Abbotts King's Lynn Sales reviews in King's Lynn and West Norfolk

★★★★★ 5/5

Google

Joanne recently helped me when buying my new home and was excellent! She was very friendly and professional and helped me navigate the whole process. Thank you!

Jack · 24 July 2024

★★★★★ 5/5

Google

We could not of ask for a better service from Daniella. She has been in touch with us and supported us every step of the way. I thought this was going to be a really difficult and painful process but that hasn’t been the case. I would have no problems recommending Abbots to anyone. Thank you again for all your help and support.

Peter · 23 October 2020

★★★★★ 1/5

Google

Worst Letting agent ive ever encountered!! Staff are rude, unhelpful, no one seems to know what is going on and never return calls. Gave up and rented the same house through another local agent who were also renting it. Their service was amazing and ive told the house owner so he doesn't make the mistake of using abbotts again, Id give you zero stars if I could

Charlotte · 24 October 2018

★★★★★ 5/5

Google

Everything was made very easy to move into our new home. Thank you Daniella and the team.

Ash · 24 October 2019

★★★★★ 1/5

Trustpilot

They don't ever repair anything fast

Whenever you need to have a repair done they just take forever to sort it out and sometimes I have had to just do it myself like the time my 4yo daughter window on our ground floor flat wouldn't close properly letting in freezing temperatures into her room. Or the time water was leaking out under the sink and constantly having to empty a bucket for weeks. They honestly don't give a dam about the people renting from them.

Ty · 13 January 2023

★★★★★ 1/5

Trustpilot

Failure to return deposit

Still waiting after 2 months for deposit return. Called countless times always told I would get a call back never did. Told today that money was being taken for contrived reasons

Alasdair · 27 June 2025

★★★★★ 5/5

Google

Daniella was excellent. Very pleased with service received

Keegan · 23 October 2021

★★★★★ 3/5

Trustpilot

Absolutely no communication

I went for a flat viewing. It was conducted by a lovely, knowledgable woman. Afterwards, I had some questions I'd like answered and left an email. I got a call the next day promising I'd get my answers. 3 weeks later, nothing. I've left an email and 2 voice messages. I've also discovered the flat is now up for rent, which begs the question has it actually been sold, and the new owners are renting. In that case, why is the flat still up for sale, and why did no one have the decency to let me know. They're lovely at the beginning of the process, but once you actually want to get involved in the process, absolutely nothing from them.EDIT: After contacting customer support, I finally got an answer, that was apologetic.

Sam · 26 October 2022

★★★★★ 5/5

Google

I would like to thank the team and specially Danielle and would highly recommend them to anyone, been really great and super fast with helping my cousin and her husband get the flat paperwork completed and they were able to move in soo fast, thank again these guys. If needed would go back to them for a estate if needed.

Akshita · 23 October 2020

★★★★★ 1/5

Trustpilot

GREG ABBOTT TO BE REMOVED

GREG ABOTT NEEDS TO BE REMOVED FROM HIS POSITION I HAVE A DAUGHTER THAT IS A VICTIM OF MALPRACTICE AND BECAUSE OF THE CAP HE CAME UP WITH WE CAN NOT GET COMPONSATION AND HER HEALTH IS COMPLETLY DESTROYED JENNIE SEALY HOSPITAL IN GALVESTON TEXAS GAVE HER VERY SEVERE BRAIN AND SHE DOES NOT HAVE PEACE WHEN SHE IS AWAKE SHE IS IN ALOT OF PAIN AND BECAUSE OF THIS MAN I DO NOT KNOW WHAT OUR FUTURE HOLDS TWO HOSPITALS ARE INVOLVED MEMORIAL HERMAN SOUTHEAST IN HOUSTON TEXAS BURNED HER HAND VERY SEVERLY WITH AN INFILTRATED IVY SHE HAD AN IMPUTATED FINGER OVER IT,SHE WAS TRANSFERRED TO JENNIE SEALY HOSPITAL THEY SPECIALIZE ON BURNS THERE THEY GAVE MY DAUGHTER VERY SEVERE BRAIN SHE ALSO HAD A BLOOD TRANSFUSION THE BLOOD WAS CONTAMITED WITH HIPITITUS C SINCE THEN MY DAUGHTER HAS NEVER BEEN THE SAME SHE IS IN AND OUT OF THE HOSPITAL BECAUSE SHE NOW HAS A FEEDING TUBE AND IT CAUSES HER TO ASPIRATE AND E THAT CAUSES PHENOMIA AND SHE HAS BEEN IN THE HOSP[ITAL SEVERAL TIME WITH ASPIRATION PHENOMNIA ,BUT MR ABBOTT GOT COMPENSATED FOR HIS ACCIDENT UNFAIR ,PLEASE PEOPLE VOTE HIM OUT PLEASE PLEASE!!!!!!!!!!!!!!!!

Mary · 9 October 2022

★★★★★ 1/5

Trustpilot

I would give 0 if I could

I would give 0 if I could. Absolutely disgusted with the service and no one seems to care. I selected the full management fee as I am heavily pregnant and did not want to have to deal with the management of letting my property. So far all I have done is have to make phone calls, chase incompetent people up or arrange things myself. Have yet to see any invoices despite requesting them, have been lied to about dates work has been completed, work carried out without any authorisation for the cost from myself… the list goes on. 34 weeks pregnant and horrifically stressed.

Emma · 3 September 2022

★★★★★ 5/5

Google

I am happy to give Gemma a five star rating for the very professional service she has provided for me and my partner as Landlords. With her help, advice and negotiational skills she turned around a difficult situation for us quickly and efficiently. She is reliable, thorough, honest and works very hard at her job, going the extra mile for her clients.

Vicky · 24 October 2019

★★★★★ 5/5

Google

Used Abbotts to rent my first property when I moved to the area, Dealt with Suzie who is fanastic and helped me with getting to know the area. Had a great service from Max and Ashley also who went out of their way to help. Would recomend Abbotts!!!

Justine · 25 October 2014

★★★★★ 5/5

Google

Fast and responsive agent, I have dealt with them on numerous occasions on both the sales and letting side and have always been impressed with their professional and friendly service

LOuise · 23 October 2023

★★★★★ 1/5

Trustpilot

TENANTS BEWARE

TENANTS BEWARE. Negligent agents facilitating shady landlords to rip off tenants. Landlords left the rental property truly filthy (covered in hair, mud up the walls, bins full of refuse etc) and they didn't move out on time - they were still there and had belongings in the rental after I'd started paying rent. Still left out of pocket for cleaning costs on my way into the rental. I was left without a full set of keys, leaving parts of the property unsecured. Abbotts simply emailed me advising nothing was going to be done about it. Total charlatans, the Fawlty Towers of letting agents. Hugely stressful dealing with an office of lying, defensive agents who refused to actually manage the property. Landlord now attempting to unfairly deduct money from deposit and will have to take to court to resolve the matter. Please avoid like the plague. I paid my rent 3 months in advance - £4,500 at a time and was treated appallingly. Still waiting for an apology despite having sent in a formal written complaint. Their professionalism and morality = zero.

JP · 17 January 2022

★★★★★ 1/5

Trustpilot

Sales agent AMY RENDALL .Run away from…

Sales agent AMY RENDALL .Run away from them .We are 1st Time Buyer . We found an house with Abbotts Agency we put down our offer and they ask for all documents and proof of funds to go forward with the purchase and after one month they said the owner he got another offer . They keep us on standby one month and they looking for another buyers wich they offer more money than us . The worst Agency and people I meet in my life .😡 🥵

Corneliu · 11 January 2022

★★★★★ 1/5

Trustpilot

Only interested in one thing

Only interested in one thing, making money.zero customer service and deduct money from the rent due to the landlord for any and every reason they can think of. Do not deal with any issues for tenants or landlords. Do not replay to emails.

Gary · 11 October 2024

★★★★★ 5/5

Google

Brilliant agency. Cannot recommend enough. I have used them for years and will always continue to do so. The lettings team Kerrie, Lynsey and suzie are spot on!

Sean · 23 October 2023

★★★★★ 5/5

Google

Harrison Andrews, my Mortgage Advisor at Abbotts, is a shining star in this very stressful process. He is very responsive, knowledgeable and accommodating. Always going above and beyond. I would recommend his services, not only to friends but family too.

Boyana · 23 October 2022

★★★★★ 1/5

Trustpilot

I would give a 0 if I could.

I would give a 0 if I could.This is the worst company I have ever been involved with.I rented my property in January 2021,First time so I required guidance so had them manage the property.I paid £90 amonth, for nothing.I could never get hold of anyone they failed to support with any emergency or maintenance work.They did not inspect the property , they said they did but I do not believe this was done.Then the day the Tennant's vacated no one spoke to me about check outI had no report.I collected my keys this Saturday and found my house in an awful state furniture outside my house, completely overgrown, dog poo in the garden , scuffs on the wall, fake tan on my rugs, didn't even put the furniture back.The worst thing is they are selling my house and Abbotts have been carrying out viewings it like that! I was embarrassed and mortified.Worst service ever, emotionally draining.Avoid at all cost.My house will be pulled from there service tomorrow.

Happy · 5 September 2021

★★★★★ 5/5

Google

Amazing everyone went above and beyond also Nicola super star thank youu very much

Chelsea · 24 July 2024

★★★★★ 1/5

Trustpilot

I am writing to confirm the withdrawal…

I am writing to confirm the withdrawal of our offer for the purchase of the above premises.From the outset your service has been nothing short of appalling, firstly you neglected to mention in any of your sale advertisements that this property is a 'listed building', you also didn’t mention that this premises is in a conservation area, the first we knew of these very important details was when our own solicitor informed us some weeks into negotiations!Your customer service is nonexistent, even today (like on so many previous occasions - for example last Thursday - no return call) (today is Tuesday) you haven’t returned my call.You have left me no alternative other than to seek a purchase elsewhere with a reputable agent.In order that others may be deterred, and not subjected to such a horrendous experience - which has resulted in a significant cost to me, I am sending a copy of this email to your head office to advise them how you run your branch!!

David · 20 July 2021

★★★★★ 1/5

Trustpilot

We had a terrible experience trying to…

We had a terrible experience trying to sell our house through Abbotts. We finally gave up after it transpired that Abbotts had advised the builder of the new build that we wished to purchase to put the price of the new build up by over £40k (even though we had already paid a substantial retention for the new build). Abbotts weren’t even the builders agent. We felt totally betrayed. We raised a complaint with the area manager Stephen Rivett who said he would investigate and get back to us within 14 days. Surprise surprise, we never heard any more from him. If estate agents ever want to improve their reputations they need to stop unethical practices and accept that proper regulation needs to be put in place.

A · 20 July 2021

★★★★★ 5/5

Google

This is the second property I have used Abbots for, can not fault them at all, they get everything sorted extremely quickly, and make it effortless for the tenant. Lynsey in particular was very helpful and managed to get us a very nice property. Thank you abbots it’s very appreciated!PositiveResponsiveness, Professionalism

Curtis · 23 October 2020