 2024

Dear Fiona, Thank you for taking the time to leave such a lovely review, your comments are really appreciated and we are delighted you received a great service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Wonderful service from Natasha

Wonderful service from Natasha. Responsive and helpful through the whole process. Thank you!

Paul · 22 August 2023

Agent replied · 25 October 2024

Dear Paul, We are really pleased to hear you enjoyed your experience with us and thank you for leaving a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Good, attentive service

Good, attentive service by Taylor, Donalina and Sonia.Would recommend.

Robs · 26 November 2023

Agent replied · 25 October 2024

Dear Robs, It’s great to hear that you have had a brilliant experience with our Team. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Trustpilot

Dexters, Tufnell Park. Hopeless.

Hopeless, you spend an hour with their top sales guy who then passes on nothing to a kid in his first suit who doesn't even know where the boiler is.

Mr · 16 October 2021

Agent replied · 25 October 2024

Dear Mr Steve. We are sorry to hear that your experience with us didn’t go as planned and would be keen to hear more so that we can rectify this for you. If you could please email me further details at customerrelations@dexters.co.uk, I will make sure this is dealt with. Kind regards Asma Chughtai Customer Relations Team

5/5

Trustpilot

Donalina from Dexters’ Teddington…

Donalina from Dexters’ Teddington office very proactive and helpful

Henry · 18 November 2023

Agent replied · 25 October 2024

Dear Henry, Thank you for taking the time to leave a lovely review regarding Donalina. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Rasel helped me immensely

Rasel helped me immensely. Super professional and makes the whole renewal process a breeze.

Terry · 14 July 2023

Agent replied · 25 October 2024

Dear Terry, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Rasel Islam Was good at communicating…

Rasel Islam Was good at communicating the whole time when sorting a renewal contract

Consumer · 10 July 2023

Agent replied · 25 October 2024

We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

professional approaches

Me members of staff are very Very helpful and professional.

Kin · 20 October 2023

Agent replied · 25 October 2024

Dear Kin Tse Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Dexters West Kensington Office

I, for over eight years now, have had a wonderful experience with Dexters Lettings Department in West Kensington, the entire team yet most notably Mr. Dawid Swiatek. I have also had an extremely pleasurable experience with their Sales Department, namely Jean-Charles Allegri who listened to my needs and requirements and remembered them! Both parties have been ever so understanding as well as helpful, not simply trying to make a profit.

Marasi · 19 June 2019

5/5

Trustpilot

constant updates and feedback following…

constant updates and feedback following recent floodfrom Kiera

Vic · 4 December 2023

Agent replied · 25 October 2024

Dear Vic, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

4/5

Trustpilot

Dexters Hampton branch…

I’ve always had a great experience talking to the dexters team at the Hampton office especially to Tom and Charlie. Very helpful bunch in the rental team!

Heather · 24 February 2022

Agent replied · 25 October 2024

Dear Heather, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

The engineer is so nice

The engineer is so nice, very patient and experienced.

David · 22 April 2025

5/5

Trustpilot

Rasel Islam Is great

Rasel Islam Is great. Makes tenants feel valued and communicates everything well.Rhys & Maria

WONDERKID · 15 June 2023

Agent replied · 25 October 2024

Dear Rhys & Maria, Thank you for your 5 star review and kind comments regarding Rasel. Kind Regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

I have been dealing with Liz Aylward…

I have been dealing with Liz Aylward from the Wimbledon branch and have been very impressed with the service provided both before and after securing tenants for my property.

Andreas · 25 September 2021

Agent replied · 25 October 2024

Dear Andreas, thank you for taking the time to leave us a brilliant 5* review. We are thrilled to read that Liz in our Wimbledon office provided great service. Kind regards Asma Chughtai Customer Relations Team

5/5

Trustpilot

Natasha has always been helpful with my…

Natasha has always been helpful with my property letting

Donald · 20 October 2023

Agent replied · 25 October 2024

Dear Donald, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Mr. Rhys Davies - Dexters

I can strongly recommended Mr. Rhys Davies.He was very helpful and makes things as easier for me as it could be.I really appreciate it.Dr. Jaroslaw Matuszak

Jaroslaw · 10 March 2022

Agent replied · 25 October 2024

Dear Jaroslaw, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Excellent commununication- great…

Excellent commununication- great understanding of the stress and importance of house sale and very good between sale and first viewings.

Silvi · 21 November 2022

Agent replied · 25 October 2024

Dear Silvi,Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Great service from Martina

Great service from Martina, she was extremely helpful!

Tisya · 9 November 2023

Agent replied · 25 October 2024

Dear Tisya, Thank you for taking the time to leave a wonderful 5* Google review. Martina will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Trustpilot

Spam

I continue receiving letters from those guys almost every week. They send to everyone in my building.

Felipe · 5 March 2023

Agent replied · 25 October 2024

Dear Felipe, I am sorry to read your 1 review. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further you and have your address removed. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Dexters Property Management

I have a property in Bermondsey which has been managed by Dexters for the last 3 years under a Premium Management service.My contact at Dexters is Senior Property Manager, Leanne Clarke. I have always found her to be extremely helpful, reliable, resourceful and responsive. Her customer service and attention to detail are second to none and she does a fantastic job. She is a great ambassador for Dexters.

Jennie · 11 October 2019

5/5

Trustpilot

Good experience with Dexters and Shayan

Good experience with Dexters and Shayan. Very efficient, focused, hard working and helpful!

AP · 26 June 2023

Agent replied · 25 October 2024

Dear AP, We really appreciate you having taken the time to post this review. I wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

helpful agency

We have used Dexters for years and Sonia d'Abreu has always been helpful

J · 19 June 2023

Agent replied · 25 October 2024

Dear J M, , Thank you for your wonderful review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma Chughtai, Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dexters New Homes's Google reviews

Questions about Dexters New Homes Surbiton

How many reviews does Dexters New Homes Surbiton have?

Dexters New Homes's Kingston upon Thames office has 1,965 reviews across three platforms: 135 on Google, 1 on Facebook (across the whole business), 1,829 on Trustpilot (across the whole business).

What is Dexters New Homes Surbiton's rating?

Dexters New Homes Surbiton is rated 4.3 out of 5 across all 1,965 reviews, and 4.9 out of 5 on Google from 135 reviews.

Where is Dexters New Homes's Kingston upon Thames office?

Dexters New Homes Surbiton, 20 Claremont Road, Surbiton, KT6 4QU, Kingston upon Thames, KT6 4QU.

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