5/5
Great reputation
Sophie was super lovely and friendly, and had so much time and patience for me. She gives north property a great reputation.
Agent replied · 19 June 2024
Thank you Holly! We'll pass your lovely feedback on to Sophie

Trusted Agent profile · Killyleagh
★★★★★
1,093 reviews across 3 platforms
1 Catherine Street, Killyleagh, BT30 9QQ
Part of North Down Property Sales, see every office.
North Down Property Sales's office in Killyleagh, at 1 Catherine Street, is rated 4.8 out of 5 across 1,093 reviews on three platforms, including 4 Google reviews rated 4.0.
4
Reviews on Google
This office
11
Reviews on Facebook
Business-wide
1,078
Reviews on Trustpilot
This office
Tell us what you need and we'll put you in touch. North Down Property Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Killyleagh.
Every review we hold for the Killyleagh office, from every platform, shown as written. First names only.
5/5
Great reputation
Sophie was super lovely and friendly, and had so much time and patience for me. She gives north property a great reputation.
Thank you Holly! We'll pass your lovely feedback on to Sophie
5/5
Thanks to Daniel who gave us all his…
Thanks to Daniel who gave us all his help and support and to North Property Group to rent this beautiful and luxury apartment ,so professional and prompt with all ours questions and inquiries,very helpful .Thank you guys
Thank you for your review, Dana! We are pleased to hear that we were able to find an apartment that was perfect for you! We will pass your wonderful feedback forward to Dan.
5/5
Professionalism at its finest
I cannot commend highly enough the level of service provided by Kate and Sophie in the purchase of an apartment through NPG Leeds.Despite the fact that the purchase was long drawn due to no fault of their own, both of them were fantastic at all stages of the purchase.Pro-active and very supportive in their approach, communication was real-time and super efficient. Looking forward to the same level of service from the Lettings team :-)Thank you very much guys - you are top notch professionals.Jimi
Thank you for the fantastic review Jimi! We are delighted to hear we were able to assist your Leeds buy to let investment! We will pass on your kind words to Sophie and Kate!
5/5
I have had a great experience with…
I have had a great experience with north property group, always quick to solve any issues and advise. Nasra Said has been a huge help with explaining the move in process to me.
Thank you for the excellent review Sade! We are delighted to hear about your experience with us as your Leeds lettings agency! We will pass on your kind words to Nasra!
5/5
Rented a property through North…
Rented a property through North property. Nasra was fantastic - super helpful and knowledgeable, as were the rest of the team. I would absolutely recommend, made the whole process easy and stress free.
Thank you for the excellent review Chris! We are delighted to hear about your experience with us as your Leeds lettings agency! We will pass on your kind words to Nasra!
5/5
We have worked with NPG for many years…
We have worked with NPG for many years and have found the team great to work alongside. Most recently, Declan has been our main point of contact and his attentiveness doesn't disappoint.
Thank you for the excellent review Paige! We are delighted to hear about your experience with us as your Leeds lettings agency! We will pass on your kind words to Declan!
5/5
Great Team of Hard Working Young Professionals
I love working with North Property Group's team of young property-management professionals. What the team may possibly lack in terms of extensive years of experience, they more than make up for in terms of dedication, timely action, ongoing tenant relationship building and in going the extra mile when called upon. Most of my interaction is with the ever friendly, patient and accommodating Georgia and Holly, and more recently with Declan, and Jake - who blew me away with his speed at comprehensively providing the lengthy list of information I requested, along with additional useful information for my benefit. I consider that I, as a landlord, and my tenants are very fortunate to have North Property Group as our Managing Agent.
Thank you for the amazing review Evonne! We always aim to provide the best service and support possible in a manner that is both professional and friendly and we are delighted to hear you felt this way! We will pass on your wonderful words to the team!
5/5
Sophie is great !
Sophie is great ! - always available, quick, highly professional, understands the needs and addresses it respectively. Wish Sophie all the very best and continuation success at the business .
Thanks for your review Ran! We're glad Sophie was able to assist you with your search for a buy to let property. We'll pass on your feedback!
5/5
Patrick was very professional and…
Patrick was very professional and informative when assisting me in trying to find a new property. I would recommend using North property Group if you are looking to rent.
Thank you for your review Arran! We are so happy to hear about your good experience!
5/5
Best team
Hi! My name is Dana, I am with North Property Group since April ,every time I had a issue regarding the flat they were so prompt and quick respond to my problems and also doing them best to solve the issue! This month my contract ended ,me and my husband we decided to stay and extend the contract but it was a issue with the flat we use to live in ,the landlord let us know the property is for sale so no long available for an extended contract which it was no problem at all for North Property Group ,they found a way to satisfy our needs and moved us into another property and also for a long term. Holly looked after our case ,I can tell she’s so professional ,so quick respond and easy to solve any issues.
Thank you for the excellent review Dana and thank you for choosing us as your Leeds lettings agency throughout! We will pass on your kind words to Holly!
1/5
AWFUL CUSTOMER SERVICE....MONEY GRABBING LETTINGS AGENCY....NOT ANOTHER ONE..!!
As all lettings agencies you do have to take them with a pinch of salt, Northern Property group Leeds Office you need a Full Bowl..!!! From the start requesting info and availability to rent out a room in a shared property promoted by Northern Property Group it was slow and hard to get a clear black and white answer. Advert only stated shared but did not highlight number of tenants...further investigating the demographics of the tenants already living their, for example age, job etc answers was very vague and limited resulting in not really knowing who you are moving in with....as a possible tenant i believe its pretty crucial the lettings agency has as much info to give to new tenant to make a calculated decision, not this im not sure / deal with it attitude. What was most annoying is the excuse for not getting back to me regarding my application the excuse's 'im Busy' or 'passed it on to a colleague, was not aware he was also busy' ..........to find out i was not selected to move into the shared house based on a criteria, is fair game but NOT TO BE EVEN ASKED OR SENT CRITERIA SO I COULD RELAY THIS IMPORTANT INFO DID NOT HAPPEN..!!! So it raises my question....argument are these guys in it for quick easy money...??!!! based on my experience....YES..!!! REALLY BAD CUSTOMER SERVICE..!!!! SHOCKING ..!!!
Dear 'Customer 1',We note you enquired on a room in a shared house/HMO with our lettings team.Your 1 star review concerns our reluctance to divulge specific and sensitive information about the existing tenants within the house. You should be able to appreciate that, as a prospective tenant, you would not want your personal information to be shared with randomers, who you do not know.Upon viewing the property, you will have had the chance to converse with any existing tenants and ask them any questions - which they will have answered, if they felt comfortable. However, as an agency it is not our place to share the specific information you requested about the existing tenants. We are happy to provide vague information, but could not disclose the details you were after.We find your 1 star review to be fairly extreme based on the experience you received with NPG. Whilst we understand your disappointment of not being able to secure the room in the house share, perhaps it is for the best.NPG
5/5
Fantastic experience
I had a fantastic experience working with Sera heather. She was incredibly helpful, proactive, and always followed up promptly. Her dedication made the process smooth and stress-free. I highly recommend her and would give more than 5 stars if I could!
A pleasure working with you Wael, thank you for the great review!
5/5
I had a viewing arranged remotely &…
I had a viewing arranged remotely & they were very understanding of my situation. The process of agreement was easy and headache-free!I was impressed with their prompt response and cooperation!Dealt with Dan .. he was very kind and helpful!
Thanks for your review, Arwa! We are thrilled to hear that you are happy with how we operate as we strive to make customer service our main priority. We will pass your lovely feedback to Dan and we look forward to working with you in the future.
5/5
Absolutely thrilled with my experience…
Absolutely thrilled with my experience with North Property Group! From start to finish, their team was incredibly professional and responsive. The communication was clear, and they guided me through every step of the process. Highly recommend them if you’re looking for a reliable and friendly property group!
What a great review, we appreciate your feedback, Mustafa!
5/5
Midterm inspection
Taneisha was great, super understanding and helpful with arranging my property inspection
Thank you Holly Dasborough! We appreciate your feedback :)
5/5
Flat viewing
We had our viewing with Laura who was great, really informative and did her best to accommodate our needs with the potential landlord, thanks Laura!
Thanks for the great review!
5/5
Fantastic Team
What can i say. From the first point of contact with Fil, he went above and beyond. We initially came for a general discussion about the potential properties they where marketing but before the end of the meeting we had secured 1 property, 24 hours later we had a 2nd and have are now on our 3rd off plan purchase. Have to give a mention to Lucus who also helped us secure these properties.Its a pleasure to work with such a great team.
Thank you for the lovely review Kyle! we are delighted to hear that we were able to support you with your buy to let property in Manchester! We will pass on your kind words to Fil, Lucas and the rest of the team!
5/5
Agency is great and really helpful
Thank you for your review, Antonio!
5/5
Met with Lauren today in the Manchester…
Met with Lauren today in the Manchester office, been looking into property investment for sometime but hadn’t got around to speaking to an expert yet. Lauren was very professional, informative and helpful.
Thank you for the lovely review Demi! we are delighted to hear that we were able to support you with your buy to let property in Manchester! We will pass on your kind words to Lauren!
5/5
Peniel did a great job in showing us…
Peniel did a great job in showing us flat options to choose from and assisted us well until such time that we’ve found a suitable place for us. Thank you for helping us all the way through, Peniel! It was a smooth experience from flat finding to processing our application.
Thanks for the great review!
5/5
After 25 years I decided to re- enter…
After 25 years I decided to re- enter the property rental market and was fortunate to make my first inquiry with Bhavin Patel at North Property Group in Leeds . They have a great variety of property and developments . Bhav listened attentively to my plan to build a property portfolio for my young daughter and made sensible proposals , giving me a mixture of immediate income and property value appreciation from new developments . I look forward to having a long term association with North Properties and Bhav as I buy and sell in the future !
Thank you for your amazing review! We are delighted to hear about your experience with us during your property investment in Leeds! We will pass your kind words on to Bhav!
5/5
Thanks to Thomas for all of his help
Thanks to Thomas for all of his help. He has been really helpful with fast replies, and he gave us all the information we needed on the property.
Thank you for your review Conall! We're glad to hear how helpful Thomas has been for you & will pass on your kind feedback :)
5/5
Exceptional service
Exceptional service, very friendly and polite. Covered everything in a timely manner and was very professional. Thank you Tanaka!
That's great to hear! Thanks Joe!
5/5
Great company
What a great company. Thank you to Eve who really helped me. She was so helpful and really knew what she was talking about.
Thanks for the great review!
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Tell us what you need and we'll put you in touch. North Down Property Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Killyleagh.