Every review we hold for the Kingston upon Thames office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe have moved twice now with Barnard Marcus in New Malden and on both occasions they have been exceptional, in terms of getting the right buyers through the door, negotiating the deal and basically making the whole process run smoothly - thank you
Charlotte · 27 October 2018
★★★★★ 5/5
GoogleExcellent, professional service. Suzanne from this branch was incredibly helpful in my house search, answering all of my many questions and giving lots of helpful advice. Would recommend without hesitation.PositiveQuality, Professionalism
Nick · 26 October 2021
★★★★★ 5/5
GoogleOverall very good experience with Barnard Marcus. Suzanne Seeley did a fantastic job and ensured the entire process was seamless whilst remaining helpful and professional throughout. Would recommend!PositiveResponsiveness, Professionalism, Value
Thenu · 11 January 2021
★★★★★ 5/5
GoogleExcellent customer service from all the members of the agency, especially from Suzanne Seeley, who had the delegation of our request.
Immediate response in every customer's query.
Honest and reliable.
Dinos · 27 October 2019
★★★★★ 5/5
Googleprofessional service and advise from Desmond, very quick response and smooth trade.
Samson · 26 October 2022
★★★★★ 1/5
GoogleRating only, no written review.
Natalia · 24 September 2025
Agent replied · 8 October 2025
Hello, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing EAComplaints@Connellsgroup.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 1/5
GoogleRating only, no written review.
Megan · 17 December 2024
Agent replied · 25 October 2024
Thank you for leaving us your superb 5* review and recommendation Megan Jeffery. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleRating only, no written review.
Giselys · 25 September 2024
Agent replied · 25 October 2024
Hello, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing complianceresidential@sequencehome.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRating only, no written review.
Atishay · 30 November 2023
Agent replied · 25 October 2024
Thanks for the 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRating only, no written review.
HANA · 26 October 2023
★★★★★ 5/5
GoogleRating only, no written review.
D · 26 October 2023
★★★★★ 5/5
GoogleRating only, no written review.
Ivan · 26 October 2023
★★★★★ 1/5
GoogleRating only, no written review.
Jayendra · 26 October 2022
Agent replied · 25 October 2024
Hello, thank you for taking the time to leave a review of your experience with us. We're very sorry to see that there were issues. We take all of the feedback that we receive very seriously and will relay your views over to the branch for them to be aware of and assess in the future.
Thank you again for your feedback. Best Regards
★★★★★ 5/5
GoogleRating only, no written review.
The · 26 October 2022
Agent replied · 25 October 2024
Thanks for giving our Barnard Marcus team a five-star review. If we can help with anything else please give us a call.
★★★★★ 5/5
GoogleRating only, no written review.
Andrew · 26 October 2022
Agent replied · 25 October 2024
Thanks for giving our Barnard Marcus team a five-star review. If we can help with anything else please give us a call.
★★★★★ 5/5
GoogleRating only, no written review.
Maria · 26 October 2022
★★★★★ 5/5
GoogleRating only, no written review.
TheUnatrual · 26 October 2022
★★★★★ 2/5
GoogleOk not great,
Tootsie · 26 October 2022
Agent replied · 25 October 2024
Hello, thank you for taking the time to leave a review of your experience with us. We're very sorry to see that there were issues. We take all of the feedback that we receive very seriously and will relay your views over to the branch for them to be aware of and assess in the future.
Thank you again for your feedback. Best Regards
★★★★★ 1/5
GoogleRating only, no written review.
Young · 26 October 2020
Agent replied · 25 October 2024
Hello, we're sorry to see you felt our team deserved a 1 star review. We would like to find out more details regarding this to see if we can help so if you could email us on socialmedia@barnardmarcus.co.uk we will be able to investigate this.
★★★★★ 2/5
GoogleRating only, no written review.
Jack · 26 October 2020
Agent replied · 25 October 2024
Hello Jack,
Thank you for the recommendation of our team and the 5 -star review. We really appreciate all feedback and if there is ever anything the team can do to help, please don't hesitate to get in touch.
★★★★★ 5/5
GoogleRating only, no written review.
Jatheesan · 26 October 2020
★★★★★ 5/5
GoogleRating only, no written review.
Emily · 26 October 2020
Agent replied · 25 October 2024
Thank you so much for taking the time to leave us such a lovely 5* review, we are thrilled that you were happy with our service.
★★★★★ 5/5
GoogleRating only, no written review.
Serenah · 27 October 2019
Agent replied · 25 October 2024
Thank you so much for taking the time to leave us a five-star review.
★★★★★ 5/5
GoogleRating only, no written review.
Tom · 27 October 2019
Agent replied · 25 October 2024
Thank you so much for taking the time to leave us a five-star review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.