Trusted Agent profile · Killay, Swansea

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Dawsons Killay Sales reviews

4.7

★★★★★ Excellent

199 reviews across 3 platforms

419 Gower Road, Killay, Swansea, SA2 7AN

Part of Dawsons, see every office.

Dawsons's office in Killay, Swansea, at 419 Gower Road, is rated 4.7 out of 5 across 199 reviews on three platforms, including 163 Google reviews rated 4.7.

Google logo

4.7 / 5

163

Reviews on Google

This office

Facebook logo

3.0 / 5

10

Reviews on Facebook

Business-wide

View Agents logo

4.9 / 5

26

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Dawsons Killay

This brief information we hope will give an introduction to both sellers and buyers about the area and the range of services from the office that we aim to give to our clients. Dawsons, the market leader in Killay, has been established since 1993 with an experienced team who have a wealth of experience in Estate Agency while maintaining local knowledge and a forward thinking approach to the housing market. Our office covers both urban, rural and coastal areas with a diverse housing stock offering properties from small flats to large family homes. We offer a dedicated auction, survey, rental and commercial department to cover all areas of Swansea. Dawsons are the selected agent by Relocation Agent Network to represent them in this area. We feel we can offer the complete package, and we would welcome the opportunity to discuss any aspect of your proposed sale or purchase, so please give us a call. We are delighted to have been awarded GOLD for 'Letting Agent of the Year 2015', by the Sunday Times

Reviews

Every review we hold for the Killay office, from every platform, shown as written. First names only.

5/5

Google

Trying to buy a house has been crazy in the current market! As soon as i spoke to the staff in Dawsons Killay they couldn't do enough for me. They found me a suitable property and guided me every step of the way. Kelly especially has gone over and above and i cant thank her enough. I would definitely recommend Dawsons Killay and would use them again should i need to in the future. Thanks to all of the staff for all of their help.

Elise · 6 February 2023

Agent replied · 6 February 2024

Hi Elise Thank you so much for the 5* Review. As always they mean so much to us! I'm really glad to see you felt so happy with the service you had from the team here, in particular our Senior Negotiator Kelly. We look forward to seeing you around the village when you move in! Many Thanks, David & the Killay team

5/5

Google

We found Dawsons, especially Emma Claire Alicia and the Saturday boy to be very helpful and efficient

Sandra · 26 October 2025

Agent replied · 26 May 2026

Thank you so much for your 5-star review! It’s lovely to hear that you found the team, including Claire, Alicia, and our Saturday assistant, so helpful and efficient. We really appreciate your kind words and wish you all the best from … More

5/5

Google

We recently moved into our new home thanks to dawsons. Especially Kelly who made sure we were kept informed at every stage of the process which put us at ease which really made a massive difference to us as it is such a stressful time it was comforting that i would always get a response and and update from Kelly so we were always kept in the loop. She was very professional and helpful and made our move alot easier

M.r · 6 February 2022

Agent replied · 6 February 2024

Good Afternoon Many thanks for taking the time to provide a review for our office! I'm glad our Senior Negotiator, Kelly, was able to provide you with that extra little bit of support you needed. It is something we all pride ourselves on doing here in the Killay Branch. We wish you all the very best in your lovely new family home! Kind Regards, David & The Killay Team

5/5

Google

Have recently purchased a house to renovate through Dawsons, Killay. I cannot praise them highly enough. From the beginning of my journey while searching, right through to exchange, I felt the team took time to understand my circumstances, gave me excellent advice and were proactive in progressing the sale following my offer. Kelly and Jodie could not have been more helpful, and I felt that I received a truly personalised service throughout. I hope to be working with you all again for my next renovation project.

Sandra · 6 February 2022

Agent replied · 6 February 2024

Hi Sandra, Thank you for the glowing 5* Review! We have thoroughly enjoyed working alongside you with your latest purchase and look forward to working with you again in the future! We cannot wait to see what you do with the property! Many Thanks, David & The Killay Team

5/5

Google

I am good friends with Branch Manager David Parton & during conversation with our group of friends, I discussed how my partner and I were hoping to buy a property soon & needed mortgage advice. David was very quick to help & said he could arrange a meeting with the branches Mortgage Advisor. The meeting was arranged for later that week & David kept me updated on when to come to the office & subsequently, the meeting was a success. I also worked for a software company, who develop estate agency software & to give me a better understanding of how estate agents work, I spoke with David to see if he could accommodate me coming to the office for the day to job shadow members of his team. David was more than accommodating & the day spent with the team was invaluable to me. I could also see first hand how well run the office was & how helpful the team were to me.

Gareth · 6 February 2022

Agent replied · 6 February 2024

Hi Gareth, Thanks for taking the time out to leave us the positive review. I'm really pleased we were able to help you with your mortgage and you were able to buy your lovely family home! I know how much Amy and you have enjoyed renovating it! It's now all ready for your growing family! Thanks again and all the very best, David and the Killay Team

5/5

Google

I can only speak highly of this branch and the dealings we have had with them over the years. We were fortunate enough to have David come value our property where he made us feel very at ease over the whole process, explaining everything that he and the team could do for us. Much to my delight, David delivered on every aspect and even returned a sale over asking price for us! David made a potentially stressful time so simple and straightforward, we couldn’t be more thankful. HIGHLY RECOMMEND

Ben · 6 February 2022

Agent replied · 6 February 2024

Hi Ben, Thank you for taking the time to leave us a 5* Review! I was thrilled we were able to help you with your sale and look forward to doing business with you again in the future. All the very best, David and the Killay Team

5/5

Google

Cara was professional and responsive. Everything ran smoothly. Thanks Cara!

Karen · 16 November 2025

Agent replied · 16 May 2026

Thanks Karen, we are happy that we could provide a smooth journey for you!

5/5

Google

Having had a less than satisfactory service from other estate agents in the past we decided to sell our property through Dawson's in Killay and we are so glad that we did. From the start the staff were professional, efficient and very helpful. We have to make special mention of Kelly who was absolutely brilliant. She gave us first class advice and helped us through the whole process. .

Clive · 6 February 2023

Agent replied · 6 February 2024

Dear Mr Cook, Thank you so much for the glowing 5* Review! I am thrilled we managed to get this one over the line for you, they were pretty unique circumstances for us all! I know Kelly in particular was very happy to see this process to a Completion for you. Kindest Regards, David and the Killay Team

5/5

Google

Highly recommend Dawsons in Killay. A special thanks to Kelly. She was extremely professional, friendly and went over and above to help us secure the perfect home. It was very comforting to know that Kelly was just a call or email away if we had any questions. Moving into a new area can be daunting but Kelly helped us every step of the way! Thanks Kelly and Dawsons.

Chantal · 6 February 2023

Agent replied · 6 February 2024

Hi Chantal, Thank you for the glowing 5* Review for Kelly. It was a pleasure to be able to help you guys. We look forward to seeing you around the Village and down the rugby club! Kind Regards, David and the Killay Team

5/5

Google

Extremely helpful and friendly team, would highly recommend them. They made the process super easy and stress-free. Thank you, especially to Julie and Sabrina!

Rachel · 10 July 2026

Agent replied · 10 August 2026

Thank you for your lovely review, Rachel. It's fantastic to hear you found the process so easy and stress-free. We really appreciate your recommendation and wish you all the best in your new home!

5/5

Google

Our house buying process took a little longer than we all expected, but the Dawson's team were with us every step of the way. Special mention for Claire Bayliss in sales, who helped to smooth through all the bumps and keep the channels of communication flowing. It was much appreciatedl. Thank you very much!

Sara · 26 October 2025

Agent replied · 26 May 2026

Are you ok with the reply below or do you want to tweak it at all? Thank you so much for your lovely review! We are so pleased to hear that, even with the longer process, you felt supported every step of the way. I know Claire … More

5/5

Google

I recently bought a property from Mortimer’s. The whole team was fantastic. Chris Taylor kept me up to date on a regular basis, he was very accommodating and exceeded my expectations from start to finish. I’ll certainly use them again , 5 stars! Thanks Kate R

Kate · 16 May 2024

Agent replied · 16 May 2026

Great to hear you had a positive experience Kate! Thanks for the review and wishing you the best😊 …

5/5

Google

Having dealt with Dai in Killay on several occasions and I’m constantly amazed at his wealth of knowledge and vast collection of jumpers many of which looked hand knitted. I had heard a lot about Dai before meeting him and he didn’t disappoint. His hair remains top of mind due to its incredible ability to move around his large head like a wig - amazing talent! Lovely guy - recommend dealing with him!

Russell · 6 February 2022

Agent replied · 6 February 2024

Hi Russell, Thank you for taking the time to give us a 5* Review. I am thrilled my generous collection of jumpers doesn't go unnoticed and as for my trick with my hair? That is only kept for my favourite clients! Jokes aside, it is always a pleasure to do business with you and I hope to see you very soon. Best Wishes, David and The Killay Team

5/5

Facebook

I can't recommend enough the service I have received from Julie, Callum & Gemma at the Auction team in Walters Rd. I inhereted my mother's house, in February I met with the team and decided auction was the best way forward. , the auction was arranged for April 22nd. Not knowing this pandemic was ahead. The team worked so hard and the auction still went ahead online. It sold at 12pm yesterday and over my reserved price. I can not thank the team enough for there professional, kind and sensitive way that they went above & beyond in these times. Highly recommended and auction is the way to go. Thanks you so much Sarah.

Sarah · 23 April 2020

Agent replied

Good stuff, all the best Sarah. Showed Emma. She sends her love x

5/5

Google

I recently purchased through dawsons in killay and found thier service and support to be impeccable throughout the process. They kept in regular contact, and would chase up things without me even asking. Kelly was very professional in handling the offers, and made me feel at ease, and her knowledge of the property and the area was extremely impressive. Would certainly reccomend and use Dawsons if I were to move again👍

Carl · 6 February 2022

Agent replied · 6 February 2024

Hi Carl, Thank you so much for the 5* Review - they really do mean so much to us! I'm so glad we were able to help you find your ideal property and hope you are very happy in your new home! If you do decide to ever move on, please don't hesitate to get in contact with us. Many Thanks, David and The Killay Team

5/5

Google

Fantastic estate agents and lovey team. Claire, Emma, Andrea and everyone in the team were so lovely and helpful during our whole house buying process and would thoroughly recommend them. Thank you so much!

Skye · 26 March 2026

Agent replied · 26 May 2026

Thank you so much for your wonderful 5-star review. It’s lovely to hear that you had such a positive experience with Claire, Andrea and the rest of the team throughout your house buying journey. We always aim to make the process as smooth and supportive as possible, so your kind words really do mean a lot to all of us as a team and as the wider brand. Thank you for your recommendation and for choosing Dawsons, we wish you every happiness in your new home. Best wishes, Emma and the Mumbles Sales Team

5/5

View Agents
Buyer

Sharon Mayes at Dawson's Killay

We, as first time buyers are extremely grateful for the outstanding service we have received from Sharon and the Dawson's Killay team. We feel extremely lucky that after a long process of searching for our dream home, Sharon was the agent in which we were dealing with upon finding our 'forever home'. During an understandably stressful time, Sharon was more than accommodating to our persistent phone calls and questions, ensuring we were informed of any updates and reassured us whereby needed. We couldn't be more thankful to Sharon for her assistance in our purchase and feel reassured that going forward our communications will be with an agent such as herself. We are extremely appreciative for the service we've received and could not of dreamt of a more pleasant experience. We look forward to finalising our purchase with Dawson's and Sharon, and believe the agent is an asset to the company whom makes a significant difference to the buyers experience of purchasing a home. Jenni and Nick

Jenni · 12 October 2017

Agent replied · 13 October 2017

Hi Guys, Thank you so much for taking the time out to write this review! We will now continue to work to get this through to completion as stress-free as possible for you! Many Thanks, David

5/5

Google

Used Ashton’s for my first time buy, sell and buy again. Cathy is a credit to their team, and the whole office is a delight to work with

Megan · 29 November 2025

5/5

View Agents

Review of service for selling our property and helping to purchase a property

Within this review I am referencing those agents that my wife and I had most contact with (David, Corey, Sharon) however, I suspect, given our experience of these agents, that the team as a whole need praise. From the minute we had our property to sell evaluated, to the handing over of our keys and collecting the keys to our new home, Dawsons were extremely helpful, friendly, attentive and approachable. They agreed to a negotiated fee of selling our property in line with another Agency, they sought quickly to answer any queries we had and they updated us promptly with regards the processes of sale and purchasing. Selling and moving home and all that goes between can be very stressful so for us, the reliance on an agency like Dawsons to handle this was important - on that basis I would thoroughly recommend Dawsons to anyone looking for the support of an agency to sell (or buy) a property.

Ross · 4 June 2017

Agent replied · 5 June 2017

Hi Ross, Thank you for taking the time out to provide us with this glowing review! We are all so happy that you guys got the property and are able to build your family home. We wish you all the best for the future and if you or any of your friends and family ever move again please give us a call! Kindest Regards, David and the Team at Killay

5/5

View Agents

Excellent, professional and personal

I recently sold and bought with the help of the Dawsons Killay team. From the introductory valuation through to completion I was most impressed with the service. Particularly impressive on the sales side was the database of buyers they already have as contacts which resulted in 4 viewings in the first week leading to 2 offers. This local knowledge combined with a personal, professional approach should not be underestimated when considering selling your property. In addition the service on purchase was outstanding with regular courtesy calls from the team which resulted in an environment where I was happy to pick up the phone if I had any questions and always felt the staff were friendly, knowledgeable and approachable. I would strongly recommend Dawsons Killay to anyone who is considering putting their house up for sale.

Andrew · 29 March 2017

Agent replied · 30 March 2017

Hi Andrew, Thanks so much for taking the time out to give us a review! I'm really glad we have been able to help you with both your sale and purchase! We look forward to seeing you and the family around Killay - pop in for coffee some time but I can't promise any of the chocolates you kindly dropped in will be left to share!! If we can ever be of service to you again in the future please don't hesitate to get in touch. Kind Regards, David and The Killay Team

5/5

Google

Molly has been assisting us in buying a property. She has been wonderful throughout! We appreciate her friendly demeanour and her honest straightforward communication skills. We feel well looked after and we know we can trust her in an …

Polina · 29 July 2025

5/5

View Agents
Seller

hands on agents who go the extra mile

I have been really impressed with David and his team at Dawson's. They have done an excellent job selling my property. they have always been available to answer queries or discuss matters and have always given me decent and honest advice. I do not live near the property sold so they have been very helpful in going above and beyond in assisting us to sell. Most of all, they have always been friendly and charming. I would say they - and David in particular - are the best estate agents I have ever dealt with. Thank you all so much for all your help!

Ceri · 23 February 2017

Agent replied · 23 February 2017

Good Afternoon Ceri, Thank you for taking the time out of your busy schedule to write this review! It has been our pleasure to deal with yourself and your parents. I am pleased we have been able to work with you and help secure a sale on you behalf. We would all like to wish you the very best for the future. Kind Regards, David and all the Team at Killay Office

5/5

View Agents
Buyer

Outstanding Customer Service

I would like to commend Katie on the excellent customer service I received from her when viewing a prospective house purchase.. She was very knowledgeable and provided me with a range of different ideas as to how i could make the improvements i required which was invaluable to me. Having viewed quite a few properties with various agents I can honestly say that the service i received from Katie was the best by far. She took her time, allowed me to have a thorough viewing of the property and made the whole experience a very pleasurable one, Thank you so very much..

Jayne · 27 October 2016

Agent replied · 31 October 2016

Hi Jayne, Thank you for taking the time to give this great review of Katie! The whole team here at Killay Branch try to create an effective and, as much as possible, stress free experience throughout the purchase process of a property - from the very start to finish! Coming back from 2 days off to hear the team are keeping up the standards set is great! Many Thanks, David and the Team at Killay Branch

5/5

Google

Helpful friendly staff; excellent speedy communication by email and phone; helpful advice re sale and re house clearance. Thanks very much!

Gareth · 30 May 2026

Agent replied · 30 July 2026

Thank you so much for your lovely 5-star review. We are so pleased to hear that you found the team friendly, helpful and easy to communicate with throughout your experience with us. Buying or selling a property often involves many moving parts, it is great to know that our advice and support, including assistance with the house clearance process, helped make things a little easier for you. Thank you again for your kind feedback, it is greatly appreciated by the whole team. Best wishes, Emma and the Mumbles Sales Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Dawsons Killay Sales

How many reviews does Dawsons Killay Sales have?

Dawsons's Killay office has 199 reviews across three platforms: 163 on Google, 10 on Facebook (across the whole business), 26 on View Agents.

What is Dawsons Killay Sales's rating?

Dawsons Killay Sales is rated 4.7 out of 5 across all 199 reviews, and 4.7 out of 5 on Google from 163 reviews.

What do sellers say about Dawsons Killay Sales?

14 reviews from sellers, rated 4.9 out of 5 on average. For example, Ceri wrote: "I have been really impressed with David and his team at Dawson's. They have done an excellent job selling my property. they have always been available to answer ..."

What do buyers say about Dawsons Killay Sales?

9 reviews from buyers, rated 4.9 out of 5 on average. For example, Jenni wrote: "We, as first time buyers are extremely grateful for the outstanding service we have received from Sharon and the Dawson's Killay team. We feel extremely lucky ..."

Where is Dawsons's Killay office?

Dawsons Killay Sales, 419 Gower Road, Killay, Swansea, SA2 7AN.

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