Russen and Turner King's Lynn reviews

★★★★★ 5/5

Google

I can't recommend Russen & Turner enough. They agreed to get our house on the market before the end of the the week (after we'd been let down and was at risk of losing our dream house) and they stuck to their promise. Special thanks to Sam for helping us at every step of the way and for always being a cheerful voice at the end of the phone.PositiveResponsiveness, Professionalism, Value

Iashia · 27 August 2022

★★★★★ 5/5

Google

I researched 5. I found Russen and Turner efficient, professional and easily approachable, with informed and evidence based market value agreed in consultation with me. They handled my sale and I’m so impressed with the service given. You’ll not find better in the area. Grateful thanks to Mark and team.

Diane · 30 December 2023

★★★★★ 5/5

Google

I was introduced to Russen & Turner by a friend but had noticed that the majority of properties in the area were sold by them. Mark was very helpful in explaining everything and my property sold to the first person that viewed. It should have been plain sailing but unfortunately, a serious issue came to light in the chain, Sam and the team couldn’t have worked harder in trying to sort it out and regularly advised of the progress . Finally, two members of the chain were dropped and another buyer was immediately found which enabled us to have an early exchange and finally a completion. Although the sale was full of unforeseen issues, Sam, in particular worked tirelessly to bring everything to a satisfactory conclusion to all parties. If you are thinking of selling or buying a property in or around King’s Lynn, I wouldn’t hesitate in recommending RUSSEN & TURNER ESTATE AGENTS.

Lis · 28 August 2019

★★★★★ 5/5

Google

I would like to take the opportunity to thank the Team at Russen & Turner particularly Sam, Lynne and Georgia, for helping me with buying my 1st home! I am so happy with my purchase! thank you so much!

Becca · 27 June 2024

★★★★★ 5/5

Google

A massive thank you to Mark Lock and my friends @Russen & Turner for the friendly, professional and efficient way in which they dealt with my purchase of 3 flats in King’s Lynn. It wasn’t the smoothest of sales (through no fault of theirs) but they kept everything moving along and everyone updated. I’ve known Russen and Turner professionally now for some 20 years but this is the first time I have had dealings on a personal level and I have to say they deserve the excellent reputation they have. Thanks guys.

Luke · 28 August 2018

★★★★★ 5/5

Google

We purchased our home through Russen & Turner and the amazing support we received we knew if we had to move it had to be this amazing agency, and we did just over a month ago and the support was there from day one. The whole team are …

Isabel · 16 October 2025

★★★★★ 5/5

Google

Russen and Turner were by far the superior estate agents in my last move. I've moved some 18 times now, and the last house I bought was sold to me by Russen & Turner. They were superior in every way to the other 'professionals' in the process: - my own estate agent (who sold my then house, and tried to con me in the process); - my solicitors (who did not appear to know what to do or when throughout the entire process, and we're pretty much always uncontactable); - and the removals company who damaged more things in that single move that has been damaged in all my previous moves put together. By stark contrast, and through the whole transaction, the team at Russen and Turner went above and beyond to be more than helpful in so many ways - their professionalism kept me sane. I honestly don't think it would have gone through without them. Without question I was totally impressed with Russen & Turner, and when I move again (and I will!) they will be my estate agents.

Donna · 25 September 2024

★★★★★ 5/5

Google

I had an unusual challenge in selling a property for the widow of my deceased fried who does not live in UK. And I am 200 miles from Swaffham. So this was an empty property formerly rented out. The team at Russen & Turner were absolutely …

Mike · 16 October 2025

★★★★★ 5/5

Google

Thank you to the Russen & Turner Team for their help with my first property purchase. Everything was handled efficiently and kept on track. A particular thanks to Henry for keeping me updated and making the process straightforward.

Kelsey · 5 August 2025

★★★★★ 5/5

Google

RUSSEN & TURNER LOOKED AFTER US AND LET US KNOW WHAT WAS GOING ON RIGHT TO THE END AND AFTERWARD. WILL USE AGAIN, SO GIVE THEM A GO.

Julie · 16 March 2026

★★★★★ 5/5

Google

Outstanding service throughout the process of selling our property. Highly professional team who kept us informed at every step. Special thanks to Rob, Jem and Georgia. Excellent promotion and marketing meant a sale form first viewing. We would recommend this team to anyone who is looking for excellent customer service and swift and speedy responses to queries and questions.

Garry · 27 August 2022

★★★★★ 5/5

Google

This company is the best for buying and selling a house. they are very professional, helpful and the communication is brilliant, special thanks to Theresa who had always gone the extra mile for me, thankyou.

Angela · 28 May 2024

★★★★★ 5/5

Google

We used Russen and Turner to sell our house recently. It was an excellent experience. Sam Neville and Rob sold our house in super quick time. Listed in November. Everything went through by the 05th February.

John · 29 March 2024

★★★★★ 5/5

Google

I’ve viewed loads of properties with almost every estate agent in King’s Lynn, and Lynne at Russen & Turner has been by far the best. She’s friendly, professional, and genuinely cares about helping you find the right home. …

Anthony · 16 November 2025

★★★★★ 5/5

Google

R&T are professional and hardworking. Samantha at Sales Progression is fantastic. Jessica and Robert also very helpful and competent. R&T will chase solicitors to ensure the process is expedited insofar as possible. Competitively priced. Recommended. I will use R&T again should I ever move house.

Ben · 27 August 2023

★★★★★ 5/5

Google

Russen and Turner are brilliant Estate Agents. All the staff there are lovely and friendly , Rob, Henry , Jess ,Sam and there’s more . They kept us informed on what was happening , they guided us to what would be …

Sharon · 16 October 2025

★★★★★ 1/5

Google

Have been frustrated as the office never seem to answer their phone, and when they have done I’ve had to wait 2 and a half weeks to view a property, and was only allowed 10 minutes in a property that needed a lot of work and rebuilding. I booked a second viewing to get answers to outstanding questions and had to wait another 2 weeks and was told “it’s okay, no one is interested in this property” if I was the vender I’d be disappointed also

Sophia · 28 May 2024

★★★★★ 5/5

Google

After my first house fell through with a different Estate Agent, my husband and I found a property through Russen and Turner. It was like a breath of fresh air. Responsive, kept up to date throughout the process and really supportive in getting us across the line and making sure everything was running smoothly - unlike the previous! On collecting the keys, I really thought the goody bag with coffee, tea etc was a fabulous touch. Would use again if in the market of buying / selling property.

Shelley · 29 March 2024

★★★★★ 5/5

Google

First class service - the best I have experienced during more than 50 years dealing with estate agents.

John · 16 March 2026

★★★★★ 5/5

Google

As 3 x returning customers to Russen & Turner, once again they provided excellent service and a smooth transaction on the sale of our house- recommend to all!

Sue · 18 December 2025

★★★★★ 5/5

Google

Thank you Jessica, Sam and Teresa. A professional team to deal with. Helped us to get the house purchase completed within eight weeks. Would definitely recommend.

Claire · 28 April 2024

★★★★★ 5/5

Google

I can't recommend Russen & Turner enough. We've dealt with them twice in the last 6 years, most recently selling our property for us. The whole team are fantastic, from Rob coming out to value the property and take the photos for the listing, to Georgia and Jess in the office. They keep you up to date with everything going on from start to finish, which goes along way. We've had some bad experiences in the past with other agents, but not these guys, they wipe the floor with everyone!!

Robert · 30 November 2023

★★★★★ 5/5

Google

The best estate agent I've ever used. Sam is brilliant at her job, great communication and friendly. Excellent.

Mark · 19 August 2024

★★★★★ 5/5

Google

We had a great experience using R&T for the sale of my late parents property. Not being local to the house, we did almost everything remotely but R&T didn't drop a single ball. Mark was really helpful during the initial set-up stages and it just carried on smoothly until a completion. Thanks.PositiveResponsiveness, Professionalism

Andrew · 27 August 2021