Trusted Agent profile · Kidlington · Oxfordshire
Verified
★★★★★
608 reviews across 2 platforms
7 High Street, Kidlington, Oxfordshire, OX5 2DH
Part of Chancellors, see every office.
Chancellors's office in Kidlington, Oxfordshire, at 7 High Street, is rated 4.1 out of 5 across 608 reviews on two platforms, including 255 Google reviews rated 4.4.
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Every review we hold for the Kidlington office, from every platform, shown as written. First names only.
1/5
FacebookThe worst possible agents I have ever had the misfortune to know. They refuse to organise any viewings to anyone other than a cash buyer ! Where do they expect you to live when your house is sold ? The rudest,most condescending,arrogant people in the world. Are chancellors trying to control the whole property market with their aggressive tactics?I would never market a property with them as they refuse to allow viewings.
agree
5/5
GoogleGreat service. Raychel was brilliant helping us secure a rental property!
Thank you Sharni, for this wonderful review. We are so pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
1/5
FacebookI would be very careful about letting a property through Chancellors. We sadly used them for a year and found them to be of very little help. It appears that they allow tenants to damage your property whilst living there and give you zero support in claiming this money back out of the deposit. They act through a sub company called Thameside management and the staff there are neither knowledgable or helpful.
Hello Lewis and thank you for your feedback. Please get in touch with us via seniorsupport@chancellors.co.uk with details of the property address in question so that we can investigate. Thanks in advance.
5/5
FacebookHighly recommend James Livingstone in Aylesbury branch. He's very helpful and good following up! Amazing Aylesbury team too!
Thank you Cora for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
FacebookVery happy with the service provided, Francesca Deacon has been managing the property and has been efficient and very helpful
Thank you so much!
2/5
GoogleYou could remove houses that have already been sold, this would save time for those looking for a house to buy. Every house we emailed was sold!
Hi Joice, we are sorry to hear this. If you would like to contact us with the details via directors@chancellors.co.uk, we would like to resolve this matter and help you find your dream home!
5/5
FacebookSean Randall has been very impressive. My tenant, a good guy, has had to leave, and Sean has been top notch in working through the things that need to be done and arranging them all. He's even kept me posted with what's happening. Can't ask for more than that :) Best wishes Bob Gilbert
5/5
GoogleI would recommend 5 star and the team is very friendly and responsible… if any doubts you asked they will get back to you with solutions and approachable.
Thank you Sathish for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant team.
5/5
GoogleThe Chancellors team (Adam, Kayleigh, Rebekka and Rhiannon) were very professional from the start. They provided weekly updates via mail and phone and helped me find a tenant with zero stress. The team is absolutely great and would highly recommend Chancellors.
Thank you Saurabh for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams
5/5
FacebookVery professional and so quick Rebecca Chen was updating me all the time she and everyone was very helpful, I'm happy I bought my dream home finally with no complications and I didn't need to worry about anything as a first time buyer, thank you Chanclers, special thank for you Rebecca Chen 🌷💝
3/5
GoogleI would be wary of using Chancellors. Their representative was professional and pleasant and the valuation they gave was good but after deciding to go with a rival estate agent, I received numerous phone calls asking me to justify why I didn't ultimately go with them and asking when my "contract" with the rival estate agents ran out. I found this part utterly unprofessional and stressful.
We are sorry to learn that you found our calls following the valuation of your property unprofessional or stressful. Customer service is at the heart of what we do, and we intend to use courtesy calls to find out if there's any way we can be of assistance in the sale or let of your property. We would be grateful if you could contact seniorsupport@chancellors.co.uk with further details so that we can ensure we're doing all we can to meet our usually high standards.
5/5
GoogleMy experience with Chancellors was both as a seller and buyer. The service I received from Cameron, Ryan and Julian was exemplary. Everyone was always very helpful, friendly and dealt with any queries in a professional and pleasant manner. Thanks everyone. It’s been a wonderful experience working with you all.
5/5
FacebookAmy Lyons has been an incredible help and really helped explain the renewal process with me in great depth. Fantastic service.
Thank you Lawrence! Glad I could be a help!
5/5
GoogleVery professional service. Managed to negotiate a better price than might have been obtained for a deceased relative's house with a few problems. Helpful with dealing with new buyers and good communications.
Thank you Robert for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant team.
5/5
GoogleThank you for guiding me through all the stages from selecting property, guiding me through filling in forms and ultimately a successful tenancy.
Thank you for this fantastic review Brian!
5/5
GoogleFantastic! Raychel and Kayleigh helped me let my property quicker than I could have imagined! As a first time landlord I had many questions and a few concerns, but the Kidlington office was extremely helpful and professional throughout, filling me with confidence. I cannot recommend the Kidlington team enoughPositiveResponsiveness, Quality, Professionalism
Thank you Chris for this wonderful review. We are so pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
1/5
FacebookZERO STARS. Simply the worst agency out there. Will not stop calling no matter how many times you tell them to remove you from their system. Do not give them your phone number let alone your property. Worst service I’ve ever experienced from any company EVER! Find and use a local agency - I’ve never had an issue with anyone except Chancellors!
I totally agree with the above. We viewed our dream property in October last year in Ascot, nr Sunningdale. After some toing and froing we were delighted to have our offer accepted. A letter was sent by Chancellors on 5th November 2019 accepting in pri…See more
5/5
GoogleElizabeth Bisseser , I was looking for a rental property following a marital break up.Elizabeth was fantastic put up with a tearful outburst and I now have a lovely flat I can start out again with my lovely partner Jill, Thanks for being so efficient. You're amazing
5/5
FacebookBest platform, easy to use and quick withdrawal. I have been using this platform with the most recommended forex strategy on the internet from Mrs. Rochelle Nelson FX and so far I have no complains, making good profit on a weekly basis. She is really great, best in her field and unique among others. I am thankful and want you all to partake from her good works.Contact her via her …Email:rochellenelson731@gmail.comWhatsApp:+13016159610Facebook:Rochelle Nelson
1/5
FacebookHow they treat staff and can fire their staff when they have been told medically and by government rules to self isolate due to illness. To then have a call From manager to fire them! Which this member of staff previously offered to work from home ! Absolutey disgusting and to kick somebody down when poorly as well! Shame on you!!
Dear Ms Viret, We are sorry to hear of your experience of Chancellors. Naturally, it would be unfair for us to comment on individual cases and therefore we wouldn’t be able to discuss this individual incident publicly, however if you wish to discuss t…See more
5/5
FacebookI would really like to thank Lauren, David and Susannah at the Chancellors Group for an amazing job - in finding my new home in the UK. Great service - always going the extra mile. Thank you so much and I couldn’t have been happier with my new apartment.
5/5
FacebookMyself and my husband have been dealing with Lauren Perks and cannot recommend her enough, she has been the most helpful and very forthcoming with information we needed. She has kept us in the loop all the time. We really appreciate everything she is doing for us. Thanks Lauren.
5/5
GoogleMy partner and I both agreed how helpful and attentive Shai had been throughout the rental process. We would recommend his friendly and helpful service to anyone.
Thank you Jake for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant team.
5/5
FacebookI have rented my property via Chancellors for a few years and want to thank Liz Way for managing the various tenants. She is very helpful and professional with everything that needs to be done. Liz always remains polite, efficient and offers great support and service....thank you again!
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