Every review we hold for the Kidderminster office, from every platform, shown as written. First names only.
★★★★★ 5/5
Google5 star service, looked after me with a quick sale agreed, constant updates and provided amazing advice and support. Thoroughly recommended for a sale!
Thomas · 10 April 2026
Agent replied · 16 April 2026
"Thank you for your 5-star review! We are thrilled to hear that you had a quick and seamless experience with us. Our team is dedicated to providing excellent service and we are delighted to have exceeded your expectations. Thank you for recommending us! Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleFrom valuation to sale. Connells and all the staff have been supportive and listened to our quest to get closer to our family. Not at all pushy. Lovely staff. Feel we are in safe hands. Thank you..
Happy · 15 December 2025
Agent replied · 14 January 2026
Thank you for your positive review! We are thrilled that our team at Connells could make your home buying experience stress-free and enjoyable. Your happiness is our top priority and we are glad to have helped you find a home closer to your family. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleMyself and my partner have Recently moved into our property with the help of Ehiya at Connells could not recommend him enough the support and the constant contact throughout the process has been amazing always answering our questions we …
Bobbie · 16 November 2025
Agent replied · 16 April 2026
Thank you for choosing Connells and for your kind words about Ehiya's exceptional support during your move. We strive to make the process as smooth and stress-free as possible for our clients. We're thrilled to hear you had a great experience with us. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleJordyn has been incredible! Communication has been exceptional and nothing was too much trouble. I have used Connells previously and Jordyn has by far been the best agent I have worked with :)
Lucy · 6 June 2024
Agent replied · 13 June 2024
Hi Lucy, thank you for sharing your positive experience with Jordyn at Connells Kidderminster! We are delighted to hear that Jordyn provided exceptional communication and service. We appreciate your loyalty and look forward to assisting you in the future.
★★★★★ 5/5
GoogleJust sold our property with Connells Kidderminster.
Fantastic service from the start. Sasha came out to value the property she was extremely knowledgable, professional and a genuinely nice friendly person. The entire team were all so friendly and effcient. Special thanks also to Sam you worked wonders to get us completed a great guy. I would have no hesitation in recommending Connells to anyone and if ever needed they would be our go to estate agents.
Sarah · 30 August 2024
Agent replied · 25 August 2024
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation Sarah! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJessica, the mortgage advisor from Connells Kidderminster was instrumental in getting my (quite complex) house purchase completed. She was super helpful throughout, and was consistently available over the phone and email when I needed advice or when the situation was changing.
Their mortgage services aren't the cheapest for a first time buyer, but you pay for lifetime membership to their brokerage services, so its a good investment. The fact you're paying a fee also means you know you're being presented the best deals for you, rather than the lenders offering the best commission to the brokers.
Will definitely be returning to use Jessica's brokerage services the next time I move, and would wholeheartedly recommend her to others.
George · 14 June 2023
★★★★★ 5/5
GoogleMyself and my partner have just purchased our first house, with the amazing help from Jessica Smith at Connells. From start to end our journey at connells gave us nothing but great communication, support and insightful advice. Jessica was always happy to answer my 'silly' questions and was never too long to reply. I was never in doubt with any part of the process thanks to Jessica always happy to go through any queries. Being first time buyers, our knowledge was minimal but Jessica made this the least stressful we could have ever imagined which we are so grateful for, the process itself was done in a great time frame, I never felt questions weren't answered/ things taking too long and Jessica was always on the ball. We are now comfortably in our new home and recieved a lovely welcome starter pack from Jessica at Connells. If anyone is searching for a mortgage advisor, I definitely recommend Jessica at Connells, she will get you through the process fantasticly.
Lauren · 14 June 2023
★★★★★ 4/5
GoogleWould really recommend Jessica, the mortgage adviser at Connells Kidderminster. We had spoken to 4 or 5 others (from different Estate Agents) and from the initial contact Jess was by far the most pro-active and keen to win our business. We had a plan to buy a couple of properties into our company and therefore a more complex process than buying as an individual. Jess was knowledgeable and helped us avoid any issues that could have slowed or stopped the process. The additional benefit was noted as we were buying properties Connells were selling agents for and Jess was able to help bridge the communication between sales, rent and mortgage. Highly recommend and thanks.
Richard · 14 June 2023
★★★★★ 5/5
GoogleI recently sold my first home with Connells and I couldn't be more pleased with the experience. From start to finish, the entire process was seamless and stress-free, thanks to their professional and attentive team.
A special mention must go to Gabriel, who was truly exceptional. He went above and beyond to ensure that every detail was taken care of and that I felt supported throughout the sale. His expertise, patience, and dedication made all the difference, and He consistently kept me informed and reassured.
I highly recommend Connells to anyone looking to sell their home. Their commitment to excellent customer service and their impressive market knowledge set them apart. Thank you, Gabriel and the entire team, for making this a positive and successful experience!!!
Dani · 6 June 2024
Agent replied · 13 June 2024
Hi dani,
Thank you for sharing your wonderful experience with us! We are thrilled to hear that Gabriel and our team provided you with exceptional service throughout the sale of your home. Your recommendation means a lot to us. We appreciate your kind words and are here for you anytime. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleEven though i did not end up buying a property through connells, they helped me massively with their knowledge and understanding of my situation moving forward. Special thanks to the team in kidderminster.
Marshall · 15 December 2025
Agent replied · 14 January 2026
"Thank you for taking the time to share your experience with Connells. We are thrilled to hear that our team in Kidderminster was able to provide valuable assistance in your property journey. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleJessica did an amazing job of looking after us during our house purchase. We had loads of questions and she answered them all. About a month before completion, she got in contact to let us know there was a better deal available and got us switched onto that, saving us over £50 a month. She made what we thought was going to be a scary experience an absolute breeze. Thank you Jessica from Dell & Becky
Dell · 14 June 2023
★★★★★ 5/5
GoogleWould highly recommend Jessica, she was the most competent person in our transaction. She was always asking if there was anything she could do to help move the transaction along. She was happy to give any advice even if it strayed outside of her field. After having to switch to Connels after being let down by another mortgage broker she made the process of getting the mortgage so simple and stress free. Could not recommend enough.
Chloe · 14 June 2023
★★★★★ 5/5
GoogleJust completed the purchase of our new home, and went with Ehiya as our mortgage advisor. I am impressed with how smooth the mortgage application process was, and the level of expertise & customer service Ehiya provided. …
Matthew · 16 October 2025
Agent replied · 16 April 2026
Thank you so much for your kind words! We are thrilled to have been a part of securing your dream home. Our team takes pride in providing exceptional customer service and expertise, and we are glad that you had a smooth experience with our mortgage application process. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleAli from the Kidderminster branch was amazing! He went above and beyond to accommodate us with viewings on such short notice, gave us helpful advise and couldn’t have done enough for us. Thank you Ali for helping us on our journey to finally becoming home owners! Madiya & Alex 😊PositiveResponsiveness, Quality, Professionalism, Value
Madiya · 14 June 2022
Agent replied · 13 June 2024
Thank you so much for taking the time to leave us such a lovely review and recommendation. We're delighted to hear that our Kidderminster team provided a five-star service!
★★★★★ 5/5
GoogleEhiya helped is get our new mortgage and was very helpful and communicative along the way. I would absolutely use his services again.
The · 16 February 2026
Agent replied · 16 April 2026
"Thank you for choosing us for your mortgage needs! We are thrilled to hear that Ehiya provided helpful and timely support throughout the process. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThe best service we could ever have. Very good advice, advisor available even after working hours. Always everything on time, checked. I highly recommend it when buying a home. Always the customer first. They always have time for you. I believe they deserve more than five stars. Initially, I was dealing with another advisor from another agency and I know that the change I made to Connels was the best decision in my life.
Asia · 14 June 2023
★★★★★ 5/5
GoogleWe recently completed our house purchase and we used Jessica as a mortgage advisor from Connels. I cannot recommend her enough, from start to finish she was absolutely amazing- nothing was too much trouble and she was always on hand with an information or advice if needed. Communition was brilliant, always responding to emails and phone calls within an hour. I can highly recommend her and wecate looking forward to working with her again.
Darina · 14 June 2023
★★★★★ 5/5
GoogleJess was such an important part of my house journey, I genuinely couldn’t have done it without her. She is very informative and cared about my experience, she made sure to check in every few weeks to see how things were progressing. As a first time buyer I was quite anxious about the whole process but Jess answered any worries I has. The whole team at Connells Kidderminster have been so welcoming, thank you!!
Jord · 14 June 2023
★★★★★ 5/5
Googlethought it would be nice to share the service provided by Ehiya as our mortgage advisor.flawless and prompt service was incredible. times and occassions when in doubts and confusion drop a mail and he ll be in touch with a solution as soon as possible. would highly reccomend his as advisor. Thanks again Ehiya.
Simi · 19 March 2025
Agent replied · 26 April 2025
Thank you for your brilliant 5* review and thank you for your recommendation Simi. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat service and professionalism, thank you especially to Robert Bingley that is very helpful and informative.
Roberta · 16 March 2026
Agent replied · 16 April 2026
Thank you for your kind words and recognition of our service and professionalism! We're thrilled to have Robert Bingley on our team, who is always dedicated to providing helpful and informative assistance. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI would highly recommend Jessica (mortgage advisor) at Kidderminster. So helpful, friendly and professional. She cares about getting you the best deal, she's checked in with me all through the process to ensure everything was progressing smoothly.
Tracy · 19 July 2023
Agent replied · 13 June 2024
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI can highly recommend Sasha at Connells in Kidderminster. She kindly visited our home to provide us with a valuation as we were thinking of going on the market. During her visit she explained everything clearly about the service Connells would provide us, the costs involved and everything we could expect through the sales process. She was professional and friendly and was a real pleasure to deal with. Thank you.
Sarah · 14 June 2023
★★★★★ 5/5
GoogleI recently sold my property through Connells. Whilst there were some hiccups during my sale on the buyers side, Connells throughout the progress were excellent; their initial pitch, progress/chasing for updates, their support and the speedy turnaround with finding a second buyer after the initial buyer dropped out last minute. Special shout outs to Sam, Sasha and Robert. I would happily recommend Connells to anyone.
Chris · 30 August 2024
Agent replied · 25 August 2024
Many thanks for your outstanding recommendation and 5* review Chris. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI recently bought the new house and also I’m first time buyer I was struggling to get the mortgage but at Connell agent there is Jessica Shepherd mortgage broker she helped me to get the mortgage in only just few days my experience was so wonderful I m so happy and also she have great communication skills So I would recommend to other peoples to get help from Jess if they are struggling for right mortgage.
Thanks
Jawad Ali
Jawad · 14 June 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.