Trusted Agent profile · Kilmarnock

Slater Hogg and Howison Kilmarnock reviews

★★★★★ Great

230 reviews across 2 platforms

31-33, John Finnie Street, Kilmarnock, KA1 1BL

Slater Hogg and Howison's office in Kilmarnock, at 31-33, is rated 4.1 out of 5 across 230 reviews on two platforms, including 169 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

169

Reviews on Google

This office

Trustpilot logo

61

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Slater Hogg and Howison, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Kilmarnock office, from every platform, shown as written. First names only.

5/5

Google

Fantastic service as always from the Kilmarnock team- a special mention to Steve and Mairi who as always went above and beyond to keep us updated and ensure everything ran like clockwork. Brilliant.

Iain · 16 September 2025

5/5

Google

Highly recommended to landlords. excellent communication , speedy service. Special thanks to Shannon, Kirsty & Bernard. Always found me tenants within 2 - 3 weeks.

Daniel · 24 November 2024

Agent replied · 8 December 2024

Thank you Daniel for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

2/5

Google

Viewed a house for sale with this estate agents, and in the weeks following the viewing - I got, what I can only describe as, harassed to death with constant phone calls and voicemails, even after I told them I would not be making an offer on the property. On the few occasions I did answer the phone I was bombarded with questions regarding my personal and financial circumstances and multiple times they tried to sell me a mortgage (despite being told I already had one and was not interested!) that was twice as much as my budget. Since then I have honestly not expressed interest or viewed any properties for sale being listed by this estate agent because I simply do not want to be harassed again

M · 16 September 2025

5/5

Google

i am a landlord and have been buying & selling properties in the last 40 years, my preferred agent is Slater Hogg and Howison kilmarnock they are very professional and the staff are excellent and they get the best price !!! so i would recommend them 100%

Diana · 9 September 2025

Agent replied · 9 October 2025

Thank you for your terrific recommendation and for your complimentary comments and 5* review. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

I would highly recommend Slater Hogg. I used them for the sale of my house and they were professional and efficient from the very start. Craig was great to deal with, he provided an extremely high level of customer service and was very helpful. We were really pleased, especially as we sold our house so quickly. Don’t use anyone else or you will regret it!PositiveResponsiveness, Quality, Professionalism, Value

Claire · 25 August 2020

Agent replied · 16 June 2024

Thank you for taking the time to leave us your 5* review. Best wishes, Scott @ Customer Relations.

5/5

Google

Many thanks to Bernard at Slater Hogg, thanks to him my partner and I have been able to secure our first private let. Amazing, quick and efficient service.

Kyle · 17 August 2024

Agent replied · 24 August 2024

Thank you for taking the time to leave us this amazing 5* review Kyle. Kind regards Lucy, Customer Relations.

5/5

Google

The passage of this application for a new rental flat went smooth from start to finish with Bernard meeting me at the apartment showing me around and clearly giving advice and information on the whole process and procedures that Slater & Howie use to represent their clients. Very Professional. The office work in the background Shannon , Bernard and colleagues working to make the conveyancing go smooth right through to the my tenant agreement signing and moving in. A Happy Tenant.

Patrick · 17 May 2024

Agent replied · 16 June 2024

Patrick Brolly many thanks for your marvellous 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Fantastic experience from Slater Hogg and Howison Kilmarnock. In particular a massive thank you to Steve, Mairi and Susan for helping make the stressful journey of selling my house as smooth as possible.

Sarah · 18 March 2024

Agent replied · 16 June 2024

Sarah Reid thank you for your wonderful 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Bernard from the Kilmarnock branch has been fantastic! I moved into my property in 2022 after viewing the property he has things move very quickly and I had my keys in no time at all. He’s been a great point of contact from day 1 with any problems I’ve had. He’s extremely swift in getting things sorted and is very approachable. 5***** letting agents xx

Arron · 6 December 2024

Agent replied · 8 December 2024

Thank you for your thoughtful 5* review Arron! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

As a first time buyer this was an excellent service and very easy process.

Ross · 10 May 2026

Agent replied · 10 October 2026

"Thank you for choosing our business and for the wonderful review! We are thrilled that you found our service easy. Best wishes, Lucy, Customer Feedback and Support Team

1/5

Google

Absolutely useless, popped in last week to see if they would put my property on to let, and arranged a letting agent to come out view my property. Agent (Bernard) didn't turn up, i phoned and was told by a lad he was supposed to call me that morning to say the agent couldn't make it. I gave a week's notice for an appointment and they couldn't find time for a call, so my time was completely wasted. I was asked if i wanted to rearrange appointment and going by what I'd seen already i politely declined.

Peter · 18 March 2024

Agent replied · 16 June 2024

Thank you Peter Townson for making us aware of your experience, please do contact us via review@countrywide.co.uk should you wish to discuss further. Kind regards, Lucy, Customer Relations.

5/5

Google

Bernard has been amazing throughout the entire process, communication has been great and he has made the process so simple! Couldn't recommend more.

Chloe · 17 August 2024

Agent replied · 24 August 2024

Thank you for taking the time to leave us this tremendous 5* review and recommendation Chloe. Kind regards, Lucy, Customer Relations.

5/5

Google

Dealt with Shannon Coleman from the Kilmarnock branch who kept us informed and at ease during what is usually a stressful time. Couldn’t have asked for better service! Will definitely be recommending to family and friends.

Danielle · 19 November 2023

Agent replied · 16 June 2024

Many thanks for your marvellous recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Excellent service. Friendly and attentive staff, especially from mortgage advisor Andrew who has been very helpful to get my new mortgage sorted.

Peri · 9 October 2026

5/5

Google

Bernard is a responsive, reliable, approachable and dedicated person who provides a professional service.

Mohamed · 6 December 2024

Agent replied · 8 December 2024

Thanks Mohamed for your amazing 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

I have just had the best experience dealing with Rachael in Kilmarnock office over the last week,helping me secure a wonderful rental property,she made the process so straight forward and was always available to take my calls and put my …

Isabel · 16 August 2025

Agent replied · 16 April 2026

Thank you so much for your kind words, Isabel! It was my pleasure to help you secure your dream rental property. I'm thrilled to hear that the process was straightforward and that I was able to put your mind at ease. Your satisfaction is my … More

5/5

Google

I have used Slater Hogg & Howson twice over the last few years. The service is excellent from start to finish. Extremely professional from the sales package, on line marketing, photography, Video footage etc. The team keeps in touch …

Yvonne · 16 August 2025

Agent replied · 16 April 2026

Thank you for your kind words, we are thrilled to hear about your positive experiences with our team at Slater Hogg & Howson. It was a pleasure to work with you and we are happy to have provided you with excellent service from start to … More

5/5

Google

Bernard has been extremely helpful in the process and kept in touch with updates all the way 👍 …

Liz · 17 August 2024

Agent replied · 24 August 2024

Thanks Liz for your glowing 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

I used s&H for buying and selling to keep the process nice and tidy and simple. Extremely helpful and friendly staff. Very well connected and we managed to get through the process seamlessly. Recommend!! Thanks everyone

Gary · 16 September 2025

Agent replied · 16 April 2026

We are thrilled to hear that you had a positive experience with us at S&H. Our team strives to make the buying and selling process as smooth and hassle-free as possible. Thank you for recommending us and trusting us with your transactions. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Bernard is a great professional and help me and my family to get the best comfort at home!! Many thanks Bernard you are the best

Nuno · 17 April 2024

Agent replied · 16 June 2024

Thank you nuno conceicao for your glowing 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

I had a truly wonderful experience working with Rachael at the Slater Hogg Kilmarnock branch after a stressful renting journey. From the very beginning, she was responsive, professional, and incredibly helpful. Every email and phone call …

Connie · 16 August 2025

Agent replied · 16 April 2026

Thank you so much for your kind words and recommendation! We value your trust in us and are thrilled to hear that Rachael provided you with a stress-free renting experience. Our team at Slater Hogg Kilmarnock is dedicated to providing excellent service to our customers. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Moved into a private let a few months ago and Bernard was so helpful and professional throughout. Communication was excellent as he dealt with any questions we had regarding the property and made the whole process very smooth, can’t recommend enough!!

Amber · 6 December 2024

5/5

Google

Gillian, Amanda, Craig and the team were great. Very informative and kept us updated regularly about viewings and feedback. I was completely in the dark about these things as it is not every day I sell a house. I could not recommend them highly enough.

Scott · 17 June 2022

Agent replied · 16 June 2024

Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

From start to finish my experience was great with slater hogg&howison. From viewing to getting my keys to the flat I had a great experience. Everything was made really easy for me and Bernard was very professional kept me updated at every stage.brilliant team

Stacey · 17 June 2022

Agent replied · 16 June 2024

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Slater Hogg and Howison Kilmarnock

Has Slater Hogg and Howison won any awards?

Yes. In The Trusted Agent 2026 awards: Slater Hogg and Howison, Kilmarnock won Trusted Agent.

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