5/5
At times the processes of both Sale and Purchase hit rocky moments but Samantha was always available to use her expertise and experience to help smooth out the glitches.
Trusted Agent profile
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144 reviews across 2 platforms
7 The Square, Keyworth NG12 5JT
Royston & Lund Estate Agents's Keyworth office at 7 The Square is rated 4.9 out of 5 across 144 reviews on two platforms, including 135 Google reviews rated 4.9. The 9 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Keyworth office, from every platform, shown as written. First names only.
5/5
At times the processes of both Sale and Purchase hit rocky moments but Samantha was always available to use her expertise and experience to help smooth out the glitches.
4/5
As a first time buyer, both my partner and I were very impressed with how Royston & Lund dealt with our complicated house purchase. We dealt with Matt Powell from the Keyworth office and he was exemplary in how he diligently managed all the parties involved.PositiveResponsiveness, Quality, Professionalism, Value
5/5
I was looked after so well. Matthew and Sarah were the leads and worked hard to make it easy for me. In fact the whole office have got something really right, able to support each other. Great and recommended.
5/5
Big thank you to Matt at Royston & Lund for all the help he gave us during our house sale. He was always there to help with any queries we had, kept us updated & certainly helped to push things along at the end. Highly recommended!PositiveProfessionalism
5/5
The team have been superb throughout, from valuation through to completion. We both sold and bought through them. They have always been really responsive when I've needed to contact them and have done a good job organising the viewings to minimise distruptions. Absolutely no complaints, they've been great.
5/5
Good service throughout our house purchase
5/5
We recently completed with our house purchase with the support of Matt. He was professional and supportive throughout by keeping in touch and put out minds at ease through what is a difficult period. I would highly recommend Roystom & Lund estate agents.PositiveResponsiveness, Professionalism
5/5
A big thanks to Matt at Royston & Lund who has been excellent throughout the sale of our house. He and the team have been professional and personable, and I have no hesitation recommending them to anyone considering selling their home.PositiveResponsiveness, Quality, Professionalism, Value
5/5
We received a fantastic service from Matthew Powell and Sarah Cather when we sold our home with Royston and Lund. They were very professional and took care of everything including the viewings, we had around 40 so we're very grateful. We couldn't recommend them highly enough. Simon and Donna Catley
Thanks Donna & Simon, it was a pleasure working with you and we hope you're all settled and happy in your new home. Matt & the team at R&L Keyworth
5/5
The staff at the Keyworth Branch were very helpful all through the process of purchasing our new property and nothing was too much trouble. A well run office by their manager Mathew PowellPositiveResponsiveness, Professionalism
5/5
Matt Sarah Harry and all the team are simply the best. They are always contactable and will do everything in their power to make sure your move goes as smoothly as possible. I cannot recommend them highly enough. Make the right choice and choose them.
5/5
Having doubts/trouble trying to decide which estate agents to go with?? Look no further...R&L all the way! Matt, Sam,Sarah and Jake all a genuine friendly proffessional team. Kept me updated regularly and had to worked hard with a tricky buyers conveyancer! Recommend ๐ฏ % โฆ
Really appreciate you taking the time to leave a review, it was pleasure working with you. Sarah, Matt, Jake & Sam
5/5
We were highly impressed with Royston and Lund. In the last 12 months we have sold 2 properties through them. Questions were answered promptly. I would definitely recommend Royston and Lund to friends.
5/5
Royston & Lund have been professional and supportive throughout the purchase of my property. I am grateful for the team's hard work and professionalism in negotiating a transaction and keeping me informed throughout. Excellent work and highly recommended.
Hi Mark, it was pleasure working with you guys and thanks so much for taking the time to leave us a review, we really appreciate it. Hope you're all settled in to your new home. Best Wishes, Matt & the team at R&L Keyworth
5/5
Kirsty was absolutely amazing! She completely understood my needs and was often on the case chasing for me before I had to ask. Amazing service and would highly recommend Kirsty to everyone moving house.PositiveResponsiveness, Quality, Professionalism, Value
5/5
Matt was excellent in managing the sale of our property. It was a complex chain in a challenging market. He kept us informed, throughout, to achieve a successful sale. Highly recommended!
5/5
A very professional and personable service from the team in Keyworth. Great attention to detail and a realistic valuation ensured an incredibly quick sale. The office then chased things through to completion in a very organised and efficient manner. Would highly recommend.
Hi Tom, A pleasure as always, thank you for taking the time to leave us a review. Matt & the team at R&L Keyworth
5/5
Matt was excellent in managing the sale of our property. It was a complex chain in a challenging market. He kept us informed, throughout, to achieve a successful sale. Highly recommended!PositiveResponsiveness, Professionalism
5/5
I recently sold my house in Keyworth, and was impressed by the service and attention provided personally by Matthew Powell the manager and by Sarah who handled my sale. I immediately recommended them to a friend who also was delighted.
Hi Neil, Thanks so much for taking the time to leave us a review, it was a pleasure to work with you and wishing you all the best in your new home. Matt & the team at R&L Keyworth
5/5
Me and my partner bought our home through Royston and Lund and they were excellent! Great communication throughout the whole process. We would definitely recommend them to anyone who is looking to sell their home. We wish we had chosen Royston Lund when we put our house on the market! Liz (Sales Negotiator) was amazing and helped us secure our forever home. We would highly recommend!
5/5
Having just Completed, we cannot praise R&L too highly. From start to finish, they have guided us through the ups and downs of selling during the frenetic Stamp Duty holiday. Matt and Vicki have always been available to answer our questions and have kept every promise to keep us informed. Their experience has shone through - coping with the process at such a strange time seemed effortless to them. Even though we're sure they felt intense pressure at times, they always managed to calm the waters with a smile behind the mask! Thank you so much for helping us to 'turn the page'. Richard and Sarah.PositiveProfessionalism
5/5
Absolutely outstanding service from Sarah at Keyworth office with support from Harry and Matt. We cannot thank the team enough for their support and kindness during a stressful time. We wish you all the best for the future.
4/5
Royston & Lund (rental side) I was a tenant for a period of just shy of 7yrs in the same property I moved into back ago. The property was ideal for my needs, in a prime location. very well looked after by the R&L team on behalf of the landlord/lady. My landlord/lady were lovery ,very easy going kind people. The R&L team were fantastic too! nothing was too much trouble....quick to help and assist whenever they could, kind and professional, I would really recommend this Estate Agents (rental side as a tenant) I found it hard to leave and move on tbh, however the time came...and before I handed the keys back I took it upon myself to freshen the property up...painted all the walls, purchased 3 new window keys (that were never there when I took the property on) replaced the oven light bulbs (one blew the week before I left....sods law) and replaced the carbon monoxide alarm which pegged out to. I left the property in a pristine condition, which was may way of saying thank you, and to help get a quick turn around for new tenants to move in. you could argue and say " it's part of the TnCs to leve the property in a acceptable condition" which is true! however I went slightly above and beyond at my own expense. I know for sure that the landlord/lady were ever so grateful which was nice to hear, my deposit was fully refunded too. when it was time to leave I posted the keys back and closed the chapter. The only thing I do kinder feel which may put Royston up in the top lot of rental agents, is some sort of acknowledgement a thank you for choosing "US" possibly a small gift or something for being a great hassle free tenant who never missed a rental payment etc etc, it really would put this business up there! It just felt like from my eyes....here is the sign off statement, read it....any deductions (if applicable)...bye! just lacks the final....Thank you. I don't know maybe i'm just a wee bit cynical if that's the right word. Joking aside Royston & Lund the whole business in brilliant, very friendly and professional, way up there in the top ten....but could be well UP THERE!! when it comes to signing off.
5/5
Matt, Sarah and all the team were polite, helpful and professional during and after the sale of our house in Keyworth. I have used R&L a few times before and would always recommend them
Hi Ray, It was a pleasure working with you and we really hope you are enjoying your new adventure! Matt & the team at R&L Keyworth
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Royston & Lund Estate Agents's Keyworth office has 144 reviews across two platforms: 135 on Google, 9 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Royston & Lund Estate Agents Keyworth is rated 4.9 out of 5 across all 144 reviews, and 4.9 out of 5 on Google from 135 reviews, checked 9 October 2026.
Royston & Lund Estate Agents Keyworth, 7 The Square, Keyworth NG12 5JT.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.