Chancellors Kidlington reviews

★★★★★ 5/5

Google

The only agency who accomodate me in my urgent need. Their online response time was fast, but went to the Kidlington office instead and things were done really fast from collecting information to viewing the property and be able move in the next day. Many thanks to the agents who are so accomodating, to Jenny and especially to Shai, as a newcomer in UK, I am able to secure a place to stay. Thank you so much and kudos to all!

Mary · 25 August 2023

★★★★★ 5/5

Google

I had a really pleasant experience completing this viewing with Chancellors' agent, Raychel. She was polite, patient, and knowledgeable as she gave me a tour of the house. This was one of my better viewing experiences.

Samantha · 3 August 2025

★★★★★ 5/5

Google

I have had a very good experience with Chancellors, Kidlington so far. They were attentive and helpful, and made the process as easy as they could.

Deepa · 8 November 2025

★★★★★ 2/5

Google

Still waiting for our deposit ... We’ve been waited for 20 days after we requested, and it’s already been 30 days after we checked out. Usually it should be returned to tenants within 10 days! Staffs was nice when we were face to face, but what takes you so long to return our money?

Chia · 21 June 2020

★★★★★ 1/5

Facebook

To start on a high, the estate agent actually was very helpful. Answered any questions I had and was very kind. The issues started with communication. I was given a sales progressor who failed to give thorough updates and when they did, they were weeks after my solicitor gave me one. When I communicated this to them, they got very defensive, deflected and I was passed onto another sales progressor. No accountability taken. Again, same happened with the new progressor, slow/no updates, but I just cracked on and waited (almost pulled out at this point as I was now on the 5th month of waiting and the thought of them gaining commission on such an awful service really annoyed me). Completion day then came around, a day that is supposed to be so exciting and luckily was but only due to the people I was with. CHANCELLORS DIDN'T EVEN KNOW WHO I WAS OR THAT I WAS THERE TO COLLECT THE KEYS. They didn't even know about the property even though it was their listing! They turned me away and I had to wait 6 hours until my solicitor gave me the go ahead to try and collect the keys again. I came back and was pretty annoyed (rightly so) and the person who gave me the keys tried to justify the situation by telling me how bad their experience was when they first bought a property?! I literally couldn't be arsed at that point. When I finally did collect the keys, someone was still vacant in the property! Luckily they were very kind but I didn't think it was very appropriate.

Rachel · 23 July 2023

★★★★★ 5/5

Facebook

I am in contact with Matthew Collins who is conscientious, diligent, polite and professional. He is endeavouring to keep us in the loop and send relevant info out on a rental house we like. We haven't always had great service from estate agents so Matthew is a welcome relief! Robyn Hollingworth.

Robyn · 13 March 2021

★★★★★ 2/5

Google

Still waiting for our deposit ... We’ve been waited for 20 days after we requested, and it’s already been 30 days after we checked out. Usually it should be returned to tenants within 10 days! Staffs was nice when we were face to face, but what takes you so long to return our money?

梁詩家（Chia） · 22 March 2020

★★★★★ 5/5

Google

Thank you Shai for helping me find a home. Very lovely and helpful guy. 1000% will be going to you again in the future (if ever needed)!

BlossomingJade · 23 October 2023

★★★★★ 5/5

Google

Just wanted to say thanks to Shai for the support and assistance. Finding somewhere to live is massive for a family and it helps when the agents understand. Thanks Shai

Graham · 5 August 2023

★★★★★ 5/5

Facebook

Myself and husband have been working with Francesca who took over our property management in the Abingdon Branch. She has been quick to respond, so helpful and overall pleasure to be in contact with. She has made the stress of moving out and dealing with the handover very manageable and easy. Thank you Francesca!!

Sophie · 31 October 2019

★★★★★ 5/5

Google

Emma Whittaker is a kind and helpful person who can answer my questions and give me a lot of valuable advice. She took the initiative to recommend other properties to us. She is very professional, thankyou very much.

Gigi · 14 November 2022

★★★★★ 5/5

Facebook

I have recently sold my flat and have moved into rental accomodation organised through Chancellors. They did a great job and in particular Danniella Wylie from the Letting Team who manged to get me into my nnew property within 24 hours. Danniella was super friendly and efficient. Ben Dodds was also very helpful. Thanks to you both.

John · 5 October 2017

★★★★★ 2/5

Google

Still waiting for our deposit ... We’ve been waited for 20 days after we requested, and it’s already been 30 days after we checked out. Usually it should be returned to tenants within 10 days! Staffs was nice when we were face to face, but what takes you so long to return our money?

Za · 11 September 2019

★★★★★ 5/5

Facebook

Elizabeth Loew is always pleasant polite and helpful and has been brilliant with regard to managing and dealing with the problems at my property. She has been efficient in arranging and keeping me informed of the progress of the works involved and I think she is an asset to Chancellors.

Carole · 7 October 2020

★★★★★ 5/5

Google

Great service, prompt responses and very friendly staff! Thank you for all your help!

Grant · 22 January 2026

★★★★★ 5/5

Facebook

Would definitely recommend Chancellors, they’ve been a massive help since we moved into our property just over a week ago. In particular Casey Gramson, our property manager, has been super, and has dealt with all of our requests effectively, and in a timely manner. Always polite and professional, so yes, would definitely recommend!

Alexander · 9 August 2019

★★★★★ 5/5

Facebook

Just a little note to say how forthcoming and helpful Casey Gramson has been with all things to do with the letting and management of my flat. She's been great and nothing is too much trouble. Very communicative which is what you want and need when letting your property. thanks Casey. Caryl Jones

Caryl · 17 July 2019

★★★★★ 5/5

Facebook

I do have problems receiving my rental payments on time from one tenant. My account manager is called Emelia. Emelia is polite and methodical in her approach. She is able to give suggestions and possible solutions. She ensures the correct notices are give that protect me. She is prompt in her response and keeps me updated.

Mike · 9 December 2016

★★★★★ 5/5

Google

Shai was incredibly helpful with all of our questions

Joseph · 13 August 2024

★★★★★ 5/5

Google

A very kind and efficient team, Sammy, Samantha and Carl are great

Max · 24 January 2026

★★★★★ 5/5

Google

Raychel has been brilliant in helping us to secure our next rental property. She is very professional and responsive, making the application process swift and clear, and supportive in handling all our queries. Thanks a lot!PositiveResponsiveness, Quality, Professionalism

Owen · 21 June 2022

★★★★★ 5/5

Google

I had a really great experience renting my property through Chancellors in Kidlington. The level of communication and professionalism received from Lettings Client Manager Raychel Kaya was excellent.

Vikram · 30 May 2023

★★★★★ 5/5

Google

Excellent service and good customer support from all team chancellors and a special mention to Shai Maguire.

Savitha · 20 February 2024

★★★★★ 5/5

Facebook

Francesca is my property manager, she is a pleasure to work with. When I have some problem, doubt, ...she always responds fast, by telephone and also by email. She is really helpful. It is a pleasure talk with her, always polite and nice. I am really happy with her.

Noelia · 3 November 2019