Trusted Agent profile · Kidlington, Oxfordshire
Verified
★★★★★
602 reviews across 2 platforms
7 High Street, Kidlington, Oxfordshire, OX5 2DH
Part of Chancellors, see every office.
Chancellors's office in Kidlington, Oxfordshire, at 7 High Street, is rated 4.1 out of 5 across 602 reviews on two platforms, including 249 Google reviews rated 4.4.
Every review we hold for the Kidlington office, from every platform, shown as written. First names only.
5/5
FacebookI have been dealing with chancellors in newbury and Declan Hartigan has helped me throughout my whole property search. He was great, always replied instantly to my emails and was very professional throughout the whole search for rented accommodation. I now have a move in date and will 100% recommend chancellors to everyone!! Thank you all :)
Thanks for the review Charlotte!!
5/5
FacebookI came in to the Aylesbury branch and was dealt with by a man named Harry Price he was fantastic very funny and very helpful. Gave me all the information I needed and will be using them again. Thank you Harry
1/5
FacebookThe worst experience I ever had!!!! I view the flat, had to travel all the way there to check, but I was happy because I liked it. I said that I will take it, I spent 4 days filling different forms, making “rent passport”, going through the checks and only when I started to ask how my application is going they said that someone else rented. Really?? I refused going for another viewings, I refused applying for other flats that I saw from another agencies!!! I would never ever recommend this place!!!!
5/5
GoogleIt was a pleasure working with this agency and especially with Shai. He is a professional and our lucky star. Thank you very much.
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
FacebookI tell you what! Stephanie was tip top fantastic in helping me in my search for a rental property in oxford, can't sum up how helpful she was and just want to say thanks again if you read this! x
1/5
FacebookWe had the worst renting experience in the UK. Chancellors agency lied to us for getting a few stuff done in the flat before signing the contract, they never discussed those things with the landlord, we signed the contract and moved in and the flat was not professionally cleaned and not freshly painted as stated in the contract. They didn’t care about these problems saying it’s landlord fault and letting us to deal with the problem. On top of it at the beginning of the conflict they seemed to take our part asking the landlord to respect the contract but after a phone call between the landlord and manager Riley Drake-Smith they changed their mind and jump on the landlord side (who breached the contract) advising us if we don’t reach an agreement with the landlord to search for a new property. So because of the agency and their dishonest actions, in full pandemic, before Christmas, we had to search for a flat and move again, even though we’ve just moved to that property. So they didn’t care about us one second and they think it’s a normal thing to move house every month just because of their poor services, lies, unprofessional and dishonest behaviour. I would not recommend to anyone this agency. The whole experience was a nightmare.
5/5
FacebookI would like to say a big thank you to Emma Aquino for being very helpful and organising our new kitchen floor being laid. Really happy with it. She is also very quick to answer any queries we have.
5/5
FacebookPhoned up with a general query regarding getting a mortgage and spoke to Paul Folley who was really helpful! Really happy that they are open a bit later as well so I could reach them outside of work hours!
1/5
FacebookYour company overcharged me. The outstanding amount was £91.20 but I calculated as £61.18 so the difference is approximately £30. It's not the amount that I'm concerned with, but how you deal with your customers. It's not right that you agree a fee with me then go back on your word! You didn't reply to my email and sent another invoice demanding £91.20 without disputing my calculation which was agreed with your letting management! Not replying to my calculation and then threatening me with legal action is absolutely disgraceful, so this review is justified.
5/5
FacebookWould just like to say a big thanks to Nathan at the Aylesbury branch for all of his help and hard work, he has been very efficient and understanding. Me and my boyfriend are both very pleased! Thanks again!
5/5
FacebookJordan Liepa Client Development Advisor is incredibly polite and very easy to talk to him,Very quick to respond to any of my queries and sorts out any problem we may have immediately, Would highly recommend
5/5
FacebookAustyn Is absolutely fantastic. Since we walked through the door any issues we’ve had (and there’s been a few! ) Austyn has sorted them out so quickly and promptly and kept myself and my partner up to date with all developments. His friendliness and professionalism really does put me at ease!
Thank you ??
1/5
FacebookVery poor estate agents, takes ages to arrange viewings, agents don’t know important details about the properties so just talk about themselves the whole time, the lie about market interest in properties to try and rush you into a decision, will be avoiding and properties for sale that they are the agents for
Hi Justin, we are very disappointed to read of your concerns. Please could you contact us at seniorsupport@chancellors.co.uk with the details so that we can investigate this for you? Many thanks.
5/5
FacebookI recently registered with you and I must say the customer service I received was excellent. Lauren Fell, Charles Allen and Kate Coleman were particularly helpful in my plight to find a property. Well done guys great team.
5/5
GoogleCan recommend Chancellors, Kidlington and in particular Anthony and Kayleigh for their advice and keeping me informed throughout the house sale
5/5
GoogleVery impressed by the professional service provided
Thank you John for giving our Chancellors - Kidlington Estate Agents branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.
5/5
Facebookmy experience with Chancellor's has been great so far,they are very helpful and their customer service is always excellent, Sean Randall deals with my property when I have a problem and is always quick to get back at me with a solution. great job at everyone in the Slough branch!
Well done Sean!
5/5
FacebookI worked with Chancellors for more than 3 years and i had a good experience, specially with Nathan Than, he helped us a lot. Thank you Nathan for your support!!! You are doing a great job!!!
1/5
FacebookPoor communication. Slow at getting things done. Don’t come back to you. Bad photography and then when we tried to exit our contract under the cooling off period they told us this was not relevant as we signed online and not in person!!! Would never recommend anybody to think about using them. Very unprofessional company. Very bad experience. Utterly disgusted with the company as a whole. So we had no viewings the whole time it was marketed. and now they are trying to sting us for £400!!! This has left a really bitter taste in my mouth. I know a lot of people in the area looking to sell and will definitely not be recommending you to anyone. They also left a full blown photograph of our 4 year old daughter online on the details and wondered why we asked for the property details to be removed from the website !!!
5/5
FacebookIt’s a shame to read so many poor reviews when I have received excellent service from my property manager Tegan Ellis who has been trying to help sort out a repair for an oven. She has been incredibly helpful, polite and got the job done.
Well done Tegan!
5/5
GoogleReally fab communication and happy to answer any of our questions and sort things out
Hi Ebony, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleVery helpful, highly appreciated Shai to help us with sorting out our letting agreement! Highly recommend his as a professional responsible person
5/5
GoogleOliver Marsland rocks! He turned our house sale round in less than three months (and it wasn't the most desirable of houses!). The whole service has been slick, smooth and worry free. Nothing was too much trouble. If there is an employee of the month award, then he should be put forward. I would definitely use him (and Nick his colleague and the ladies in the office) again for a first class service at a good price. Keep up the good work.
5/5
GoogleI HAD AN AMAZING SERVICE; WITHIN 10 WORKING DAYS AFTER I GAVE INSTRUCTIONS (THIS WAS ALSO OVER THE SUMMER BANK HOLIDAY) I GOT A SUBSTANTIALLY LARGER OFFER THAN ANTICIPATED. I PUT THIS DOWN TO THE EXTENSIVE COVERAGE THE PROPERTY I WAS SELLING RECEIVED (OVER 400 HITS ON THE WEB PAGE) AND THE PROFESSIONALISM OF THE STAFF WHO LIAISED AT ALL LEVELS TO GET THE HOUSE SOLD. STERLING PERFORMANCE AND A PAINLESS, SPEEDY CONCLUSION TO A SALE. WELL DONE, NICHOLAS SAMPSON AND THE TEAM !
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