Trusted Agent profile · King's Lynn
★★★★★
271 reviews across 2 platforms
17 High Street, King's Lynn, PE30 1BP
Russen and Turner's office in King's Lynn, at 17 High Street, is rated 4.8 out of 5 across 271 reviews on two platforms, including 261 Google reviews rated 4.8.
Every review we hold for the King's Lynn office, from every platform, shown as written. First names only.
5/5
GoogleWe recently sold our house through Russen & Turner and are very pleased with their service and support. They are friendly, courteous, knowledgeable and efficient. Highly recommended.
Thank you Paul, this means a great deal to us all here, thank you for choosing R&T 👌 …
5/5
GoogleThe team at Russen and Turner were so supportive and helpful. Always professional and making sure that the process was progressing and commuicating in a timely fashion. I have bought one house and sold 2 houses using their services.
Thank you for taking the time to leave such a fab review Tim and thank you for continuing to choose R&T. 😊 …
1/5
FacebookPerhaps if they turned up for previously made appointments it would help. I drove a round trip of 196 miles to view a house I was buying through them and they failed to turn up. They had declined to provide a phone number for the day in case anything went wrong, despite being asked for one, and they failed to phone us, even though we had provided two phone numbers so they could contact us. The should give up viewings on a Sunday as they are too unprofessional to organise them and there is no way to speak to anyone on a Sunday.
Hi Kim, sincere apologies. I shall look into what happened 1st thing in the morning and call you. Mark Lock.
5/5
GoogleThe staff were lovely,so helpful,they couldn’t do enough for you 😊. Plus you get a little bag of treats…which when everything is in boxes is a god sent. 100% would use them again.thankyou for everything.
Thank you for taking the time to leave such a fab review Ricky, best wishes in your new home and we are glad you enjoyed the moving in pack. Best wishes in your new home from Mark & the R&T team. 🙌 …
5/5
GoogleRussen and Turner were fantastic selling my property, reasonable fee and it sold for full asking price the day it went on the market. Smooth process from then on, literally could not fault them. Would and will use again at the next opportunity.
👍 Thank you Jack, reviews like this mean a great deal to us. 🙌 …
5/5
GoogleI found that,russen and turner, especially Samantha Neville,went out of there way in helping me to sell the property and would like to recommend them,5 🌟. …
Thank you Teresa, good luck for the future. 👍 …
5/5
GoogleSam dealt with the sale of my late father's property, she kept us updated and answered any questions we had during the selling process. Very approachable and friendly team, well done and thank you for all your help during this very stressful and emotional time.
Thanks so much for the great review Julie, that means a great deal to us, thanks for choosing R&T 🙌 …
5/5
GoogleOutstanding help from the staff. Sam and Rob went above and beyond their job role to ensure our house purchase succeeded. We can’t thank them enough.
Thanks Lesley, best wishes to you in your new home. 👍 …
5/5
GoogleWe recently sold a property with Russen and Turner which formed part of our late fathers estate. Throughout the process the staff were extremely helpful, proactive and professional. Sam in particular deserves a mention for her perseverance and attention to detail. Would highly recommend them to anyone selling property in King’s Lynn and should we need their services in the future, we wouldn’t hesitate to use them again :) Thank you for everything!
Thank you for your kind words Sue. Mark.
5/5
FacebookExcellent service when selling my house from the initial meeting right through to completion. Was kept informed regularly of progress and immediate feedback from viewings.
Thank you so much!❤
5/5
GoogleGreat service from kings Lynns premier estate agency Always very professional , always very helpful and always very polite !! We were in a hurry to complete the sale of our property as we were moving abroad and they ensured everything was done as soon as possible and there was no unforseen delays in the process Mark as always does everything with a smile !!PositiveResponsiveness, Quality, Professionalism, Value
Thank you once again for using our services Sean, best of luck to you and your family.
5/5
FacebookWould highly recommend Russen & Turner, went above and beyond to help with my house purchase. Special thank you Robert Framingham as well.
Thank you so much! 🙂
5/5
GoogleRussen and Turner sold our house very quickly. They were very professional and not only did they keep us informed of everything as we went along they were always there to answer any queries we had. Would highly recommend them.
Thank you Kathy for taking the time to leave us such a fab review and thank you for choosing R&T. 😊 …
5/5
GoogleI engaged Russen and Turner to sell my property based on recommendations from others and I'm pleased I chose them. They have provided an outstanding personal service and I wouldn't hesitate to recommend them to friends and family.
Wow, thanks for such a fab review Amy. We are so pleased you were happy with the service and thank you so much for choosing R&T. Best wishes, and maybe we’ll see you again in the future 🙌 …
5/5
GoogleI cannot recommend Russen & Turner highly enough! They were great from the start and to the finish of the sale of my property. The team are very professional, friendly and down to earth people and the communication throughout the sale was superb! I would definitely use them again ! Thank you to all that were involved in the sale of my property 👍PositiveResponsiveness, Quality, Professionalism, Value
Hi Phil, thank you for taking the time to leave a review...it really means a lot to us. 🙌 …
5/5
GoogleProfessional and dedicated estate agents. Nothing was too much for them. Their commitment and communication was brilliant. I would highly recommend them to others I know and use them in the future if needed.
This has made our day Catherine, thank you so much 😍 …
5/5
GoogleGreat service from Russen and Turner throughout my recent house purchase. Even though I wasn’t their primary client, they kept me regularly informed of progress and efficiently and actively sought to resolve various issues with sale and purchase across the whole chain. I can’t recommend them highly enough.
Thank you Amanda, that's so kind of you to take the time to leave a genuine and honest review. 👌 …
5/5
GoogleVery professional and friendly firm, always kept me informed with all information. If i couldn't get through on the telephone they always called me back as soon as they could. I moved into a fantastic house which i am very happy with and so glad that Russen and Turner made it so easy though these difficult times. Many thanks to all the team.PositiveResponsiveness, Quality, Professionalism, Value
Hi Chris, thank you so much for your kind words. We hope you are very happy in your new home. Best wishes from all the sales team.
5/5
FacebookI would definitely recommend Russen and Turners, my house sale wasn’t the easiest (firstly Brexit and then a pandemic) but the whole team were professional, friendly and supportive throughout. They were also considerate of my tenant when arranging viewings, which was a weight off my mind. Big thank you Mark, Rob, Theresa, Sam and Jess!
5/5
GoogleExcellent service. Always acting in a highly professional and competitive manner throughout the sale. I would highly recommend Russen and Turner for a sale and purchase of property.
Thank you Hazel...it was a tough sale for sure, but we were with you all the way. Best wishes from all of the sales team 🙌 …
5/5
GoogleExcellent service from all the team ,helpful throughout, keeping us informed and explained the process always had time to chat re any problems.. As we are not from the area. Very kind gesture welcome goody bag .we're settling in nicely thank-you
Glad you're settling in and you enjoyed the moving in bag Deirdre. Thank you for leaving such a fab review 👍🙂 …
5/5
GoogleReally great service from Russen and Turner nothing was too much trouble, they were helpful and answered all our queries. They also hung onto a few small items we'd accidentally left behind until some could collect for us. All the staff couldn't have been nicer.......recommend them 100%.
Wow! Thank you Terri for such a lovely review, very much appreciated. 😊 …
5/5
GoogleWe went to view a property and were very pleased with our estate agent. Lyn showed us around, gave as much background as she could and was very positive about the property- reflecting our feelings.
Thank you for the review Izzy, we think Lyn is great too and a great addition to the team 👌 …
5/5
GoogleAn excellent Estate Agents. The whole team are very professional and really helped with the sale of my property. I would not hesitate to recommend them.
Thank you Kathy, super kind of you. Best wishes from all of us and thank you for choosing R&T 👌 …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
