Oulsnam Kings Heath reviews

★★★★★ 5/5

Trustpilot

Excellent right from the start…

Excellent right from the start with Tom's valuation visit back in March, through to completion of our sale in September. It has been quite a journey with many ups and downs for us, but the Bromsgrove team, and Pete in particular, have been there for us, giving valuable advice and support throughout, for both sale and purchase. Always a friendly response to calls and a lovely welcome on our frequent visits to the easily accessible Bromsgrove office. Thank you so much, we couldn't rate you more highly. 100% recommended without reservation.

John · 2 October 2026

★★★★★ 5/5

Trustpilot

Supportive and Kind

The whole team at the Barnt Green branch are really lovely. Shania has been super supportive and kind throughout my whole tenancy. Thank you.

Ms · 16 April 2026

★★★★★ 5/5

Google

Staff at Oulsnams Estate Agents Kings Heath were friendly and committed to providing a great personal and professional service with efficient and speedy communications, all of which helped us achieve a successful completion of sale.

Hilary · 18 December 2025

★★★★★ 5/5

Trustpilot

We recently completed the sale of our…

We recently completed the sale of our property through Oulsnam in Barnt Green, and I cannot speak highly enough of the service we received. From start to finish, the team were professional, supportive, and incredibly compassionate. Due to the sensitive nature of the sale, it was important for us to work with people who showed genuine care and understanding, and Oulsnam did exactly that. They handled everything with empathy, patience, and respect, never making us feel rushed or under pressure. Communication was clear and reassuring throughout the process, and their knowledge and experience helped make what could have been a very difficult time feel far more manageable. We felt truly supported every step of the way. I would highly recommend Oulsnam in Barnt Green to anyone looking for an estate agent who combines professionalism with genuine kindness and sensitivity. An outstanding service from a team who truly care.

Helen · 13 January 2026

★★★★★ 5/5

Trustpilot

Great service , thank you!

Tom was very helpful and efficient. It is the second property that Tom has sold for us and we would not go with anyone else! Great customer service. Thank you so much to the whole team.

Louise · 12 August 2026

★★★★★ 5/5

Google

Very happy with the service. The agency is very responsive and made sure the process progressed through all the steps in a timely manner. Although we did disagree on the flat valuation, I did insist on keeping the value I wanted and I luckily it worked well. Dealing with solicitors was not easy, and frankly, if it wasn't for Oulsnam's prompt intervention, the process would have taken longer.

Elena · 16 April 2026

★★★★★ 5/5

Trustpilot

Professional, friendly, knowledgeable

Sadie-Jane was proffessional, friendly and extreemly knowledgeable. She was patient and did not rush the viewing. The property was not for me but would definitely recommend Oulsnams.

Ann · 3 October 2026

★★★★★ 5/5

Trustpilot

Great experience with Kings Heath…

Great experience with Kings Heath branch, dealing with Georgie made what was a problematic move very easy, definitely recommend local estate agents who knows the local territory !

Helen · 5 February 2026

★★★★★ 5/5

Trustpilot

Barnt Green team were professional and helpful

When selling my late father's house, we found the Barnt Green team to be professional, helpful and communication on all matters were prompt and informative. This review would not be complete without mentioning Sarah (Kirk). Throughout the whole process she was helpful, supportive and easy to talk to. Giving detailed feedback on viewings, useful tips and putting in a considerable amount of effort to ensure the sale went through with her kind and cheerful manner, always returning calls promptly. Due to Sarah the stressful process of selling our old family home was made so much easier.

Valerie · 30 August 2026

★★★★★ 5/5

Trustpilot

Great for tenant at a rental

My property manager, Shania Benton, has been absolutely great for the majority now of being the tenant of a rental with Oulsnam. I've been here for ten years now, and they have always been good, but Shania especially balances professionalism with being friendly really well, and seems to actually care about the tenant as a person, as well as the property as an asset for the landlord.

Kelly · 17 April 2026

★★★★★ 5/5

Trustpilot

It was great to have them all on our side!

We have recently successfully sold our property using the Bournville branch of Oulsnam and the money is now in our bank account. It sold quickly at a good price. A great start! However, this is just the beginning of the process. It always takes weeks until completion and the sale money is eventually transferred. However, what stands out for me is the support the staff at the Bournville branch then offered us during this period as they all worked towards an eventual final completion for us. A group of very pleasant, professional staff kept gently pushing us, kept pushing the other parties, the buyer and even our own solicitors in the sale to encourage and nudge forward the sale towards completion. At the same time, they kept us constantly up to date with progress, with problems or any actions that we needed to take to move the progress forward. It was great to have them all on our side!

Nigel · 28 August 2026

★★★★★ 5/5

Trustpilot

Excellent customer service.

Excellent customer service. Prompt responses to questions and queries. So supportive,proactive with advice and information throughout the sale of our property. Special mentions and thanks to Debbie,Vickie and Elisha. Would highly recommend the team at Redditch.

Kathleen · 29 July 2026

★★★★★ 5/5

Google

Georgie, Michelle and all the team at Oulsnam Estate Agent, Kings Heath did a fantastic job of marketing and selling our family home. We don't live locally and therefore everything was dealt with long distance. Georgie kept us up to date and communication was very easy with her. Many thanks to Georgie and Oulsnams.

L · 7 May 2025

★★★★★ 5/5

Trustpilot

Ron was excellent

Ron was excellent. Showed us round the property in a thorough manner & answered any questions we had with no issues whatsover. Thank you Ron👍 Dawn & Steve

Steven · 15 September 2026

★★★★★ 5/5

Trustpilot

Really happy with the service from…

Really happy with the service from Sadie went above and beyond, pleasant and helpful. Made the experience of buying a property enjoyable.

Julie · 8 March 2026

★★★★★ 5/5

Trustpilot

Thanks to all at the Redditch office

Thanks to all at the Redditch office, professional and supportive during this stressful time. Would recommend without hesitation. Special thanks to Debbie and her patience.

Mr · 29 September 2026

★★★★★ 5/5

Google

We have now bought and sold with with the team at Kings Heath and have been very happy with the service. They kept us informed and were quick to answer questions that came up. I would recommend to anyone, as their valuations seemed fair and the service was good throughout. Many thanks!

Kiya · 7 May 2025

★★★★★ 5/5

Google

Selling with Oulsnam has been a very positive experience. Great Team - they are friendly & helpful. Definitely the best Estate Agents in Kings Heath and l wholeheartedly recommend them.

Sonia · 16 December 2025

★★★★★ 5/5

Trustpilot

Sadie-Jayne Wragg is incredible

Sadie-Jayne Wragg is incredible! She made us feel comfortable while helping us explore our options ensuring us a bright future! She took her time ensuring our experience with the bromsgrove branch was successful!

Ranveer · 29 July 2026

★★★★★ 5/5

Trustpilot

Jeff went above and beyond for us

Jeff went above and beyond for us! After a scheduling mix-up, he kindly adjusted his timing to fit us in for a last-minute viewing. That property ended up being 'the one,' and our offer was accepted. We couldn't have done it without Jeff's helpful and accommodating attitude. Thank you for helping us find our home.

Saba · 13 February 2026

★★★★★ 5/5

Trustpilot

the lady that showed us round Sadie…

the lady that showed us round Sadie jayne Wragg was very professional and helpful didn't feel rushed or under pressure at all

Pat · 6 October 2026

★★★★★ 5/5

Trustpilot

A superb service

A superb service from the team at Oulsnams. From start to finish James, Lisa and Lauren were so helpful in the sale of my mother's flat with friendly and prompt communication throughout. I would thoroughly recommend them for a personal and supportive service.

Janet · 13 May 2026

★★★★★ 5/5

Trustpilot

Selling a House...

We used Oulsnam Estate Agents to sell a residential property. Throughout the process, the sales team were helpful and supportive. The process was quite lengthy but we were kept up to date with developments. They were quick to return our calls and made efforts to address any issues in a timely manner. They were upfront about the costs for their services and were always honest and realistic. I would recommend them.

Helen · 4 February 2026

★★★★★ 5/5

Trustpilot

Oulsnams Estate Agents Kings Heath…

Oulsnams Estate Agents Kings Heath provided a great personal and professional service with efficient and speedy communications all of which helped us achieve a successful completion of sale.

Hilary · 17 December 2025