Every review we hold for the Kimberley office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAs an agent for most of my working life I always knew I would approach eventually selling myself with skepticism on promised service and incredibly high expectations.
From the very first call to view a property through to accommodation of out of hours appointments and finally securing a great offer with a fantastic buyer I have thoroughly impressed with the team at Watsons. They bring a really great mix of old school estate agency in with modern touches and most importantly for me clear and reliable communication. I don't think I have waited more than an hour for a response yet!
Leona and Francesca in particular have handled our sale so far offering considered and concise guidance where needed. Both have made significant efforts to aid our situation and have kept to the high standards they set themselves when Francesca met with us at home to discuss coming with them.
From one (albeit previous) agent to another, a huge thank you for everything so far, keep up the incredibly good work, it is no surprise Watsons are as big as they have become in recent years.
Really look forward to getting to a completion!
Sam · 27 June 2024
★★★★★ 5/5
GoogleWe moved house last week, we sold our house within 2 weeks of being for sale with Watsons. I was dreading this move, however from the beginning when Will Watson came out a valued our property to the actual day of completion was amazingly smooth. The whole team are amazing, we were kept in the picture by Alexandra, who has been fantastic through the move journey. They also put us in touch with a conveyancer who was also amazing.
I highly recommend Watsons. If you want to sell your house they are the estate agents that can do it!!
Anita · 27 June 2024
★★★★★ 5/5
GoogleWe were selling a property under probate, the whole process went smoothly with a quick sale as Watsons already had prospective purchasers on their books.
Once the sale was agreed Angelina regularly kept us up to date with progress and dealt professionally and effectively with communication between the parties.
We would highly recommend Watsons and in particular Angelina.
Bryan · 6 July 2022
★★★★★ 5/5
GoogleWatsons have proven their professionalism frequently through regular email updates regarding new properties to market and friendly telephone calls. Naomi is especially considerate & worth her weight in gold! We can recommend Watsons as a great estate agent & look forward to continuing to work with you in the future…
Emma-Kate · 7 April 2023
★★★★★ 1/5
GoogleDo not waste your time with this estate agents if you are a investor..... I have viewed more than three different properties with this agents and have offered more than the value of the property but they have sold the properties to their own friends instead for less amount. I feel sorry for the landlords using this estate agency. They can't make most of their property value. I've spoken with one of the seller and have mentioned that I've offered certain amount for her properties she said that agents haven't informed her about my offer than I have called the agents again they said the seller have rejected your offer without even mentioning her about my offer. NEVER USE THIS ESTATE AGENTS. Full with games.
Murry · 6 July 2021
Agent replied · 6 July 2023
Thanks for taking the time to write a review, although considering it is littered with unfounded accusations, we feel we must add some clarity for the reader.
Your offer on property number 1 was effectively an attempt at gazumping, which our seller didn't take too kindly to. She decided to continue with her sale to her original offeree and subsequently your offer was rejected.
Your offer on property number 2 was actually LOWER than another offer received and was therefore rejected by our seller.
At the time of writing your review, your offer on property number 3 was 'pending' whilst we waited on our seller's decision. You withdrew it the following morning.
In all instances, the offers and the respective decisions have been reported to all parties both verbally and in writing, so your comment about our vendors not being informed is simply not true.
Furthermore, none of the above properties have been sold to friends, family or any person connected to an employee, so again your comment relating to this is an outright lie and we will be reporting your review for misrepresentation.
★★★★★ 5/5
GoogleFrom my initial visit to the office in Kimberley to the call to say the house had been sold, the service was first class. Every detail was communicated to us by email and follow up phone calls. …
Julie · 22 November 2025
★★★★★ 5/5
GoogleExcellent service very professional & keep you well updated with all the processes
Lisa · 11 June 2026
★★★★★ 5/5
Googlewe have used Watson's to purchase our new property with Francessca and sell our old one with Lucy. Nothing but outstanding, goes the extra mile to get things done and over the line. Great girls and great company.
Jason · 16 November 2025
★★★★★ 5/5
GoogleWatsons have been superb from start to finish. They originally valued my house in Feb and then there was no pushiness whatsoever - Francesca has been a huge help with bookings, showing clear expertise in the market and keeping everyone's expectations realistic. Faultless communication, friendly service and updates as and when necessary.PositiveResponsiveness, Quality, Professionalism, Value
Jane · 27 August 2022
★★★★★ 5/5
GoogleI am so delighted with Watsons Estate Agent for their service from start to finish. Joel was very pleasant when giving us a valuation. Francesca was very helpful . The whole process took of selling my home took one week. Well done Watsons.
Janet Moorcroft.
Janet · 30 June 2023
★★★★★ 5/5
GoogleWatsons provided an excellent service selling our family home. Throughout the process we were kept informed and all enquiries were answered promptly. Angelina, Laura and Francesca were very friendly and efficient guiding us through the whole process. Thank you.
Lisa · 13 November 2023
★★★★★ 5/5
GoogleI would highly recommend Watsons Estate Agents for their efficiency, friendliness and promptness with the sale of my late parent's house. They were very empathetic to the emotional situation and Angelina Key Sales Progressor was very proactive with my solicitor to push the sale along more quickly. Thank you team Watsons!
Angela · 8 November 2022
★★★★★ 5/5
GoogleMy agent at Watsons, Laura, provided excellent support. She helped me identified the right property and I was able to make the decision with the information provided. Laura was prompt to reply to enquiries and provided good guidance to be through the whole process. I will definitely recommend Watsons Estate Agents to my friends.
Meimei · 6 July 2022
★★★★★ 5/5
GoogleFrancesca is a very responsive sales professional I have ever worked with so far. Her work attitude is outstanding & very passionate on the property business. If she can be my sourcing partner, it will be wonderful. Thanks for your good work so far! Look forward to doing more business with you in 2022.
Ltd · 6 July 2022
★★★★★ 5/5
GoogleAmazing support through the valuation to sale process. Went the extra mile on more than one occasion and thank you Lucy for all the help. Happy customer 😃 …
James · 28 May 2024
★★★★★ 5/5
GoogleWould like to thank all the staff especially Angelina Francesca Laura and Sheree for everything they did from start to finish with my sale and purchase. They were all very helpful and accommodating and nothing was too much trouble. Highly recommend Watsons
Tara · 8 August 2023
★★★★★ 5/5
GoogleWatson have been fantastic, we had viewing from day one and sold our house in 3 days, we had complications with our buyer who eventually pulled out but Lucy handled the whole situation fantastically and professionally, and we resold our house in 3 days. We’ve dealt with big chain estate agents previous who are very expensive and treat customers as nothing more than commission. A small family run businesses always appreciate each customer, and you definitely get that with Watson’s on top of a great price. Would highly recommend!!
Cora · 6 July 2020
Agent replied · 6 July 2023
Thank you for your lovely review Cora :)
★★★★★ 5/5
GoogleWatsons have been great from start to finish. The quality of service that they provide is faultless and I would definitely recommend them to anyone who is looking to sell or buy a house. A special thanks to Sally and Laura who have been amazing throughout the past 2 months, we are very grateful to you both.PositiveResponsiveness, Quality, Professionalism
Abby · 27 August 2021
★★★★★ 5/5
GoogleHighly recommended estate agent... new small buesinnes that we’d predict will go from success to success due to their excellent work ethic and fantastic customer service. Extremely proactive and were very prompt in actioning issues during our sale which helped to alleviate a lot of the stress from the whole process... thanks to Sheree, Will and Lucy for providing such a high level of service! Chris and Mia
Kingkon15 · 7 July 2018
★★★★★ 5/5
GoogleThank you Watsons! A brilliant 5 star service for the whole process. Special thanks to Will & Sheree Watson. Thanks also to Naomi, Laura, Francesca and Angelina for helping us throughout the process. Excellent communication, friendly and professional staff.
Catherine · 8 October 2023
★★★★★ 5/5
GoogleSo pleased with the professionalism from Francesco and Angelina. Aways kept us up to date on the progress. Would ring us back when we left a message. Nothing was too much trouble for Angelina. We would highly recommend Watsons and definitely would use them if we need to. Thanks for all your help.
Lynn · 6 July 2022
★★★★★ 5/5
GoogleWe dealt with Amanda, Jodie and Francesca, all very helpful all the time. Great senses of humour too. So much respect for such a relaxed and cheerful way of doing business. Only sold STC at this stage, so a long way to go, but total trust in the team. Well done to date.
John · 6 July 2022
★★★★★ 5/5
GoogleReally great experience with Watsons Estate agents. Loved the fact I was able to communicate with the same person throughout the whole duration from viewing to purchasing. Francesca was really helpful, I always received very quick responses and she is a lovely person. All the estate agents I met during viewings were great.
Seren · 6 July 2022
★★★★★ 5/5
GoogleHaving only a brief yet positive experience with this company I wanted to show my appreciation for Leona Hewitt, who was promt, professional, warm and incredibly helpful. Working in the property industry myself and then looking for properties a good service stands out and when I saw her title was only ‘Trainee’ I was genuinely shocked. We only spoke briefly about my property requirements and she then contacted me before a property went live, giving us a sneak preview, and got us a viewing before it even went on rightmove. This is how you sell property! Good luck on your estate agent journey, you’ll go far!
Lili · 28 February 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
