Trusted Agent profile · Kidlington · Oxfordshire

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Chancellors Kidlington reviews

4.1

★★★★★ Great

608 reviews across 2 platforms

7 High Street, Kidlington, Oxfordshire, OX5 2DH

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Chancellors's office in Kidlington, Oxfordshire, at 7 High Street, is rated 4.1 out of 5 across 608 reviews on two platforms, including 255 Google reviews rated 4.4.

Google logo

4.4 / 5

255

Reviews on Google

This office

Facebook logo

3.9 / 5

353

Reviews on Facebook

Business-wide

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Reviews

Every review we hold for the Kidlington office, from every platform, shown as written. First names only.

5/5

Google

Really pleased with the service I received from chancellors on the sale of my property . Kept me informed of the sale and were very efficient throughout the process . Could not fault them and I would not hesitate in recommending them .

Ann · 14 December 2022

Agent replied

Thank you for leaving us this great review Ann and Bob, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

1/5

Facebook

Horrendous experience in Wycombe. Especially during Covid but even before. The team are really unhelpful, do not listen, and even if you are entitled to help legally they delay it because they work for the landlord who tends to be a big company or corporation with no empathy. Honestly just avoid this company save yourself the grief.

Elizabeth · 23 June 2020

Agent replied

I wish we had looked at this review before we had any dealings with them. Had a very similar experience in Leominster branch. Lettings manager lied to us on many an occasion & was totally unreliable

5/5

Google

We have had very good experience with our dealing with the above and would recommend them for selling your property

David · 18 June 2024

Agent replied · 20 June 2024

Hi David, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

The experience of letting our house with Chancellors was a very positive one. The team was always available when needed and did guide us through each step of the way. Liam was in particular very helpful in making the process a smooth one.

Florian · 28 July 2019

5/5

Facebook

A big thankyou to Sophie Taylor for your great service. Finding a property when I was out of the country is never easy. Sophie was very helpful (and patient I might add) and clear with instructions on what needed to be done. Thankyou !!

Michele · 28 February 2018

5/5

Facebook

Thank you to Brian Lane who was really helpful. Very professional and knowledgeable

Maggie · 7 December 2016

Agent replied

Thank you for the kind words Maggie. Glad to be of help

5/5

Facebook

I recently bought a flat through Chancellor in Sunbury. Many thanks to Karl Mchugh and his colleaguyes for their professional services. The purchase took longer than I expected but Karl and his colleagues were very helpful and kept me assured and appraised throughout the process.

Saori · 28 November 2016

5/5

Facebook

Made an enquiry on a few viewings recently and dealt with Louise who was a great help. She took away all the stress and did a great job of staying on top of things. Very keen to satisfy, very professional and always comes back quickly.

Charlie · 2 November 2016

5/5

Facebook

Been managed for around a year, Francesca is great!

Oliver · 28 October 2019

Agent replied

Thank you so much!

5/5

Google

I attended a viewing with Kayleigh Burrett and after looking for over 10 months it was great finding an estate agent that started the viewing with answering all the common questions a seller might have about a property. She even forwarded me later all the details of the property with more information than I even requested. She was highly professional and reachable, answering all my calls and emails within minutes. She was an absolute pleasure to deal with.

Aya · 18 April 2022

1/5

Facebook

Waiting over a week for a viewing when I am a cash buyer is unacceptable. So is insisting on a BAFO on one house today and not enabling me to view the possible alternate. Staff have little or zero knowledge of the house you are viewing. All In All very very frustrating !!

Daryl · 28 November 2020

Agent replied

Thank you for bringing this to our attention Daryl, we really appreciate it and are sorry that you have found it necessary to do so. So that we can look into resolving this for you, please can you send an email to directors@chancellors.co.uk? Thank you.

4/5

Google

Emma Whittaker and Anthony McCabe have been extremely helpful in helping us through the initial sale and purchase of a property. They are clear about the processes, quick to respond and very helpful when issues and challenges presented themselves. Would definitely recommend.

Liam · 15 September 2022

Agent replied

Hi Liam, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

1/5

Facebook

They misplaced the keys we returned and now almost 2 weeks and still no check out inventory done. The owner has moved in and is living at the property... so any damage caused now will likely be blamed on us... no clue when/if my £2k deposit will be returned. No one ever calls you back. Would not recommend

Claudia · 9 May 2018

Agent replied

Hi Claudia, thank you for taking the time to write a review. We are sorry that you have felt cause to rate us 1 star. Please could you contact us at seniorsupport@chancellors.co.uk so that we can investigate this for you? Many thanks.

5/5

Facebook

Once more, a very positive experience with the change of tenants in my flat. First class service, all very thorough and professional. Joanna has been excellent value throughout and I am very grateful to her, particularly being 8,000 miles away...

Rachid · 26 July 2019

5/5

Facebook

Sophie Taylor was an excellent help in organising the letting side for my property in headington, she was very helpful and easy to talk too and would highly recommend chancellors to let out any property. Thank you again Perry and Dawn lewis

Dawn · 18 April 2018

5/5

Facebook

April Montagna existing landlords and future one's I would highly recommend April for her prompt attention in dealing with any issues you have she is very efficient and knowledge. A great asset to Chancellors well done. keep the good work up .

Michael · 28 March 2018

5/5

Google

Have had great service from Kayleigh, she's been a great help and super friendly! Very excited to move in to the new place thanks to her extra support

Scarlett · 23 October 2023

Agent replied · 21 March 2024

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

1/5

Facebook

avoid them!! two viewings arranged with them. one in Oxfordshire and one in Wiltshire, but agents did not show up at all. made us to drive 1:30 hours and realising the house is under offer since a month ago. would not be looking to buy a house if being advertised by them.

Sam · 9 August 2020

Agent replied

Hi Sam, we are sorry to read of your issue. Please contact us directly on directors@chancellors.co.uk. We will be happy to help and look into the matter for you. Many Thanks

1/5

Facebook

For 8 MONTHS I have been begging these morons to get several issues sorted with the home I rent. I AM STILL WAITING! I can honestly say this is the worst estate agents I have ever had the misfortune of dealing with. It has been one disaster after another with them.

Kimberley · 18 September 2020

Agent replied

Hi Kimberley, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.

5/5

Facebook

Excellent experience dealing with Chancellors. Important decisions such as buying and selling houses are not easy to deal with. Neil Ballard made our experience a pleasure. He was helpful from the outset, really attentive to our criteria and surpassed our expectations.

Barry · 1 November 2016

5/5

Facebook

I have been dealing with chancellors in newbury and Declan Hartigan has helped me throughout my whole property search. He was great, always replied instantly to my emails and was very professional throughout the whole search for rented accommodation. I now have a move in date and will 100% recommend chancellors to everyone!! Thank you all :)

Charlotte · 31 October 2016

Agent replied

Thanks for the review Charlotte!!

5/5

Facebook

I came in to the Aylesbury branch and was dealt with by a man named Harry Price he was fantastic very funny and very helpful. Gave me all the information I needed and will be using them again. Thank you Harry

Karen · 31 October 2016

1/5

Facebook

The worst experience I ever had!!!! I view the flat, had to travel all the way there to check, but I was happy because I liked it. I said that I will take it, I spent 4 days filling different forms, making “rent passport”, going through the checks and only when I started to ask how my application is going they said that someone else rented. Really?? I refused going for another viewings, I refused applying for other flats that I saw from another agencies!!! I would never ever recommend this place!!!!

Karolina · 20 March 2021

5/5

Google

It was a pleasure working with this agency and especially with Shai. He is a professional and our lucky star. Thank you very much.

Carmen · 22 November 2023

Agent replied · 21 March 2024

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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