CHK Mountford Surbiton reviews

★★★★★ 5/5

Google

This is the first time I have found a rental property with CHK Mountford and I am very satisfied. Holly was very helpful and understanding, we really couldn't have done it without her.

Kimi · 24 October 2016

★★★★★ 5/5

Google

CHK were a delight to work with from start to finish, very easy to communicate with, fast with their replies and incredibly helpful when I needed to break my tenancy early. They had re-let my property within 2 weeks and organised a no fee, early release for me. The staff are pleasant to deal with and I have dealt with the same members of the team over my 3 year tenancy which made everything very fluid and easy. I work in Property Management myself and knew we PMs can be the most annoying tenants but I never had cause for complaint - a well rounded, high functioning team. Would recommend to anyone! Thank you CHK!

Kayleigh · 24 October 2017

★★★★★ 5/5

Google

We have been tenants with CHK Mountford since 2000 and the service provided by them is excellent. Not only are they always extremely helpful but very quick to respond to any query or issue. I wish all businesses had the customer ethics that these guys have. Highly recommended.

Kaye · 24 October 2017

★★★★★ 5/5

Google

Having had the pleasure of working with CHK Mountford for the past 20 years, I can thoroughly recommend them to landlords and tenants alike. They are friendly, professional and have a desire to achieve the right outcome for all parties. Their communication is prompt and efficient, and their knowledge and experience has proved invaluable over the years. They have never yet failed to locate a new tenant to replace the outgoing tenant and as a consequence the flat has remained fully let with no gaps in rent receipts. In spite of being approached by other letting agencies in the area, I have never considered using another agent during this period, and can see no reason to change in the future.

Graham · 24 October 2017

★★★★★ 5/5

Google

CHK Mountford have managed the Grayswood portfolio for more than a decade. They have helped us to build, let and maintain over 200 units, and delivered an effective and professional service, no matter where we are in the property cycle. Their value as agents is born out in Grayswood’s own success. Rental growth is always strong. Voids and arrears are extremely rare, and repairs and other costs are managed to deliver the best results at minimum expense. Key to Mountford’s strength is the relationship they build with tenants, contractors, service providers, and local authority officials, working with them seamlessly on Grayswood’s behalf. The whole team is outstanding. Chris Viney Director, Grayswood Portfolio Services

Christopher · 24 October 2016

★★★★★ 5/5

Google

They are the best letting agents I have come across so far and recommend them to anyone trying to find a place to live in this area. They were honest and helpful from the start, which is sometimes a rare blessing when you are a student trying to find a decent flat. With myself and my flatmate being foreigners, we came across some troubles in terms of both being in the UK at the same time, which has caused a lot of headaches with previous letting agents. CHK Mountford however managed everything with ease so that it did not turn out to be a problem at all!

Caro · 24 October 2016

★★★★★ 5/5

Google

CHK Mountford are as friendly and helpful as they are efficient and professional - invaluable for a absentee Landlord such as I am one! Grateful for their ongoing excellent service, I recommend CHK Mountford most highly to anyone fortunate enough to be within their working radius! Furthermore, my tenants throughout the past decade, have also been delighted with the speedy attention and friendly work ethic with regard to any matters with which they might have needed help. I am a most satisfied Landlord safe in the knowledge that my property is in good hands. CHK Mountford make for a happy Landlord - and happy tenants!

Erika · 24 October 2016

★★★★★ 5/5

Google

I highly recommend CHK Mountford!! Claire Sexton and Catherine Harris we very professional and quick to respond to any queries or concerns I had. Their service during the process and after was really impressive.PositiveResponsiveness, Professionalism, Value

Michelle · 23 October 2021

★★★★★ 5/5

Google

I have been renting through them in Surbiton for past 3 yrs and it has definitely been my best experience since I moved to the UK 10yrs ago. Team is very responsive and helpful. Could not ask for more!

Benoît · 23 October 2020

★★★★★ 5/5

Google

CHKM Have been look managing my properties for many years. They source reliable, professional tenants and do so quicker than other agents i have used. Their Property Management team are friendly, efficient and provide an unmatched service. Thank you!

Dunc · 23 October 2020

★★★★★ 5/5

Google

Wonderful letting agents. Incredibly helpful and supportive for our 3 year tenancy. Highly recommend.

Stephen · 23 October 2023

★★★★★ 5/5

Google

Very friendly, as well as professional. When they do inspections it’s mostly to help, not to find faults. When something needs to be fixed they are quick to send wright people. Very good letting agency.

Zorana · 23 October 2020

★★★★★ 5/5

Google

Thank you to CHK Mountford for finding us the perfect house. We were extremely impressed with the fantastic customer service, which is on a different level to other agencies we've dealt with recently. Colette in particular was brilliant!

Tom · 24 October 2019

★★★★★ 5/5

Google

As a landlord, I have been consistently impressed with all aspects of the service they have provided, e.g. speed of response, problem resolution and efficiency of communication. I have no hesitation at all in recommending CHK Mountford.

Jane · 24 October 2019

★★★★★ 5/5

Google

Thank you for being very accommodating and personalised assistance for your every needs. They have an excellent service and prompt help whenever we need one. Really glad we experienced your service. Thanks a lot. well recommended.

Raphael · 11 January 2020

★★★★★ 5/5

Google

Excellent service. Very quick to organise a viewing; Welcomed my offer there & then; Very efficient, quick & patient while going through the application process. And everyone is super friendly too. All aspects have been great!

Rob · 24 October 2019

★★★★★ 5/5

Google

Having dealt with CHK for thirty years speaks for its self. Due to the professionalism, dedication, continuity & friendliest of staff is what makes this a successful office. CHK have always found me the best of tenants.

Gerry · 24 October 2018

★★★★★ 5/5

Google

We have had good responsive communication from the team. Ryan, Sarah F and Jenny have been incredible in helping sort out any issues we may have had.PositiveProfessionalism

Kelly · 23 October 2021

★★★★★ 4/5

Google

I have used Mountford as my letting agents for the past 11 years and have always been very happy with their service. I have always found the staff responsive and friendly.

Steph · 23 October 2020

★★★★★ 5/5

Google

Have been a tenant for several years. CHK Mountford have been scrupulously professional in mediating between me and my buy-to-let landlord, and have also been quick to address any maintenance issues.

Wayland · 23 October 2020

★★★★★ 5/5

Google

From start to finish, the process of letting has been extremely easy. Staff were very responsive and sorted problems usually the next day. Would definitely rent through them again.

BigHairyScots · 23 October 2020

★★★★★ 5/5

Google

Fantastic letting agents. From start to finish, I have found the staff to offer an exceptional service all round. From finding me a property that suits my needs, through to dealing with a leak on my kitchen tap efficiently. Every dealing I have had with them has been such a smooth process, something which is rare when dealing with other letting agents! I couldn't recommend CHK enough!

Ashley · 24 October 2016

★★★★★ 5/5

Google

CHK Mountford manage our property and we have always found them to be professional, courteous and efficient. We hope that our tenant is equally happy with their service.

Emily · 23 October 2020

★★★★★ 1/5

Google

Made ridiculous deductions after I left the property I was renting and charged me for a second professional clean even though this had already been done! Assuming this is where they make their commission!

Zan · 24 October 2017