Trusted Agent profile · Kidlington, Oxfordshire
Verified
★★★★★
602 reviews across 2 platforms
7 High Street, Kidlington, Oxfordshire, OX5 2DH
Part of Chancellors, see every office.
Chancellors's office in Kidlington, Oxfordshire, at 7 High Street, is rated 4.1 out of 5 across 602 reviews on two platforms, including 249 Google reviews rated 4.4.
Every review we hold for the Kidlington office, from every platform, shown as written. First names only.
5/5
GoogleSamantha was incredibly professional and helpful during the letting process, making it a quick and easy process from start to finish. Thank you for your assistance!
Thank you Rhianne for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleWe had a long and productive discussion with Anthony McCabe, the Senior Sales Manager who advised us the best price level to market our property to attract maximum interest. Over the period that the property was with Chancellors, we achieved in excess of 7,000 website views and five viewings. Regrettably the economic downturn has meant that interest has since diminished. We were very impressed with everyone at Chancellors; all were willing to go the extra mile to accommodate our requests, especially Anthony whose hands-on approach, attention to detail and conscientious attitude filled us with confidence. We would highly recommend Chancellors Kidlington.
Hi Martin, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleAmber is absolutely fantastic - really professional, friendly and helpful. Thank you for all your help with our property search!
5/5
GoogleSamantha and Rachel has been so helpful with me and my partner arranging to start renting for the first time. They’ve always kept in contact with any updates along the way
Thank you for leaving us this great review emmie, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
GoogleWe had a really great experience purchasing our property through Chancellors in Kidlington. The level of communication and professionalism received from Senior Sales Manager Anthony McCabe was exceptional. Buying a first home is a daunting experience and after dealing with many agents and viewing over 20 properties, we found the perfect home. The service we received was smooth, stress free and efficient. A special thanks to Emma Whittaker, who carried out the viewings. Both are an absolute credit to this company. Hope to deal with Anthony and his team again in the future. LS
Thank you Rainbow for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleI am currently in the process of purchasing a property through Chancellors and the service received from Charlotte Kirk has been remarkable. She has constantly maintained a high level of communication guiding me through the sales process as well as ensuring any queries are answered promptly and comprehensively. I really value the proactiveness and professionalism I've been shown which has made this process one the most efficient I've experienced so far.
Thank you Cyrus for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleMy agent Samantha Bassett was great to work with, professional, responsive, and made the whole process smooth. Highly recommend!”
Thank you, Shabna! We're thrilled to hear that Samantha provided you with such excellent service. Your recommendation means a lot to us. If you need anything in the future, don't hesitate to reach out!
5/5
GoogleHi everyone who is reading this , my first time ever renting a property, and may I say it has been a wake up call , alot of filling in forms etc which I can understand but don't let that put you off , chancellors at kidlington we're always …
Hi Steven, thank you for your kind words! We're thrilled to hear that your first rental experience was supported by our team at Chancellors - Kidlington. Samantha and the rest of the staff truly appreciate your feedback and are glad to have been able to assist you. We look forward to helping you again in the future. Enjoy your flowers!
5/5
GoogleSammy was very helpful, knowledgeable, Polite and very quick at arranging and replying to emails and communications. Thank you.
Hi adam, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleLettings client manager Shai has provides amazing service, very helpful and so easy to talk to. Finding the right property and the whole process that comes with it can be a lot but with his help went so smoothly I’d highly recommend Kidlington branch and especially Shai to anyone!
Thank you for leaving us this great review Zuzanna, we will be sure to pass this fantastic feedback onto Shai and the team. We are delighted that you had such a great experience with us.
5/5
GoogleI dealt with Chancellors Kidlington, regarding the letting of my 3-bedroom house. The service and level of professionalism I experienced was first class. Kayleigh was extremely knowledgeable about the market, dealt with all my queries promptly and was generally really helpful every step of the way. Moreover, she was a pleasure to deal with - and basically sold me on the company!! I will certainly look to Chancellors again when organising my next tenancy. Thankyou!PositiveResponsiveness, Quality, Professionalism
Hi Ciaran, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleI had an absolutely wonderful experience here being helped by Kayleigh. When I emailed a request through I received a call back almost right away. Kayleigh helped me find a property within my budget and area very quickly. I can't recommend this branch enough.
Dear Richard, Thank you so much for your fantastic review! We're thrilled to hear that Kayleigh provided you with such a wonderful experience and was able to help you find the perfect property. Your satisfaction is our priority, and it's rewarding to know we met your expectations. We appreciate your recommendation and look forward to assisting you again in the future. Best regards, Chancellors - Kidlington Estate Agents
5/5
GoogleSamantha was incredibly helpful throughout the viewing process and brilliant at communicating. She was very approachable and supportive. Highly recommend!
Hi Lizzy, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleShai was outstanding throughout a tricky few days of negotiations regarding a let. I could not have asked for anything more! Huge thanks for all your hard work
Hi Caroline, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleSamantha was polite, knowledgeable and practical
Thank you, Fiona! We're thrilled to hear that Samantha provided you with such excellent service. Her dedication to our clients is truly commendable. If you need any further assistance, feel free to reach out!
5/5
GoogleThe service was really great and efficient. Recommend Sammy highly!
5/5
GoogleThe agent assigned to me (Samantha)has good interpersonal relationship. She's approachable and her smile is welcoming right from day one (viewing day). She and her team keeps updating me of next step to take all along the process of renting …
Thank you for your kind words, OmoT! We're thrilled to hear that Samantha and her team provided you with such exceptional service during your rental process. It's wonderful to know that their support and guidance made a difference for you. We appreciate your feedback and look forward to assisting you again in the future!
5/5
FacebookI have used Chancellors for a while now and there have been some ups and downs but I have found that when you develop a working relationship with a named individual it makes a real difference In particular, Shannon Seymour has done an amazing job in trying to résolve recent issues. She has liaised closely with the tenants, us and the contractors making sure issues were resolved quickly and efficiently. She is courteous and really helpful. I should add that Charmaine Smith was also great!!
Great feedback Shannon!
1/5
FacebookWell where do you start. Firstly this is not a reflection on the Sales team. They have been pleasurable to communicate with but little they can do in terms of letting. Office Manager????????? Who ? THE LETTINGS TEAM ARE A JOKE. TIMOTHY IN PARTICULAR!!!!! NO RESPONSE, LITTLE CORRESPONDANCE AND POOR COMMUNICATION. The background. A young couple apply to rent a property. The young lady is 28 weeks pregnant and looking to up size due to arrival and a growing family. Usual viewings etc takes place and an application is applied for to rent a property. All the paperwork etc is submitted and the couple await the response from letting team and landlord after compulsory checks are complete. During this period Chancellors are advising the couple to hand notice of termination to their current letting agreement with another landlord. They DO NOT take this advice until 100% the letting agreement is signed by all parties. This was a struggle as the letting team did not know a particular body part from their elbow. 15 Days after signed agreement an email is received from Chancellors informing the couple that the landlord has withdrawn. NO REASON OR EXPLANATION. JUST AN EMAIL. NO PHONE CALL FROM LETTING TEAM OFFERING ANY OTHER PROPERTIES OR ADVICE!!!!! JUST AN EMAIL. There is now a young couple 28 weeks pregnant having handed in their Notice to terminate soon to be homeless. GREAT WORK CHANCELLORS!!!!!!!!!!
I was acting as guarantor on this property and would like to understand why the landlady has withdrawn. Surely a phone call would have been more appropriate, a simple courtesy!!!!
5/5
GoogleVery happy with experience of renting with Chancellors. Especially Shai Maguire has been outstanding. He hand held us during the entire time taking into consideration how far away we were living and how we weren't able to make multiple trips, giving us the layout of the land and helping us pick the right property. I would gladly recommend him.
Hi Juno, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
1/5
FacebookChancellors asked several times to come and update the valuation on our property. We arranged for 1400hrs today. At 1410 nobody had arrived and so I called the office ….. 1st lie - I was told that I had cancelled the appointment by the lad who answered the phone, no I hadn't, why would I be ringing to find out where Chris was? 2nd lie - Oh we tried to ring you several times this morning to check you would be in......that's strange as I was in all morning and have no missed calls!! Its better to tell the truth than to try and come up with pathetic excuses which can be checked. I have told them I have no faith in them and to take me off their books. Very disappointing service after my wife and I spent hours tidying the inside and outside of the house.
Hi Kev, we are sorry to read of your issue. Please contact me on 01344 408487 and I will be happy to assist you. Thank you, Chris.
5/5
FacebookI was assisted by Amy Midlane and Leisa Copper to rent my new home and both have been fantastic from start to finish, super friendly, really helpful and kept in touch every step of the way checking in with me, making sure I understood everything. Leisa went above and beyond to help me get together everything I needed for the references and took time to make sure I could do everything I needed to before I move in. And Amy made sure everything went through without any issues. I've been really impressed and would definitely recommend Chancellors on the basis of this experience.
Rebecca Joel
5/5
FacebookI cannot say enough good things about Chancellors in general. We have been customers of theirs since 2003 and have always enjoyed excellent personal service from them. They have always gone that extra mile - that's why we've stayed with them so long and will continue to support them. Of particular note is the long-suffering and endlessly patient Mary Hughes who puts up with demanding clients such as ourselves! She really pulls out all the stops to make sure we secure the best options, and she is incredibly quick and efficient in dealing with issues. Thanks Mary for all your hard work. And well done to Chancellors in general for your excellent service. Here's to many more years.
Thank you so much for your comments!
5/5
GoogleShai was there every step of the way in helping make the process work even when things didn’t quite go to plan. Outcome achieved! Thank you Shai
Hi David, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Chancellors's Kidlington office has 602 reviews across two platforms: 249 on Google, 353 on Facebook (across the whole business).
Chancellors Kidlington is rated 4.1 out of 5 across all 602 reviews, and 4.4 out of 5 on Google from 249 reviews.
Chancellors Kidlington, 7 High Street, Kidlington, Oxfordshire, OX5 2DH.
