5/5
All the staff are very helpful and lovely especially Treasa! β€οΈ
Agent replied Β· 26 August 2024
Thank you Lilly, that's very kind of you. π β¦
Trusted Agent profile Β· King's Lynn
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271 reviews across 2 platforms
17 High Street, King's Lynn, PE30 1BP
Russen and Turner's office in King's Lynn, at 17 High Street, is rated 4.8 out of 5 across 271 reviews on two platforms, including 261 Google reviews rated 4.8.
Every review we hold for the King's Lynn office, from every platform, shown as written. First names only.
5/5
All the staff are very helpful and lovely especially Treasa! β€οΈ
Thank you Lilly, that's very kind of you. π β¦
5/5
We have used Russen & Turner several times to sell. We have never been disappointed with the high quality of service received from all staff. Of note is their commitment to seeing the sale through to the very end with regular updates and helpfulness in dealing with any queries. Would highly recommend.
Thank you for taking the time to leave this review Leamne and thank again, for choosing R&T π β¦
5/5
The staff were very helpful and friendly which made the whole process run smoothly which I wasnβt expecting.On completion the kind gift was much appreciated.
Thank you Andrew, weβre so pleased that you were happy with the service and glad you liked your moving in bag. Best wishes from Team R&T
5/5
Following the lost of my wife's aunt to Covid 19 we were looking to find an Estate agent to help with the sale of her house. Not knowing the area we carried out a search only to find Russen and Turner who were positive, active and most helpful. Also, during the long probate process they were professional and caring keeping both the seller and buyers briefed on progress which was tricky. We don't live in the Kings Lynn area but I would have no hesitation in recommending Russen and Turner.PositiveResponsiveness, Quality, Professionalism, Value
WOW! Thank you so much, we were pleased and grateful you chose us to look after the sale.
5/5
We recently bought I very first home. We were looking for a while and dealt with various estate agents. I wonβt name them but from the beginning they managed to remove the shine and excitement even to the point we were ready to throw in the towel in and carry on renting!! Then we found the perfect house and luckily it was being sold by Russen & Turner from the first call we made they were and have been so professional and polite every person we dealt with. They kept us updated with progress and were quick dealing with any enquiries we had. They put the shine and excitement back in for us. We will definitely use Russen and turner in future if we decide to sell and move.
Thank you so much for the kind words Ian. We hope you have many years of happiness in your new home, and we would be delighted to act as your agent when you come to sell. π β¦
5/5
Russen&Turner have just sold my house . The whole team are a credit to the company for keeping me informed to how it was progressing . I received extremely quick feedback on all my viewings either the next day or on some cases the same day .i would most definitely highly recommend them to any of my friends and family . And will definitely use them again when looking to buy another property . Thank you Mark and Team you are the best in Kings lynn .
5/5
First class service, from a totally professional team. Kept informed every step of the way. The sale of my childhood home, was very emotional, but this was handled with empathy and respect. This was really appreciated and on behalf of myself, my sister and brother we congratulate the team on their performance. I would not hesitate to use Russen and Turner in the future. Realistic, professional and respectful sums them up. Sale went through smoothly and quickly. They introduced a buyer requesting a property similar to the spec of our late Mums. They know their clients needs in our opinion and matched client to property perfectly. Well done Mark and team!
5/5
The team at Russen & Turner worked hard to secure a sale on our property. They were professional and helpful at all times. Jess was really helpful as our contact person. She could not do enough for us.PositiveProfessionalism
Hi Jayne, thank you for your kind words, we wish you well for the future.
5/5
Very judicious in following every aspect of our journey from, when we called to express our interest, through the mortgage till we collected our keysπ Especially love the surprise of our "Welcome to your Home" Goodie Bag we got at key pick upπ₯° β¦
Thank you for leaving such a lovely review Emily, good luck to you and your family in your new home. π β¦
5/5
Russen and Turner were amazing . Very professional, friendly and got my property sold . Great company to deal with. Recommended.
Thanks for trusting R&T with the family home Andrew. We're pleased we got it over the line for you. π β¦
5/5
Our family really appreciate their professional approach and friendliness, as it was a bereavement in the family and they helped us navigate selling our property with all the bumps along the wayπ β¦
Hi Annette, thank you so much for taking the trouble to leave such a lovely review and a special thank you for trusting R&T.
5/5
Fantastic service from start to finish throughout my house move. Had interactions with several members of the team and all went above and beyond to help with as much as possible. Very professional but also very friendly. Would highly recommend to anyone looking to sell their property.
Thank you Scott, what a fab review. This means a great deal to us here. Thank you fir choosing R&T.
5/5
The best estate agent in kings lynn , Mark and his team are great ,always there to help.we could not have asked for more when selling our bungalow. A big thank you to you all.PositiveProfessionalism
Thank you do much Chris π β¦
5/5
We are so pleased with the efficient , helpful and professional service from all the team at Russen and Turner . We would certainly recommend Mark and his team.PositiveResponsiveness, Quality, Professionalism, Value
Hi Noel, thank you so much for taking the time to leave such a nice review. All the best to you and Jenny. Mark
5/5
Two factors made the sale of my father-in law's property tricky: 1) We live nearly 90 miles away from the bungalow 2) Covid. We could not attend the majority of viewings so R&T shouldered most of the responsibility. Once the pandemic and ensuing mobility restrictions were imposed it became more difficult to travel and maintain the property. The financial implications of "lock down" also saw us lose two potential purchasers. Once the sale gained momentum R&T visited solicitors on our behalf to collect and deliver documents. They communicated regularly by telephone and email, every step of the way. We are obviously pleased with the outcome and grateful for R&T's contribution.PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much for taking the time to leave us such a nice review Steve, we are glad you were happy with the service. π β¦
5/5
Selling your house isn't an every day event. What you need is someone trustworthy, professional and with an eye for detail...Russen and Turner tick all those boxes. They were always on hand to answer any questions we might have and Mark's photos made the sale. We did the packing and Russen and Turner did the stressing for us..
Thank you so much Gary, it was a pleasure working with you. Best wishes and you know where we are if you need us again. Mark and the team.
5/5
I couldn't have asked for a more smooth transaction on handling the sale of my house. An amazing team who were always helpful and regularly kept me up to date. Super happy that the team provided a completely stress free sale and I would highly recommend Russen & Turner. No.1 Estate agents in King's Lynn!
Hi Leah, that's really kind of you. Thank you for choosing R&T, and best wishes for the future. From Mark and the team.
5/5
From start to finish of a viewing, valuation of our property and making a decision to sell our house R&T were very supportive with no pressure. So from valuation and making the decision to market our house and actually moving was less than 12weeks. Great communication all the way through, would recommend!
5/5
Despite having a very rocky road to selling our house and buying another, Russen and Turner were very helpful and supportive in our search and also very patient. They were always willing to help with our endless questions and very quick to reply to things. They were also genuinely happy for us when we finally exchanged and completed. I think we are done moving for a long time, but if we ever need to Russen and Turner will be where we go. Thankyou x
We are so pleased for you guys, we wish you all the very best in your new home. π
5/5
Highly recommend Russen and Turner. Friendly, caring and professional people. You feel like you are the only customer they are dealing with, when fact you know they are very busy. Nothing is a problem and if something needs sorting it gets done. Proper customer care. Charlie Keen
Thatβs a really lovely review Charlie, thank you so much for taking the time. π β¦
5/5
Better late than never.. A year ago today we picked up the keys to our new home! It was all thanks to the team at Russen and Turner that we finally got the keys but especially that of Rob! If it wasn't for him, the purchase may not have gone ahead. Our solicitor was absolutely useless and made things so difficult for us and this is where Rob stepped in and made the transaction easier by acting as the mediator between ourselves, the seller and their solicitor! I could not recommend Russen and Turner more and have continued to sing their praises 365 days down the line and will continue to do so forever more! Thanks again Russen and Turner, we Love our home more each day!
What a great review, thanks so much :)
5/5
Russen & Turner were a pleasure to deal with & supported the process throughout especially during some tricky times. It was lovely that they joined in our delight when our offer was accepted & soothed any worries we had. I very much appreciated their help with finding local tradesman to follow up on survey aspects. Finally a very warm touch to receive a welcome bag that had tea and wine in when we collected keys. Thanks very much for all of above.
Thank you Marcia, we hope you're happy in your fab new home π β¦
5/5
It's staggering what half a pint of Guinness does. A quick half of the velvet nectar, a glance in the window and a beckoning finger and before you know it you're the proud owner of a bijoux terraced in one of the less seedier parts of town. Wonderful people at R&T. Make you feel like Croesus with no more than a mug of Maxwell House and a tea plate of Family Favourites.
We do love your review, thanks...which was your favourite Family Favourite? π β¦
5/5
Quick sale. Good communication.
Thanks for choosing R&T Paul. From all the team.
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