Trusted Agent profile · Kingston upon Thames

Dexters New Homes Surbiton reviews in Kingston upon Thames

4.3

★★★★★ Great

1,965 reviews across 3 platforms

20 Claremont Road, Surbiton, KT6 4QU, Kingston upon Thames, KT6 4QU

Dexters New Homes's office in Kingston upon Thames, at 20 Claremont Road, is rated 4.3 out of 5 across 1,965 reviews on three platforms, including 135 Google reviews rated 4.9.

Google logo

4.9 / 5

135

Reviews on Google

This office

Facebook logo

1.0 / 5

1

Reviews on Facebook

Business-wide

Trustpilot logo

1,829

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Kingston upon Thames office, from every platform, shown as written. First names only.

5/5

Trustpilot

Eleanor Paget of the Mayfair office was…

Eleanor Paget of the Mayfair office was extremely professional and quickly understood my needs so no time was wasted . I would recommend her for her enthusiasm and negotiating skills .

Wen · 11 March 2022

Agent replied · 25 October 2024

Dear Wen, Thank you for your review, and mentioning your experience with Eleanor in our Mayfair office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind Regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

I want to thank both Dexters and dear…

I want to thank both Dexters and dear Mia Hicks for the great experience I had while getting my new place to live. Everyone was so helpful about everything. Many thanks

Ali · 9 March 2022

Agent replied · 25 October 2024

Dear Ali, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

A big 'thank you' to George at Hendon…

A big 'thank you' to George at Hendon for all his help with the sale of our property.

Peter · 3 July 2023

Agent replied · 25 October 2024

Dear Peter, We appreciate you taking the time to leave a great review regarding your experience with George, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team

4/5

Trustpilot

Donalina at Dexters Teddington

Donalina at Dexters responded quickly and helpfully to an urgent issue

Henry · 21 December 2023

Agent replied · 25 October 2024

Dear Henry, Thank you for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Poppy 🙌🏻👏🏻

Poppy stands out through her professionalism, diplomacy and promptness. Poppy has a quick and knowledgeable turnaround of any enquiry one may have.

George · 23 December 2024

5/5

Trustpilot

I recently bought a property listed…

I recently bought a property listed with Dexters Richmond. They were very professional and swift throughout the process. Perfect combination of a warm personal approach with efficient professionalism. Particularly true for Katrina Touzakova!

John · 8 October 2021

Agent replied · 25 October 2024

Dear John. Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team

5/5

Trustpilot

Jadasa helpful in multiple situations

Jadasa helpful in multiple situations - prompt answer and always follows up

Francesco · 20 November 2023

Agent replied · 25 October 2024

Dear Francesco, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Christian at the Ealing office is very…

Christian at the Ealing office is very attentive and helpful. Much appreciated.

David · 19 November 2023

Agent replied · 25 October 2024

Dear David, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Responsive

Responsive, proactive, helpful, decent and pleasant to deal with. Thank you especially to James Christie.

Alison · 4 September 2023

Agent replied · 25 October 2024

Dear Alison, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Excellent service and very good fees

Excellent service and very good fees. Thanks

Jayne · 5 March 2024

Agent replied · 25 October 2024

Dear Jayne, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Effective Sales Progression

Excellent communication enabled a tricky job to get over the line

Tom · 1 December 2023

Agent replied · 25 October 2024

Dear Tom, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Prompt Response to query

I received a very prompt, thorough and polite response to a query.

Judith · 6 November 2023

Agent replied · 25 October 2024

Dear Judith Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Amazing customer service

Amazing customer service, property managers are more than helpful and act very fast

Aga · 13 October 2023

Agent replied · 25 October 2024

Dear Aga, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Dexters Muswell Hill. 10/10 service

Dexters Muswell Hill sales team were very helpful. From first contact nothing was to much trouble. They even offered to drop me home as it was raining heavily that day!

Mr · 21 February 2022

Agent replied · 25 October 2024

Dear Mr. Khan, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Myra

MyraThank you for always dealing with issues or updates in a caring way.

Elis · 9 October 2023

Agent replied · 25 October 2024

Dear Ellis, We really appreciate you taking the time to leave such lovely comments about Myra. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

I deaded trudging around properties all…

I deaded trudging around properties all day, but Hollie Jasmine at West Hampstead lettings but made it almost pleasurable and was extremely helpful this week, . Thank you so much.

George · 15 February 2022

Agent replied · 25 October 2024

Dear George, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

David Is a gentleman and is very mindful of customers’ needs . He has taken time to listen and respond with attention to detail . He is an asset to your companyPositiveProfessionalism

Sue · 23 October 2021

Agent replied · 22 October 2024

Dear Sue, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team

5/5

Trustpilot

The Tooting guys provided an excellent…

The Tooting guys provided an excellent service - Alice and Esta in particular made the sale process very efficient and informed. Very grateful for all their help!

Kay · 2 July 2022

Agent replied · 25 October 2024

Dear Kay, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

I have an amazing experience with Ida…

I have an amazing experience with Ida Curiac! She is very responsible and patient to my questions. Thank you for helping me find a best place to live!

Ailin · 16 May 2022

Agent replied · 25 October 2024

Dear Ailin, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

The Dexters team were great

The Dexters team were great, from start to finish they were always on hand to help where they could to help progress the process.

Joe · 28 October 2022

Agent replied · 25 October 2024

Dear Joe,Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Super helpful and great communication

Super helpful and great communication. Very happy with all the help from Shayan Waziri, thank you!

Isabella · 14 July 2023

Agent replied · 25 October 2024

Dear Isabella, Thank you for your lovely 5 star review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

To go agency

Very helpful people. Seems like they know what you need and work with suggestions around your expectations.

Akos · 13 June 2023

Agent replied · 25 October 2024

Dear Akos, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Bailey couldn’t have been more helpful…

Bailey couldn’t have been more helpful and responsive; thank you so much!

Matilda · 13 October 2023

Agent replied · 25 October 2024

Dear Matilda, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Trustpilot

The worts agency so far

The worts agency so far, please don’t bother to say ,,we sorry to hear that let us help,,!!!

The · 20 April 2023

Agent replied · 25 October 2024

I am sorry to read your 1 star review. I am concerned to read your comments and have passed them to our Area Director. Someone shall be in touch shortly. Kind regards, Asma Chughtai, Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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