Every review we hold for the Kilkenny office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotWe as a customer we have right to know…
We as a customer we have right to know what is the reason for unsuccessful. I have applied for more than 10 houses not even one I got a viewing. I understand there is a huge demand and applications. But I have applied at the very first moment it is posted. We are a full time working with clean record and I have mentioned it to them in my intro. I really don't understand how transparent they're in this process. It leads to doubts of internal dealings and unfair procedure. I appreciate you technology of automated process but when customers are spending time to fill in details and showing serious interest. Isn't your options to take your time in reviewing the application fairly to give an opportunity for the serious applicants.
Hemanth · 8 September 2023
Agent replied · 24 August 2024
Dear Hemanth Kumar Narayanswamy, We appreciate you taking the time to give feedback. We are sorry that your experience with us was unsatisfactory. We would appreciate an opportunity to speak with you to confirm which office your were dealing with.Please email your contact details to customercare@sherryfitz.ie we will be in touch asap.Kind regards,Sarah
★★★★★ 5/5
TrustpilotSherry Fitzgerald's communication with…
Sherry Fitzgerald's communication with us throughout the sale process was impeccable. The sale's agent Ronan Healy was so professional and friendly it was like talking to a friend everytime we discussed the process. He made everything so easy for us.
Helen · 6 January 2023
Agent replied · 24 August 2024
Thanks for taking the time to leave a review Helen, we wish you all the best for the future.All the team at Sherry FitzGerald
★★★★★ 1/5
TrustpilotUnprofessional and very disappointing
My property was a new townhouse in a very sought after attractive area. When I enlisted my property with SF they promised they had a database of interested customers and my house will sell quickly. I was under the impression that the size of SF would work for my benefit but I turned out to be wrong. I was "just another customer". There was no personal touch or effort put into selling my house. In fact they brought the digital team to do the marketing piece a day AFTER I moved out, when the house was a total mess and without staging anything - showing the house "as is" (and actually worse). At one point the agent advised me to sell the house at a lower price than the one THEY recommended to list the property under. So either they overpriced the property or they didn't deliver! Either way I found their service very unprofessional and very very disappointing.
Liat · 4 January 2022
★★★★★ 5/5
GoogleWe recently sold our family home through Sherry FitzGerald McCreery Auctioneers and cannot praise Marcella, John, Peter, Mairéad and the team highly enough. From our first contact to the close of sale, they were at the end of phone to offer …
Deirdre · 17 May 2025
Agent replied · 10 June 2025
"Thank you so much for your kind words, Deidre. We’re thrilled to hear that your family had such a great experience with us. Our team works hard to provide top-quality service, and it means a lot to know that it made a difference for you all. From all the team at Sherry Fitzgerald McCreery
★★★★★ 5/5
GoogleHaving recently sold our home through Sherry Fitzgerald Kilkenny, we found the experience to be professional and seamless. Our home was treated with great respect and valued and was presented in the best possible way, by brochure and video format. At every stage our agent John Doherty (who is super by the way) was available to us and kept us update and informed. I would highly recommend Sherry Fitzgerald. Thank you John for all your attention to detail and authentic persona.PositiveResponsiveness, Quality, Professionalism, Value
Noelle · 25 October 2021
★★★★★ 5/5
TrustpilotInstructed Sherry Fitz to sell my home…
Instructed Sherry Fitz to sell my home this year - just after the post-Christmas lock-down.The environment was uncertain and stressful. Their quiet competence and confidence was just great. We worked out the pre-sale spending budget, and they were active with meeting my requirements. The standout for me was when there was a bump in the sale path, they were proactive and honest. They also behaved very ethically when dealing with the bidders which I found comforting. Overall, I can't imagine talking to a different agent when selling again. I dealt with Barry Ensor and Andrea Whelan in Rathmines office.
Ger · 21 October 2021
★★★★★ 5/5
TrustpilotI have just bought my very own and…
I have just bought my very own and first home through them guys. Brilliant experience. Highly recommended. Amy was excellent. She was knowledgeable, helpful and made the whole process incredibly easy. On completion day I have received a little lovely present and a card 😊 thank you for all your help and great support!!! Simply the Best!!!
Kristina · 16 December 2023
★★★★★ 5/5
TrustpilotShining Star in Sunny South East
As recent purchasers of a residential property in Co. Wexford facilitated by vendors auctioneer Aisling McGrath of Sherry Fitzgerald Haythornthwaite. We would highly recommend Aisling and her colleagues in branch who offered a skilled and professional service from virtual viewing, right through to on site viewing and handover. Aisling ensured that there was a constant line of communication between vendors and purchasers and really went the extra mile to close the sale in a timely manner. 5 star service all the way !
Fi · 31 May 2021
★★★★★ 2/5
TrustpilotBig in size, small in spirit
We recently bought a new build in Longwood and, sadly, our experience with this agency was less than positive.
J · 14 December 2025
Agent replied · 28 May 2026
Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience with our franchise office and take feedback like this seriously.
We’d appreciate the opportunity to speak with you directly so we can better understand the situation and work towards a resolution.
Please email your contact details to customercare@sherryfitz.ie, and a member of our team will be in touch as soon as possible.
Kind regards,
Sarah
★★★★★ 1/5
TrustpilotTotally Disgraceful
Totally Disgraceful. We heard that Sherry FitzGerald was a professional company, but how far from the truth was this. We sold our residential property with them. They found a buyer, but at this point everything went so wrong. A member of staff gave the potential buyer the key and let them enter the property unsupervised. We were unaware of this until we got a call from a neighbour stating the potential buyer had moved a static caravan into the rear garden by craning it over the roof. At this point the potential buyer had no insurance in place, they damaged the interior of the house and they were planning on living in the static caravan rent free before the contract was exchanged. The staff at Sherry FitzGerald did nit check the property to ensure this did not happen. You can imagine the extra stress this put on the seller as the interior of the property had been destroyed and there was a static caravan in the rear garden. If the sale had fallen through, I would have been in a world of pain as it would be up to me to put the house back to being sellable again. The directors of Sherry FitzGerald were concerned, not for the customer, but their business. We had nearly two weeks of stress and getting extra engineer reports completed. I would not recommend their services.
Paul · 7 May 2023
Agent replied · 24 August 2024
Dear Paul, We understand how upsetting this situation has been for you and your family. The actions taken by the third party were unprecedented, and in our 40 years of business we have never encountered such a situation before. As we previously communicated with you, once we were made aware of this incident our team proactively brought the matter to a close. We have investigated the matter in full and despite it being highly unlikely such an incident will ever re-occur, we have put extra precautions in place to protect our clients. The unauthorised actions taken by the third party were inexcusable and beyond our control. We hope that now your sale has closed you can put this distressing incident behind you. Kind regards, Ann O’Mahony
★★★★★ 5/5
GoogleIt's a glowing recommendation from me. Marcella and John were not only very helpful, but also consistently quick with all communications, e-mails, & 'phone calls.
Stephen · 25 October 2023
Agent replied · 24 October 2024
Thank you Stephen for a great review, it was a stress free sale and delighted everything went very well.
★★★★★ 5/5
GoogleExceptional service from John and the entire team at Sherry Fitz. From the very beginning, John demonstrated a deep understanding of our situation, taking great care and attention in handling the sale of our late parent's home. …
Dee · 17 May 2025
Agent replied · 10 June 2025
Many thanks Dee for taking the time to write such an amazing review. Very much appreciated and we are delighted the sale process went well for you all.
★★★★★ 5/5
TrustpilotThis is a review for Paul Stack and…
This is a review for Paul Stack and Company based in Abbeyfeale, we bought a House in 2004 from Maurice Stack.When we went to sell the House in 2020 we went back to the same great Company to sell the House for us. The sale of the House went through without a hitch due to the professional manner of the team at Stacks, we cannot praise them enough for their help in selling the House, Great team, we hope to do Business with them again in the future. Many thanks again to the team at Sherry Fitz Abbeyfeale. MADELEINE AND Tom
Tom · 30 November 2020
★★★★★ 5/5
TrustpilotMegan Ford⭐️⭐️⭐️⭐️⭐️
We recently sold our house with the professional expertise of Megan Forde from Sherry Fitzgerald.Megan made the process flow so smoothly and efficiently.We were kept updated and her confidence and dedication meant we were never in doubt of a successful sale.Thank you Megan for a wonderful experience.Paul and Sandra Corcoran
Sandra · 5 March 2024
★★★★★ 3/5
TrustpilotI appreciate that the basics were…
I appreciate that the basics were delivered, but the process lacked a sense of care or attention. It felt more like I was going through a system than being supported through a service.
Zofia · 23 June 2025
Agent replied · 28 May 2026
Good morning,
We appreciate you taking the time to give feedback. We would appreciate an opportunity to speak with you about your experience.
Please email your contact details to customercare@sherryfitz.ie and we will be in touch asap.
Kind regards,
Sarah
★★★★★ 5/5
TrustpilotWonderful experience with Sherry…
Wonderful experience with Sherry Fitzgerald when I recently sold my house.
DEIRDRE · 13 January 2026
Agent replied · 28 May 2026
Hi Deirdre
Thanks for your review, it was a pleasure to work with you and we wish you all the best for the future.
Kind regards
Sherry FitzGerald Blackrock
★★★★★ 1/5
TrustpilotPlaced an order and then there was no…
Placed an order and then there was no further update from the agent for over a month.I called them for update then the agent called back and ask what can they help me???After the call they asked me to increase the offer, it is totally fine but should be more proactive. Will not consider them in the future.
Tat · 14 April 2024
Agent replied · 24 August 2024
We appreciate you taking the time to give feedback. We are sorry that your experience with us was unsatisfactory. We would appreciate an opportunity to speak with you.Please email your contact details to customercare@sherryfitz.ie we will be in touch asap.Kind regards,Sarah
★★★★★ 5/5
TrustpilotResidential House Sale
Ed Reilly came to value our home in anticipation of us going to market. After our first meeting with Ed it was clear he had a wealth of knowledge and understanding of the current market so we did not hesitate to appoint him which transpired to be a great decision. Not all sales go smoothly , however with a calm and problem solving approach the sale was completed. Ed was fantasic to deal with , always promptly returning my calls and handing any issues with the utmost professionalism as did his team in the office. For any future purchases or sales we may endeavour on within Eds scope area there would be no one else we would choose.
Noife · 12 September 2024
★★★★★ 5/5
TrustpilotWe recently sold and purchased a…
We recently sold and purchased a property with the lucan branch. From our first meeting with Thomas to our last meeting with Philip they were completely professional and obliging in all our requirements . We also like to thank all the office staff who were always there to help with any queries
Alan · 28 July 2025
★★★★★ 5/5
GoogleWe had a 5* experience on sale of our house by Sherry FitzGerald McCreery Kilkenny.
From Marcella, front of House to the negotiator John Doherty, the level of dedication and professionalism of the whole team made the experience very pleasurable.
I would highly recommend McCreery’s Team for any of your future business.
Joe · 28 March 2024
Agent replied · 24 October 2024
Thank you Joe for your kind works, we're thrilled that you enjoyed the whole process with us. We truly appreciate your feedback, from all the team at Sherry FitzGerald McCreery.
★★★★★ 4/5
TrustpilotBrenda Mulcahy is a professional
Brenda Mulcahy is a professional, enthusiastic agent. She organised the sale of my house drawing in a lot of viewers and handling offers sensitively. Achieved a sale above asking price. She is backed up by a professional team and they took the stress out of selling.
Ramsay · 1 September 2023
★★★★★ 5/5
TrustpilotHouse sale kilkenny
Marcella from the Kilkenny branch of Sherry Fitzgerald just recently completed the sale of our home. I found the company very professional, courteous and efficient and I want to single out Marcella for her hard work and patience. She responded to all our queries quickly and made the daunting task of selling the house very easy. Highly recommended.
B.J · 8 May 2025
★★★★★ 5/5
TrustpilotBuying and selling a house
Great service given by Sherry Fitzgerald especially Tony Kavanagh and Lorraine Scully in the buying and selling of a house earlier this year. It is a very stressful time but having a knowledgeable , professional and approachable team to work with made the expeience so much better . Highly recommend them .
Beatrice · 12 December 2022
★★★★★ 5/5
TrustpilotI have used Sherry Fitzgerald to sell…
I have used Sherry Fitzgerald to sell my family home in 2022 I found Nick Popplewell very professional helpful and got house sold at a great price without any hassle .Job well done Thank you Rosemary Spelman
Rosemary · 19 January 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
