Every review we hold for the Kidderminster office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleEhiya was my mortgage broker, he was an extremely friendly and professional employee at Connells estate agents. Any time I had questions (There were many) Ehiya would call me straight back with answers. Ehiya personified the above and beyond mantra by going the extra mile and keeping me updated even in his own free time. I can not recommend Ehiya and the team at Connells enough. Thank you for your help with my first house.
Robert · 26 March 2026
Agent replied · 16 April 2026
Thank you so much for your kind words! We are delighted to hear that Ehiya and our team at Connells went above and beyond in assisting you with your mortgage. Providing excellent customer service is our top priority, and we are glad we could help make your first house purchase a smooth and enjoyable experience. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleRecently purchased our first home in Kidderminster through Connells and we are more than happy to with the services we got. Ehiya was amazing. The first day we met him he told us every detail about buying a property which we needed to know. He guided us throughout the process and even when we wanted to know about something he was available to guide us through the phone or in person he has always been there. Thank you so much to Ehiya, solicitors and Connells team. Highly recommended.
Sharon · 16 January 2026
Agent replied · 16 April 2026
Thank you for your review! We are so glad to hear that you had a positive experience with Ehiya and our team at Connells. It's our goal to make the home buying process as smooth as possible, and we're thrilled that we could make that happen for you. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 4/5
GoogleI recently sold my house through Connells. The sale took around 10 months to complete, and at one point the property went back on the market after a buyer dropped out. Communication could have been better, as I often had to follow up for updates, which was frustrating, especially given the cost (£3,000+VAT). On both occasions, I ended up showing the buyers around myself.
That said, the team eventually managed to complete the sale, and I appreciate their efforts in getting it done. Special thanks to Frazer and Kaitlin for their help. Overall, while the process was longer than expected, the outcome was satisfactory.
Andy · 15 December 2025
Agent replied · 14 January 2026
"Thank you for your honest review. We're glad that we were able to complete the sale of your house and we appreciate your recognition of Frazer and Kaitlin's efforts. We apologise for any frustration you experienced with communication and will use your feedback to improve in the future. Thank you for choosing Connells and we wish you all the best in your new home! Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleConnells in Kidderminster helped us secure our dream home, and we’re so grateful to the team.
Rob went above and beyond, responding out of hours and pushing the sale through with great communication. Kaitlin was fantastic from our first viewing to getting the keys, always friendly, reliable, and quick to follow up.
Even during stressful moments, they were supportive, honest, and professional throughout. We can’t thank them enough.
Penny · 2 April 2026
Agent replied · 16 April 2026
Thank you so much for your kind words! We are thrilled to hear that you had such a positive experience with our team at Connells in Kidderminster. It was our pleasure to help you secure your dream home and we are grateful for the opportunity. We truly value your praise and appreciate your recognition of Rob and Kaitlin's hard work and dedication. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleSasha Beech is amazing. Nothing is too much trouble for her from chasing solicitors to relaying messages to our buyers. Her initial valuation of our property was delivered with total professionalism and sold our house for full asking price in just 6 days. Sasha really is a credit to Connells Kidderminster and knows how to deliver excellent customer service. I can't rate her or Connells high enough.
Alan · 15 December 2025
Agent replied · 14 January 2026
Thank you for taking the time to share your experience with Sasha at Connells Kidderminster! We are glad to hear that she provided you with exceptional service and helped sell your house quickly for the full asking price. We will be sure to pass along your kind words and thank Sasha for being a valuable member of our team. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleEhiya Ahmed who is my mortgage advisor is honestly an amazing person. This was the first time for me going through a mortgage process and Ehiya was helpful every step of the way, I always had the reassurance from him whenever I was unsure about anything. He went above and beyond, could not recommend him enough.
Mohammed · 16 March 2026
Agent replied · 16 April 2026
"Thank you so much for the kind words, we are so thrilled to hear that Ehiya provided such exceptional service during your mortgage process. We are lucky to have him on our team and appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleHi I have just moved into my flat and would like to say thankyou to Arun who was polite very understanding of my needs and explained everything I needed to know i would recommend Connells letting service.Arun was very professional and also the manageress was very friendly and helpful
Lynn · 2 April 2026
Agent replied · 16 April 2026
Thank you for sharing your experience with Connells Letting Service! We are thrilled to hear that our team, especially Arun and our manageress, provided you with exceptional service during your move. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleCan’t thank Ehiya enough for the support and advice he’s given throughout the buying process - he’s been contactable whenever needed and made the whole process smooth and stress free. All of the staff were also really friendly and welcoming when we came in for our mortgage appointment.
Sian · 16 February 2026
Agent replied · 16 April 2026
Thank you so much for the amazing review! We're thrilled to hear that Ehiya was able to provide top-notch support and advice during your buying process. Our team takes pride in making things stress-free and we're happy we could contribute to your positive experience. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleEhiya Ahemed was absolutely amazing he talked us through the whole process aa first time buyers and answered any questions we had. He was always quick in response and kept us updated throughout if we ever buy or sell again would 100% come back to him.
Lauren · 16 February 2026
Agent replied · 16 April 2026
Thank you so much for your kind words, we are thrilled to hear that Ehiya provided such a positive experience for you as first time buyers. We always strive to keep our clients updated and answer any questions they may have. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI had wonderful experience with Ehiya and Connells. Ehiya and his team is reliable for finding house and specially for approving mortgage sorting out solicitors like if you will avail Connells service you don’t need to worry for anything.looking after their customers very well. Highly recommended for new buyers excellent and quick service.
Sabita · 15 December 2025
Agent replied · 14 January 2026
Thank you for your kind words! We are thrilled that we could provide you with a wonderful experience and take care of all your needs during the home buying process. It was a pleasure serving you and we appreciate your recommendation to other new buyers. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAfter hearing great things about the service Ehiya provided, we chose him as our mortgage broker, and we couldn't be happier with that decision. From start to finish, he has been incredibly helpful, guiding us through securing our mortgage in principle and beginning our home-buying journey. He was always available to answer our questions, address any concerns, and ensure the entire process was smooth and stress-free. We truly couldn’t have done it without his dedication and support. A huge thank you to Ehiya!
Warren · 25 February 2025
Agent replied · 27 May 2025
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleEhiya was a great mortgage advisor and a genuine guy, I would use him everytime. He explains things in detail and is very efficient in getting you the best deals and responding to emails.
Louise · 9 April 2026
Agent replied · 16 April 2026
Thank you for your kind words and support, we are thrilled to hear that you have had a great experience working with Ehiya! We pride ourselves on providing exceptional service and are committed to finding the best deals for our clients. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleRecently sold our house with Connells. The team at Kidderminster were fantastic - sold our house within a week of being live! Updated quickly when viewings were booked and feedback afterwards.
Bethany · 10 April 2026
Agent replied · 16 April 2026
Thank you for choosing Connells to sell your home! We are thrilled to hear that our team provided excellent service and were able to sell your house in just a week. We always aim to keep our clients informed and updated throughout the process. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThey were professional, responsive, and incredibly helpful throughout the entire process. Everything was explained clearly, and they made what could have been a stressful experience feel straightforward and manageable.
I’d recommend everyone to them
D · 16 March 2026
Agent replied · 16 April 2026
Thank you for taking the time to leave such a kind review! We are thrilled to hear that you had a positive experience with our team. It was our pleasure to make the process easy and stress-free for you. Your recommendation means a lot to us. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleSasha came to value our house, she was very professional and really knew her stuff. She had researched the local area prior to her visit and took time to chat through our expectations and ideas. She did a thorough walk through of the house, made a couple of good suggestions and sat and talked us through all aspects of a potential sale with Connells. In the end we have decided to stay, but Sasha’s professionalism would have been a big factor in choosing who to go to market with.
Mikey · 26 March 2026
Agent replied · 16 April 2026
Thank you so much for your kind words! We are thrilled to hear that Sasha's professionalism and expertise made a positive impression on you. At [business name], we pride ourselves on providing exceptional service and knowledgeable agents who truly understand the local market. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleEhiya was superb throughout the process - I had a few hurdles to navigate in my mortgage application process and he managed to sort everything out and make the process seamless whilst ensuring I get the best deal possible. Great communication and always there when I needed a question answered.
James · 16 October 2025
Agent replied · 16 April 2026
Thank you for your positive review! We are thrilled to hear that Ehiya provided exceptional service during your mortgage application process and guided you towards the best deal. Our team is always here to ensure a seamless and stress-free experience for our customers. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI first met with Sasha at my late mother's property in November 2023. The house was in a bit of a mess as my mother had been ill for some time before her death. Sasha was so kind and patient with me as I was feeling very overwhelmed at the time. She gave me advice on what I did and did not need to with my mother's property in order to get it ready for sale. She gave the best guide on when to begin marketing the property. The best guide price and showed me similar properties, so that I had a good idea on the price guide. From then onwards Sasha and the Kidderminster team have been absolutely brilliant. Guiding me all the way with regards offers and viewings on the property. It's been a long journey due to probate delays. But Sasha and her team have kept me upto date. Despite through no one's fault two sale offers falling through. They continued to market my property with same energy as they did right at the very beginning. Which is rare as often you can get left behind.
I am so grateful for the professionalism Connels have shown me through the sale of my late mother's property.
Angela · 29 September 2024
Agent replied · 22 October 2024
Angela, thank you so much for your kind words and for sharing your experience. We're delighted to hear that Sasha and the Kidderminster team were able to support you through such a challenging time. Your appreciation means a lot to us. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI just wanted to Give a special thanks to Ehiya, for helping with finding a mortgage. I was firstly assigned a mortgage broker that ended up leaving the business without any notice which left me stressed and thinking I was not going to find …
Joshua · 16 November 2025
Agent replied · 16 April 2026
Thank you for sharing your experience, we are thrilled to hear that Ehiya was able to assist you in finding a mortgage and successfully purchasing your property. We take pride in providing efficient and reliable services to our clients and … More
★★★★★ 5/5
GoogleWe chose Connells to sell our property as they were professional and informative without any pressure. Once on the market, we had communication the same day that we had our first viewing booked. We were delighted to discover that after one viewing, which was facilitated by Kaitlin, we received an offer of the full asking price within a matter of hours following the visit. We're very grateful to Kaitlin and all her colleagues at Connells for their help.
Gemma · 19 March 2026
Agent replied · 16 April 2026
Thank you for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWe would like to thank Ehiya massively for all the help and support he gave us as our mortgage advisor to purchase our first home. We went into the process of buying our first home with no knowledge whatsoever and having Ehiya as our mortgage advisor made everything clear and smooth. He kept in contact with us and helped us get the best deals and products. Thank you Ehiya for all your help!
Claire · 15 December 2025
★★★★★ 5/5
GoogleBefore we reached out to Connells regarding available houses, my partner and I had experienced some difficulties with purchasing our first property, and we almost hit a stumbling block. However, when we spoke to Frazer, our worries were …
Dan · 16 December 2025
Agent replied · 14 January 2026
Thank you for trusting us with your first experience in the housing market! We are thrilled to hear that was able to provide you with a smooth and stress-free process. Our team at Connells is dedicated to helping our clients find their dream home. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleDue to my circumstances at my previous property beyond my control I had to move out.Jordyn went above and beyond to find me a property to rent that I could move in as soon as possible witch Jordyn did.couldn’t ask for a more pleasant and caring person,so easy to talk to and very helpful with all the matters I had to sort out.you couldn’t ask for a better estate agent.thank you ever so much for your help Jordyn. Definitely 5 star rating from me.regards Luke Smith.
Luke · 26 July 2024
Agent replied · 25 August 2024
Thank you for taking the time to leave us this great 5* review Luke. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAfter dealing with many other estate agency’s and being continually let down I can honestly say connells Kidderminster is the biggest breath of fresh air ! From the initial home hunting to picking up the keys they have been amazing , giving me peace of mind all is being taken care of and not having to worry about anything at all . Special shout out to Jordyn for the amazing continuous communication , hand over and being so supportive and person centred . Thankyou Connells !
Laura · 26 June 2024
Agent replied · 25 August 2024
Thank you for your thoughtful 5* review Laura! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI feel I need to take the time to write a review of Connells in Kidderminster they were the third estate agents I went too and the best by far my mortgage advisor was Jeremy Salomon who I owe a big thanks too as my understanding of the whole process wasn’t great he took the time to give me a better understanding of what needed to be done and was with me every step of the way he is incredibly good at his job the hole team at connells are incredible and I thank you all so much highly recommended
Craig · 24 December 2025
Agent replied · 14 January 2026
Thank you for your kind words! We are thrilled to hear that our team at Connells in Kidderminster, especially mortgage advisor Jeremy Salomon, provided exceptional service during your home buying process. We take pride in helping our clients understand the whole process and are grateful for your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
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